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I am lost on this S5 Verizon phone repair any help would be appreciated. Below is everything I have already done. During each time I flashed the device with ODIN I have also went in and did a wipe catch and factory reset to make sure it wasn't anything getting "stuck" during the flash process.
First error message when this all started read:
“System software not authorized by Verizon Wireless has been found on your phone....”
Above this error message in red text reads: Secure Fail: Modem
I decided I would attempt to go back to stock firmware and unroot the device. I have downloaded and loaded step by step of the following software packages via odin.
ALL_VZW_G900VVRU1ANCG_G900VVZW1ANCG_964333_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANE9_G900VVZW1ANE9_1556536_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANI2_G900VVZW1ANI2_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
I have also attempted to reset the PIT with: KLTE_USA_VZW ( I tried this after the first software package did not correct the issue and did some more research)
After doing all of the above I still get the “System software not authorized by Verizon Wireless has been found on your phone.”
I attempted to use
G900VVRU1BOA8_G900VVZW1BOA8_G900VVRU1BOA8_HOME - which is 5.0 and I am downloading this from Sammobile.com as I type to try instead.
On 5.0 i get a different error instead reading:
Start Up Failed
Your device didn't start up successfully. Use the Verizon software repair assistant on a computer to repair your device.
Above this error message in red text reads: Secure Fail: Modem
I can not use kies as the device is recognized but says it is not supported.
Please note: I did purchase this device knowing the first error message thinking it would just be a simple re-flash back to stock.
My Background: I have worked in the mobile business as a Sprint tech for 2 years and now work for a private company in computer and mobile repair so a total of 3 1/2 years mobile experience. However, I have not run into an issue like this before.
Again any help is much appreciated as this one has me stumped on what to try next
Update
Update:
I have downloaded the firmware G900VVRU1BOA8_G900VVZW1BOA8_VZW from sammobile.com
When flashing with odin i get the same error " Your device didn't start up successfully......"
Also, I attempted to update from zip and I received an error "E footer is wrong" and "E signature verification failed"
Again any suggestion are appreciated.
tan0892 said:
I am lost on this S5 Verizon phone repair any help would be appreciated. Below is everything I have already done. During each time I flashed the device with ODIN I have also went in and did a wipe catch and factory reset to make sure it wasn't anything getting "stuck" during the flash process.
First error message when this all started read:
“System software not authorized by Verizon Wireless has been found on your phone....”
Above this error message in red text reads: Secure Fail: Modem
I decided I would attempt to go back to stock firmware and unroot the device. I have downloaded and loaded step by step of the following software packages via odin.
ALL_VZW_G900VVRU1ANCG_G900VVZW1ANCG_964333_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANE9_G900VVZW1ANE9_1556536_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANI2_G900VVZW1ANI2_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
I have also attempted to reset the PIT with: KLTE_USA_VZW ( I tried this after the first software package did not correct the issue and did some more research)
After doing all of the above I still get the “System software not authorized by Verizon Wireless has been found on your phone.”
I attempted to use
G900VVRU1BOA8_G900VVZW1BOA8_G900VVRU1BOA8_HOME - which is 5.0 and I am downloading this from Sammobile.com as I type to try instead.
On 5.0 i get a different error instead reading:
Start Up Failed
Your device didn't start up successfully. Use the Verizon software repair assistant on a computer to repair your device.
Above this error message in red text reads: Secure Fail: Modem
I can not use kies as the device is recognized but says it is not supported.
Please note: I did purchase this device knowing the first error message thinking it would just be a simple re-flash back to stock.
My Background: I have worked in the mobile business as a Sprint tech for 2 years and now work for a private company in computer and mobile repair so a total of 3 1/2 years mobile experience. However, I have not run into an issue like this before.
Again any help is much appreciated as this one has me stumped on what to try next
Click to expand...
Click to collapse
tan0892 said:
Update:
I have downloaded the firmware G900VVRU1BOA8_G900VVZW1BOA8_VZW from sammobile.com
When flashing with odin i get the same error " Your device didn't start up successfully......"
Also, I attempted to update from zip and I received an error "E footer is wrong" and "E signature verification failed"
Again any suggestion are appreciated.
Click to expand...
Click to collapse
Try a factory data reset and clear cache from the stock recovery. You can also try Nand Erase All and Phone EFS Clear in Odin with the tar and pit files..
clarification
I have never done a Nand Erase All and a bit hesitant to do so with out clarification.
Is the suggestion to have the full tar file.
G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar in AP
KLTE_USA_VZW.pit in PIT
and have the following
Auto Reboot
F. Reset Time
Nand Erase All
Phone EFS Clear
Then click start?
Misterxtc said:
Try a factory data reset and clear cache from the stock recovery. You can also try Nand Erase All and Phone EFS Clear in Odin with the tar and pit files..
Click to expand...
Click to collapse
tan0892 said:
I have never done a Nand Erase All and a bit hesitant to do so with out clarification.
Is the suggestion to have the full tar file.
G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar in AP
KLTE_USA_VZW.pit in PIT
and have the following
Auto Reboot
F. Reset Time
Nand Erase All
Phone EFS Clear
Then click start?
Click to expand...
Click to collapse
Yes that should do it for you. I forgot exactly what Nand erases but it won't hurt, I've done it many times.
Still failed with same error messages. I have tried this with ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5 and G900VVRU1BOA8_G900VVZW1BOA8_VZW with no luck.
Misterxtc said:
Yes that should do it for you. I forgot exactly what Nand erases but it won't hurt, I've done it many times.
Click to expand...
Click to collapse
tan0892 said:
Still failed with same error messages. I have tried this with ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5 and G900VVRU1BOA8_G900VVZW1BOA8_VZW with no luck.
Click to expand...
Click to collapse
I would take it to a Verizon or BestBuy store and see if they will try seeing that this isn't working for you.
Update 2
Best Buy - can not do anything with it.
Verizon- Since I am prepaid and never had this device on this line they can not help
Samsung - offered me to send in the device to be re flashed. However, it is "out of warranty" due to more then 1 year old manufacture. --- Yes it was released April 11 2014 and I explained this to the friendly fella on the other line for about 45 minutes till he got me to his supervisor. Which then told me the only person that can over ride the out of warranty statues is the repair service center. The flash would be free. However, if anything is physically wrong with the device it will not be covered. With how non of the flash seem to work I am leaning towards this being a failure with the on board storage.
If any one has any suggestions before Monday please let me know otherwise I will send the phone in to see what Samsung has to say. I will update the posting once I find out more. .
tan0892 said:
Best Buy - can not do anything with it.
Verizon- Since I am prepaid and never had this device on this line they can not help
Samsung - offered me to send in the device to be re flashed. However, it is "out of warranty" due to more then 1 year old manufacture. --- Yes it was released April 11 2014 and I explained this to the friendly fella on the other line for about 45 minutes till he got me to his supervisor. Which then told me the only person that can over ride the out of warranty statues is the repair service center. The flash would be free. However, if anything is physically wrong with the device it will not be covered. With how non of the flash seem to work I am leaning towards this being a failure with the on board storage.
If any one has any suggestions before Monday please let me know otherwise I will send the phone in to see what Samsung has to say. I will update the posting once I find out more. .
Click to expand...
Click to collapse
What they mean by physically wrong is if there is water damage or something that YOU did. If the phone crapped out and blew a capacitor then they should still cover it.
Also they would call you and ask if you wanted to go through the repair if there was damage in which case you would decline and ask them to send it back
Sent from my SM-G900V using XDA Free mobile app
harrytery said:
What they mean by physically wrong is if there is water damage or something that YOU did. If the phone crapped out and blew a capacitor then they should still cover it.
Also they would call you and ask if you wanted to go through the repair if there was damage in which case you would decline and ask them to send it back
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
Nope the phone is in good shape no cracks/liquid damage.
However, the system that Samsung has shows the phone out of warranty which is on my RMA ticket too and that's what I debated with their phone rep about for 45 minutes since release date was April 11 2014.
*02/12/2015//20:04:53//0001773863//Telephone//ASC*
2/12/2015 7:04 PM-Chien Tran: The unit is shipped.
*02/12/2015//18:34:06//0001773863//Telephone//ASC*
2/12/2015 5:33 PM-PBA Inspection: The unit has left the technician. SOLUTION: BER
*02/12/2015//18:34:05//0001773863//Telephone//ASC*
DEVICE ROOTED/Software not authorized has been found on device
*02/12/2015//09:14:28//0001773863//Telephone//ASC*
2/12/2015 8:13 AM-Degitu Yismaw: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
thread from Samsung tracking
I am guessing this means it is bricked and Samsung will not help.
I should be getting the phone next week. Any other suggestions appreciated.
Hey man let's try to help each other out... I'm also in the same exact situation...
My phone keeps rebooting to the "Samsung powered by Android" logo and turns off and then repeats it again until I take out the battery.
I can't even download the stock 5.0 file from the samsung website because my internet is too slow...
Try only clicking "auto reboot" and "reset time F" and run the "G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar.md5" file on AP.
Btw, do you have the unzipped file by any chance?
jkim204 said:
Hey man let's try to help each other out... I'm also in the same exact situation...
My phone keeps rebooting to the "Samsung powered by Android" logo and turns off and then repeats it again until I take out the battery.
I can't even download the stock 5.0 file from the samsung website because my internet is too slow...
Try only clicking "auto reboot" and "reset time F" and run the "G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar.md5" file on AP.
Btw, do you have the unzipped file by any chance?
Click to expand...
Click to collapse
Sammobile site is slow because they want you to pay for the faster downloads.
I have downloaded 1 from sammobile.com as well overnight but didn't do anything different for my issue.
Your's sounds a bit different. If you can get one of these stock full tar files you should be good to flash in ODIN.
If that doesn't work do a reset/wipe device with Home + Vol Up + Power before and after flash sometimes helps
This thread has some good links to stock tar with everything.
http://forum.xda-developers.com/showpost.php?p=53447942
galaxy S5 sm-g900v firmware problem
hey man mine do the same , SM-G900V its a samsung from verizon, i just bought it because i thought it was a software problem,
it keeps rebooting and on the startup screen appears a padlock and it say "COSTUM"
sometimes it keeps a few minutes on, somtimes its frozen and restart,
This is crazy, right now i live in the dominican republik, and i dont know if i must send it to verizon
temd said:
hey man mine do the same , SM-G900V its a samsung from verizon, i just bought it because i thought it was a software problem,
it keeps rebooting and on the startup screen appears a padlock and it say "COSTUM"
sometimes it keeps a few minutes on, somtimes its frozen and restart,
This is crazy, right now i live in the dominican republik, and i dont know if i must send it to verizon
Click to expand...
Click to collapse
Sorry to all that had this problem and didn't find a fix but to those that still have a Verizon s5 this may help.
I had the same problem with this S5 I'm playing with and I fix it by using odin3 v3.10 to flash the kernel again.
Dropped the Kernel the AP in odin. Everything was still there after i flashed it pic's / text and app all still there.
And the COSTUM on the screen means you have unlocked the kernel and one need to be flash.
hit thanks if this help
sounds to me like you guys have the wrong bootloader and are trying to downgrade to older firmware than the bootloader will allow. Try downloading one of the latest 6.0 firmware packages and flash that. I would imagine that will solve your issue.
This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
re: bootloops
whitebloodcell said:
This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Go into settings>developer's options and ENABLE OEM UNLOCK then
go into settings>general management>reset>factory data reset and
reset the phone.
Once you have done that the phone will work properly without rebooting
provided that you have successfully odin flashed the official samsung
G935F S7 Edge firmware prior to doing a factory data reset.
Good luck, have a great day!
Thanks for replying. Unfortunately I can't get into the phone at all. Only screen I have access to a recovery and downloader.
So I left the phone alone for a while and tried booting into safemode. This time it worked - sort of. It is asking me for a password, but I have never set one. I only ever set a pin and fingerprints. But since wiping everything that doesn't seem to apply anymore. What is the default password? I am referring to the phone password, rather than a google account obviously. I am not at that stage of the boot up.
Update: found the password (default_password), still boot looping on the optimising apps screen.
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
I have flashed stock rom (initially the version that matches my carrier, although my phone was bought sim free and unlocked, and then the version for unlocked phones (BTU in sammobile I think)) but it still just boot loops. The phone can remain in download mode as long as it wants, and previously, when it was asking for the password, it was able to remain on that screen indefinitely. I would have thought if it was a hardware problem the boot looping would happen regardless of the action on screen. Immediately after flashing the stock rom, it did start to load before ooting. Now it just boots immediately at the Samsung Logo.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
Just to be clear, do you mean repartition here? I have not checked that option before, will try it.
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
vsn4 said:
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
Click to expand...
Click to collapse
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
You can wipe your phone by entering recovery. Default recovery has the wipe option.
alehawk said:
You can wipe your phone by entering recovery. Default recovery has the wipe option.
Click to expand...
Click to collapse
Was the first thing I tried. Didn't help.
I got the bootloop thingy and was the cache, I wiped and the phone booted up
alehawk said:
I got the bootloop thingy and was the cache, I wiped and the phone booted up
Click to expand...
Click to collapse
Thanks for trying to help, but, again, already tried that.
whitebloodcell said:
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
Click to expand...
Click to collapse
Hope all goes well, let us know if you get it sorted out.
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
AnubuRe said:
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
Click to expand...
Click to collapse
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
whitebloodcell said:
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
Click to expand...
Click to collapse
For those perhaps in similar situation in the future, Samsung didn't care that it was purchased second hand, despite what the fine print says. They just looked at the serial number. In the course of trying my own repairs I flashed a custom rom, which of course tripped the knox warranty void bit. When I took it into the service centre they saw this and then wanted to charge £225 for an out of warranty repair. I refused at the time. I later called Samsung support and explained the situation (I said a phone repair shop must have done the flashing). Again on the phone I was told it would be an out of warranty repair, and this time I agreed. They collected my phone and returned it to me today however, with no invoice or mention of charges, so it looks like they just did the repair no questions asked.
I have the same issues, so far I'm getting by with flashing a stock rom with pit file and doing repartition and nand erase, normal cache/ factory reset doesn't help, it sometimes even boot loops while in twrp.
Somehow Odin flashing helps for a random amount of time, but it has thus far, crashed after a month, or a couple weeks since the last flash, etc. So far it's been my 5th boot loop event in the last 6 months
It sucks but as I got mine from another country (/win), didn't get the warranty ;( plus I tripped Knox by rooting.
sounds hardware related to me..
i had a friend with a note 4 who had similar problems it would hardly ever boot sometimes boot straight into download mode..
if by chance it did boot it would boot once the device was locked for a short time it would reboot and start over again bootlooping..
it was the emmc flash memory that was failing...
a workaround i found for this was the first thing i did when finally getting it to boot was install "Wake Lock - CPU Awake" and set it to never let the device sleep and to startup on boot...
this "fixed" it as long as your phone does not turn off... he had insurance though and sent it off and they sent him a new refirb
again this note 4 was untouched never rooted or anything
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
im having pretty much the exact same problem except ive been unsuccesful at flashing the stock firmware for my galaxy s7 active (SM-G891A). the active series isnt the most saute after, so finding the right firmware is alil more difficult. which im pretty sure is how i got into this situation! my question is what exacly does checking the "reparation" option do. i read to leave to leave it unchecked/unticked. maybe thats why ive been unsuccessful. and someone told me awhile ago not to fill in the "bt" box becuz i have a locked bootloader. this correct or no?
Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.
Hey folks,
I'm having the exact same issue as the OP. Odin does a successful install on the phone but I get the unauthorized reset message and then Wifi does not work when prompted on the next screen.
Is there a tracfone version of the rom or a fix that anyone here knows of? Thanks!
@drasnah
I have yet to get any kind of reply from anyone on this. Either now one knows, and is not stating so, or doesn't care.
I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!
20eyes said:
I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!
Click to expand...
Click to collapse
First this is not a wi-fi problem it is a re-flashing of the rom problem.
Second, I do not have access, root or otherwise, to any of the system files on the phone.
Third, with the first two in mind this possible solution is of no help.
Fourth, Re-read my original post. I have given complete detailed information as to what I have access to and what I have done.
Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing
This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..
Curtis1973 said:
This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..
Click to expand...
Click to collapse
Not sure if that's correct? It depends on the firmware and odin version being used.
---------- Post added at 10:00 PM ---------- Previous post was at 09:58 PM ----------
Nate1k904 said:
Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing
Click to expand...
Click to collapse
Post more details on the error, screenshots, firmware and odin version used.
Need to know if works. Or if needing to settle for a different route.
The_WABBIT said:
Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.
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J3 sm s320vl... tracfone root availability? Just bought phone hopefully got a good one to root? Or maybe someone knows who maybe be able to... please help
No updates? Interested, I have the same phone.
There is no solution for this phone. It will forever be a Trac-phone.
Yes, it nice to imagine what could had been. If there was a fix for the locked bootloader. Its encrypted, and is highly unlikely to be broken by anyone.
Do not flash the boot.image that some people have suggested
Although that method works on some devices such as the AT&T Samsung Galaxy S5. In this case flashing the boot.image from an unlocked device does nothing but places the phone into an even more precarious situation, that makes it unusable even as a Trac phone.
While its true that this very low budget phone could had been decent with a custom Rom ,
You will not be able to get it working.
I have one that belonged to my daughter a couple of years ago and I managed to get it boot into the system again.
Its only function is as a calculator, or preschool game, the cellular reception and Wifi connections are highly unstable and will not stay connected.
Now it serves as my nieces play toy. I would donate to some poor person at the Salvation Army it if it was useable.
By the way, for anyone reading this.
If you have an old phone that is useable. You could dramatically help a Homeless people, by gifting them with a phone especially, if it has some minutes on it.
This gift will help them schedule job interviews, doctors appointments , etc and you will feel good knowing that you helped someone in need.
I have done this before, and will be dropping off a Blu phone, and Kindle Tablet this week.
tsongming said:
There is no solution for this phone. It will forever be a Trac-phone..
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It is possible to gain root on this device.
ashyx said:
It is possible to gain root on this device.
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I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.
tsongming said:
I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.
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See the thread below. Root was gained, albeit temporary. However I believe this is due to kernel panics which may be solved by a few build.prop edits. We had to do the same on the J327T1.
https://forum.xda-developers.com/galaxy-j3-2016/help/samsung-galaxy-j3-sm-s320vl-rooted-t3561762
Also if you firmware S320VUDU1APG2 then why not just update it to the firmware that has been reported to work?
I have found one these phones left on a table of a food truck area, screen was cracked - the device was only getting the android guy with triangle on it, I done some research and found the stock rom and flashed it with odin; as some have mentioned in comments above I also experienced wifi issue, so I thought I had installed incorrect rom - downloaded a different one this was a combination file that was the factory repair rom used for testing the device, but wifi worked - it wasn't a fully working telephone it didnt have the app store, well it really didnt have any apps, but I found I could copy over apk files from my PC to the device and then install them, so the phones not completely useless or junk --- it could be used for something. I myself am using that device as a security camera using IP CAM app works great. I was actually using this device for quiet some time as my roku tv remote, because my actual roku remote grown legs and walked off... i havent tried this, but I am sure you could install a launcher apk such as "apex launcher"
well i wasted enough of your time today...
Hello, this is my first post on here, but I have always been such a big fan of all the work that you guys do. I mean, this is just a phenomenal resource. I have recently rooted my Samsung Galaxy S8 (SM-G950U) through the PartCyborgRom method, and it actually went very well with me. I got into a bit of a problem when my root was easily recognized and I couldn't do things, like get into my Snapchat. I saw everyone ranting and raving about how Magisk had a built in feature to hide the root from apps. I then download the Magisk apk and it prompts me to flash it on my phone. If it meant I could keep my streak going with my girlfriend, I figured "Why the Hell not?" So I try to flash it, and it doesn't work the first time. The second time, it goes right through with no problem. When I got the option to reboot, I took it, and instead of getting a new bootloader, I am prompted with the message from Samsung that says "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note that repair/return for this issue may have additional cost." Now I'm left with what appears to be some soft bricked phone. I have tried flashing the stock firmware, even on Comsy, but all to no avail. I am just trying to figure out how to get this phone back in operation, since I am in the military and it is paramount that I am able to communicate with my Marines again.
jrlong97 said:
Hello, this is my first post on here, but I have always been such a big fan of all the work that you guys do. I mean, this is just a phenomenal resource. I have recently rooted my Samsung Galaxy S8 (SM-G950U) through the PartCyborgRom method, and it actually went very well with me. I got into a bit of a problem when my root was easily recognized and I couldn't do things, like get into my Snapchat. I saw everyone ranting and raving about how Magisk had a built in feature to hide the root from apps. I then download the Magisk apk and it prompts me to flash it on my phone. If it meant I could keep my streak going with my girlfriend, I figured "Why the Hell not?" So I try to flash it, and it doesn't work the first time. The second time, it goes right through with no problem. When I got the option to reboot, I took it, and instead of getting a new bootloader, I am prompted with the message from Samsung that says "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note that repair/return for this issue may have additional cost." Now I'm left with what appears to be some soft bricked phone. I have tried flashing the stock firmware, even on Comsy, but all to no avail. I am just trying to figure out how to get this phone back in operation, since I am in the military and it is paramount that I am able to communicate with my Marines again.
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Okay, so here is the update: I went to the Sprint store, and they can't do ****. I went to every resource I could find, and they all give me the same advice. Get Samsung to fix it. I really don't want to concede defeat though, so any help would be greatly appreciated.
By the sounds of it it is a soft brick been in a simular situation have you tried putting it into download mode and reflashed the first ever firmware that came with it
Madnedroj said:
By the sounds of it it is a soft brick been in a simular situation have you tried putting it into download mode and reflashed the first ever firmware that came with it
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I did. I'm not sure what they did, but I took it to Cell Phone Repair (so if they mess it up further, they pay for it), and they fixed it. They put it on T-Mobile's network though, and so I am dealing with that now.
jrlong97 said:
I did. I'm not sure what they did, but I took it to Cell Phone Repair (so if they mess it up further, they pay for it), and they fixed it. They put it on T-Mobile's network though, and so I am dealing with that now.
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You should take it back to them and explain that they have locked it to T-mobile and they shpuld unlock it for free
Madnedroj said:
You should take it back to them and explain that they have locked it to T-mobile and they shpuld unlock it for free
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Already been having it worked on. For some reason, they are having trouble with it.
Tab 5se Stock firmware
So I bought a 3rd 5se from a third party, all I checked for was for FRP lock, well it wasn't locked, but when I got it home and rebooted, it says is has a unlocked bootloader. So I hard factory reset it and now it states that only stock firmware can be installed in boot and won't go any further.
So I'm guessing I need to use ODIN to flash a factory ROM but I'm not sure which one as I can't seem to find a USA one on Sammoble, I do see a Canada one though.
Which version of ODIN should I use (WIN 10)
Which ROM, I'm in the USA, WIFI ONLY SM-T720, country code ?
Any other tips, as I haven't flashed anything in almost a decade probably.
Need to get this back to all stock, help
You want the XAR country code version which is the US rom. For Odin, use the newest version for our tablet. Good luck.
puredigital said:
Tab 5se Stock firmware
So I bought a 3rd 5se from a third party, all I checked for was for FRP lock, well it wasn't locked, but when I got it home and rebooted, it says is has a unlocked bootloader. So I hard factory reset it and now it states that only stock firmware can be installed in boot and won't go any further.
So I'm guessing I need to use ODIN to flash a factory ROM but I'm not sure which one as I can't seem to find a USA one on Sammoble, I do see a Canada one though.
Which version of ODIN should I use (WIN 10)
Which ROM, I'm in the USA, WIFI ONLY SM-T720, country code ?
Any other tips, as I haven't flashed anything in almost a decade probably.
Need to get this back to all stock, help
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Click to collapse
I use Frija instead of Sammobile to get the latest stock. Just use SM-T720 as the model and XAR as the CSC. If you search for how to unlock the bootloader, you can use the same proceedure to relock it. It should perform a factory reset as part of the process and you might not need to reflash a ROM.
Not sure..
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
lewmur said:
I use Frija instead of Sammobile to get the latest stock. Just use SM-T720 as the model and XAR as the CSC. If you search for how to unlock the bootloader, you can use the same proceedure to relock it. It should perform a factory reset as part of the process and you might not need to reflash a ROM.
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Click to collapse
puredigital said:
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
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Click to collapse
The only time a ran into a situation where I couldn't turn off that tablet, I just had to put it aside for a day or so till the battery ran down. Then use the method of holding both vol up and down, and NOT power, and then plugging in the cable from the PC. Must be from PC and not charger.
puredigital said:
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
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Click to collapse
I ran into this recently when I went back to stock to get the fingerprint for Magisk Module and then went back to Lineage. You just need to Odin the factory firmware. The tablet will turn off, I think the key combination to force it off is power and volume down? Its been a few weeks, but I was able to get back into download mode. I found other threads for samsung phones that had this same issue and basically used them as rough guides.
As mentioned you just need to use XAR ROMs, your box should say XAR. I believe both Canada and Cellular South ROMs will come up as XAR roms IIRC?
Bruh. I had the same issue and you will not be able to flash your way around and FRP lock. I found a guy on eBay to remove the FRP lock and NOT through flashing. For $10 is was done in 10 minutes. I get if you want to figure it out. I'm a flasher and love to figure this **** out too but with a recent update Samsung blocks this. Trust me. Spend $10 and it's done. Also many people say they can do this on eBay. I only recommend this guy: https://www.ebay.com/itm/273424666857. Just select a new auction of his and message him.
Sent from my SM-T720 using Tapatalk
elcidroyale said:
Bruh. I had the same issue and you will not be able to flash your way around and FRP lock. I found a guy on eBay to remove the FRP lock and NOT through flashing. For $10 is was done in 10 minutes. I get if you want to figure it out. I'm a flasher and love to figure this **** out too but with a recent update Samsung blocks this. Trust me. Spend $10 and it's done. Also many people say they can do this on eBay. I only recommend this guy: https://www.ebay.com/itm/273424666857. Just select a new auction of his and message him.
Sent from my SM-T720 using Tapatalk
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He said he checked to make sure this was not the FRP lock. Assuming this is the same message I got which says only official binaries can be flashed, please take this to a service center and it there maybe a cost involved (obviously I'm paraphrasing), you can fix it with Odin. I was on the latest firmware as well, as I updated fully to get the fingerprint for the MagiskHide module. This sounds like a different issue, to me.
I mean if that works it's $10 well spent I guess.
Oh my apologies as I misread his post. I just saw "FRP" and chimed in. Hope he gets it sorted out.
OhioYJ said:
He said he checked to make sure this was not the FRP lock. Assuming this is the same message I got which says only official binaries can be flashed, please take this to a service center and it there maybe a cost involved (obviously I'm paraphrasing), you can fix it with Odin. I was on the latest firmware as well, as I updated fully to get the fingerprint for the MagiskHide module. This sounds like a different issue, to me.
I mean if that works it's $10 well spent I guess.
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Almost !
Well, I finally reflashed the device with factory stuff, it's working fine now, no locks, except now it tells me the bootloader is unlocked on boot. I flashed it with Odin, no options, just loaded the 4 files and done.
How do I get this to STOCK, out of the box status. Steps ?