Database Users

Mate 8 Internet Issue with T-Mobile

I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!

Probably wrong settings. Check your apn. And also make sure your phone isn't set up to just LTE only in the phones hidden menu

Update the software also and then check access point settings and set manually.

I check the updater, but there is no new update at all.
About the APN, I have copied exactly the same setting as my wife's S6, but still this issue.
Basically, whenever I am getting 4G above the bar, I can go online, no problem at all. But whenever it comes 3G or H+, my internet completely dropped!

I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.

ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
Click to expand...
Click to collapse
I was actually trying to help out on this issue, on another forum as well. One thing we discovered is that the settings for LTE Cat 6 CA are not on the L29 model.

Dumb question but you aren't using a metal case are you? Any aluminum case will degrade wifi and LTE to the point where it might switch over to HSPA+ due to poor LTE reception.

ilovejdmtoy said:
I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!
Click to expand...
Click to collapse
I have the same exact problem! Im on metro which is tmobile. Have you found a solution?

ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
Click to expand...
Click to collapse
I have the L29 model. On T-Mobile, I was getting 3 mbps down and 1.6 mbps up. So I tweaked it around and enabled Data Roaming. Now I am getting 15 down and 9 up. Much more reasonable.

Recently had a similar issue. I copied over the apn from a tmobile device and that was the issue.
Try the 2 apn setup that should be default when you reset apn.
https://goo.gl/photos/a1v3v7K9sKbqBE1C8

I have T-Mobile and it works fast but do yours say "4G" instead of LTE too?
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app

Any updates on this issue? I'm still getting extremely slow mobile data speeds.

UMI Super 3G instead of 4G

Hi,
did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?

I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments

It is a software bug and I think I sort it out after flashing the phone. For now I sorted out the problem using Networks app by Philipp Mangalov and switching network to LTE/GSM auto

Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?

Indopilot said:
Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?
Click to expand...
Click to collapse
I only have 3G and the phone shows that I have internet, but when I try to actually use the data it just says no connection on apps.

zbysogi said:
Hi,
did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?
Click to expand...
Click to collapse
I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.
You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA

sachak said:
I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.
You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA
Click to expand...
Click to collapse
GravityBox is a perfect solution for this problem. You can set up an icon in notification bar allowing You to toggle between 2G/3G/4G

zbysogi said:
I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments
Click to expand...
Click to collapse
same problem

This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.

TerryWebbs said:
This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.
Click to expand...
Click to collapse
Could you tell me some app that resolve this?
Thanks

I've got a UMI Super and had this issue as well:
try this app:
Network by Philipp Mangelow
https://play.google.com/store/apps/details?id=de.mangelow.network

4g Umi Super on Giff Gaff
You need Giff Gaff settings in access point name. If you try and use O2 4g it doesn't work even though Giff Gaff uses O2 network. Settings are really easy to input but MUST be Giff Gaff not O2.
zbysogi said:
I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments
Click to expand...
Click to collapse

There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.

4G on a Umi Super on GiffGaff.
zbysogi said:
There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.
Click to expand...
Click to collapse
All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.

Maz Jones said:
All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.
Click to expand...
Click to collapse
Well said. I just shake my head in despair when I see how totally clueless people try to be teachers and Internet gurus with very limited knowledge about the task at hand. These comments should come with warning stickers.

For those who want to be able to switch between 3G/4G and LTE only, use this nifty little APK that I've attached below. It will allow you to enter engineer mode without using the dial code.

Hi
This is a bug implemented in Android 7.0.
I had the same.
1 Just force in your parameters 2G/3G networks
2 wait for network authentification (no more excalamtion mark)
3 go back to 4G
Every thing will be OK to next switch off or plane mode.
Rgds,

LTE band 7 (2600) not working
I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.
Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.
Thanks

bemo00 said:
I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.
Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.
Thanks
Click to expand...
Click to collapse
You may try to force 3G and then try to force 4G
You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)
http://www.ucc.co.ug/data/imei/2
After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?
What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).

SimurghXDA said:
You may try to force 3G and then try to force 4G
You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)
http://www.ucc.co.ug/data/imei/2
After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?
What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).
Click to expand...
Click to collapse
Is it safe to change the IMEI number? and where can I find another number for a UMI device?
GPS is working fine, it fixes pretty fast, but I'm not sure about interruption in the signal because I haven't used it enough yet

Signal problem theory/research

Hello, i live in a relatively small town where my service provider has very poor 4G signal. but pretty good 3G signal. With the Axon 7 i have a lot of signal problems that i didnt have with any of my previous phones, where outdoor signal is pretty bad and indoor signal is almost unusable. It also connects almost exclusively to 4G, and in contrast all of my previous phones connected almost exclusively to 3G. Over the last weekend i traveled to a major city where my service provider has very strong 4G signal, and the signal problem was almost non existant. I even had signal in places where other people with the same service provider did not. So my theory is the following, assuming that the hardware (antenna) used for 4G and 3G is the same, it may not be a hardware problem, but a problem with the software having a hard time knowing which band/signal it should connect to. It seems that in my case it prioritizes 4G signal and the cost of a VERY unstable cellphone service. This is also assosiated with the fact that when it connects to 3G (incredibly rare), the phone goes inmediately from 1/2 bars to 4/5 bars. I also changed the SIM configuration to leave LTE out, but either for a visual bug or a software bug, it keeps connecting only to 4G. So could this be the problem that me and a lot of people in low 4G signal zones are having? Is there anyway i can force the phone to connect exclusivly to the 3G signal to test if that is indeed the problem?
Regards!

Nehuen said:
Hello, i live in a relatively small town where my service provider has very poor 4G signal. but pretty good 3G signal. With the Axon 7 i have a lot of signal problems that i didnt have with any of my previous phones, where outdoor signal is pretty bad and indoor signal is almost unusable. It also connects almost exclusively to 4G, and in contrast all of my previous phones connected almost exclusively to 3G. Over the last weekend i traveled to a major city where my service provider has very strong 4G signal, and the signal problem was almost non existant. I even had signal in places where other people with the same service provider did not. So my theory is the following, assuming that the hardware (antenna) used for 4G and 3G is the same, it may not be a hardware problem, but a problem with the software having a hard time knowing which band/signal it should connect to. It seems that in my case it prioritizes 4G signal and the cost of a VERY unstable cellphone service. This is also assosiated with the fact that when it connects to 3G (incredibly rare), the phone goes inmediately from 1/2 bars to 4/5 bars. I also changed the SIM configuration to leave LTE out, but either for a visual bug or a software bug, it keeps connecting only to 4G. So could this be the problem that me and a lot of people in low 4G signal zones are having? Is there anyway i can force the phone to connect exclusivly to the 3G signal to test if that is indeed the problem?
Regards!
Click to expand...
Click to collapse
Without knowing which model Axon 7 you are using, where you are using it, and who your provider is, there is little anyone can do to help you. All I can say is that it helped me A LOT to go into settings and turn off
VoLTE.

tabletalker7 said:
Without knowing which model Axon 7 you are using, where you are using it, and who your provider is, there is little anyone can do to help you. All I can say is that it helped me A LOT to go into settings and turn off
VoLTE.
Click to expand...
Click to collapse
U model last update, using it from Argentina, and the provider is Claro. I have LTE disabled in SIM confg as i already said and VoLTE turn of as well but the phone keeps connecting to 4G no matter what i do, even if i configure it to only GSM
I don't think its a matter of position or provider (version could be if different software is provided), but a general issue with the phone and band/signal interpretation coupled with the apparent innability to go off 4G
Refards!

Nehuen said:
U model last update, using it from Argentina, and the provider is Claro. I have LTE disabled in SIM confg as i already said and VoLTE turn of as well but the phone keeps connecting to 4G no matter what i do, even if i configure it to only GSM
I don't think its a matter of position or provider (version could be if different software is provided), but a general issue with the phone and band/signal interpretation coupled with the apparent innability to go off 4G
Refards!
Click to expand...
Click to collapse
ok when it connects to LTE it says "4G LTE". The 4G that you are getting is probably HSPA or something. And we had someone on here a few months back using Claro in Argentina and they had to seek answers from their Claro

tabletalker7 said:
ok when it connects to LTE it says "4G LTE". The 4G that you are getting is probably HSPA or something. And we had someone on here a few months back using Claro in Argentina and they had to seek answers from their Claro
Click to expand...
Click to collapse
If "4G LTE" is 4G and "4G" is HSPA, when only a "G" appears, what band am i connecting too? Its still pretty weird that im having major signal issues in my town, but when i go to a big city my signal is even better than other phones, it seems inconsistent with the whole "bad hardware" theory. I talked to Claro and it seemed like from their end it was a non issue, can you point me to the thread to see if he got it fixed somehow?
Regards!

Nehuen said:
If "4G LTE" is 4G and "4G" is HSPA, when only a "G" appears, what band am i connecting too? Its still pretty weird that im having major signal issues in my town, but when i go to a big city my signal is even better than other phones, it seems inconsistent with the whole "bad hardware" theory. I talked to Claro and it seemed like from their end it was a non issue, can you point me to the thread to see if he got it fixed somehow?
Regards!
Click to expand...
Click to collapse
/Trolling a bit/
I'm always LMAO when I hear US people talking about that 4G scam (which is H+ for real btw)
G is for 2G
E is for 2G+
3G is 3G
H is 3G+
H+ is 3G++ (an intermediary protocol up to 42MBps)
4G is LTE (up to 150Mbps in the EU most of the time)
4G+ is LTE-A (which is available in most of the EU, SK & JP) - up to 600Mbps, 200MBps in most tests
I've not heard of an app that could modify the way the phone "clings" to 4G LTE, since that might likely be the modem firmware doing it on its own.

RedWave31 said:
/Trolling a bit/
I'm always LMAO when I hear US people talking about that 4G scam (which is H+ for real btw)
G is for 2G
E is for 2G+
3G is 3G
H is 3G+
H+ is 3G++ (an intermediary protocol up to 42MBps)
4G is LTE (up to 150Mbps in the EU most of the time)
4G+ is LTE-A (which is available in most of the EU, SK & JP) - up to 600Mbps, 200MBps in most tests
I've not heard of an app that could modify the way the phone "clings" to 4G LTE, since that might likely be the modem firmware doing it on its own.
Click to expand...
Click to collapse
Then this is even weirder, because is G is not 3G, but 2G it means that the phone NEVER connects to the major band that all of my previous phones and Claro users connect to. Is there anyway to force to only connect to 3G?
Regards!

i have the G european model, in my town i have bad lte signal 1/2bar, when with my previously xiaomi mi4c was got 4/5 bars (maximum). In the big town i have got in the most of cases 4/5 bars. I think the "signal problems" are relatives of a lack of somehow software. i told this because i've read with the china model with the last updates an improvement of the signal reception of the phone.

Nehuen said:
Then this is even weirder, because is G is not 3G, but 2G it means that the phone NEVER connects to the major band that all of my previous phones and Claro users connect to. Is there anyway to force to only connect to 3G?
Regards!
Click to expand...
Click to collapse
You can however force a specific protocol indeed, but you will lack the ability to autoswitch networks. Just download 4G LTE Switch (here) which is a glorified secret code dialer. Just click on prefered network and change at your convenience (4G LTE only, WCDMA only - H+ - and so on). Remember that if you force 4G LTE in an area in which you have no coverage, you won't have internet, and no 2G/3G fallback (so no texts, no calls)

I don't know if this is the same problem, but my wife has an iPhone 6+ and I have an A2017U on B29 stock root. We both use the same network (Movistar Mexico) and while her iPhone often registers LTE, my A7 often registers 4G or even E in the same place. The A7 is receiving the same bands but appears to be "choosing" or locking into the slower protocols more often.
EDIT: NEVER MIND… an xposed module was messing with my network settings. Fixed it. Now I get LTE right away.

nuserame said:
EDIT: NEVER MIND… an xposed module was messing with my network settings. Fixed it. Now I get LTE right away.
Click to expand...
Click to collapse
Which module?

What if flash any Custom OS?Would it give better signal ?

can i downgrade or flash a earlier modem partition?

i am having issues with my phone now, i only get E (edge speed all the time ever i pay my bill) i have a gig of LTE data and i always get edge speed no matter where i am in the 5 burrows of NY. this was not the case before, i never gotten LTE from the beginning because tmobile uses different bands then what this phone has< that i understand and will address another time but i use to always get H+ service watch was great and idk what happen but after some updates my service degraded and i cant figure out what it is if its ether my sim card going bad (i dont know anyone with another tmobile phone) or if my phone is messing up. I called the company and they said everything is ok on their end and that i have coverage and lte capability and insisted that it was my phone. i tried back flashing a while back and to no avail. i am about to attempt to deepflash back to factory image back when the phone first came out but i was wondering if that will even downgrade the modem or make a difference?

Install guru network app , via playstore , and check all fully tests , and lock network profile! And bands , try !

sahafdeen said:
Install guru network app , via playstore , and check all fully tests , and lock network profile! And bands , try !
Click to expand...
Click to collapse
yes, its related to bands avalible on your phone
for instance, my carrier uses B1-2100mhz and b8-900mhz for 3g. My phone doesnt work on 900mhz 3g so i disabled it
now i got full lte and 3g(H+) all the time
try disabling one of them and see for yourself

Jure_aleksic said:
yes, its related to bands avalible on your phone
for instance, my carrier uses B1-2100mhz and b8-900mhz for 3g. My phone doesnt work on 900mhz 3g so i disabled it
now i got full lte and 3g(H+) all the time
try disabling one of them and see for yourself
Click to expand...
Click to collapse
Hmm,I haven't tried disabling bands, I'll try that although I'm phone must have gotten damaged because even a stock deep flash didn't fix it

its hardware related

Jure_aleksic said:
its hardware related
Click to expand...
Click to collapse
I have no choice but to believe that but I wonder how I never mistreat this phone and I never even dropped it before it still in a very tough case

its xiaomi's fault
btw u can enable lte bands if they are missing

Nothing worked, Well I guess my phone is broken. And I have to spend money I don't have to buy an new one[emoji34] do I even want to buy another xiaomi phone with this unplanned error.

HELP! Only 5 days to fix this problem!

Hey guys, I need some help from a genius:
I had my Mi 9T imported to the USA on a whim, fully expecting to have to send it back for incompatibility (I have AT&T, and the 9T doesn't support either main band for this carrier). HOWEVER, to my surprise this phone is quite good and I actually do get decent coverage here WITH one major drawback:
The network keeps reverting back to 4G!
Whenever I lose LTE coverage, it reverts back to 4G, just like my iPhone, but then it stays stuck in 4G! The only way to get it back to LTE is to go into settings, SIM cards & mobile networks, SIM card settings, and then change the preferred network type from LTE to 2G only then back to LTE, which kicks it back into LTE mode (this can also be done from the secret Phone information menu in the about phone section).
Solutions?? If I can't figure this out I'll have to send the phone back within the next 5 days for a refund, but I would really like to keep it. I literally created an account here just to ask this question. Thanks in advance!

4G is the same as LTE. Not sure what you are saying here.

syl0n said:
4G is the same as LTE. Not sure what you are saying here.
Click to expand...
Click to collapse
I'm talking about what the phone actually says in the top right corner. When it says LTE I get 70 Mbps +/- whereas when it says 4G I get 1.5 Mbps. Perhaps this is part of the problem?

Telikad said:
I'm talking about what the phone actually says in the top right corner. When it says LTE I get 70 Mbps +/- whereas when it says 4G I get 1.5 Mbps. Perhaps this is part of the problem?
Click to expand...
Click to collapse
It could be the band you are connected to, try "network signal guru" from the play store, you can see which band your phone is connected to! You can also disable bands with it. but you will need root though!