Database Users

Noise Cancellation

I'm leaning on upgrading to the Nexus S from the Nexus One, but have a few questions concerning noise cancellation. In the tech specs, the Nexus S states it has software noise cancellation. So is it safe to assume it uses software to remove background noise as opposed to the Nexus One which used a secondary mic? How is the software based noise cancellation on the Nexus S performing for people? Would love feedback. I work at a manufacturing plant, and being able to hold conversations in and around noisy equipment is a must. Last question is, does the built in VoIP stack on the Nexus S make use of the noise cancellation?
I would really appreciate the feedback.

I don't know, but in another thread someone posted that their new nexus s performed very bad in a noisy environment, unusable actually. So its worth investigating and owners posting their results for now.

I am pretty sure that "software noise cancellation" is bull****. they just didnt want to disappoint existing Nexus One owners. Maybe Gingerbread in general tries to improve sound quality, but it has nothing to do with Nexus S

I haven't been in a "plant" environment, but have been in a noisy office, and it has performed as well as the N1. I also frequently use the google chat voip calling feature that was added to gmail recently. It mentions "software based" noise canceling. If it's the NS uses the same, then it will be awesome.
How does your N1 perform in your plant environment? I'm guessing it also will have problems.

rhca50 said:
How does your N1 perform in your plant environment? I'm guessing it also will have problems.
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The Nexus One performs great when it comes to noise cancellation. Never had anyone complain. I have tested the noise cancellation by leaving myself a voicemail on my work phone standing next to a centrifuge, and was shocked at the results. Not a hint of background noise. My voice was pronounced and clear, albeit a tad "digitized", which I'm sure is a side-effect of the noise cancellation. Only gripe I have is the low earpiece volume. Even on "full" blast, it's still too low in noisy environments.

I am having complaints from people I talk to using my nexus s. They say that it sounds like they are on speaker phone and that the call is nice and quiet until I start talking; which they say has a lot of static and background noise. Any other people getting complaints from people you talk to using your nexus s?
p.s. I work in a loud environment and never had issues using my N1.

I have commented on this in other threads. I've used a N1 since its launch. I returned my NS after having used it for 3 weeks as my primary phone. The main reason that I returned it is the lack of noise canceling, the ear speaker sounds tinny and on a busy street the traffic noise is picked up by the mic and broadcast in my ear. My N1's in call sound quality is far superior to the NS. The noise canceling really does a good job.

given that the Nexus S uses software noise cancellation instead of a secondary mic, is this something that may be able to be fixed with a new ROM or custom kernel?

generalagony said:
given that the Nexus S uses software noise cancellation instead of a secondary mic, is this something that may be able to be fixed with a new ROM or custom kernel?
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I doubt it, for noise canceling to work in an intelligent way, I would think there needs to be more than one mic. All of the noise canceling headsets I've seen have two mics, including my Jawbone bluetooth which has a button that rests on my cheek.

if you work in noisy environment don't buy this phone. I returned it only because of this problem. Every other problem that people complain here on this forum I didn't have and are nothing when it comes to phone calls. The primary function of the phone is the worst ever. Nobody hear me when I made phone calls from my car (driving, not using blue tooth - yes still legal in some countries) and I had to put the phone always on the speaker phone to be able to hear the other callers. Finally give up and returned the phone. Same isuue with my old Samsung i8910, but i was able to tweak the speaker settings in phone service software.
otherwise great phone.

I have found the that the NS works better than my N1 in general as a phone. The call quality is much better and the ear piece is MUCH better than the N1. N1 was hard to hear in anything above an avg room noise. NS I have to turn it down most of the time and much richer sound than the tin sound of the N1. Been in a few coffee shops that are loud and did calls in them. People on the other end said they could hear the background noise but it was very low and I was very loud and clear. Just my 2 cents.

I am going to try an exchange. I bought one of the first units sold at my local best buy on release morning so maybe I got a bad one. Friend of mine who bought just before me exchanged his and said his new one has much better call quality.

I am going to try to put this to the test. Although currently I am unhappy with the results I am getting recording wise.
The situation is that I own a Galaxy S GT-I9000 and often had complaints about sounding muffled. Now a Nexus S and the complaints are gone.
However. It is very difficult to understand an issue OTHER people are hearing, so I am doing some recording tests in different situations and I will be posting the results to http://technocrate.net in the next day or so.

I'm in the same boat with ya. I thought I was the only one. yeah perfect on the N1 now my wife says I sound garbled on the end. I changed the radio thought that would help but didn't. Just upgraded my from the N1 to the NS other wise the phone is great. I guess there's not a fix for this. I'll be returning mine then. even with the newest radio KI1, same way
Edit: Returning my second one, I'm done with this phone. I'm sad to see it go really like it beside the mic problem. Did samsung happen to fix this later on in a rev. batch?

Phone Fixed Post above
Well called samsung and they me told to send in my second phone in. I explained the issue about the mic to the tech which said they never heard about that issue. Ok well havent got a chance to make it home yet to test it but they replace more than just the mic:
Original Problem:
TECHNICAL INQUIRY - AUDIO/SPEAKER/SOUND/VIBRATION - SPEAKERPHONE NOT WORKING
Problem found:
RINGERTONE INAUDIBLE/NO ADJUST - CAMERA FAILURE - LOCK UP DURING OPERATION (SW)
Solution:
REPLACED COMPONENT - REPLACED COMPONENT - REPLACED PBA
Til i check it when I get home, just to let you guys know. The problem at the top, there system didn't have an option for the microphone. They replaced a lot of stuff but the mic only problem was the problem? I was liked its not the speaker just the mic to the tech. She said it was in the notes about the problem. I've been very happy with samsung trying to fix this issue. so far til i get home.

How's the Four Microphone Noise Cancellation?

For people who have the 2nd Gen. Moto X, I'm wondering how the four microphone noise cancellation performs, especially for placing calls in noisy settings (as opposed to for the voice commands). Does your caller hear the background noise? (Noise cancellation in calls is something that is entirely for the benefit of your caller, not yourself--to block out background noise where you are, so they can hear you better.)
The four microphone noise cancellation in the 2nd Gen. Moto X is totally unprecedented in a phone. Only maybe one or two other phones even have three microphone noise cancellation (the OnePlus One is the only one I know of for sure). All other phones only use two microphones for noise cancellation.
This is a feature that is not often covered in phone reviews. But there can be real differences in quality. A company called Audience in the past has made the best noise cancellation chip. It appeared early in the Nexus One, which had amazing noise cancellation--I'd be in a loud bar and people in calls told me they thought I was at home. Subsequently the iPhone 4 copied this feature from the Nexus One, also using the Audience chip, and get a lot of positive comments.
But since then most phone manufacturers have gone backwards, opting instead for Qualcomm's very much inferior Fluence noise cancellation (I assume it's cheaper because it comes with the Snapdragon chipset that's already being used anyway, in a lot of phones). Manufacturers seemed to take a good enough attitude. No subsequent Nexus phone has had as good noise cancellation as the Nexus One (the Nexus S bizarrely had no noise cancellation). Even Apple dropped the Audience chip in the iPhone 5 and 6 for an in-house solution that is significantly inferior (lots of people have noticed).
Motorola is using their own solution for the 2nd Gen. Moto X. In the 1st Gen. Moto X the noise cancellation (two microphone) was not very good. But I'm curious now that they've tried to do something innovative with four microphones, how good it is.
Thanks for any feedback on this.

cb474 said:
For people who have the 2nd Gen. Moto X, I'm wondering how the four microphone noise cancellation performs, especially for placing calls in noisy settings (as opposed to for the voice commands). Does your caller hear the background noise? (Noise cancellation in calls is something that is entirely for the benefit of your caller, not yourself--to block out background noise where you are, so they can hear you better.)
The four microphone noise cancellation in the 2nd Gen. Moto X is totally unprecedented in a phone. Only maybe one or two other phones even have three microphone noise cancellation (the OnePlus One is the only one I know of for sure). All other phones only use two microphones for noise cancellation.
This is a feature that is not often covered in phone reviews. But there can be real differences in quality. A company called Audience in the past has made the best noise cancellation chip. It appeared early in the Nexus One, which had amazing noise cancellation--I'd be in a loud bar and people in calls told me they thought I was at home. Subsequently the iPhone 4 copied this feature from the Nexus One, also using the Audience chip, and get a lot of positive comments.
But since then most phone manufacturers have gone backwards, opting instead for Qualcomm's very much inferior Fluence noise cancellation (I assume it's cheaper because it comes with the Snapdragon chipset that's already being used anyway, in a lot of phones). Manufacturers seemed to take a good enough attitude. No subsequent Nexus phone has had as good noise cancellation as the Nexus One (the Nexus S bizarrely had no noise cancellation). Even Apple dropped the Audience chip in the iPhone 5 and 6 for an in-house solution that is significantly inferior (lots of people have noticed).
Motorola is using their own solution for the 2nd Gen. Moto X. In the 1st Gen. Moto X the noise cancellation (two microphone) was not very good. But I'm curious now that they've tried to do something innovative with four microphones, how good it is.
Thanks for any feedback on this.
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I haven't tested it out, but I know the phone is being implemented with their Crystal Talk technology as well. According to TechnoBuffalo I believe, the call quality was clear for both ends for the reviewer. If I get a chance and remember, I will test it out

0.0 said:
I haven't tested it out, but I know the phone is being implemented with their Crystal Talk technology as well. According to TechnoBuffalo I believe, the call quality was clear for both ends for the reviewer. If I get a chance and remember, I will test it out
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Thanks, I'll be interested to hear about your test.
Yes, I think the 1st Gen. Moto X was Crystal Talk also. As I said, it was pretty subpar for phones these days. I tested it myself and think it was even worse than phones with Qualcomm's Fluence. And AnandTech also did a more objective test and showed that it wasn't very good. I've never experienced anything that's close to as good as phones with the Audience chip (which have become fewer and fewer). So that's why I'm curious about the four microphone noise cancellation, since Motorola claims to have really focused on this with the 2nd Gen. Moto X.
Often, I find, when reviews comment on the clarity of calls, they haven't really tested the noise cancellation. A phone without any noise cancellation at all can sound great in non-noisy settings. Noise cancellation has nothing to do with the loudness or audio fidelity with which the phone reproduces your voice for your caller. It only does one thing, which is cancel out noise in noisy settings.
AnandTech used to do a nice test in their reviews, where they called another phone to record the call and then spoke into the test phone in front of speakers playing a babble track. They would keep turning up the volume until it was so loud the person doing the test could not hear himself speak. Then they'd post the recording in their review. You could really hear how much better phones with the Audience chip are. Unfortunately, they haven't been doing that in recent reviews (including the 2nd Gen. Moto X), though I've been told at some point they want to do it again.

Hmm, maybe it was Pocket Now where you saw the comments. I couldn't find anything at TechnoBuffalo. But Pocket Now comments on the noise cancellation:
Motorola’s CrystalTalk noise reduction benefits greatly from the addition of the aforementioned fourth microphone, resulting in much more effective noise cancellation than on last year’s Moto X. On the new phone, callers said they couldn’t hear any background noise even with our head squarely in front of a loud air conditioner output – noise plainly audible when using 2013′s model. In fact, nothing short of a motorcycle idling nearby managed to break through CrystalTalk’s protective acoustic buffer, which is impressive. http://pocketnow.com/2014/09/18/moto-x-2014-review
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Anyway, saying it's better than the 1st. Gen Moto X isn't saying much since it was so subpar for noise cancellation. And testing it in front of a air conditioner is also not a good real world test, since cancelling continuous droning noises is about the easiest thing to cancel. The motorcycle is a better test (though they don't explain how loud of a motocycle it was) and, of course, that's where the noise cancellation started to fail. So I find it hard from those comments to tell where the 2nd Gen. Moto X falls in comparison to a phone with the Audience chip or even with Qualcomm's Fluence (since even Fluence is better than the 1st Gen. Moto X).
In fact, looking around at some of Pocket Now's other phone reviews, I can see that their methods for testing call quality and noise cancellation are extremely subjective and inconsistent (making it impossible to compare from one phone to the next). They say some phones have great noise cancellation, which I know are not that good. So I take their comments about the Moto X with an extreme grain of salt. It could be great, but I don't think their review demonstrates this.

I've tested it a little when talking to people while driving. I turned up the radio in my car pretty loud while playing music and they said they couldn't hear anything but my voice. After talking for a little bit they said that once in awhile when I wasn't talking they would hear something faint, but only for a moment.
When walking outside when there is a lot of wind, it works well too.

cb474 said:
Motorola is using their own solution for the 2nd Gen. Moto X. In the 1st Gen. Moto X the noise cancellation (two microphone) was not very good. But I'm curious now that they've tried to do something innovative with four microphones, how good it is.
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Sorry you're incorrect about the 1st Gen Moto X. It actually has 3 microphones. 2 for noise cancelling and one for talking I'm guessing.
My 1st gen Moto X is amazing when it comes to noise cancellation. So good in fact that I returned my Nexus 5 for this phone as the N5 just didn't work properly at all for cancelling noise and it actually cancelled out my voice so nobody could hear me!!! Had to get around 11 replacements from Google and they finally fully refunded me as they couldn't fix the problem. This is the reason why I'll never buy a phone made by LG!!

pseudopsyche said:
I've tested it a little when talking to people while driving. I turned up the radio in my car pretty loud while playing music and they said they couldn't hear anything but my voice. After talking for a little bit they said that once in awhile when I wasn't talking they would hear something faint, but only for a moment.
When walking outside when there is a lot of wind, it works well too.
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Thanks for the observations. Sounds promising.

Wutang200 said:
Sorry you're incorrect about the 1st Gen Moto X. It actually has 3 microphones. 2 for noise cancelling and one for talking I'm guessing.
My 1st gen Moto X is amazing when it comes to noise cancellation. So good in fact that I returned my Nexus 5 for this phone as the N5 just didn't work properly at all for cancelling noise and it actually cancelled out my voice so nobody could hear me!!! Had to get around 11 replacements from Google and they finally fully refunded me as they couldn't fix the problem. This is the reason why I'll never buy a phone made by LG!!
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I guess you're right about the three microphones. I didn't realize that. So it's one of the few to have even three microphones, let alone four like the 2nd Gen. Moto X.
In any case, I'm glad you're having a good experience with the noise cancellation on the 1st Gen. Moto X, but as I say above when I tested it for in call noise cancellation, it really was worse than my Nexus 4 and pretty much all other phones I compared it too (except the Nokia Lumia phones which are also bad). It was nowhere neare as good as the Samsung (and other) phones with the Audience chip and not even as good as phones with Qualcomm's Fluence (like my Nexus 4). I'm not saying it didn't do anything, I'm just saying it didn't measure up to other available noise cancellation technologies.
As I also said above, AnandTech does a more objective comparison of noise cancellation (they are really the only site that does this or that is even aware of the different noise cancellation chips and technologies--though sadly they stopped recently and didn't do this test on the 2nd Gen. Moto X). In their test, they call another phone and record the call, while playing a babble track in the background and turning it up progressively until they cannot even hear themselves speaking. Then they post the results. They also found that the noise cancellation on the 1st Gen. Moto X really did not measure up. In fact, as soon as they turn on the babble track you can immediately hear it, before it even gets loud. That's the worst I've seen a phone do in one of their reviews. Maybe it's attenuating the background noise, but it's not blocking it, even when it's not loud. Here's the page of that review that covers noise cancellation: http://www.anandtech.com/show/7235/moto-x-review/5.
I have also read other reviewers making the same observation (more subjectively) about the quality of the noise cancellation on the 1st. Gen Moto X.
So I feel pretty confident, based on objective tests, subjective comments from several reviewers, and my own experience, with my assertion that the noise cancellation on the 1st Gen. Moto X is middle of the road (at best). But, hey, if you're happy with it then think of how great it will be to get a 2nd Gen. Moto X or a phone with the Audience chip (mostly Samsung phones these days).
I agree about LG hardware. I'm not in love with it either and glad that Google seems to be moving on to Motorola for the next Nexus device. It does sound like you just had some bad luck with the Nexus 5 though, I'm not aware of widespread problems with that device like you describe. Most people really love the Nexus 5 and consider the call quality to be adequate. Although I do sort of vaguely recall, when I was testing it, that when I started speaking the noise cancellation would not stop instantly and would sometimes cut off the first half-second of what I was saying (I think that was the Nexus 5, maybe it was a different phone). Perhaps that's the same thing you were experiencing. I can see where they would be annoying.

Yeah I was experiencing similar problems with the Nexus 5 with quite a lot of call drops.
I've now switched to the Moto X 2014 and the noise cancellation is superb again. Even better than last time as I normally have music playing in my car at low volume and my phone still recognises my voice over this. My old Moto X could never understand me over music playing in my car.

Wutang200 said:
Yeah I was experiencing similar problems with the Nexus 5 with quite a lot of call drops.
I've now switched to the Moto X 2014 and the noise cancellation is superb again. Even better than last time as I normally have music playing in my car at low volume and my phone still recognises my voice over this. My old Moto X could never understand me over music playing in my car.
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Have you tested the 2nd Gen Moto X for in call noise cancellation? Asked callers how you sound when you're in a loud place?
It does seem like the main reason Motorola has focused so much recently on imporving its noise cancellation is for the always listening voice commands to work better, in the manner you're exeriencing. But I'm really more interested in how much it improves call quality.
Thanks for any more observations.

I've been very happy with the call quality so far... Coming from a Samsung s3
Sent from my XT1096 using XDA Free mobile app

cb474 said:
Have you tested the 2nd Gen Moto X for in call noise cancellation? Asked callers how you sound when you're in a loud place?
It does seem like the main reason Motorola has focused so much recently on imporving its noise cancellation is for the always listening voice commands to work better, in the manner you're exeriencing. But I'm really more interested in how much it improves call quality.
Thanks for any more observations.
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The call quality and noise cancellation engine are probably the best I've ever experienced in my life!

bkfitz said:
I've been very happy with the call quality so far... Coming from a Samsung s3
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Wutang200 said:
The call quality and noise cancellation engine are probably the best I've ever experienced in my life!
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So you're both saying that you have asked people you're talking to if they can hear background noise, when you're in a noisy place? How noisy was it? What kind of noise was it? What did the callers say? Coudl they hear nothing? Some noise? Do you sound robotic (some noise cancellation gives the quality of your voice a processed electronic quality to it.)
The noise cancellation in calls is entirely for the benefit of the person you're talking to, and not something you would yourself notice during calls. That's what I'm trying to ask about, not call quality in general.
Indeed many phones have great call quality in every respect and seem great to the person using the phone. They may even sound great to the person you're talking to, if you're in a quiet place. But they still have bad noise cancellation and make it hard for the person you're talking with to hear you if you're in a noisy place. So it's only this very specific element I'm asking about.

OK, just to make it clear, I was driving home from work in my Nissan Silvia Spec R (very loud car) yesterday with both my windows down, music on at low volume in the background with lots of traffic around me and my wife could hear me very clearly. She didn't even realise I had set off yet lol.
I had a bit of trouble hearing her though at times mainly due to the noise on my end but she could always hear me clearly without me needing to shout.
Hope that helps!
---------- Post added at 10:00 AM ---------- Previous post was at 09:59 AM ----------
To be fair my old Moto X was almost as good too in the same conditions.

Wutang200 said:
OK, just to make it clear, I was driving home from work in my Nissan Silvia Spec R (very loud car) yesterday with both my windows down, music on at low volume in the background with lots of traffic around me and my wife could hear me very clearly. She didn't even realise I had set off yet lol.
I had a bit of trouble hearing her though at times mainly due to the noise on my end but she could always hear me clearly without me needing to shout.
Hope that helps!
---------- Post added at 10:00 AM ---------- Previous post was at 09:59 AM ----------
To be fair my old Moto X was almost as good too in the same conditions.
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Thanks for the further details. Sounds (no pun intended) pretty good.
Of course, I can't condone driving and talking on the phone.

cb474 said:
Thanks for the further details. Sounds (no pun intended) pretty good.
Of course, I can't condone driving and talking on the phone.
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I have a phone holder on my windscreen and have it on loudspeaker mode.

Wutang200 said:
I have a phone holder on my windscreen and have it on loudspeaker mode.
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I know it's hard to persuade people of this, but the studies have pretty definitively shown that it's the cognitive distraction that matters. Hands free phone conversations impair driving just as much as when people are holding the phone. And people who think they are good at it, turn out to be just as impaired as everyone else. Be careful.
But I do appreciate your taking your life in your own hands to report on the noise cancellation.
I would be curious if you have any feedback from your callers, when you're in a noisy place and talking on the phone normally, since it sounds like the test you did was in speakerphone mode. It sounds impressive for speakerphone in a noisy car, but I suppose performance could be different using the phone normally. I never like to make assumptions. Thanks.

Noise Cancellation does not work well
cb474 said:
For people who have the 2nd Gen. Moto X, I'm wondering how the four microphone noise cancellation performs, especially for placing calls in noisy settings (as opposed to for the voice commands). Does your caller hear the background noise? (Noise cancellation in calls is something that is entirely for the benefit of your caller, not yourself--to block out background noise where you are, so they can hear you better.)
Motorola is using their own solution for the 2nd Gen. Moto X. In the 1st Gen. Moto X the noise cancellation (two microphone) was not very good. But I'm curious now that they've tried to do something innovative with four microphones, how good it is.
Thanks for any feedback on this.
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I bought a Moto X 2014 few days ago and found it excellent in all other features except the voice quality. The person at the other end is unable to hear my voice clearly. For them my voice seems very distant or quiet. Surprisingly it works well if I am outside in a noisy environment, but if I am at office or in any enclosed quiet environment, the other person cannot hear me. Seems the noise cancellation microphone cancels my voice itself For me the other person's voice is very clear though.

I usually just lurk around this site but I had to create an account to tell this story...
I have owned iPhones since I got rid of my motorola razr flip phone, all my noise cancellation experience is with iPhones.
About a week ago, I was walking around a hall where the DSO (Detroit Symphony Orchestra) was playing, I called my wife to tell her I was watching the DSO. The conversation went a little bit like this...
me "hey, hear that?"
her "no, what?"
me "the music!"
her "what music?"
me "i'm standing in front of the detroit symphony orchestra!!"
her "i don't hear anything"
me "oh wait, let me put you on speaker phone..."
her "holy crap! it sounded like you were alone in a quiet room!"

I was at the airport the other day when I was able to test out the noise cancellation.
While speaking to my girlfriend, the overhead intercom went off. I asked her if she was able to hear the background voice, and she said that she was able to hear it slightly, but my voice was still much louder and more prominent.
Then there was a family behind me with two young children. Their bodies were behind me, but the kids were projecting their voices towards my back (which would be in alignment with my own voice). My girlfriend told me that my voice was still roughly about 70% of the overall noise she was hearing, which to her was plenty clear.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Razer Phone's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

Very Quiet
The in-call volume is SO quiet and the mic is too sensitive; family can hear themselves loudly when I use speakerphone.

yes the call volume is dramatically quiet as if you are speaking to someone long distance in the 80s. very unhappy about this. razer sort!

Hmm. Perhaps a bluetooth device is required until Razer sorts this out.
Between the camera and this I still have to give them props for their first device. I don't see more problems than the Iphone X and Pixel 2 so far.. lol

no issues here, i can hear well and no complaints on the other end

Sounds pretty normal to me. I do have to kinda be precise on my ear placement but not terrible nor overly treble-thick.

Regular call volume is great for me. However when connected through Bluetooth if I make a call i can barely hear the other person, as if they are really far away. Incoming call on BT is fine though. Has anyone else experienced this?

MegaAmpKid said:
Regular call volume is great for me. However when connected through Bluetooth if I make a call i can barely hear the other person, as if they are really far away. Incoming call on BT is fine though. Has anyone else experienced this?
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I have this exact issue. Calls on the headset and speakerphone are fine. However just like you incoming BT calls are fine but outgoing are almost impossible to hear. I have tried removing and re-adding the pairing but no change.

A quick update. There was an update that I needed to restart to get. That fixed the bluetooth issue. Hope it works for anyone else too.

call volume is too quiet

xdamatter said:
call volume is too quiet
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Yes, call volume is very very quiet. Something needs to be done about call quality and clarity..

When making an outgoing call, even the ringing tone is quiet.

After having the phone a bit, I will have to agree that call is very quiet.. Even turned up all the way... In fact you have to have it up all the way just to be able to have a conversation.

And yet they say "Oh that's strange. We've had no complaints of that."
If you complain enough, they'll replace it under warranty if you say you've factory reset it 4 or so times.
But there's no Limited Editions left so you'll only get a regular one.
Also they post your replacement only after you've sent yours and you've given them a tracking number.

Call quality has been excellent for me. I appreciate how well I can hear the folks on the other end of the line.

I hear people very quiet when calling them. This phone performance wise is really good battery as well but i have a dilemma because i can swap it for what ever i want note 8 or iphone 8 plus huawei mate 10 pro currently my main phone is the Iphone X 256gb
Sent from my Phone using Tapatalk

Have had the phone for two days
Mixed experience regarding call quality
Sometimes loud and sometimes a little low volume , although not too much.
Strange

rainbowkittypaw said:
And yet they say "Oh that's strange. We've had no complaints of that."
If you complain enough, they'll replace it under warranty if you say you've factory reset it 4 or so times.
But there's no Limited Editions left so you'll only get a regular one.
Also they post your replacement only after you've sent yours and you've given them a tracking number.
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The limited edition, is not special. It's a sticker.
Also, in defense of Razer, they give you a prepaid label.

kungpaoshizi said:
The limited edition, is not special. It's a sticker.
Also, in defense of Razer, they give you a prepaid label.
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It's also on your box. The green is a status symbol. It stands out as being one of the few that were available at launch.
It's a little thing that let's you be proud that you managed to get one.
That's the difference.

rainbowkittypaw said:
It's also on your box. The green is a status symbol. It stands out as being one of the few that were available at launch.
It's a little thing that let's you be proud that you managed to get one.
That's the difference.
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If you're more concerned about a sticker's color to the point you're afraid to RMA it, that's on you.
Otherwise if it were me? I would tear the sticker off before I RMA it and explain to customer service they're getting a phone back without the sticker.
I understand what you're saying, but I feel it's unnecessary especially since it's a sticker. But I guess if the sticker makes you happier than the phone makes ya, grats.
I'm willing to bet it wouldn't be that hard to duplicate the sticker. I'm pretty tempted to do so just to make all the folks who think it's so important realize, it's not. No serial numbers anyways.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Huawei P30 Pro's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

Very good quality..
I would prefer it a Little more loud .

I find the call quality very good, no real difference from the S10+.

So far nobody complained about the mic on the phone, and I did not yet give my phone to someone else to call me on another phone from it to hear how the mic performs in phone call, but as for the in-display speaker, I expected worse. The sound is a bit flat, but I would say many people would not really notice there is no speaker on top of the phone. Sound leak when the speaker is at above 70% is a bit worse than on "normal" phones, but ever since phones started using ear piece as full size stereo speakers it was the same on other phones, you should be careful about your volume slider if you don't want people in 10 meter radious to listen to your phone call. Honestly it was one of my biggest concern, but it is fine.
But phone call on loud speaker I suspect will bring back problems with echo we did not have for years on premium phones. Have to test it soon, as I do use loud speaker often when I am in my office.

No issues with mine. I was concerned about the oscillating display technology but it actually works great. I have had a listen on the other end as well and the mic is very clear.

The receiver can not hear me clearly while talking using the loud speaker ?

Does anyone feels like the audio that came from the display is not that good? Sometimes I just can't understand what the person on the other side is saying ! And I remember that Huawei said that using this technology you could hear better in noise places and nobody but you could hear the talk , cause the sound comes from the screen vibrating ! Well is not working that good ....

So it means to say the acoustic speaker technology does not produce louder volume as Huawei Mate 10 Pro, one good example
https://consumer.huawei.com/uk/support/content/en-gb00737790/

i have problem with microphone. Remote can not understand what im saying. My voice is like muffled. This is not happening when im using speaker mode or headset. im suspecting that related with noise canceling.
Device has stock rom and fully upgraded/updated.

I bought this expecting to hate the acoustic display thing but to my delight I really like it! Been using the phone since September 2019 and I can say everything about calling is great. The reception is stellar, no sound leak, clarity is very good to great, and people on the other end, provided they have good hardware and network coverage, never complain about hearing me.

The mics sound good and I didn't receive any complaints.
The earpiece though has a very low volume compared with other phones like Galaxy S8, so I can't hear the other person so good.
---------- Post added at 11:52 ---------- Previous post was at 11:52 ----------
The mics sound good and I didn't receive any complaints.
The earpiece though has a very low volume compared with other phones like Galaxy S8, so I can't hear the other person so good.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Google Pixel 5's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

My first call sucked. Ugh!
Sound from speakers is acceptable. Except for the first call. The people of earth were right

It is a bit of a shock when you make your first call, the under the screen speaker certainly has taken the edge off HD calling, it sounds muffed (unsurprisingly) and gone is the feeling of the other other person in the call is sat in your head, it is definitely a step backwards in terms of call quality.

My first call was like..."uhhh, what's wrong, is my speaker broken?"

rori~ said:
My first call was like..."uhhh, what's wrong, is my speaker broken?"
Click to expand...
Click to collapse
Yep, I just had my 3rd call. Longer duration and indoors this time. It was better than the first two calls but still really not very good. Probably can live with it. LoL

Yeah, they clearly want us to buy Pixel Buds. They had better put them on a serious Black Friday sale though. I am not paying anything close to $179.

tallpilot said:
Yeah, they clearly want us to buy Pixel Buds. They had better put them on a serious Black Friday sale though. I am not paying anything close to $179.
Click to expand...
Click to collapse
Hahahaha. Good theory.

Microphone Issue.
After few calls, receivers are net hearing me (whatsapp and gsm call). It works better when I activate loudspeaker or with hands free kit.
I sent back device to warranty. waiting for their diagnosis...

On speaker phone yes quite often they say what say again
My end it's fine, as the sound comes.out of the bottom speaker
Sent from my Pixel 5 using Tapatalk

When I'm at work and receive a call the person on the other end says I sound like I'm under water talking. Happened twice in the last week. I work in a metal building but have very good service. Right next to a tower. Phone works fine anywhere but work. Anyone else have this experience from inside a metal building? Not sure anything can be done about it.
Sent from my Pixel 5 using Tapatalk

If I was a frequent user of making and receiving calls, I would have no option but to send my P5 back, luckily I don't use this option that often.
I cannot believe that the Google Quality Control people signed this part of the phone off. I honestly cannot remember ever owning a mobile phone with such rubbish call quality. If I'm honest, same applies to the speakers.

I get what you mean about that first call, very strange experience to what I'm used to but I do often have a headset on. I did sound clear at the other end though

After a month i got used to it

You also need your ear a lot further down the phone than we are all used to, that makes a difference taking a call on the Pixel 5.

Coming from a Samsung Galaxy Note 10 with the speaker under the screen, I can say that the pixel's 5 call sound quality is not acceptable at all. Samsung's call quality was crystal clear. Pixel's call quality is bad in most phone calls