Database Users

Oneplus 5 stuck on setup?

EDIT: Solution was to sit with OP5 technician which flashed my ROM to Oxygen 4.5.1. After this didn't do it, I RMA-ed it and got a new OP5.
EDIT: TL;DR: After updating OP5 to 4.5.5, It doesn't recognizes sim nor wifi, and can't rollback to 4.5.3 that did and stuck on phone setup (needs wifi). ADB devices is empty, I have Google USB Driver from SDK, Windows 10
Hello,
I just got a new OP5 today.
Opened it in the store, came with Oxygen 4.5.3 outta the box.
I putted the sim in, and I connected to the store's wifi, all was good and even had a phone call to my mother to check if the mic and speaker are working well.
Then when I got home, I upgraded the OS to 4.5.5 through the settings, where Android suggested. I'm new to OP and android (moved from iphone 5) and so if there is a right way to do it, and that's not it, I wouldn't have known.
Then, OP5 didn't recognize the sim anymore and couldn't start the wifi (switching it on wouldn't work, it would do nothing), so I tried Factory reset. Unfortunately it didn't reset the OS as well and now I'm stuck outside can't use my sim card or connect to my home wifi to setup the device.
Tried installing OP5 usb drivers (show when connecting the OP5 to PC) and press the power button and lower speaker volume together, then flush the 4.5.3 OS through USB, but it doesn't recognize ZIP folder and when I tried to unzip and send boot image (cmd->"adb sideload boot.img) it started and then failed at 0%.
Please help, the phone right now is unusable.
Tried the Factory reset through settings, but it took so long I thought it was stuck, so I did it through recovery screen.

Sounds like you got a lemon... I'd take it back and see if they'll swap it for another. Less than a week should be replaced immediatelly, at least that's been my experience here in Oz...

ultramag69 said:
Sounds like you got a lemon... I'd take it back and see if they'll swap it for another. Less than a week should be replaced immediatelly, at least that's been my experience here in Oz...
Click to expand...
Click to collapse
Why should it be replaced in less than a week? Also, isn't there a fix for adb problem so I could flash 4.3.5? Maybe a remote takeover?

Mine had 4.5.3 on it when I got it, updated to 4.5.4 then manually downloaded full rom, placed on internal memory and flashed 4.5.5 through the settings.
Had zero problems with WIFI before, during and after the update. No problems since.
Generally updating to a higher firmware version won't allow you to regress back to the lower, not sure with Oneplus as this is my first.
I'd also, if you can boot into Android go to settings nd check my IMEI numbers to see if they have been wiped (this can cause the sim to not be recognised) . If you have no IMEI then that is a BIG problem which will require an RMA unless you had backed up your efs files which from your description I doubt..
If the IMEI is OK I would download the full firmware version from here - https://forum.xda-developers.com/oneplus-5/how-to/oneplus-5-mirrors-official-oxygen-os-t3628190 - then using PC put the FULL ROM onto the internal memory then go to recovery and flash.
I'd also then unlock my bootloader(Just remember though that the phone will wipe all data after unlocking bootloader) and install TWRP - don't forget to 1st enable developer mode in settings and then allow usb debugging and OEM unlock - make a backup of the working stock rom and put it somewhere safe - home PC, in case this happens again. Best idea is to use the all-in-one tool, here - https://forum.xda-developers.com/on...l-skipsoft-android-toolkit-oneplus-5-t3625419 thankyou MSkip.

ultramag69 said:
Mine had 4.5.3 on it when I got it, updated to 4.5.4 then manually downloaded full rom, placed on internal memory and flashed 4.5.5 through the settings.
Had zero problems with WIFI before, during and after the update. No problems since.
Generally updating to a higher firmware version won't allow you to regress back to the lower, not sure with Oneplus as this is my first.
I'd also, if you can boot into Android go to settings nd check my IMEI numbers to see if they have been wiped (this can cause the sim to not be recognised) . If you have no IMEI then that is a BIG problem which will require an RMA unless you had backed up your efs files which from your description I doubt..
If the IMEI is OK I would download the full firmware version from here - https://forum.xda-developers.com/oneplus-5/how-to/oneplus-5-mirrors-official-oxygen-os-t3628190 - then using PC put the FULL ROM onto the internal memory then go to recovery and flash.
I'd also then unlock my bootloader(Just remember though that the phone will wipe all data after unlocking bootloader) and install TWRP - don't forget to 1st enable developer mode in settings and then allow usb debugging and OEM unlock - make a backup of the working stock rom and put it somewhere safe - home PC, in case this happens again. Best idea is to use the all-in-one tool, here - https://forum.xda-developers.com/on...l-skipsoft-android-toolkit-oneplus-5-t3625419 thankyou MSkip.
Click to expand...
Click to collapse
I can't pass the "Connect to Wifi" in the initial setup of the android, as it finds no wifi networks (but of course there are, when I use the sim in my iphone it works properly and there are wifi networks). So I don't know how can I get the IMEI number.
Right now my PC recognizes the OP5 connected via USB, but "adb devices" bring back empty list.
I think that once I get that working, I could unlock the bootloader. But I can't seem to be able to enable dev mode in settings - I can't get there.
I can only get to the recovery screen beyond the initial steps of setting up android.
Right now there is no important data on the phone and I have my laptop which is virgin to ADBs and Drivers (didn't use it to try to resolve it).
What driver and where do I get the right ADB so I could load 4.5.3 from usb to the phone?

When you upgraded, did you wipe cache and dalvik?

Binary Assault said:
When you upgraded, did you wipe cache and dalvik?
Click to expand...
Click to collapse
Wiped after the upgrade whem problems started

Might be wrong but I thought you could skip the wifi select screen on the setup wizard.
If you can get to Android you need to go to settings, scroll down to about phone and tap around 8 times on build number to enable developer settings.
You might be able to, might, pull down the settings menu in the wizard and bypass the wizard.

ultramag69 said:
Might be wrong but I thought you could skip the wifi select screen on the setup wizard.
If you can get to Android you need to go to settings, scroll down to about phone and tap around 8 times on build number to enable developer settings.
You might be able to, might, pull down the settings menu in the wizard and bypass the wizard.
Click to expand...
Click to collapse
It doesn't seem like I can skip it. Can't pull down a menu or anything
I guess only Oneplus can help me now?
Do you have any suggestion on fixing adb so it would recognize the OP5?

No, you need to enable debugging in developer settings for ADB to recognise.
Time to RMA...

ultramag69 said:
No, you need to enable debugging in developer settings for ADB to recognise.
Time to RMA...
Click to expand...
Click to collapse
Welp it is a pickle.
Going to go live chat with OP "level 2" representative.
See if they wipe the phone out and restore an older ROM.
If that't not going to work, RMA it is :/
Shame. A new phone. Took only one picture with my dad when we opened it back at the store. nothing else.

Unfortunately bad things can happen... You just got to be the one who got the dud this time round.....
Here's hoping it's the last time....

you can force update to a fresh installation of 4.5.5 by putting the 4.5.5 full zip into your phone in a folder called "update". Reboot to recovery im assuming you have stock recovery and follow the steps until you find the option that says something along the lines of "Update manually". It will detect if you have an update folder stored on your phone and it will begin reinstalling OOS 4.5.5. It sounds like a software problem but could be a hardware problem. Rule out the first option before RMA the latter.

OcazPrime said:
you can force update to a fresh installation of 4.5.5 by putting the 4.5.5 full zip into your phone in a folder called "update". Reboot to recovery im assuming you have stock recovery and follow the steps until you find the option that says something along the lines of "Update manually". It will detect if you have an update folder stored on your phone and it will begin reinstalling OOS 4.5.5. It sounds like a software problem but could be a hardware problem. Rule out the first option before RMA the latter.
Click to expand...
Click to collapse
When I connect the OP5 to the PC there are no folders under it (Computer -> OP A500 -> no folders), but I'll try and give it a shot. see what happens. Will update this reply.

Update:
After Oneplus flashed Oxygen 4.5.1 on the phone and some other magic I was able to skip wifi step on setup, yet still when I try to activate it it won't budge. the slider won't move and it looks as the page is being refreshed. Also, when I try to get into sim section in settings it would just freeze and alert the program stopped and suggest to close or wait.
Oneplus says it is hardware issue, and the fact it happened when I upgraded to 4.5.5 from settings menus is coincidence. They say I need RMA it.
If anyone knows how to fix it then I'm more than welcome to hear it.
EDIT: it also won't shut off unless I long press the power button.

XT1644 No longer connects to any PC

I have been going nuts as of late trying to figure what happened with my Moto G4+. It was working fine, could connect to my pc no problem, then all of a sudden out of the blue, nothing. It only connects as a charger. I've checked it with different USB cables, different ports, even 3 different computers. Still will only connect as a charger. I've even tried it in recovery mode, still not recognized by any computer. I have not restored the phone as of yet due to a ton of pictures and whatsapp chats that I need to save. I have installed Xender to start to move some stuff off the phone, but I'm not too sure that a factory restore would help this. I have read that it could be a USB issue with the phone, either the port or the chip it uses itself. While I know I can replace the port, the chip is beyond what I have equipment for. I have turned on developer mode, and its set the USB mode to MTP by default, I've tried changing it to PTP as well, but the phone will only charge and is never recognized by the pc. All software and drivers have been updated, uninstalled thoroughly, reinstalled multiple times to no avail.
Is there any chance that this IS some form of software thing? Or am i just going to have to use the Zender app to move things between my phone and pc from now on. Until I can possibly send it off to Lenovo since it IS under warranty.
Any help is appreciated.

Just got off the phone with Lenovo/Motorola, and they are giving me the option that I wasn't wanting to hear, do a complete factory reset on the phone after removing the account information from the phone. Gee, that's what I was trying to avoid. Looks like I'll have to figure a way to completely back up the phone via wireless and hope I can save all my data needed to restore it later.
Will be trying the factory reset, but I'm not feeling very good about this at the moment. Will update later when I can get this done. But in the meantime, please suggestions.
Thank you again.

Provide some more info about what ROM you're running, etc... The more info you can provide about your situation, the more likely you're gonna be helped.
What ROM:
Stock? If so, what version and security patch?
Custom ROM? If so, which one and build date..?
I also have the xt1644 and don't have any issues whatsoever connecting to my Laptop, granted I run Linux on my personal PC. I also have zero trouble connecting to the PC's at my work which all run Windoze.
You mentioned you've tried connecting to your PC thru Recovery, so I would have to assume you have TWRP installed, no? If so, which version and by whom?

I'm running full stock room, no mods, build NJPS25.93-14-4, security patch of March 1, 2017. As for the recovery mode, that was the stock recover/bootloader. To where it should be raw adp mode. Even in that mode it is never seen by the computers I've tried. I can't install the newest security update because it won't mount internal nor external memory. I'm at work at the moment and if you need any more information, please let me know.
Thank you

rainfellow said:
I'm running full stock room, no mods, build NJPS25.93-14-4, security patch of March 1, 2017. As for the recovery mode, that was the stock recover/bootloader. To where it should be raw adp mode. Even in that mode it is never seen by the computers I've tried. I can't install the newest security update because it won't mount internal nor external memory. I'm at work at the moment and if you need any more information, please let me know.
Thank you
Click to expand...
Click to collapse
Did the factory reset work? As I'm suffering from a similar problem

Have not done the reset yet, still finding the best way to back up everything, plus finding the time. Will be doing it sometime this weekend though

I just did the compete factory reset, and as i feared, it made no difference. So all my data is gone (saved what I could) and will have to figure a way to get a backup phone working while I have to send off the phone for repair. At least it's under warranty.

I have the same problem. I didn't do the factory reset (yet), but you confirmed my fear, the factory reset won't fix it. Too bad my phone isn't under warranty anymore.
Did you send it for repair?
What was the problem after all?
My XT1640 seems to be falling apart. Bluetooth stoped working out of the blue. Can't read SD card anymore and now USB connection isn't working.

My apologies for not doing a follow up post. I was able to send it back to Lenovo and the replaced the phone so it's back up and running fine. If it's out of warranty, then I'm not sure what avenue you can take aside from maybe finding one that's got severe screen damage but a good non blacklisted board and change it out. Aside from that, I can't tell you what they found wrong with it. I would assume the usb chip may have gone out, but without knowing the fate of my original phone, I can't say.

x720 dead wifi hardware, any rom+ ethernet over USB solutions?

so my x720 has bad wifi. bought this from amazon: CableCreation USB-C(Type C 3.1) to RJ45 Gigabit Ethernet LAN Network Adapter, but it doens't work AICP which I currently flashed.
does anyone know of a combination of a ROM + ethernet USB-C adapter?
thx in advance.
btw, aicp on x720 seems very stable and smooth. thx!

If you will use RJ45 cable then why not just connect it via BT or USB-C tether to get internet connection?

The adapter you mentioned seems to be for a Macbook
Return the adapter you bought and get this one instead.
https://www.amazon.com/Smays-Ethernet-compatible-Raspbian-Raspberry/dp/B00L32UUJK
What is the issue that you are experiencing?
Which phone do you have?
What OS?
I agree with Joms_US you could just connect through BT. But why bother using a bandaid, when you could make work as intended instead.
As long as there is no hardware issue, your connection issue is caused by either your configuration or software. It could also be your router. But unlikely if everything else works okay. Its seems that you are just very likely using the wrong firmware.

thank both of you for the tips and help. what i have is x720+ aicp 13.1 from xdev. the wifi module seem to be dead (as I tried stocked rom as well). The usb tethering is graying out. the BT tethering, i am not sure howto make it to work though. Looks very much my hardware is toasted.
anyway, I will try the link above, and very likely will get the new oneplus 6.
have a nice weekend..

xhunterc said:
thank both of you for the tips and help. what i have is x720+ aicp 13.1 from xdev. the wifi module seem to be dead (as I tried stocked rom as well). The usb tethering is graying out. the BT tethering, i am not sure howto make it to work though. Looks very much my hardware is toasted.
anyway, I will try the link above, and very likely will get the new oneplus 6.
have a nice weekend..
Click to expand...
Click to collapse
Don't give up yet, this is very likely something that can be fixed. As I mentioned previously you very likely have the wrong firmware. Go to the bottom of my post here: https://forum.xda-developers.com/le-pro3/development/le-eco-pro-3-x727-twrp-backup-clean-t3727920
Download the firmware for your device : if its an X727 - download the X727 firmware and then boot to TWRP Recovery
Once in TWRP -
Click select storage and choose the local drive
Click Install button : From here, you'll be shown your device's internal storage folder tree: Go to SDcard > downloads > select the firmware you just downloaded
Swipe the slider at the bottom to flash the firmware
Go to wipe> Advanced wipe > Check Cache ( Cache only) Swipe
Reboot to Recovery- (Check any boxes to install TWRP manager IF you see them) > Reboot to system > issue should now be resolved
Another hint
Click the reply button for whoever you are talking to in these forums otherwise that person will never know that you responded unless they just happen to open the link again.
If this does not resolve the issue, there are other things to try.

[HELP] cant transfer files via usb

hello, first of all sorry for posting here but there is no where else to post, I have lg g6+ and it is updated to android 8.0 security patch level (1 July 2018), updated from the normal check for updates settings in the phone, and since then I had several issues, some of which I had an error moisture detected in the port, but with time it is gone, others like the type c must be connected on a certain side and if I did inverse it I always get that the phone charges and discharges several times per second and that one is still there, but the major one is that since the update I cant transfer files through usb cable (genuine from the box), tried changing the setting from developer settings to and from mtp but yet in vain, tried changing the cable and the laptop but yet the same issue, if I have to transfer files it has to be wireless through air drive or Bluetooth which is not satisfying if transferring large files, please help if you know how to solve any of those issues especially the last one :crying:
N.B. the software is official firmware, there is no custom rom I can find, the phone cant be unlocked I guess :crying:

have you checked device manager when the phone is connected?
Any exclamation marks in there?
Mine was not connecting properly via usb the other day, so i downloaded the official usb driver here:
https://www.lg.com/uk/support/support-mobile/lg-H870
Matt

matthew33 said:
have you checked device manager when the phone is connected?
Any exclamation marks in there?
Mine was not connecting properly via usb the other day, so i downloaded the official usb driver here:
https://www.lg.com/uk/support/support-mobile/lg-H870
Matt
Click to expand...
Click to collapse
when I browsed for my device after changing the country then tried downloading the drivers I get an error page not found

ahmed bahaa said:
when I browsed for my device after changing the country then tried downloading the drivers I get an error page not found
Click to expand...
Click to collapse
Here you go:
https://www12.zippyshare.com/v/UNRwKVxm/file.html
Matt

matthew33 said:
Here you go:
https://www12.zippyshare.com/v/UNRwKVxm/file.html
Matt
Click to expand...
Click to collapse
thank you, but yet in vain, didn't help at all

btw I can find an update for the device on the official lg site for h870dsu but it is for HKG region, but nothing for KSA region (from where I bought my device) is it okay to flash the HKG kdz file using LG mobile support tool or there will be difference and issues due to change in the region?
also regarding the support tool for some reason it aint working for me, is it for you as well?

Fossil Gen 6 flashing Wear OS 2 instead of Wear OS 3

Hey! This is my first time here, sorry if I'm doing smth wrong, I just really need help. My fossil gen 6 is kinda useless at this point after updating to Wear OS 3 and I would like to flash it back to Wear OS 2, since I don't get any notifications & I can't even sync my notes at this point without connecting to wifi (not even through mobile data, which is pretty annoying -> my phone & watch doesn't connect to each other through bluetooth)
thanks, for any guides in advance!
night

You will have to perform a factory reset and repair the watch and phone again. Only option at the moment.

edwin270 said:
You will have to perform a factory reset and repair the watch and phone again. Only option at the moment.
Click to expand...
Click to collapse
Did that 3 times already, nothing changed. Thanks for your answer though!

Did you get anywhere with this? I also want to go back to wear os 2. I hate the fossil app

I'd like to know too. I just came back to Android with the S23 Ultra and wanted to pair my Razer x Fossil watch to it. But I decided to update since I was doing a factory reset/disconnect anyways. Big big BIG mistake.
There has to be a way to flash wear OS 2.3 back to the watch and re partition it as stock. I'm able to see my watch as a USB perhp on my machine without BT or wifi connection.
Anyone have the old firmware for these watches? Short of buying another Razer watch for $600

I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip

Malvik said:
I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip
Click to expand...
Click to collapse
Hey ! Thanks for the file. I'll take the risk to brick my watch.
Do you know how I can flash the archive ?

MiamKebab said:
Hey ! Thanks for the file. I'll take the risk to brick my watch.
Do you know how I can flash the archive ?
Click to expand...
Click to collapse
I'm also looking to be able to flash my watch between WearOS 2 and 3. Have you figured anything out by chance? All the things I normally do aren't working, with and without TWRP.
Malvik said:
I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip
Click to expand...
Click to collapse
Or would you be able to provide some guidance on how to proceed?

Arkbird1000 said:
I'm also looking to be able to flash my watch between WearOS 2 and 3. Have you figured anything out by chance? All the things I normally do aren't working, with and without TWRP.
Click to expand...
Click to collapse
From what I found, the original cable with 4 spins (2 on each side) should be used to connect your watch to a PC and use the USB debugging.
So I bought one but nothing happened. I'm just able to use Bluetooth or WiFi debugging and these can't be used to unlock the bootloader as WiFi and Bluetooth are disabled on bootloader mode. So fastboot can't detect the watch.
So I'm stuck and that sucks, my duck.
Another way is to remove the watch's back and tweak the USB connectors but I'll not do that...

MiamKebab said:
From what I found, the original cable with 4 spins (2 on each side) should be used to connect your watch to a PC and use the USB debugging.
So I bought one but nothing happened. I'm just able to use Bluetooth or WiFi debugging and these can't be used to unlock the bootloader as WiFi and Bluetooth are disabled on bootloader mode. So fastboot can't detect the watch.
So I'm stuck and that sucks, my duck.
Another way is to remove the watch's back and tweak the USB connectors but I'll not do that...
Click to expand...
Click to collapse
I see. I have been able to make it farther, but I also was running into problems getting the USB connection to work. Most of what I did was under Linux instead of Windows but I found that after enabling USB debugging I often had to remove the watch from the cradle, put it back on, then run 'adb devices' from the connected computer to get the daemon going. That usually got the adb popup on the watch to show, then I can select the 'always allow' option.
All that said, at the moment I'm not currently able to boot my watch unless I have the bootloader unlocked. I have restored the stock recovery after using TWRP and unsuccessfully flashing anything via that adb shell or from the bootloader with fastboot. Even worse, some things are not working properly, such as automatic brightness and some of the wireless capabilities. I might need to see if I can work something out with Fossil if I'm unable to resolve these issues.

You guys seems way ahead on me in the downgrade process...
I made Wear OS 3 update but the Fossil app used to pair the watch won't work with Oneplus 8 Pro (Android 13), gotta go back but i have no idea how...
Yet i flashed a lot of custom roms and stuff in the past, but now.. kinda lost
Im looking forward to see news here
Good luck guys, i'll keep updated if i somehow manage to flash the OTA posted ahead
Edit : well i was on Apkmirror to try an older apk of the app, and found out their app targets android 12 but not android 13..........

Arkbird1000 said:
I see. I have been able to make it farther, but I also was running into problems getting the USB connection to work. Most of what I did was under Linux instead of Windows but I found that after enabling USB debugging I often had to remove the watch from the cradle, put it back on, then run 'adb devices' from the connected computer to get the daemon going. That usually got the adb popup on the watch to show, then I can select the 'always allow' option.
All that said, at the moment I'm not currently able to boot my watch unless I have the bootloader unlocked. I have restored the stock recovery after using TWRP and unsuccessfully flashing anything via that adb shell or from the bootloader with fastboot. Even worse, some things are not working properly, such as automatic brightness and some of the wireless capabilities. I might need to see if I can work something out with Fossil if I'm unable to resolve these issues.
Click to expand...
Click to collapse
I do have the TWRP but need to find it, took some tweaks from Ticwatch 3 pro. I didnt pushed it on the repo tho. I didnt what made me do it, but I wiped my system partitions and had to rebuilt from the OTA only. But after getting the watch working again, I had few functionalities broke, including the OTA updates. If you can social enginner your way thru fossil to get files such as stock rom and other files for qualcomm software like rawprogrammer and firehose files it can be great help.