Hi all--
I wonder if you could please help me solve a tricky issue?
Before rooting, phone worked fine. Brand new Moto 5G Plus activated on Sprint network.
After rooting my G5 Plus with a custom rom (Dirty Unicorns), everything worked fine except I lost my LTE signal (Sprint). The phone functions in all other capacities (calls, SMS, wifi). To be clear, the phone is receiving a Sprint signal, but no data LTE/3G is passing through. Phone calls and SMS are fine.
When I go to Settings-Network & Internet-Mobile Network-Advanced-Carrier Settings, I get an error-- "com.android.phone has stopped."
I decided to test with another reliable custom rom so I installed LineageOS 15.1. Same exact problem-- no data, and carrier settings brings up ""com.android.phone has stopped."
Any ideas? I've googled myself to death and I've not found anything that has worked.
Thanks in advance, everyone.
Could you get us trough ur procedure of flashing ?
Sure
All done in TWRP
Factory reset (wipe data/dalvik/cache)
Install Custom Rom (either Lineage 15.1 or DU v12.5.2)
Wipe cache/dalvik
Install GApps (ARM64-- I tried to install 32-bit GApps as I've heard Moto G5 Plus runs on 32-bit architecture, but it failed-- install log told that ARM64 was the correct version for my device)
Wipe cache/dalvik
Install Magisk
Reboot
That's it-- one thing I noticed when restoring my manufacturer rom image was that I needed to issue a *#*# dialer command to get SprintDM to start recognizing the network. When I tried to issue that command in DU and LineageOS, nothing happened.
Following up on my last email
Does anyone know if the ##72786# or *#*#72786#*#* dialer command (which forces a system update to provision data with the carrier) is specific to Sprint or if it's part of Android? The reason I ask is because this command works fine on factory roms but doesn't seem to work on my rooted phones (in addition to the Moto G5 Plus, same thing happens with my wife's super old rooted Moto X with Renegade custom Rom-- but no problem with data on this phone). On stock factory rom, the phone resets and SprintDM provisions the data. On rooted Dirty Unicorns and LineageOS, nothing happens. I wonder if this broken command is related to the "com.android.phone" error I discussed above.
schleima said:
Hi all--
I wonder if you could please help me solve a tricky issue?
Before rooting, phone worked fine. Brand new Moto 5G Plus activated on Sprint network.
After rooting my G5 Plus with a custom rom (Dirty Unicorns), everything worked fine except I lost my LTE signal (Sprint). The phone functions in all other capacities (calls, SMS, wifi). To be clear, the phone is receiving a Sprint signal, but no data LTE/3G is passing through. Phone calls and SMS are fine.
When I go to Settings-Network & Internet-Mobile Network-Advanced-Carrier Settings, I get an error-- "com.android.phone has stopped."
I decided to test with another reliable custom rom so I installed LineageOS 15.1. Same exact problem-- no data, and carrier settings brings up ""com.android.phone has stopped."
Any ideas? I've googled myself to death and I've not found anything that has worked.
Thanks in advance, everyone.
Click to expand...
Click to collapse
A similar thing happened to me. I was rooted with a custom rom(Pixel Experience) but I switched carriers to Boost Mobile and now I have no data and com.android.phone crashes when I try to open carrier settings.
Related
XDA,
Received my phone (vs980) and immediately rooted and installed ROM on it. I have gone through multiple ROMs with the same result in that everything works great except for the phone app. I can navigate through contacts and dial fine, but when I execute the call, the screen goes black for about 10 seconds (can still see the status bar) then finally gets to the "call in progress" screen where it immediately ends the call. Phone will not even recognize inbound calls and sends them to voicemail after about a second or two of ringing. I am currently on resurrection remix v5.1.1 but was previously on C-rom v6.5 (also tested 6.4 with same result). Unfortunately I can't say I made a call on stock before rooting/ROMming so I don't know if it's a persistent issue. I have tried clean wipe of data/system/cache/dalvik cache, and have cleared the app data for the phone and dialer apps as well to no avail. Baseband version is vs98012b. Should I try wiping internal storage as well? My next step is to return to stock and test there but that seems like a more labor intensive process that could be avoided if I'm missing something else. Could this be a possible hardware issue? All help is appreciated.
B
I'm currently having issues where it seems that my APN settings aren't sticking. My cellular service & data work fine until I go into an area where I lose service & then when I reenter the service area my data won't switch back on. & sometimes it seems to lose data for absolutely no reason. But if I go into *#*#data#*#* & restore default APN settings & reboot my data works again. I'm on sprints network, using screwd rom, latest milestone build, the latest bootloader, & the latest radio. I've tried update prl. Ive tried update device configuration & when i update device configuration after it finishes I lose both data & cellular service until I reboot. I've tried performing "hands free activation" which also causes me to lose cellular service until after I reboot again. I've clean flashing rom & gapps, even tho I don't think its rom related. Reflashing the latest radio IMG. My next step is restoring the device to a google stock factory img & then starting all over. Anyone who has any suggestions I would greatly appreciate the help.
Upon further research it appears to be a bug in googles code affecting aosp ROMs. Doesn't affect all aosp ROMs tho. No known fix yet
When I try to call or text someone the message or the call fails to work. The 4g connection seems to be working fine though. Running a Moto X Pure on Verizon. I have rooted the phone but have traveled back to a stock rom and still no success. Is there any solution to this problem?
I have tried to factory reset the phone but that does not work.
{SOLVED} Reinstalling the stock ROM has seemed to fix the issue
I tried the latest dirty unicorn ROM and the resurrection remix rom and I am having trouble with the data and calls. It says that it can't recognize the Sim card (though it works fine on the stock rom).
I found on the RR official page that I just have to turn the cellular data off and them back on and my LTE connection works, but I can't make any calls. It says my cellular data connection isn't working but I can get on the internet, wifi, bluetooth, etc.
I have tried this as well "Go to apps then default apps then tap phone for the default call app"
Is there a fix for the SM-N900V?
I'll keep looking, but if anyone can point me in the right direction I would greatly appreciate it!
Has anyone had this problem with the SM-N900V and got it working? I love the RR rom and 6.0 mm, please help.
Hello all,
I am running the XT1768 variant, Qualcomm version, rooted with Resurrection Remix version 5.8.5 unofficial. I have twrp as my recovery.
Everything was going smoothly until mms blew up. I can't send or receive pictures/files at all.
Here's what I've done so far:
I've checked the apn settings at least a dozen times and they are correct as per my carrier's website.
Tried different messaging apps and the problem persists through all of them.
I've reached out to my carrier and my favorite texting app developers and they have no clue.
I got a momentary reprieve when I force stopped the messaging service and rebooted the phone, but that trick is no longer working somehow. I tried it three times before coming here.
Everything else is working perfectly, including humongous texts. I am so confused right now.
SashaNT86 said:
Hello all,
I am running the XT1768 variant, Qualcomm version, rooted with Resurrection Remix version 5.8.5 unofficial. I have twrp as my recovery.
Everything was going smoothly until mms blew up. I can't send or receive pictures/files at all.
Here's what I've done so far:
I've checked the apn settings at least a dozen times and they are correct as per my carrier's website.
Tried different messaging apps and the problem persists through all of them.
I've reached out to my carrier and my favorite texting app developers and they have no clue.
I got a momentary reprieve when I force stopped the messaging service and rebooted the phone, but that trick is no longer working somehow. I tried it three times before coming here.
Everything else is working perfectly, including humongous texts. I am so confused right now.
Click to expand...
Click to collapse
Try a clean install of your rom. Or even a dirty flash first to see if you borked something.
madbat99 said:
Try a clean install of your rom. Or even a dirty flash first to see if you borked something.
Click to expand...
Click to collapse
If that fails try returning to stock to see if the problem persists. Occationally mms dysfunction can be upstream and require carrier involvement.
madbat99 said:
Try a clean install of your rom. Or even a dirty flash first to see if you borked something.
Click to expand...
Click to collapse
A dirty flash seems to have done the trick,though I will say I used a different download for the flash. Loving it so far.
Thank you for the help!
Davey216, I will keep that in mind if it comes back. Stock is kinda icky but I need my mms. Thank you for the reply!