Sprint Signal Gone after Update - Essential Phone Questions & Answers

After the recent update, my signal has gone straight to hell on Sprint. Other places I used to be fine can't even connect to 3G. Ideas?

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Bad Reception: T-Mobile or HD2?

I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
I had a G1 before the HD2 and I usually get the same or one bar less than what I used to get with my G1 in the same places.
Try these
dc41 said:
I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
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Click to collapse
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
pakistaniprince said:
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
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Click to collapse
Home office in an average neighborhood. I tried to find an app that measures the GSM signal strength. I found a demo of MobileGX P3Kit and it did just what I wanted except it doesn't log the signal strength. But, I guess the company went out of business. It only worked once, and the website link is dead.
Does the data connection use a different frequency than the phone signal connection? That's about the only thing I can think of that would cause the problems you have at home. Weird stuff.
I am in a marginal coverage area and the HD2 radio is horrible. I'll go from 3 bars to no bars back to 2 bars then to none in under a minute without moving my phone.
On my Blackberry I would get usable coverage everywere in my house, none in the basement, with the HD2 its pure luck if I can use it on the front porch.
When I'm standing below a T-Mo tower I will often drop a bar of signal... and thats standing under a tower, several other people with HD2's that I have spoken with have the same experience.
Seems like it varies from phone to phone, and from location to location.
I had a Cliq and despite it being a POS, it had excellent coverage, then I got a Nexus One and its coverage would drop regularly at home. It would drop so often that I didnt really use pandora or surf the internet unless I was on WiFi.
Now I have the HD2 and its been somewhere in the middle. Lots of people say changing the radio will fix your issue. I would definitely start there. Just because a radio version works for some doesnt mean it will definitely be the best option for your location.
dc41 said:
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
Click to expand...
Click to collapse
Strange, I just left Boulder and I had full 3g signal strength.

3G signal problems with certain CIDs

Hi, I have a problem that I suspect is an isolated situation, nevertheless, it has been bugging me for over a month now. Hopefully the community will have some insight.
I will try to report the problem in it's entirety:
I do have a shortcut on my desktop to Phone Info (*#*#4636#*#*). From here, the thing I note of interest is the CID, which I guess is the tower ID that my phone is currently connected to. Also of note here are the ASUs, which I'm not quite sure what they are, but they seem to correlate with the number of bars being reported (ie more asu = more bars).
I also use Hello IM (AIM app from the market) heavily, and I have "Show notification icon" enabled, so it works fairly well as a visual indicator of connectivity, or lack thereof.
Ever since I upgraded from Super D to an Eclair rom, I've had problems with 3G handoffs on Tmo. Basically, whenever my phone switches from Edge to 3G, or one 3G tower to another 3G tower (different CID in Phone Info), the connection times out. I see the infamous "up arrow but no down arrow" activity on the 3G icon in the notification bar. This happened just about everywhere I went.
About a month ago, I decided to upgrade the phone radio, from 2.22.19.26I to 2.22.23.02. For one reason or another, this completely solved my problem. I had no problems with handoffs, 3G just started working again.
A couple weeks ago, I downloaded CM6 and tried out Froyo. The first thing I notice is the weak signal on my radio. Before flashing the rom, I did a nandroid backup, and I know I had 3 bars of 3G signal where I set the phone down. After the flash, my phone had no 3G signal, and for some reason refuses to switch to edge; so my signal indicator is sitting there with an X over it. After some time, it finally does pick up a 3G signal--this is where it begins to get weird...
My 3G works right now, for the most part. There seems to be 2 very specific locations where it does not work. As mentioned earlier, I am able to check CID's through the Phone Info menu. I notice 2 CIDs where my 3G connection times out. By time out, I mean an apparent loss of data (ping doesn't work in Phone Info). This happens every time I am connected to these 2 towers. As soon as the phone switches off to another tower, data works fine again. The strange part is, even though I am not getting data, the asu and signal bars continue to move up and down as if I have a normal signal. The phone also makes no effort to switch back to Edge, even though 3G data is completely stalled (Hello IM shows as disconnected, ping fails).
This started happening since the CM6 update, and have persisted since then. Even after I did a nandroid restore back to my previous rom (Super E 1.02), the radio problem remains. Before CM6 and after I updated my radio, I had no problem connecting to these same towers.
In a nutshell:
3G does not work when I am connected to 2 specific towers since CM6 update
Phone makes no effort to switch to other 3G towers or Edge when connected to these 2 towers
When connected to these towers, signal strength continues to go up and down as normal; usually hovers at a consistent 2 to 3 bars with the stock signal indicator (4 bars max).
Currently I have tried flashing all the Eclair roms available, as well as my old Super D rom (still using 2.22.23.02 radio). Problem remains.
Does anyone have any idea what's going on?

[Q] Problem with 4G to 3G switch on Kit Kat

I recently upgraded to Baja ROM from rooted JB stock and ever since have had problems switching to 3G from 4G. If I turn my phone on in a 3G area, 3G data works. However, if I travel to a 4G area and the phone connects to 4G, when I return to a 3G area, 3G data no longer works. The notification bar has a grey out 3G (wifi is off). Voice still works. I cannot get data again unless I either go back to a 4G area or reboot my phone. Turning on and off airplane mode doesn't help. Does anyone else have this problem? I have tried various modems, including NC4, NC2 and MJE. They don't seem to make any difference. Anybody have any suggestions? Thanks for you help in advance.
P.S. I live in Appalachian mountains where I am constantly roaming on Appalachian Wireless. They did partner up with Verizon to get 4G LTE so I suspect when I am on 4G, I am on Verizon network. I don't know if roaming makes any difference.

[Q] Signal Issues after upgrading to 5.01

Before I try a factory reset I wanted to see if anyone else had this problem. Have a unlocked rooted AT&T Galaxy S4 SGH-I337 running 5.01 on straigh talk. Before the update I had great signal strength and data speed even though I'm located in a rural are in eastern oregon but after the update my signal went to crap. Where I use to have full bars I now consistantly get two or it will lose signal and regain it continually through out the day. It seems to only happen when I have my data on, it will just drop and show the circle with the diagnol line throught it. Is anybody else experiancing this? Also I'm still using the same apn settings (which worked great)as I was on KitKat. It's almost like 5.01 messed up the radio.

Mate 8 Internet Issue with T-Mobile

I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!
Probably wrong settings. Check your apn. And also make sure your phone isn't set up to just LTE only in the phones hidden menu
Update the software also and then check access point settings and set manually.
I check the updater, but there is no new update at all.
About the APN, I have copied exactly the same setting as my wife's S6, but still this issue.
Basically, whenever I am getting 4G above the bar, I can go online, no problem at all. But whenever it comes 3G or H+, my internet completely dropped!
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
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I was actually trying to help out on this issue, on another forum as well. One thing we discovered is that the settings for LTE Cat 6 CA are not on the L29 model.
Dumb question but you aren't using a metal case are you? Any aluminum case will degrade wifi and LTE to the point where it might switch over to HSPA+ due to poor LTE reception.
ilovejdmtoy said:
I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!
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I have the same exact problem! Im on metro which is tmobile. Have you found a solution?
ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
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I have the L29 model. On T-Mobile, I was getting 3 mbps down and 1.6 mbps up. So I tweaked it around and enabled Data Roaming. Now I am getting 15 down and 9 up. Much more reasonable.
Recently had a similar issue. I copied over the apn from a tmobile device and that was the issue.
Try the 2 apn setup that should be default when you reset apn.
https://goo.gl/photos/a1v3v7K9sKbqBE1C8
I have T-Mobile and it works fast but do yours say "4G" instead of LTE too?
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app
Any updates on this issue? I'm still getting extremely slow mobile data speeds.

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