My Verizon VS995 (VS9951CA/May 1, 2018 Security Patch) has begun disconnecting from my home (xFinity) wifi. It will make and hold a connection to a local "xfinitiwifi" with no problem or issues.
My partner's Samsung laptop, her iPhone, and my Verizion Asus tablet all connect and hold their connections with the xFinity router!
I have even tried using the "WPS" button connection which will also connect briefly (2-5 seconds as with manual) and then disconnects.
Network mode is set to "LTE/CDMA".
3G/4G works fine.
I have not rebooted the router as the other connections mentioned above are problem free.
(Update) Rebooted router Monday AM with no change. Phone still connects then almost immediately disconnects.
Even did a Network Reset to no avail.
What have I not done that I can actually access on a Verizon menu and/or what am I missing?
Thanks in advance for any assistance with this problem.
PS: I did a search here for this issue and did not get any links.
Final Update: Came across a very similar situation to mine on another forum from 2017. Had no idea why the problem started, had limited options available via the restricted Verizon menu, and no real help being offered that was Verizon specific. The person finally did a factory reset and all was well. Can report the same with mine as a factory reset this afternoon has allowed full connection with my home router and all is well!
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Hi guys,
I have been reading for a long time and i have recently become a member. I have managed to solve all my previous problems here but this time i haven't been so lucky. My xda min s is not connecting to my wireless at home. Under network cards my home wireless network is available when i switch on wifi but it gets stuck under connecting... endlessly with out success.
Hope somebody can help
this happened with a router that I had too, with my t-mobile mda. Try turning off ur security if you have one, then try. If it still doesn't work, try connecting to another router. The problem may be with the router.
Weli i have tried that and it still does not work. I still get the connecting... endlessly. The funny thing is that smae phone and router communicated succesfully about a year ago perfectly for six months!!!
are you running a custom ROM? If not, try soft resetting it. If it still doesn't work, unplug the power to you router, and plug it in again. It may help
still nothing... does anyone have link/thread where i could double check my
wifi settings. i have an o2 xda mini s and my internet provider is be. my wireless router is the standard bebox supplied by be which i believe is a thompson machine
I've noticed that my [rooted] Vibrant frequently has trouble connecting, or staying connected, to WiFi networks.
At first I thought it was specific to my Verizon Actiontec WiFi router, however I've also noticed this at my office, where we use Motorola routers, as well as a few other locations that I frequent.
It's still possible that its a site-specific problem, but, less likely as I'm seeing this in a few locations.
Symptoms:
I configure my phone to connect to X network.
It successfully connects and all it fine.
I get out of range, it no longer sees network X and disconnects.
Some time later I return to my previous location and expect that in N seconds/minutes the phone will automatically reconnect.
A considerable amount of time passes and I notice it's still not connected.
I check the wifi settings and it days connection unsuccessful.
I tap the network, click connect and it works.
I've also noticed this after connecting to a network and the phone goes to 'sleep' or into an idle state. When a wake it up, it doesn't always automatically reconnect.
Anyone else seen this?
Any suggestions?
Many thanks.
i've had that problem. i am not sure what it was because I was rooted and Ryaned. I got sick of all the stupid lil bugs and had to wipe format and unroot. Now that I am back to the original condition, theres this sense of comfort knowing if something buggy happens, it's not "my" fault.
Thanks for the reply.
I noticed this prior to rooting and 'Ryan'ing'.
The capacitive buttons don't work all that well from time to time - specifically the Home button so maybe I should just exchange it. I'll call TMO tomorrow to see what they say.
Hi, I recently bought a 16Gb DVP on WinMo7 and for three weeks had no Wifi problems at all. It recently stopped finding my home WiFi router.It finds both neigbours routers but mine is missing from the list.
I then got an update notification for the Mango update which I competed. the router didn't return in my list of networks immediately but about two days after.
It has now dissapeared again but 'Mango' has the added 'Advanced' button to see 'known neworks'. My home router is in this lst but I cant access the settings or force any paring.
I've tried the obvious of turning it off and on. I've reset my router, reset my phone back to a clean boot of windos 7.5 (mango) and still no results for finding my router. All the other phones in the house and all laptops find it fine so I can only presume it is the DVP.
Details:
OS version - 7.10.7720.68
Firmware Version - 2250.1800.7720.219
Don't know if this helps.
Does anyone hav any idea why and what I can do to resolve it.
thanks
Jock
Try changing the SSID (name of your wireless network) to something else and see if your DVP can see it and make sure the SSID is not hidden.
Thanks, tried that last night. No luck I'm afraid.
On the router admin now and It's all as it should be fom my service provider settings.
I have a full signal of my neighbours router and just don't understand why it's chosen mine to not even find. When it appeared last time it was after turning the router off all night. I tried that again last night but it didn't appear this morning when I turned it back on.
Confused !!!
Jock
have you been able to connect to and maintain future connections to other wireless networks? if the same problems happens with other networks, I'd run a factory restore on your phone as it seems there might be a software issue. However if you can connect and then are able to re-establish a Wifi connection to other networks then I'm stumped!
I've just changed the SSID to something completely different and it's appeared and I'm now connected again.
All I can say is that it connects to the router for around a week and then the network dissapears.
Short of changing the name every 7-10 days I can't really see another resolve.
In answer to your other question, I haven't really used it on other networks.
I'll see how it goes with this new name.
Thanks for all your help and suggestions
Jock
After reading other posts, this might be an issue with the .219 firmware that you are on. Just keep checking for updates. You could try a hard reset of the phone and then a reboot of the router
Also make sure your router is set to either B or G mode. Check my post here: http://forum.xda-developers.com/showthread.php?t=1324949
Thanks, I did a hard reset when it first went off, still found nothing when it re-booted. I'll keep an eye out for the firmware update.
Thanks again.
My phone just started doing this as well. Very frustrating as I cant download large updates and I dont want to exceed my data cap. I am totally fed up with this phone!
Fixed. Called Dell. Long press network name. Press delete. Press network name when it shows again. Reenter password. Works!
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
thotwielder said:
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
Click to expand...
Click to collapse
Hi,
I had a similar problem with my note and was advised to go into the wifi settings and deactivate "Scanning always available" and "Auto network switch".
I had this problem with a Virgin media router and where android was under the impression the connection was unstable it was deactivating the wifi to go back to the cellular.
This may be completely wrong but it solved it for me.
Hope this helps!
I had this issue and the only thing that solved it was a factory reset.
I had a similar problem with my Note 3 (SM-N9005) and Virgin Superhub 1
I hadn't previously noticed problems with wi fi at home when using different phones in the same location.
After much reading on support forum I concluded that many Superhub users believe the device is not very effective when operating as both a cable modem + wi fi router.
I opted for an expensive solution of buying a new wi fi router.
My Superhub now operates just as a cable modem and is connected via ethernet cable to the adjacent Asus RT-AC66U which does have the advantage of 802.11 ac.
Speed test result from Note 3 via wi fi setup described above.
http://www.speedtest.net/my-result/a/822449802
Sent from my SM-N9005 using XDA Free mobile app
Thanks paul, mine is super hub as well. I want to get a router to test, but worring if it doesn't solve the issue.
wow, that router is a lot of money, really hope it's not the router issue.
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
I have just confirmed that the Bluetooth in my car is not detecting my phone when it scans (the phone bt is switch on and the visible box being checked) so that's both radios with similar issues.
afcal72 said:
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
Click to expand...
Click to collapse
Im having same issue with wifi... sm-g900r4
I just stumbled on a clue, while using an app called 'wifi cleaner' there is a feature allowing you connect to wifi networks within the app. I type in the password, authenticating is shown on the screen followed by "incorrect password".
I know the password to be correct..
Mmm
stephenl80 said:
Im having same issue with wifi... sm-g900r4
Click to expand...
Click to collapse
I was wondering if you ever got this issue fixed?
I thought I had but the problem comes back in a different way.
Sometimes wifi connects but only connects at 5 mbps.
Now wifi will not turn on at all. ( radio button is greyed in settings)
I did find a thread on xda where some Motorola users were having the wifi off issue and it was due to a missing system file which could be replaced on a rooted device. However I don't have root on my s5 g870a and it's not likely I can get it.