Hi Guys,
I'm new here, but have been following and reading these forums for quite some time now. Great Stuff!
anyhow, my problem, recently purchased a HTC P3600i PRO. Put a custom ROM on it, seemed to be running great over the last few weeks, but my problem is this. Now and then my phone pda will lock up and I'm forced to reset it. What happens is, I am still unsure as to why this happens, but lately it's started freezing up, and when I click on my start button, it shows my menu, and then when I click programs, it shows as "empty" when I know there's nothing empty, it's filled with stuff, randomly this happens to my settings window as well. Basically stuff randomly dissapears from my start menu, shortly after, 5 to 10 seconds, it locks up. The next thing I do or click on after seeing things disappearing from my menu, it freezes. I then have to do a soft reset, and after doing a soft reset, it's as if it's done a hard reset and wants me to re-configure the time, click on all 4 corners, etc.. I use have to use SPB Backup to do a full restore of my phone/settings/contacts/software etc..
Can anyone help?
Also, just to update.. I restored my phone with a backup today, and it seems to be running well again for some strange reason. Is it because it's overheating? getting hot or what? I'm not sure what it's doing. Please help
Figured it out
My backlight whilst on battery was set to brightest. figured it was overheating as it felt warm too.. I turned it right down to 3 bars from lowest, and it's fine now
Guess it my screen and battery were getting quite hot and the CPU was overheating. All resolved.
I got a HTC p3600 for about 10 months. i used to have the backlight set to minimum.
now i update my rom and it got crashes so often, almost every day, and I need soft restart the device all the time when get crash.
The worse, sometime my display picture just broken + crash, and I need more than once to restart the pda. When I restart the device sometime the display just turn black color moving from top to bottom, or sometime with colourfull dots on screen, and the device does not want to be restart.
In that case i take the battery to turn off the device.
Sometimes i need to wait some minutes until i can restart normally the system.
It usually crashes when it is connected to the computer via usb (charging the battery) and i need to use it. (i check and it is very hot)
Also, when i use wifi it tends to crash (very hot too)
Since i upgrade the rom my backlight settings are set higher...i reduce the backlight, to reduce heat and test the system stability, but i really think it is crashing due to overheating.
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.
I seem to have the most bizarre issue that started happening last night. Ive been running XNote v3 and AEL kernel fine for a long time now.
Whenever my screen turns off (when i hit the power button or the timer runs out to turn screen off) The phone will after x minutes, either auto reboot or turn off (without shutdown animation)
It then remains off black screen and you do not know this unless you try use it again as you cannot power it back on at all, no sound and the phone is off as if you call you get voicemail.
Anyone any ideas what it might be?
I cant work out if it is software/ hardware related as nothing has changed software config wise and i have not done any updates.
I was thinking of maybe going to a stock kernel and see how that lives.
Its very easy to replicate and the only way to bring the phone back to life is to take the battery out.
If i am using the phone its perfectly fine, no reboots, freezes etc. Its only when screen is off.
OK since no one replied back but a lot of people viewed i thought i would provide an update.
Since factory resetting it
changing battery
wireless charging
removing sim
removing SD card
changing rom
changing kernel
changing back to stock
remove root
boot loader etc
all failed! a new replacement motherboard fixed the problem. i am unsure what caused the fault as it was working perfectly for over a month.
I rooted my LG G2 vs980 (Verizon) many months ago. However I never actually performed any modifications. Don't ask haha.
Anyways, I wanted to unroot my phone, and being that I rooted it with ioroot, I was told to unroot it just by simply going into the settings in SuperSu and hitting Full clean uninstall. I did just that, however it stayed on the uninstalling screen forever, and NEVER WENT AWAY. It never finished the uninstalling process. I even left the phone doing the uninstalling process all night and never touched it. I had no interference with the uninstalling process.
When I realized it wasn't going to uninstall, I backed out, and did a factory reset on my phone, then restarted the uninstall process. Still the same.
This time when I tried using my phone:
1)My home button didn't work. When it was pressed, it would vibrate normally, but would not actually go to the home screen.
2) The little settings icon in the status bar, when dragged down, does not work. I have to hit the menu button and go into settings that way.
3) The lock screen does not work. I have a lock screen setup with a pattern. However the lock screen completely does not work, as if my phone isn't locking all the way. The screen will go black, and come back on with no lock screen.
4) My notifications completely do not work. My phone will sometimes make sound/vibrate like normal when receiving a notification, but my status bar will not show anything.
5) My computer won't even recognize my phone anymore either.
6) Volume buttons don't work.
7) So many other problems with the status bar.
Moral of the story, phone's screwed.
All help is greatly appreciated.
At this point, since there seems to be be so many issues, AND since you're already done a factory reset, I'd recommend just flash stock and start from the beginning again (which you've pretty much done already).
tl;dr at the bottom
Alright so I'm out of ideas on how to fix this phone, couple of days ago my mom came to me complaining that her S5 was giving her trouble. When she handed me the phone, it was in a bootloop of showing the Samsung Galaxy S5 screen, playing the theme and vibrating afterwards then rebooting. I took out the battery and tried to power it on, it ended up successfully booting into android. So from here, I figured there must have been some malware on the device, I downloaded Malwarebytes from the Google Play Store and ran a scan on the device. However in the middle of scanning, the device turned off it's screen and rebooted. (Malwarebytes found 2 malware on the device at that point) So now I'm convinced it's most likely malware and eventually removed all the detected malware on the device. I gave it back to my mom thinking it was fixed.
Moments later she came back saying that it's still giving issues, my first thought "wdf, it was working wasn't it?". I looked at the phone again, and tried to wake up the device using the power button. The 2 soft keys at the bottom lit up however the screen was still black. At this point, the phone was still working fine, the only issue was the screen wouldn't wake up. So I decided to do a battery pull once again to reboot it and it results in the bootloop once again. I did some googling and found various solutions to this, one of them involved wiping the cache from recovery, so it tried it. Booted into recovery and wiped the partition cache (i think that was it), after it wiped and was about to reboot, I noticed a brief "error icon" just before it rebooted. After this point I could not boot into recovery at all (it would just show a black screen and I would assume that the phone turned off) and it was still in a bootloop. It was only after trying to turn on the phone after trying to boot into recovery that the idea of the phone wasn't off and the screen was just black entered my mind. (Because usually if the phone is off, you can turn it on by holding the power button, the phone would not turn on until after a battery pull)
So at this point, it was late at night and I was tired. I left the battery out and just went to bed. The next day I tried to turn it on again and to my surprise it booted up fine but I was skeptical. I had a theory that the device would work fine as long as the screen remained on, so I set the screen timeout to 10 minutes and kept it on for probably 30 minutes while I continued to google. Since it stayed working during that period of time, I thought perhaps locking the device triggers the issue. I turned of "Power Button instantly locks device" and proceeded to turn off the screen using the power button. When I tried to turn it on, it was back to the same problem (black screen, device is working fine, soft keys lit up). I did a battery pull once again in an attempt to reboot and now it was back to problem #2 (boot loop, can't enter recovery). At this point in time, I considered doing a factory reset but since I couldn't enter recovery, I'd most likely have to re-flash the stock firmware.
Since I didn't have much experience flashing android devices (I personally only flashed 2 or 3 devices ever, all of them were successful but I still didn't really trust myself), I had it sent to a local cellphone company and had them try to fix it. Eventually I got the device back, but they were unable to fix the problem (they tried to flash a stock and custom rom). Now I'm back to square 1, the phone is still in a bootloop, no sound, no vibration this time, I don't have much experience with phones since I've only owned 2 in my life. The phone seems to be soft bricked pretty good, I've still got 1 more trick to try (full stock firmware flash) before I call it quits, any ideas?
tl;dr
- device is stuck in a bootloop (issue 1)
- i was able to enter recovery mode once, now it's not accessible
- download mode is accessible
- the device has been able to boot successfully a couple times, but then it has another issue.
- device's screen would not wake up after turning off, softkeys still worked, everything else still worked. (issue 2)
- the device was sent to a local phone repair company to fix (unsuccessful)
- currently device is stuck on issue 1
additional notes
- device has not been dropped or wet
- device has been owned for more than a year without problems
- this problem was recent (3 days)
- no sd card
- dark screen was turned off
theories
- screen could be malfunctioning or defective somehow, but then if it can show the bootscreen and download mode screen fine it seems unlikely also since it's been working fine for over a year
- it's a software issue of some sort, but has already been flashed by local phone repair to no success, then again I'm assuming they just did a basic recovery flash and called it quits