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Hey Everyone,
I found this on the HTC Wiki and thought it was a good Idea.
I have been doing a lot of digging about this issue without any good results. I can't even find a timeline of when the problem will be resolved. There are plenty of poeple with complaints about the BT issue and everyone is calling, but there is nothing we can do but wait for Sprint and HTC...or is there???
If you haven't already, get the insurance plan on your phone, ($7.00 per month). Since the bluetooth is not working, the phone is faulty and needs to be replaced. Call Sprint and have them replace the phone. Keep doing this about once a month or so, always reporting bluetooth as the problem.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem. We have been nice to Sprint and HTC long enough waiting for them to fix this problem at the leisure, it's time we force their hand.
These companies have to know that they can't release faulty products and expect us to just sit around and wait for them to fix their bugs.
I have also contacted my states Attorney General informing him of this problem and asked that he ban sales of the product in my state until the problem is resolved. I advise you all to do the same.
Maybe after we all take our own action, they will listen. Please repost this on every forum you are on to help spread the word.
Good Luck,
Fight the Fight
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Click to collapse
Too bad insurance costs $50 each time they ship you a phone.. (unless you walk into the store and wait for an hour while they check out your phone..)
-mark
He's not saying to use the insurance. But more less the warrantee. There is two protections that come through the insurance, but I cant remember the name of the two. Equipment replacement and ____________________. The second one is where they try to fix your fone, free of charge.
ESRP, or in store repair.
Sprint and HTC are both aware of this issue I am sure, and this doesn';t just plague our devices. Going to the attorney general for something like this is just plain silly, and won't get you anywhere.
I also know you can only do 2 or 3 replacements per year with insurance. I highly don't recommend you waste any on an issue that is known, beings that a new or refurbished phone is going to have the exact same issue - and maybe more.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem.
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Click to collapse
troubel is its doubtful they will be losing any money, theyll probably give the returned phones a quick once over, call it "refurbished" and it send them out to the next person who exchanges one
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
ebmorgan said:
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
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Click to collapse
yeah, i havent had one either, but granted all i use is a motorola s9 headset and ive beamed files a few times
my specific issue has to do with pairing my mogul with my bluetooth enabled deck in my car. The deck is unable to find the phone and when it occasionally does find the device, it won't pair. I've tried changing the registry edits to allow my phone to appear as a standard phone device, rather than a WM6 phone. Neither works.....
Sprint acknowledges that there is a problem and when i contact Pioneer (the manufacturer of my deck) they say that the deck is designed to be used with any bluetooth device.
for reference, my deck is the DEH-P980BT from pioneer.
http://www.pioneerelectronics.com/pna/v3/pg/product/details/0,,2076_310069882_291159553,00.html
The error I am experiencing and my customers as well is that when BlueTooth is turned on, the phone will freeze and needs to be reset. Pairing is no issue. What I've done is turn on the BlueTooth on only when I need it. Since I've started doing this I haven't reset my phone in over a month. It is annoying though and I wish a fix could be found.
My problem and many others is my voice cuts out for the other party sometime so much that they can't hear me at all, I turn off the BT headset and use the phone and they tell me now I can hear you very clearly. My voice tags rarly work with my headset too. The other day, I went to use my headset and it didn't work at all. I had to pair them backup.
-Polen
I also experience various Bluetooth related issues. I do not know whether HTC is responsible for faulty phone hardware or Microsoft for faulty Bluetooth software stack.
Below are the problems that I have seen.
Bluetooth stack occassionaly crashes during usage and requires restart through CommManager. Often times in the morning the stack is unresponsive or stopped from overnight crash.
Plantronics 655 Bluetooth headset ocassionally loses connection to headset and requires Bluetooth stack to be restarted on the phone.
Sometimes the Bluetooth stack is stuck and the headset can answer incoming calls but no incoming audio is heard, just outgoing mic.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air... Bluetooth stack needs to be restarted to correct this issue, afterwards often the problem is resolved, sometimes WMP 10 needs to be restarted also, and sometimes the phone needs a soft reset.
OnCourse GPS Bluetooth receiver over a Serial Port Bluetooth wireless connection sometimes does not connect to the phone, a restart of the Bluetooth stack is required, when using Google Maps 1.2.0.9+ or TomTom 6.50.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air
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i dont have this problem with my S9s
however sometimes i do get about half-second skip every 5-10 seconds, this only seems to happen when the phone gets particularly warm (like when im outisde on a hot day) and goes away on its own without having to restart BT, WMP or the phone itself
I have only experienced the audio fade with the S9 a few times and it gets resolved when I'm not too far from the phone.
But I have experienced it when talking with another party. It only seems to be on outgoing audio not incoming.
many said alltel rom fixes BT issue. is that true??? if so i am ready to load it up. thanks.
EDIT : Yes BT works with AllTel. Thanks Olipro
Trying to connect the N4 to a car Bluetooth audio (2012 model car, relatively new, only 9 months old).
(1) I had a very hard time getting the two paired: lots of "connection failed" attempts until they finally connected.
(2) The phone does not send artist/track info which is surprising as I have an older LG phone running Android 2.3.4 and that sends all the info.
(3) Without any music being streamed to the car audio, if I make a phone call via the car bluetooth, when the call ends the music player on the N4 starts automatically. This is very annoying, not sure if it's a problem with the car implementation sending a "play" command at the end of the call or the N4 doing something weird. I tend to blame the N4 as two other phones, an iPhone and the older LG mentioned above do not do this.
(4) The car has a play/pause toggle that it can send to the bluetooth player. Pause works, the player on the N4 pauses, but then play doesn't work, I have to hit play on the device.
(5) After I use bluetooth on the N4, I find that sometimes the widget toggle can no longer turn bluetooth on/off until I reboot the phone.
(6) After I use bluetooth on the N4, the phone sometimes randomly reboots. Not sure if it's really related or just a coincidence. Given (5) above I suspect something is going on.
Anyone else having such a hard time with the bluetooth part? Potential hardware issue or simply buggy software that we can hope to get addressed at some point?
I have experienced the issue with track information not being sent. Also random changes in volume during playback. Seems there's still some work that needs to be done in 4.2 regarding blue tooth.
Sent from my Nexus 4 using Tapatalk HD
sirxdroid said:
(2) The phone does not send artist/track info which is surprising as I have an older LG phone running Android 2.3.4 and that sends all the info.
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Is this an issue that can be addressed by flashing a custom ROM or perhaps using a different music player than stock or is there more to it, deep down in the bluetooth drivers and it would need a fix from Google in the form of new drivers?
Yeah I have had a few issues too. My track/artist/album names do not send where my S2 sends them. Also the headunit I have has buttons for shuffle and repeat and these do not show up at all (I assume because it detects they aren't supported). I haven't taken a call yet or tried turning BT off after streaming but I'll give it a shot and see.. My nexus 4 also randomly shuts down for no apparent reason sometimes (rarely atm). I think it's just 4.2.1 problems - I doubt a different music app will fix it (I tried one), custom ROM may work though..
My N4 is paired with an Alpine 135BT and it's worked very well so far. I initially had some trouble connecting but once they were paired I didn't have any additional connection issues. The N4 does automatically play as soon as it connects to the unit. I've got BeyondPod and Spotify installed and for whatever reason it always defaults to BeyondPod instead of Spotify even if I had BeyondPod closed and Spotify open. Not a big deal to me though.
Are you running the stock rom or a custom rom? I had my EVO LTE hooked up to the same head unit. It worked perfectly on the stock software but gave me all kinds of trouble when I started using custom roms. Otherwise, it could just be that the N4 and your particular head unit just don't play nicely together.
sirxdroid said:
Trying to connect the N4 to a car Bluetooth audio (2012 model car, relatively new, only 9 months old).
(1) I had a very hard time getting the two paired: lots of "connection failed" attempts until they finally connected.
(2) The phone does not send artist/track info which is surprising as I have an older LG phone running Android 2.3.4 and that sends all the info.
(3) Without any music being streamed to the car audio, if I make a phone call via the car bluetooth, when the call ends the music player on the N4 starts automatically. This is very annoying, not sure if it's a problem with the car implementation sending a "play" command at the end of the call or the N4 doing something weird. I tend to blame the N4 as two other phones, an iPhone and the older LG mentioned above do not do this.
(4) The car has a play/pause toggle that it can send to the bluetooth player. Pause works, the player on the N4 pauses, but then play doesn't work, I have to hit play on the device.
(5) After I use bluetooth on the N4, I find that sometimes the widget toggle can no longer turn bluetooth on/off until I reboot the phone.
(6) After I use bluetooth on the N4, the phone sometimes randomly reboots. Not sure if it's really related or just a coincidence. Given (5) above I suspect something is going on.
Anyone else having such a hard time with the bluetooth part? Potential hardware issue or simply buggy software that we can hope to get addressed at some point?
Click to expand...
Click to collapse
(1) Haven't had any connection issues so far on my vehicle or my wife's.
(2) Currently stock Android uses AVCR v1.0 which only only allows you to control via Bluetooth (play, pause, etc) but not send track info. Other manufactures that customize Android (LG, Samsung, etc) will sometimes use v1.3 that supports track info. That's why your old phone did it.
You could install a custom Rom that has v1.3. I think cm10 does.
(3) Again, not happening on my two cars. The only time the music starts after a call is if it was playing before the call. I'm wondering if you have another music/podcast player that is taking over Bluetooth controls and causing problems. I use the stock player and Player Pro. If I don't disable the headset/BT controls in Player Pro I have control issues.
(4) I have the same issue. To get around this I cheat and push the track advance button on the radio to play the next track.
(5) This is an issue I've had on all of my previous android phones. I haven't noticed I my N4 because I never toggle off Bluetooth anymore.
(6) Not having this problem but maybe try solution in (3).
Sent from my Nexus 4 using xda premium
got the sony mw600 for bluetooth audio.. no id tags on display.. on every musicplayer (play music, poweramp, cm musicplayer..) the same.
dont know why, but today even the start/stop, forward and prev. buttons didnt work! the only thing i can use is volume control..
anyone an idea?
Any luck with this?
I want to buy one but couldn't find it in Sri Lanka so planning to order one via ebay & need to check if it works. Running cyanogen mod 10, heard that the bluetooth stack was updated on CM which supports most of the features since stock rom only has older stack version which can have issues!
clsmn said:
got the sony mw600 for bluetooth audio.. no id tags on display.. on every musicplayer (play music, poweramp, cm musicplayer..) the same.
dont know why, but today even the start/stop, forward and prev. buttons didnt work! the only thing i can use is volume control..
anyone an idea?
Click to expand...
Click to collapse
dark5un0 said:
... that the bluetooth stack was updated on CM which supports most of the features since stock rom only has older stack version ...
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Click to collapse
using the actual cm10.1 nightly with franco r53
Wow, maybe I'll wait for a few weeks & see if it works out for you..
Sent from my Nexus 4 using xda app-developers app
dark5un0 said:
Wow, maybe I'll wait for a few weeks & see if it works out for you..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well.. Sound and controll works.. even headset-function works for telephone calls.. only thing not working now is id for tracks
Awesome! Thanks for the reply! I hope it worked out soon!
Sent from my Nexus 4 using xda app-developers app
I also have the track name issue. This is a massive let down. I like to just get in my car and flip through tracks with my phone in my pocket. My iPhone did this, my s3 did this. Why not the nexus 4? Come on Google. Sort it out
TrickyTree1984 said:
I also have the track name issue. This is a massive let down. I like to just get in my car and flip through tracks with my phone in my pocket. My iPhone did this, my s3 did this. Why not the nexus 4? Come on Google. Sort it out
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Click to collapse
my impression is that almost nothing involving Bluetooth functions as it should currently on the N4. I can't even get a mouse to work. what a shambles! it's not as if BT is some new technology. this all better get sorted out in 4.2.2.
If I'm not mistaken Google moved to a new Broadcom b/t stack. Yeah, good move! And I agree, b/t has been around for like what at least 10 years now? You'd think that getting track info should be a given by now. I have a crappy old LG phone running Gingerbread and it has no issues at all.
Bluetooth
When I got the N4, I connected my helmet headset to it and everything seems to work fine. My headset supports ad2p music and phone. Both connected and both worked, including play controls. Not sure about the audio quality, I didn't test it long enough After I flashed Jellybro (CM 10.1 Kang) Music connects, but phone goes on a connect/disconnect loop. Audio needs further testing, can't tell if the left side is off because of the bluetooth or not. Controls work most of the time, every now and again playback will decide to pause itself and sometimes the play command doesn't work. Haven't had a chance to flash stock CM 10.1 nightly yet either.
Play/Pause Works Inconsistently
Has anyone had this issue?
I am on stock 4.2.2, I connect with my car stereo no problems. I use to be able to just hit play/pause on my car stereo and it would just play music from Google Music. Now, sometimes when I hit the play/pause button on my stereo, it won't play. I have to manually hit play from my phone. After initially doing that, then I can hit play/pause and the control is there. I haven't had the problem since I got my phone on Nov 14th, this issue just started to happen. I notice this after installing Light Manager, but I have uninstalled it and still the issue is there. It is inconsistent, but the issue is more often than not.
Thanks in advance for your input.
Just reiterating, stock Android does not show artist/track info, it is not in the protocol, but you can skip tracks or go back to previous tracks. If it is important to you, you should root and get a custom ROM, not sure which ones for N4 has it though, been too happy with stock to root.
About time, Google:
http://www.androidpolice.com/2013/0...vrcp-1-3-coming-to-android-with-api-level-18/
Is anyone else having problems wit Bluetooth audio streaming in car? My music sounds like it's speed up a tiny bit. Kinda like chipmunks voices. Is this a ROM issue?
Sent from my Nexus 4 using xda app-developers app
My phone connected via bluetooth to my car no problems until yesterday. All of a sudden it stopped working, i noticed no other changes, so i proceeded to try to pair both from my phone end and the car, still wasnt working so i unpaired and removed the device from my car and phone and tried to repair, the car (2012 sonata) tells me to pair from the phone, and on the phone it cannot find the bluetooth of the car.
I was freaking out and thought it was the car, but i tried my tablet and laptop, andboth are able to pick them up, ive tried turning bluetooth on/off and restarting the entire phone,
Has anyone else experienced their bluetooth going out on the s5 yet?
and what do you think would help? factory reset, or manufacturers return for hardware error?
naturalstamina said:
My phone connected via bluetooth to my car no problems until yesterday. All of a sudden it stopped working, i noticed no other changes, so i proceeded to try to pair both from my phone end and the car, still wasnt working so i unpaired and removed the device from my car and phone and tried to repair, the car (2012 sonata) tells me to pair from the phone, and on the phone it cannot find the bluetooth of the car.
I was freaking out and thought it was the car, but i tried my tablet and laptop, andboth are able to pick them up, ive tried turning bluetooth on/off and restarting the entire phone,
Has anyone else experienced their bluetooth going out on the s5 yet?
and what do you think would help? factory reset, or manufacturers return for hardware error?
Click to expand...
Click to collapse
Have you tried pairing your phone with other devices than car? At least, it will confirm that your phone Bluetooth is working fine.
Lodaserves said:
Try to bluetooth with other car maybe your car have problem regarding bluetooth.
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Click to collapse
not the other car other devices work fine
[email protected] said:
Have you tried pairing your phone with other devices than car? At least, it will confirm that your phone Bluetooth is working fine.
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Click to collapse
yes laptop cannot connect or even see the new bluetooth
naturalstamina said:
not the other car other devices work fine
yes laptop cannot connect or even see the new bluetooth
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Click to collapse
then take it to the store after trying factory resetting.
I've been experiencing some issues with my bluetooth in cars and with wireless headsets. it has annoyed me enough to search the forums today.
Issue with Pandora and bluetooth controls can pause, cannot resume play with MS530 wireless headset.
Issue with Pandora and bluetooth controls can pause, cannot resume play with 2012 Volvo S60 T6 R-Design.
Issue with Pandora and bluetooth controls can pause, cannot resume play with 2011 Volvo S60 T6.
Issue with Pandora and bluetooth controls can pause, cannot resume play with Aftermarket Sony deck in my truck (don't have the model handy).
Built in player sometimes has the same issues, I see more issues when the phone is locked. Fingerprint scanner on.
Today bluetooth locked up totally and had to reboot the device. I did not power down my headset before I left range of my phone and came back and it would not re-connect. I unpaired and attempted to repair and it would not. rebooted powered everything off and repaired and it started working again.
Bluetooth has issues on the S5 phones in my opinion. My iphone 5 has no issues at all with everything. locked or not. Was thinking of rooting to see if I could fix some of these issues as I prefer Android as I like the apps better and the openness to get stuff done.
Neotype33 said:
I've been experiencing some issues with my bluetooth in cars and with wireless headsets. it has annoyed me enough to search the forums today.
Issue with Pandora and bluetooth controls can pause, cannot resume play with MS530 wireless headset.
Issue with Pandora and bluetooth controls can pause, cannot resume play with 2012 Volvo S60 T6 R-Design.
Issue with Pandora and bluetooth controls can pause, cannot resume play with 2011 Volvo S60 T6.
Issue with Pandora and bluetooth controls can pause, cannot resume play with Aftermarket Sony deck in my truck (don't have the model handy).
Built in player sometimes has the same issues, I see more issues when the phone is locked. Fingerprint scanner on.
Today bluetooth locked up totally and had to reboot the device. I did not power down my headset before I left range of my phone and came back and it would not re-connect. I unpaired and attempted to repair and it would not. rebooted powered everything off and repaired and it started working again.
Bluetooth has issues on the S5 phones in my opinion. My iphone 5 has no issues at all with everything. locked or not. Was thinking of rooting to see if I could fix some of these issues as I prefer Android as I like the apps better and the openness to get stuff done.
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Click to collapse
No, it's not a S5 issue, it's an Android issue and it's been continuous since the beginning. These problems have happened with my previous 3 phones too, so don't delude yourself into thinking these are specific to this phone. Or that they will be fixed for that matter...
ldeveraux said:
No, it's not a S5 issue, it's an Android issue and it's been continuous since the beginning. These problems have happened with my previous 3 phones too, so don't delude yourself into thinking these are specific to this phone. Or that they will be fixed for that matter...
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Click to collapse
I disagree.
Bluetooth has worked on all the android models I've had in the past.
Past Android phones:
HTC Hero - worked great, slow though
HTC EVO - worked great
LG Nexus 4 - worked great
Motorola Zoom - worked great
Samsung Moment - Slow but worked
Samsung Epic - worked great
Samsung S3 - worked great
But if you want to blame the OS go for it. I think your alone there. Its a software issue with Samsung crap in my opinion vs security and all the bells and whistles they are trying to use. I think Android has nothing to do with the issue at all.
I have a moto headset with my s5 and no problems. Had no problems with same one on my s4 either so I wouldn't blame all the phones. It's electronics. Things can go won key when you have a lot of parts. It's probably just that. It happens. Even on iPhone's.
Sent from my SM-G900V using XDA Free mobile app
I have problems too. Very odd tho. I can pair my phone and listen to my music just fine. However if I try to use my gps while the BT is connected, no audio will cone from the phone or the BT radio. But as soon as I turn off thr BT on my phone, I can hear my gps through my phone just fine.
I haven't done a factory reset yet, but I have cleared thr phone from my car and re-paired.....still nothing.
The even stranger thing....every one in a while it will work, 9 times out of 10 it won't work. It has worked 2 times since I bought the phone, April 25th.
Never had a problem like this before, with other phones.
meh
Neotype33 said:
I disagree.
Bluetooth has worked on all the android models I've had in the past.
Past Android phones:
HTC Hero - worked great, slow though
HTC EVO - worked great
LG Nexus 4 - worked great
Motorola Zoom - worked great
Samsung Moment - Slow but worked
Samsung Epic - worked great
Samsung S3 - worked great
But if you want to blame the OS go for it. I think your alone there. Its a software issue with Samsung crap in my opinion vs security and all the bells and whistles they are trying to use. I think Android has nothing to do with the issue at all.
Click to expand...
Click to collapse
As I reply to this one person said they have no problems, one said they have problems. I have had the same issues with syncing and playback on my 2 previous phones, neither of them the S5. There are idiosyncrasies that exist in the software (like any software ever) that just don't work sometimes. I don't know why we should think this phone would be any different.
I've had my Z Force for about a week and a half. At first, everything was fine, but now, BT won't automatically connect to all of the trusted devices. It automatically connects to my BT speaker at work, but not the one at home or my Ford Sync.
I'd appreciate any thoughts.
Having an issue with it dropping the connection when paired with the LG Tone Platinum HBS-1100.
I have mine since Tues. Connected to 2014 Honda and Moto 360 and Moto sd 11 headphones. No issues I have noticed, especially in the car. It connects quicker and continues pandora quicker than any phone I have used previously with the car (LG G2, LG G3, Turbo 2). I will soon test with a Ford Sync 3 system, a vizio soundbar, and an ECOXGEAR speaker, and some ihome cheap headphones. Hopefully all goes well.
09 Ford with sync. Having issues as well. Don't have trusted devices set up because of the fingerprint reader, but I do have issues with automatically connecting, especially if I leave the source on Bluetooth audio when I turn the truck off. If I hit the phone button, it will usually reconnect. Don't have any issue with my moto 360 though.
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
nexgen10 said:
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
Click to expand...
Click to collapse
But mine worked fine for the first week or 2. It also is a problem with my BT speaker.
Bluetooth Connection
The same thing was happening in my Subaru, so I went into the voice settings of the moto actions app. Once there, choose "Talk to Me" and then touch more options. Once I selected the "audio troubleshooting" button, my car bluetooth problems went away instantly. Maybe something to try if you haven't?
Yeah Ford doesn't have any options like that.
So, the simple fix was to go empty the Bluetooth Share cache. Seems like a simple idea, but I had never needed to do this on any other phone.
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
On Bluetooth people can hear me but I cannot hear them.
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Hi, I have the same problem, suddenly after upgrading to nougat, I can not detect the wi fi and bluetooth.
Let me lower your stock:
XT1650_GRIFFIN_VERIZON_7.0_NCLS25.86-11-4_cid2_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
But I do not know how to flash
No thanks said:
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
Click to expand...
Click to collapse
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
TigerCourage said:
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
Click to expand...
Click to collapse
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
karendar said:
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
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Click to collapse
Thank you so much! I'll send it to warranty in the end. Moto is going to completely replace it. I'll have a Z Play to play around with meanwhile and then I'll see wich one of the 2 I'll keep.
My Moto Z has a similar issue. I got my first unit last summer and had to return/replace it because the charger melted to the phone (but that's another story). With my new phone, I constantly have trouble connecting to BT. I can almost always connect eventually, but it's NEVER on the first try. I usually have to toggle BT off and on, force stop BT, or restart my phone. So my Bluetooth isn't quite 100% useless, but it's a huge inconvenience any time I need to connect to anything.
Also fyi this is not related to the Ford issue--I'm connecting to headphones and speakers.
Bluetooth on G5
I can't connect to the handsfree on Mitsubishi Mirage
I'm having the same issue. All Bluetooth devices just quit. Headphones, Watch, Car adapter. Everything. I've reset my phone and nothing. Anyone had any success with any fix?
[Update] I think there may be something up because I mentioned it to the customer rep and they immediately said I need to send it in.
Cwcowart said:
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
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Same issue for me.
My Bluetooth is very problematic too. Whenever I connect to car device it just auto-disconnects. FIX THIS PLEASE LENOVO!!!
I'm wondering if anyone has issues with and solutions for bluetooth connectivity problems. Specifically, constant dropouts and stuttering.
Background of problem
I recently purchased my phone, which was already on Android 10 (Build QP1A.190711.122). From the start, bluetooth has been unbearable: if I move the phone in any way, or I move the connected bluetooth device (headphones, earbuds, speakers, etc.) it stutters and cuts out momentarily. Sometimes the stuttering continues incessantly. In short, my bluetooth is useless for listening to audio, making phone calls, etc. I basically have to be next to be perfectly still and right next to the phone, and even then it may act up.
Failed troubleshooting efforts
I installed the September update, rooted the phone and tried various options many times, including:
*Hard resetting the phone
*Flashing and re-flashing the stock rom several times (even after full wipes)
*Wiping the cache in recovery
*Clearing the bluetooth cache
*Playing with the bluetooth options in Developer Options
*Unpairing and re-pairing various bluetooth devices
I'm lost and wondering if the gyroscope is messing with bluetooth connectivity in someway. I have no idea whatsoever.
Thoughts and comments appreciated.
@droctii
I have not had an issue like this, sounds like a low power/weak signal issue or interference or conflicting devices
Which sounds like this
https://forum.xda-developers.com/essential-phone/help/awful-bluetooth-connection-t3713280
users report 2 or 3 fixes scanning through thread
Same here. bluetooth connectivity has rather worsened since android 10.
however the recent ota updates on android 9 have been a hit or miss since march 2019. Before that, bt was working perfectly fine.
Coming back to android 10, as an example, the link with my bose soundwear with minor exceptions had been really strong bt -wise but since the update I get even with it random disconnects, and infrequent stutter/cuts etc. The same for my sony wh1000x m3, it behaves a little better but only using sbc codec, so i stick to that. However, older devices such as my car's bt, tv soundbar or even google mini when phone's just next to it are unusable with this phone. Also, the more crowded an environment (interference-wise) more likely to experiment issues.
For comparison, all other older phones I have still work fine within same parameters
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
ktmom said:
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
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A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
Verlog5454 said:
A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
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What makes you think A2DP is disabled? The hardware handoff is disabled. Not the same thing. And that is the solution to my stuttering and disconnect issues. Toggling that makes the problems come and go.
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
salva52 said:
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
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You would be better served looking/posting in your own device forum. This is the Essential PH-1 and your software is very different.
I have had such problems with various devices and while disabling A2DP offload always solved the problem, so did playing around with the AVRCP versions.
My essential phone has been sitting on my desk for the last 3 months due to these insolvable bluetooth issues. Neither AVRCP nor A2DP solved the issues, the bluetooth is stuttering constantly when I move my phone around and not in direct sight of my receiver(s).
I tried 3 different wireless earbuds and they all suffer from random stutters or disconnects if I'm actively walking with my phone. The closer the phone is to my upper body, the better the signal is (most of the time). If I connect my phone to any Bluetooth device at home or in the car where the phone isn't moving, the connection is perfect. I've tried the different methods mentioned in this thread and nothing fixes it. I've given up and just hoping my next phone doesn't suffer from the same thing.