[Q] Not able to boot - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

I am lost on this S5 Verizon phone repair any help would be appreciated. Below is everything I have already done. During each time I flashed the device with ODIN I have also went in and did a wipe catch and factory reset to make sure it wasn't anything getting "stuck" during the flash process.
First error message when this all started read:
“System software not authorized by Verizon Wireless has been found on your phone....”
Above this error message in red text reads: Secure Fail: Modem
I decided I would attempt to go back to stock firmware and unroot the device. I have downloaded and loaded step by step of the following software packages via odin.
ALL_VZW_G900VVRU1ANCG_G900VVZW1ANCG_964333_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANE9_G900VVZW1ANE9_1556536_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANI2_G900VVZW1ANI2_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
I have also attempted to reset the PIT with: KLTE_USA_VZW ( I tried this after the first software package did not correct the issue and did some more research)
After doing all of the above I still get the “System software not authorized by Verizon Wireless has been found on your phone.”
I attempted to use
G900VVRU1BOA8_G900VVZW1BOA8_G900VVRU1BOA8_HOME - which is 5.0 and I am downloading this from Sammobile.com as I type to try instead.
On 5.0 i get a different error instead reading:
Start Up Failed
Your device didn't start up successfully. Use the Verizon software repair assistant on a computer to repair your device.
Above this error message in red text reads: Secure Fail: Modem
I can not use kies as the device is recognized but says it is not supported.
Please note: I did purchase this device knowing the first error message thinking it would just be a simple re-flash back to stock.
My Background: I have worked in the mobile business as a Sprint tech for 2 years and now work for a private company in computer and mobile repair so a total of 3 1/2 years mobile experience. However, I have not run into an issue like this before.
Again any help is much appreciated as this one has me stumped on what to try next

Update
Update:
I have downloaded the firmware G900VVRU1BOA8_G900VVZW1BOA8_VZW from sammobile.com
When flashing with odin i get the same error " Your device didn't start up successfully......"
Also, I attempted to update from zip and I received an error "E footer is wrong" and "E signature verification failed"
Again any suggestion are appreciated.
tan0892 said:
I am lost on this S5 Verizon phone repair any help would be appreciated. Below is everything I have already done. During each time I flashed the device with ODIN I have also went in and did a wipe catch and factory reset to make sure it wasn't anything getting "stuck" during the flash process.
First error message when this all started read:
“System software not authorized by Verizon Wireless has been found on your phone....”
Above this error message in red text reads: Secure Fail: Modem
I decided I would attempt to go back to stock firmware and unroot the device. I have downloaded and loaded step by step of the following software packages via odin.
ALL_VZW_G900VVRU1ANCG_G900VVZW1ANCG_964333_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANE9_G900VVZW1ANE9_1556536_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
ALL_VZW_G900VVRU1ANI2_G900VVZW1ANI2_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5
I have also attempted to reset the PIT with: KLTE_USA_VZW ( I tried this after the first software package did not correct the issue and did some more research)
After doing all of the above I still get the “System software not authorized by Verizon Wireless has been found on your phone.”
I attempted to use
G900VVRU1BOA8_G900VVZW1BOA8_G900VVRU1BOA8_HOME - which is 5.0 and I am downloading this from Sammobile.com as I type to try instead.
On 5.0 i get a different error instead reading:
Start Up Failed
Your device didn't start up successfully. Use the Verizon software repair assistant on a computer to repair your device.
Above this error message in red text reads: Secure Fail: Modem
I can not use kies as the device is recognized but says it is not supported.
Please note: I did purchase this device knowing the first error message thinking it would just be a simple re-flash back to stock.
My Background: I have worked in the mobile business as a Sprint tech for 2 years and now work for a private company in computer and mobile repair so a total of 3 1/2 years mobile experience. However, I have not run into an issue like this before.
Again any help is much appreciated as this one has me stumped on what to try next
Click to expand...
Click to collapse

tan0892 said:
Update:
I have downloaded the firmware G900VVRU1BOA8_G900VVZW1BOA8_VZW from sammobile.com
When flashing with odin i get the same error " Your device didn't start up successfully......"
Also, I attempted to update from zip and I received an error "E footer is wrong" and "E signature verification failed"
Again any suggestion are appreciated.
Click to expand...
Click to collapse
Try a factory data reset and clear cache from the stock recovery. You can also try Nand Erase All and Phone EFS Clear in Odin with the tar and pit files..

clarification
I have never done a Nand Erase All and a bit hesitant to do so with out clarification.
Is the suggestion to have the full tar file.
G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar in AP
KLTE_USA_VZW.pit in PIT
and have the following
Auto Reboot
F. Reset Time
Nand Erase All
Phone EFS Clear
Then click start?
Misterxtc said:
Try a factory data reset and clear cache from the stock recovery. You can also try Nand Erase All and Phone EFS Clear in Odin with the tar and pit files..
Click to expand...
Click to collapse

tan0892 said:
I have never done a Nand Erase All and a bit hesitant to do so with out clarification.
Is the suggestion to have the full tar file.
G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar in AP
KLTE_USA_VZW.pit in PIT
and have the following
Auto Reboot
F. Reset Time
Nand Erase All
Phone EFS Clear
Then click start?
Click to expand...
Click to collapse
Yes that should do it for you. I forgot exactly what Nand erases but it won't hurt, I've done it many times.

Still failed with same error messages. I have tried this with ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5 and G900VVRU1BOA8_G900VVZW1BOA8_VZW with no luck.
Misterxtc said:
Yes that should do it for you. I forgot exactly what Nand erases but it won't hurt, I've done it many times.
Click to expand...
Click to collapse

tan0892 said:
Still failed with same error messages. I have tried this with ALL_VZW_G900VVRU1ANHA_G900VVZW1ANHA_2525521_REV00_user_low_ship_MULTI_CERT.tar.md5 and G900VVRU1BOA8_G900VVZW1BOA8_VZW with no luck.
Click to expand...
Click to collapse
I would take it to a Verizon or BestBuy store and see if they will try seeing that this isn't working for you.

Update 2
Best Buy - can not do anything with it.
Verizon- Since I am prepaid and never had this device on this line they can not help
Samsung - offered me to send in the device to be re flashed. However, it is "out of warranty" due to more then 1 year old manufacture. --- Yes it was released April 11 2014 and I explained this to the friendly fella on the other line for about 45 minutes till he got me to his supervisor. Which then told me the only person that can over ride the out of warranty statues is the repair service center. The flash would be free. However, if anything is physically wrong with the device it will not be covered. With how non of the flash seem to work I am leaning towards this being a failure with the on board storage.
If any one has any suggestions before Monday please let me know otherwise I will send the phone in to see what Samsung has to say. I will update the posting once I find out more. .

tan0892 said:
Best Buy - can not do anything with it.
Verizon- Since I am prepaid and never had this device on this line they can not help
Samsung - offered me to send in the device to be re flashed. However, it is "out of warranty" due to more then 1 year old manufacture. --- Yes it was released April 11 2014 and I explained this to the friendly fella on the other line for about 45 minutes till he got me to his supervisor. Which then told me the only person that can over ride the out of warranty statues is the repair service center. The flash would be free. However, if anything is physically wrong with the device it will not be covered. With how non of the flash seem to work I am leaning towards this being a failure with the on board storage.
If any one has any suggestions before Monday please let me know otherwise I will send the phone in to see what Samsung has to say. I will update the posting once I find out more. .
Click to expand...
Click to collapse
What they mean by physically wrong is if there is water damage or something that YOU did. If the phone crapped out and blew a capacitor then they should still cover it.
Also they would call you and ask if you wanted to go through the repair if there was damage in which case you would decline and ask them to send it back
Sent from my SM-G900V using XDA Free mobile app

harrytery said:
What they mean by physically wrong is if there is water damage or something that YOU did. If the phone crapped out and blew a capacitor then they should still cover it.
Also they would call you and ask if you wanted to go through the repair if there was damage in which case you would decline and ask them to send it back
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
Nope the phone is in good shape no cracks/liquid damage.
However, the system that Samsung has shows the phone out of warranty which is on my RMA ticket too and that's what I debated with their phone rep about for 45 minutes since release date was April 11 2014.

*02/12/2015//20:04:53//0001773863//Telephone//ASC*
2/12/2015 7:04 PM-Chien Tran: The unit is shipped.
*02/12/2015//18:34:06//0001773863//Telephone//ASC*
2/12/2015 5:33 PM-PBA Inspection: The unit has left the technician. SOLUTION: BER
*02/12/2015//18:34:05//0001773863//Telephone//ASC*
DEVICE ROOTED/Software not authorized has been found on device
*02/12/2015//09:14:28//0001773863//Telephone//ASC*
2/12/2015 8:13 AM-Degitu Yismaw: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
thread from Samsung tracking
I am guessing this means it is bricked and Samsung will not help.
I should be getting the phone next week. Any other suggestions appreciated.

Hey man let's try to help each other out... I'm also in the same exact situation...
My phone keeps rebooting to the "Samsung powered by Android" logo and turns off and then repeats it again until I take out the battery.
I can't even download the stock 5.0 file from the samsung website because my internet is too slow...
Try only clicking "auto reboot" and "reset time F" and run the "G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar.md5" file on AP.
Btw, do you have the unzipped file by any chance?

jkim204 said:
Hey man let's try to help each other out... I'm also in the same exact situation...
My phone keeps rebooting to the "Samsung powered by Android" logo and turns off and then repeats it again until I take out the battery.
I can't even download the stock 5.0 file from the samsung website because my internet is too slow...
Try only clicking "auto reboot" and "reset time F" and run the "G900VVRU1BOA8_G900VVZW1BOA8_VZW.tar.md5" file on AP.
Btw, do you have the unzipped file by any chance?
Click to expand...
Click to collapse
Sammobile site is slow because they want you to pay for the faster downloads.
I have downloaded 1 from sammobile.com as well overnight but didn't do anything different for my issue.
Your's sounds a bit different. If you can get one of these stock full tar files you should be good to flash in ODIN.
If that doesn't work do a reset/wipe device with Home + Vol Up + Power before and after flash sometimes helps
This thread has some good links to stock tar with everything.
http://forum.xda-developers.com/showpost.php?p=53447942

galaxy S5 sm-g900v firmware problem
hey man mine do the same , SM-G900V its a samsung from verizon, i just bought it because i thought it was a software problem,
it keeps rebooting and on the startup screen appears a padlock and it say "COSTUM"
sometimes it keeps a few minutes on, somtimes its frozen and restart,
This is crazy, right now i live in the dominican republik, and i dont know if i must send it to verizon

temd said:
hey man mine do the same , SM-G900V its a samsung from verizon, i just bought it because i thought it was a software problem,
it keeps rebooting and on the startup screen appears a padlock and it say "COSTUM"
sometimes it keeps a few minutes on, somtimes its frozen and restart,
This is crazy, right now i live in the dominican republik, and i dont know if i must send it to verizon
Click to expand...
Click to collapse
Sorry to all that had this problem and didn't find a fix but to those that still have a Verizon s5 this may help.
I had the same problem with this S5 I'm playing with and I fix it by using odin3 v3.10 to flash the kernel again.
Dropped the Kernel the AP in odin. Everything was still there after i flashed it pic's / text and app all still there.
And the COSTUM on the screen means you have unlocked the kernel and one need to be flash.
hit thanks if this help

sounds to me like you guys have the wrong bootloader and are trying to downgrade to older firmware than the bootloader will allow. Try downloading one of the latest 6.0 firmware packages and flash that. I would imagine that will solve your issue.

Related

I9000M booting problem- after failed download.

I just installed PSX for my galaxy and installed the all roms app...(forgot name) but i was downloading a game and then i left my phone alone to let it download.
10 minutes later my phone wouldn't go onto the lockscreen aka froze. so i decided to take the battery out...(mind you the download wasnt finished) and now when i boot up the phone it just goes the the "S" logo and either turns off...or freezes.
note* I can access ADB through 3 button reset.
However i do not want to wipe data. as i have important pictures on my internal sd and videos. i was thinking of using the "wiping cache option" cause my theory was that the frozen app was still in memory or something....can anyone give me suggestions to fix this issue?...try to avoid "wipe data option"
thanks.
edit** have got into download mode and tried to use ODIN but odin doesnt see my phone....however kies does. but kies cant connect to it. keep saying connecting to device....any helP??
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
allotrios said:
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
Click to expand...
Click to collapse
i am waiting for someone to clarify that i can "wipe cache". By the way, i do also require my SMS messages, there is some delicate information within them. i am currently googling wipe cache. any other help is greatly appreciated. thanks for the quicky reply allotrios
just wiped cache. phone still wont boot to main homescreen it freezes, and/or shuts off. last resort is wipe data. anyone offer a suggestion other than that?
WTH? i just wiped date/factory reset and hit reboot and it STILL doesnt load. it goes to the "S" symbol and shuts off or freezes.
edit* trying to find firmware for i9000M canada version. Attempting to use odin but cant find links
just got pit file! where can i get the pda phone and csc files? what else do i need to flash it using odin? im constantly googling and trying to do this before i sleep
edit** just tried to use odin with a different firmware with all correct files. when pluggin in usb cable in download mode, Odin doesnt see my phone.
kies sees the device but keep saying "connecting to device"
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
wang1chung said:
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
Click to expand...
Click to collapse
ive been sitting here for 3 hours...have a exam tommorow and am fed up. Problem is i bought this phone from a friend, so warrranty is out of the option.
The other problem WHICH can be solved somehow...is that my computer sees my phone. (kies does..but wont connect)..i can "technically" use odin if i can somehow get my phone to work with it.
If the case that my internal sd card is fried....i dont have warranty, do i have manufacturer warranty?. aka samsung?. i dont know just a thought.
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
wang1chung said:
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
Click to expand...
Click to collapse
i CAN get into DOWNLOAD MODE. but problem is ODIN doesnt see my phone
edit* could you give me a link to that store?
ah, ok...........i had the same problem, but after i installed the drivers for it, no more problems.
you should try that before you send your phone in.
edit: found the link
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Benjamin Dobell said:
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Click to expand...
Click to collapse
i have just woken up. my phone is now dead, i cant turn it on. i have tried connecting the charger and it wont charge my phone......anyone have any ideas? is it bricked? internal SD card fail?......i dont have Bell warranty, would samsung canada cover this issue? as internal sd cards area known to fail?......thanks.
edit** never mind, it is now charging. i will keep this thread updated when i finish my exam today and let everyone know where my phone stands. So far i think it is a internal sd card error. But i am hoping after a full charge it may work again.
hmm still same thing, i load to "S" screen and it shuts off, i can still access 3 button recovery and download mode. i just called samsung too, they said to call my service provider, but problem is i bought the phone second-hand.
Have just flashed JH2 firmware and JG5 firmware on phone with ODIN, phone still boots up to "S" logo and then shuts off .
edit** only JH2 firmware will go through to my phone on ODIN, i have tried a 2nd time, it goes to the S logo....looks like it will load to phone, and then just doesnt and shuts off.
So is it safe to say the phone is bricked?.....i have heard of someone in this forum saying there was a unofficial samsung store somewhere in Ontario that fixes galaxy phones?....anyone can link me to this?. I don't have warranty as i bought it 2nd hand. hmm..now idont know what to do, besides, i guess, save up and buy a new phone.
edit** it cant be bricked if i can still access recovery and download mode? right.
Phone is OFFICIALLY bricked, tried flashing a 803 pit file, now it wont power on, or charge through wall charger. thanks to all who helped in little ways. but looks like ill have to buy a new phone.
jark99 said:
edit** it cant be bricked if i can still access recovery and download mode? right.
Click to expand...
Click to collapse
that would normally be true........with one exemption to the rule.......if your sdcard is corrupted/fried.
if you have flashed back to 2.1 with repartition and wiping multiple times with different PITS, and still the same issue, then nothing will help (at the moment) aside from sending it in.
I Had this exact same issue a week ago. My guess is that your internal SD is dead and you will need to send it out for repairs. Im still waiting for mine from bell to see if they only reflashed or replaced the whole motherboard.
Light
Problem is i dont have Bell warranty....so i am kinda a goner. unless someone has a suggestion?
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
JimiJam said:
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
Click to expand...
Click to collapse
In Ontario, the only way to get our phone repaired is through Bell sending it to a service center, Problem is my friend doesnt have the receipt. He bought it from a friend. Its past through 3 hands to get to me. Friend's Friend > My Friend > ME.
So...i am currently looking at cell repair shops to see if they can fix this problem....BUT i am assuming alot of them use Odin or some sort of flashing, WHICH i have already done .....
I also called 5 bell stores to see if i could get the receipt printed out using the IMEI code, all of them said this information cannot be provided due to "privacy issues." They told me to call Samsung or talk to a 3rd party cell repair center.....fml.

[Help] Samsung S8 (SM-G950W) bypass FRP?

Hi,
I did a search here for anything to do with (SM-G950W) and saw 10 threads about this model but I am unable to find a thread that has a solution to my problem. I have read posts about using Odin v3.12.7 and putting the phone into download mode then flash the PDA (now called AP) with a combination .MD5 file that is compatible for (SM-G950W). I tried flashing with a stock AP, one from a stock SM-G950U and several others that I have found from Google search and all I get from Odin is "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1". I made sure I had the latest version (as of writing this post) of the Samsung USB Driver with version 1.5.63.0 so does anyone know how I can bypass the FRP (factory reset protection)? I see lots of Youtube videos about using a bluetooth device and calling emergency but I will avoid this method. I should also mention that the "download" screen does show FRP lock enabled if that matters (is this KNOX?).
I am trying to help my friend fix this problem because he locked himself out of his phone so I am out of ideas and for whatever reason he does not remember the last Google account that was synced with his phone. We tried all the emails that "he" thinks it is and when we put in his cell phone # the recovery said it will send us the verification code but it fails.
Any help would be appreciated and thanks to those who replied.
EDIT:
I got Odin to flash the phone now. I had to use Canada (Rogers), version 7.0, PDA - (G950WVLU2AQK7), CSC - (G950WOYA2AQK7), date 2017-12-10 from SamMobile website. I wanted to flash the XAC version to remove Rogers branding but I kept getting the "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1" error. Anyway, the phone rebooted back to FRP (factory reset protection) screen to enter a Google account. So back to square one unless someone knows which file I need to flash in order to bypass or unlock FRP.
Thanks,
htcraspy said:
Hi,
I did a search here for anything to do with (SM-G950W) and saw 10 threads about this model but I am unable to find a thread that has a solution to my problem. I have read posts about using Odin v3.12.7 and putting the phone into download mode then flash the PDA (now called AP) with a combination .MD5 file that is compatible for (SM-G950W). I tried flashing with a stock AP, one from a stock SM-G950U and several others that I have found from Google search and all I get from Odin is "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1". I made sure I had the latest version (as of writing this post) of the Samsung USB Driver with version 1.5.63.0 so does anyone know how I can bypass the FRP (factory reset protection)? I see lots of Youtube videos about using a bluetooth device and calling emergency but I will avoid this method. I should also mention that the "download" screen does show FRP lock enabled if that matters (is this KNOX?).
I am trying to help my friend fix this problem because he locked himself out of his phone so I am out of ideas and for whatever reason he does not remember the last Google account that was synced with his phone. We tried all the emails that "he" thinks it is and when we put in his cell phone # the recovery said it will send us the verification code but it fails.
Any help would be appreciated and thanks to those who replied.
EDIT:
I got Odin to flash the phone now. I had to use Canada (Rogers), version 7.0, PDA - (G950WVLU2AQK7), CSC - (G950WOYA2AQK7), date 2017-12-10 from SamMobile website. I wanted to flash the XAC version to remove Rogers branding but I kept getting the "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1" error. Anyway, the phone rebooted back to FRP (factory reset protection) screen to enter a Google account. So back to square one unless someone knows which file I need to flash in order to bypass or unlock FRP.
Thanks,
Click to expand...
Click to collapse
Use a tool like chimera tool you'll be able to get past that no problem. Should be able to anyway. 99% of people on these forums will automatically brand you a thief because nobody here apparently forgets their login account info and are otherwise perfect citizens
Try this guide http://www.techoxygen.com/samsung-frp-tool-2017-reset-frp-lock-free/
thatsupnow said:
Use a tool like chimera tool you'll be able to get past that no problem. Should be able to anyway. 99% of people on these forums will automatically brand you a thief because nobody here apparently forgets their login account info and are otherwise perfect citizens
Try this guide http://www.techoxygen.com/samsung-frp-tool-2017-reset-frp-lock-free/
Click to expand...
Click to collapse
First off, thank you for being helpful. I even invited myself to the telegram group "Galaxy S8/S8+ (XDA Group)" to ask for help there too and some people was not as helpful by telling us that it would be impossible to forget the login. Seriously, I could have laughed at my friend and call him dumb but I didn't because he came to me for help. I searched and read so many forums and downloaded so many different files from legal websites to understand what to do but I couldn't get it resolved.
I will try the "chimera" tool that you suggested and if that doesn't work then we will just give up and bring the phone to a repair shop. I spoke to someone at Google today who said gmail password resets may take up to 24 hours for the phone to recognize. So we will try again with the 3 gmail accounts that we think was synced with the phone tomorrow because the passwords was just reset today however the representative said Samsung might be able to help so he transferred us to the Samsung in the U.S. (by mistake?) and the girl from Samsung transferred us to Samsung Canada. What a run around; anyway the last person said we may need to bring it to a repair shop. The person asked us for our postal code and gave us a few shops in our area.
Crossing our fingers that the "chimera" tool works otherwise we're probably looking at $50-$60 CAD for the phone repair shop to fix this issue.
Thanks again!
thatsupnow said:
Use a tool like chimera tool you'll be able to get past that no problem. Should be able to anyway. 99% of people on these forums will automatically brand you a thief because nobody here apparently forgets their login account info and are otherwise perfect citizens
Try this guide http://www.techoxygen.com/samsung-frp-tool-2017-reset-frp-lock-free/
Click to expand...
Click to collapse
So I installed chimera and it doesn't list SM-G950W as an available model to reset the FRP. Do I need an update or do I need to buy something to get more supported models? Also I looked at "http://www.techoxygen.com/samsung-fr...frp-lock-free/" and downloaded the "Octoplus Samsung Tool" the download file came with a trojan virus which got removed by antivirus program. Now when I try to open the Octoplus tool it is saying that the "Card is not found". What does that mean? Sorry I never done this before so I am not familiar with these terms.
htcraspy said:
So I installed chimera and it doesn't list SM-G950W as an available model to reset the FRP. Do I need an update or do I need to buy something to get more supported models? Also I looked at "http://www.techoxygen.com/samsung-fr...frp-lock-free/" and downloaded the "Octoplus Samsung Tool" the download file came with a trojan virus which got removed by antivirus program. Now when I try to open the Octoplus tool it is saying that the "Card is not found". What does that mean? Sorry I never done this before so I am not familiar with these terms.
Click to expand...
Click to collapse
Give this a shot
If that doesn't work go to YouTube and search bypass frp lock SM-G950W. You'll get it eventually
thatsupnow said:
Give this a shot
If that doesn't work go to YouTube and search bypass frp lock SM-G950W. You'll get it eventually
Click to expand...
Click to collapse
Thanks for your help. We tried watching the videos but our Samsung S8 does not have a home button. Anyway, we decided to go to a local phone repair shop and they charged us $80 to reset the lock. We had to wait a bit because the Samsung server was down but at least we got our phone working again.
Also if anyone is wondering about the chimera tool and support for Samsung S8 this is the response I got from their support team:
Dear User,
Yes, currently it is not supported. The FRP reset is not added for the S8 models.Of course we will add it, in the near future. When? right now i can not tell you exact date, but i am sure that we can handle it soon.
Best regards,
Chimera team
htcraspy said:
Thanks for your help. We tried watching the videos but our Samsung S8 does not have a home button. Anyway, we decided to go to a local phone repair shop and they charged us $80 to reset the lock. We had to wait a bit because the Samsung server was down but at least we got our phone working again.
Also if anyone is wondering about the chimera tool and support for Samsung S8 this is the response I got from their support team:
Dear User,
Yes, currently it is not supported. The FRP reset is not added for the S8 models.Of course we will add it, in the near future. When? right now i can not tell you exact date, but i am sure that we can handle it soon.
Best regards,
Chimera team
Click to expand...
Click to collapse
Right on at least you got it going again. I just kinda assumed chimera tool supported that cause I've been using it for years on my other galaxy phones and was unlocking a whole bunch of other phones for $10 a pop.
I have same problem with my sm-g950w and don't want to pay 80$ at phone repair shop
hopefully if I wait a little, more option will become available for the frp reset
if anyone has any more options, please let me know
thatsupnow said:
Use a tool like chimera tool you'll be able to get past that no problem. Should be able to anyway. 99% of people on these forums will automatically brand you a thief because nobody here apparently forgets their login account info and are otherwise perfect citizens
Try this guide http://www.techoxygen.com/samsung-frp-tool-2017-reset-frp-lock-free/
Click to expand...
Click to collapse
It's not that everyone thinks that, it's that there is no way to tell from a forum post, and rather than risk making xda complicit in a felony it's safer and fairer to just not answer any of them on the board where there is an official record. Just wait until some judge subpones all of xdas servers because they hold official records in an ongoing criminal case
htcraspy said:
Hi,
I did a search here for anything to do with (SM-G950W) and saw 10 threads about this model but I am unable to find a thread that has a solution to my problem. I have read posts about using Odin v3.12.7 and putting the phone into download mode then flash the PDA (now called AP) with a combination .MD5 file that is compatible for (SM-G950W). I tried flashing with a stock AP, one from a stock SM-G950U and several others that I have found from Google search and all I get from Odin is "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1". I made sure I had the latest version (as of writing this post) of the Samsung USB Driver with version 1.5.63.0 so does anyone know how I can bypass the FRP (factory reset protection)? I see lots of Youtube videos about using a bluetooth device and calling emergency but I will avoid this method. I should also mention that the "download" screen does show FRP lock enabled if that matters (is this KNOX?).
I am trying to help my friend fix this problem because he locked himself out of his phone so I am out of ideas and for whatever reason he does not remember the last Google account that was synced with his phone. We tried all the emails that "he" thinks it is and when we put in his cell phone # the recovery said it will send us the verification code but it fails.
Any help would be appreciated and thanks to those who replied.
EDIT:
I got Odin to flash the phone now. I had to use Canada (Rogers), version 7.0, PDA - (G950WVLU2AQK7), CSC - (G950WOYA2AQK7), date 2017-12-10 from SamMobile website. I wanted to flash the XAC version to remove Rogers branding but I kept getting the "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1" error. Anyway, the phone rebooted back to FRP (factory reset protection) screen to enter a Google account. So back to square one unless someone knows which file I need to flash in order to bypass or unlock FRP.
Thanks,
Click to expand...
Click to collapse
Ok trying to help here, if you already flashed the phone with version 7 its means will get easy to bypass the G account, just there are a lot of videos on you tube but the easiest one is in spanish.. (freedom phone) the name of the you tuber, if not there are more in english..
Android 7 allow you to update the keyboard which is necessary in order to complete the task, it will take just 10 minutes I did one T mobile but it will work with the canadian one as long as the phone has the version 7.. btw i am downloading the rogers firmware to flash my canadian one.. thanks for the tip..
XDA never encourages this "fishy" applications for some really really desperate people that needs help.
Samsung repair centre can fix your FRP Locked phone. Just present your Proof of purchase/receipt/ warranty card and of course your phone
So you can use your phone again.
FRP security is implemented to prevent unauthorized access on your phone.
So make sure you don't forget your main google account logged in on your phone.
It is really recommended that you have "MULTIPLE WAYS" of retrieving your Google account
Make sure your G Account has
(
1. phone number
2. recovery email
3. provided security
4. Q&A
5. Google recovery page ( you need to answer personal info/identity you can remember)
)
htcraspy said:
Hi,
I did a search here for anything to do with (SM-G950W) and saw 10 threads about this model but I am unable to find a thread that has a solution to my problem. I have read posts about using Odin v3.12.7 and putting the phone into download mode then flash the PDA (now called AP) with a combination .MD5 file that is compatible for (SM-G950W). I tried flashing with a stock AP, one from a stock SM-G950U and several others that I have found from Google search and all I get from Odin is "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1". I made sure I had the latest version (as of writing this post) of the Samsung USB Driver with version 1.5.63.0 so does anyone know how I can bypass the FRP (factory reset protection)? I see lots of Youtube videos about using a bluetooth device and calling emergency but I will avoid this method. I should also mention that the "download" screen does show FRP lock enabled if that matters (is this KNOX?).
I am trying to help my friend fix this problem because he locked himself out of his phone so I am out of ideas and for whatever reason he does not remember the last Google account that was synced with his phone. We tried all the emails that "he" thinks it is and when we put in his cell phone # the recovery said it will send us the verification code but it fails.
Any help would be appreciated and thanks to those who replied.
EDIT:
I got Odin to flash the phone now. I had to use Canada (Rogers), version 7.0, PDA - (G950WVLU2AQK7), CSC - (G950WOYA2AQK7), date 2017-12-10 from SamMobile website. I wanted to flash the XAC version to remove Rogers branding but I kept getting the "SW REV CHECK FAIL : [abl]Fused 2 > Binary 1" error. Anyway, the phone rebooted back to FRP (factory reset protection) screen to enter a Google account. So back to square one unless someone knows which file I need to flash in order to bypass or unlock FRP.
Thanks,
Click to expand...
Click to collapse
If this helps you i have the SM-G950W (G950WVLS3BRE1) and i made it work by flashing the COMBINATION_FA70_G950USQU3ARD1 first then i flashed the firmware 4 file G950USQU3CRD4 using BL+AP+CP+HOME_CSC+USERDATA and it worked beautifully. Maybe it will help your issue.
Flashing SMG950W
Hi,
I am new to this forum and need some help please.
I have a Samsung S8 (G950WVLU5BRG4) with Android Version 8.0. The phone is unlocked and from Rogers in Canada but has a Google FRP.
Although I followed the step by step instructions with the combination file and so on Odin keeps showing me an error and is unable to bypass the Google account lock. The error message I am getting within log of the combination file is:
FAIL! (Auth)
Complete (Write) operation failed
All threads completed. (succeed 0/ failed 1)
Any idea of how to solve this problem? I am sure it got solved already by someone in the forum but I can't find the right entry.
ThorbenJa said:
Hi,
I am new to this forum and need some help please.
I have a Samsung S8 (G950WVLU5BRG4) with Android Version 8.0. The phone is unlocked and from Rogers in Canada but has a Google FRP.
Although I followed the step by step instructions with the combination file and so on Odin keeps showing me an error and is unable to bypass the Google account lock. The error message I am getting within log of the combination file is:
FAIL! (Auth)
Complete (Write) operation failed
All threads completed. (succeed 0/ failed 1)
Any idea of how to solve this problem? I am sure it got solved already by someone in the forum but I can't find the right entry.
Click to expand...
Click to collapse
Sounds like your flashing something older than what's the device
TheMadScientist said:
Sounds like your flashing something older than what's the device
Click to expand...
Click to collapse
As far as I know canadian S8 variant cannot be downgraded, i had tried everything with them with no avail,
there is a site(server bypassing the google account any model) for 22 usa dollars!! search it.. 22 dollars is nothing if your phone is an xpensive one!!
Virtualisimo said:
As far as I know canadian S8 variant cannot be downgraded, i had tried everything with them with no avail,
there is a site(server bypassing the google account any model) for 22 usa dollars!! search it.. 22 dollars is nothing if your phone is an xpensive one!!
Click to expand...
Click to collapse
No so you need a 950 U combo equal to that of what is on your device

Flashing Note 8 still produces unauthorised factory reset attempt message

Hi there.
I've managed to download and attempt a re-flashing of the boot and with and without the other bits (AP, CP, CSC), and the eventual boot still produces the Google unauthorized reset message.
Our younger brother bought this phone in Jan/Feb this year with O2. He passed away this May. We had no desire to access his content on his phone so it's just been lying here.
O2, at the time of death, wrote off his contract but said they couldn't help unlock or reset the phone. Samsung too advised I probably wouldn't be able to use it.
Now that my phone as literally bust, I've found and followed advice on sites such as this to flash the phone... which appears to work... but at the end of the process, when android appears to be installing, the install percentage changes to "erasing", and then eventually boots up to repeat the unauthorised reset message.
Do i have any option in getting this phone functional?
lafanga said:
Hi there.
I've managed to download and attempt a re-flashing of the boot and with and without the other bits (AP, CP, CSC), and the eventual boot still produces the Google unauthorized reset message.
Our younger brother bought this phone in Jan/Feb this year with O2. He passed away this May. We had no desire to access his content on his phone so it's just been lying here.
O2, at the time of death, wrote off his contract but said they couldn't help unlock or reset the phone. Samsung too advised I probably wouldn't be able to use it.
Now that my phone as literally bust, I've found and followed advice on sites such as this to flash the phone... which appears to work... but at the end of the process, when android appears to be installing, the install percentage changes to "erasing", and then eventually boots up to repeat the unauthorised reset message.
Do i have any option in getting this phone functional?
Click to expand...
Click to collapse
You should ask to have this moved to the note 8 threads.
You need the combination file.
Sorry. I'm new.
Ask who? Should I repost there? I can't seem to find a thread to is relevant enough within xda-developers Samsung Galaxy S8 Samsung Galaxy S8 Questions & Answers , as they just mention the standard approach to flashing, which i've been through
HoosierDaddy said:
You should ask to have this moved to the note 8 threads.
You need the combination file.
Click to expand...
Click to collapse

Samsung Galaxy Note 4 System software not authorized by ATT has been found

Got a huge problem with a AT&T phone Samsung Galaxy Note 4. Got it from an ebay handler. It was supposed to be rooted. However, after installing Magisk software (https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445) I got the message "System software not authorized by ATT has been found on your phone". Whenever I turn it on, I see it and the phone doesn't start. Since more than 6 months have passed, the ebay handler declined to help. I called AT&T, but since the phone is rooted, they declined to repair it even after I offered to pay. There are some solutions I found online for other samsung galaxy models, but none which works for note 4.
Tried to restore the system to the factory version, it said that restoration has been successful, but I still see the AT&T message.
I followed the instructions to unbrick the phone by reinstalling the firmware - the method that should work for all phones (not just note 3) https://www.youtube.com/watch?v=bv_NCfYemEs with the firmware for SM-N910A , however no matter how long I waited, the download process never completed.
Any suggestions?
Thanks!
vmmessage said:
Got a huge problem with a AT&T phone Samsung Galaxy Note 4. Got it from an ebay handler. It was supposed to be rooted. However, after installing Magisk software (https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445) I got the message "System software not authorized by ATT has been found on your phone". Whenever I turn it on, I see it and the phone doesn't start. Since more than 6 months have passed, the ebay handler declined to help. I called AT&T, but since the phone is rooted, they declined to repair it even after I offered to pay. There are some solutions I found online for other samsung galaxy models, but none which works for note 4.
Tried to restore the system to the factory version, it said that restoration has been successful, but I still see the AT&T message.
I followed the instructions to unbrick the phone by reinstalling the firmware - the method that should work for all phones (not just note 3) https://www.youtube.com/watch?v=bv_NCfYemEs with the firmware for SM-N910A , however no matter how long I waited, the download process never completed.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Grab latest firmware for N910A from here
https://androidfilehost.com/?fid=745425885120746376
Make sure samsung usb drivers are properly installed on your pc before you begin.
STEPS
1 Download odin and Firmware and Extract it.
2 open odin tool and upload firmware in AP slot.
Odin can take up to 5 minutes to upload firmware so be patient
3 put phone into download mode
4 connect phone via usb cable and hit start.
5 After FLASH once odin shows pass boot into stock recovery by pressing 3 button combo volume up+ home+ power.
6 in recovery do wipe cache+ wipe data factory reset.
7 reboot system and wait 10 to 5 minutes.
DONE
Trex888 method should be good, however you may need to find the pit file and flash it before odin back to stock. I bought my note 4 already rooted, but the person that did it used the wrong files to flash. Mine was good but buggy. The rom flashed was not verizon, and it locked out some partitions including the one where the imei was held. I had to fix the partitions with the pit file then reflash to a different rom and i was good to go after that.
Thanks
Thanks for the reply! Great! I will try that - very hopeful
tattmann said:
Trex888 method should be good, however you may need to find the pit file and flash it before odin back to stock. I bought my note 4 already rooted, but the person that did it used the wrong files to flash. Mine was good but buggy. The rom flashed was not verizon, and it locked out some partitions including the one where the imei was held. I had to fix the partitions with the pit file then reflash to a different rom and i was good to go after that.
Click to expand...
Click to collapse
You dont need dedicated pit file unless your device has errors such as "dm verity verification failed" or failed to mount cache/efs etc etc.
If stock rom flashing by odin went smoothly no require for repartition or pit file.
Playing with pit file and repartition is extremely dangerous and can cause device to hard brick so i would not recommend unless some serious issues with device.
Fyi every samsung stock firmware has pit file in the system image by default and odin take advantage of it by it self during flashing.
Have a nice day.
Trex888 said:
You dont need dedicated pit file unless your device has errors such as "dm verity verification failed" or failed to mount cache/efs etc etc.
If stock rom flashing by odin went smoothly no require for repartition or pit file.
Playing with pit file and repartition is extremely dangerous and can cause device to hard brick so i would not recommend unless some serious issues with device.
Fyi every samsung stock firmware has pit file in the system image by default and odin take advantage of it by it self during flashing.
Have a nice day.
Click to expand...
Click to collapse
in my case, whoever flashed my phone flashed an f file instead of the v file. It lost the imei and would not recognize a sim card. I tried flashing original firmware but the imei was still gone. The ONLY thing that saved mine was to find the correct pit file and flash it before firmware. It fixed my issue and got me back up and running. every original fw flash for me failed until I flashed just the pit. I cannot explain why the original fw included in the odin package would NOT work. Hence the statement of "you may need to" instead of "you will have to".

Flashing ROM help on Samsung S8

Hello Everyone,
First of all I am a newbie when it comes to Android, so forgive me for asking such a noob question.
So here is the story, my girlfriend's dad passed away few months ago. He used an old Samsung S8, sadly we do not know what the login pattern is or his Google account password (We did try recovery options but to no avail)
As there was no other option, I went ahead and had the phone factory reset, and from what I learned the phone is now FRP locked.
After a reading a few more guides I downloaded a tool called Odin and some 'Stock ROM' and flashed it hoping that would resolve the issue (Oh boy, how wrong I was) and the phone is now stuck on a screen saying "Error occurred while updating the device software, use the emergency recovery function"
My girlfriend just wanted to be able to use it for some time, and now I feel really bad for screwing it up.
Just wondering what my options are and if the phone is salvageable at all?
Hey, are you sure you downloaded the right ROM for this S8? Since there are two models of this phone, each with a different chipset (Exynos / Qualcomm Snapdragon). I feel like this error could come from a bad firmware? Does Odin still see the phone when you connect it to the PC?
Edit: Apparently people solved this problem using Samsung's Smart Switch on PC.
Yes, I think I downloaded the correct one. The phone is from Telstra Australia and so downloaded the ROM from Samfrew that was listed as Telstra, I typed in the model number which is SM-G950F it is this firmware that came up.
Yes when I put the phone into Recovery mode and connect to PC, Odin detects it, but the flash gets stuck halfway. I've loaded the BL, AP, CP and CSC that came within the ZIP file from Samfrew and under options only ticked 'Auto Reboot' and 'F.Reset Time'
Also tried just with the BL and AP but same deal.
blackslash said:
Also tried just with the BL and AP but same deal.
Click to expand...
Click to collapse
Have you tried Samsung's Smart Switch app on PC? Apparently people successfuly fixed this error with it.
blackslash said:
Also tried just with the BL and AP but same deal.
Click to expand...
Click to collapse
I've never had to deal with a Samsung that has a FRP lock, that could just be the reason why the flashing fails, i wouldn't know. I hope you can get the Factory Reset to work :/
Also tried the Smart Switch app but it would recognize the phone. Thank you for looking into this.
You could send a message to this user "makeyourself" : https://forum.xda-developers.com/t/i-think-i-screwed-the-pooch-on-this-one.3939572/post-79729654 , he seems aware about the FRP locks / flashing issues.
Good luck with your S8.
@Derbi75 thanks heaps, will message makeyourself now.
Ideas? Anyone?
blackslash said:
Ideas? Anyone?
Click to expand...
Click to collapse
From what I know, the error only appears if the phone was interrupted during flashing. Such as, Odin was writing into phone but you probably removed the USB or stuff. The screen you see is actually download mode. It is just renamed. Try plugging in your device when it's on the error screen then re-flash it.

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