Database Users

To Update my Sprint Unlocked S7 Running on Cricket, do I need to use a Sprint sim?

I am concerned because I'm looking forward to Android Nougat but I haven't gotten a December security update and the phone uses sprint software. It's using the November update, and I updated right when I got the phone. Except I can't remember if the Sprint sim was in when I updated. For the phone to update, does there need to be a Sprint sim in or can I use my cricket sim? Thanks.

AkagisComet said:
I am concerned because I'm looking forward to Android Nougat but I haven't gotten a December security update and the phone uses sprint software. It's using the November update, and I updated right when I got the phone. Except I can't remember if the Sprint sim was in when I updated. For the phone to update, does there need to be a Sprint sim in or can I use my cricket sim? Thanks.
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You don't need any specific SIM for OTA's.

Verizon updating unlocked device with another carrier Need Help

August 2016 while travelling i asked for an unlocked S7 edge from Bestbuy and they gave me the Verizon version. The salesperson inserted the AT&T sim that i was using at the time and all working fine.
i returned to South Africa in September and inserted my Vodacom sim from South Africa and still working fine, even now as i'm typing.
But what caught me is that i have not gotten any notification for updates since i got the phone, and when i go in to 'settings' and 'check for new system update, i get the message: "Software update is temporarily unavailable".
i'm not sure if there were no any official updates from Verizon since i bought the phone or because i'm using another carrier's sim card that's why it's not picking up any updates.
Any help?
Haven't looked into Rooting as i'm not really a power user, but just want to get the latest updates.
Is there a way for me to update to the latest without Root
my current S7 edge's software info as below:
Model Number: SM-G935V
Android Version: 6.0.1
Android Security Patch Level: May 1, 2016
Baseband Version: G935VVRU2APD2
Any input will be appreciated
*sorry if there is already a thread on this topic as i wasn't able to search and find the exact problem i'm facing

Well if trying to update the phone through settings didn't work, I recommend you installing Smart Switch in your pc and updating your phone through that Samsung software.

You got to have a working verizon sim card and service to get ota updates.. Otherwise you'll have to use Verizon update assistant or Samsung switch

Tetraguy said:
Well if trying to update the phone through settings didn't work, I recommend you installing Smart Switch in your pc and updating your phone through that Samsung software.
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PapaDocta said:
You got to have a working verizon sim card and service to get ota updates.. Otherwise you'll have to use Verizon update assistant or Samsung switch
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Click to collapse
thanks for the replies, will take a look at smart switch.
also, if i
1) after update the software, will the device go back to it's locked status
2) factory reset, will the device go back to it's locked status
or does it mean that the verizon unlocked devices are 'forever' unlocked no matter what i do to it

Verizon phones are always unlocked even if factory reset or update

PapaDocta said:
Verizon phones are always unlocked even if factory reset or update
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thanks again, now i can go do what i got to do:good:

Enjoy

Why didnt my phone get nougat?

I recently bought my s7 edge directly from the samsung website at&t version and got it unlocked to be used on the tmobile network. I tried updating the phone to nougat but at&t software update would say that I am on the latest software which was 6.0.1. I even used a working at&t sim card because I thought maybe you need to be on their network but still it gave me the same thing. Finally I just used odin to update to nougat but I wanted to know if anyone knows why I was not able to update ota?

navpal93 said:
I recently bought my s7 edge directly from the samsung website at&t version and got it unlocked to be used on the tmobile network. I tried updating the phone to nougat but at&t software update would say that I am on the latest software which was 6.0.1. I even used a working at&t sim card because I thought maybe you need to be on their network but still it gave me the same thing. Finally I just used odin to update to nougat but I wanted to know if anyone knows why I was not able to update ota?
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You are on the international version if you bought it directly from Samsung. They haven't released the international N for the S7 Edge. I know this is frustrating but you aren't the only one. If you can put up with ATTs bloat then go flash the Odin files, they have been released for ATT.
Sent from my SAMSUNG-SM-G935A using Tapatalk

Won't search for latest OTA updates

Hi, I bought a Galaxy S7 edge sm-g935a, and I'm using it here in Japan with other network. I'm just wondering why everytime I check for an update, it always says I'm on the latest firmware even when I'm like 3 or 4 versions behind. Even when I connect it to smart switch it also says I'm on the latest firmware too, and when I try to click on firmware upgrade and device initialization, it says "Galaxy S7 Edge does not support initializing, please contact customer support". What should I do to get OTA updates? Thanks

AT&T phones will not receive OTA updates if you're not on the AT&T network. You have to manually flash them. You could keep downloading the latest firmware and flash it, or you could download the U firmware, which will receive updates regardless of carrier.
Sent from my SAMSUNG-SM-G935A using Tapatalk

ajemnace said:
Hi, I bought a Galaxy S7 edge sm-g935a, and I'm using it here in Japan with other network. I'm just wondering why everytime I check for an update, it always says I'm on the latest firmware even when I'm like 3 or 4 versions behind. Even when I connect it to smart switch it also says I'm on the latest firmware too, and when I try to click on firmware upgrade and device initialization, it says "Galaxy S7 Edge does not support initializing, please contact customer support". What should I do to get OTA updates? Thanks
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I'd consider switching to the 935U Firmware, it kills the useless AT&T bloat, and you'll get OTA's
https://forum.xda-developers.com/att-s7-edge/how-to/updated-935u-935a-live-links-pi3-t3501686

stew1411 said:
AT&T phones will not receive OTA updates if you're not on the AT&T network. You have to manually flash them. You could keep downloading the latest firmware and flash it, or you could download the U firmware, which will receive updates regardless of carrier.
Sent from my SAMSUNG-SM-G935A using Tapatalk
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Thanks man, I tried searching for its latest firmware but none of it seems to work out, I found some on google and download it but when I tried to unzip the files, all the files that I've downloaded we're corrupted LOL. I'm now switching to 935U firmware :good:

My S7 edge won't update either. I seem to be stuck on the May 2017 security update (Build # G935AUCS4BQE1). I bought my phone from swappa.com last month. The seller had it listed in the AT&T section as the SM-935A. I can use it for the most part without any issues (no Wi-Fi calling, not recognized on the AT&T network). When I check the IMEI # with Samsung, they show it listed for Sprint. Any suggestions of what I should do? I know one option is to flash the 935U firmware.
Thanks in advance.

caferacer73 said:
My S7 edge won't update either. I seem to be stuck on the May 2017 security update (Build # G935AUCS4BQE1). I bought my phone from swappa.com last month. The seller had it listed in the AT&T section as the SM-935A. I can use it for the most part without any issues (no Wi-Fi calling, not recognized on the AT&T network). When I check the IMEI # with Samsung, they show it listed for Sprint. Any suggestions of what I should do? I know one option is to flash the 935U firmware.
Thanks in advance.
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Click to collapse
All US (Snapdragon) based S7 Edges are physically identical, so you can run AT&T firmware on a Sprint S7E and vice-versa. However, AT&T is well known for disabling features based on IMEI, which it appears they are doing for WiFi calling. Unfortunately, it appears someone converted a device that started life on Sprint, so unfortunately you may be out of luck. The only way to fix the problem that I am aware of is to temporarily switch your SIM out for an actual AT&T device (whose IMEI is recognized), and that supports WiFi calling and VoLTE, then put the SIM back in your converted S7 Edge.
Converting to U will definitely make the phone a LOT faster (and the battery last longer), but you are giving up on any carrier features period at that point. I personally felt that the performance and battery features were a lot more important to me than WiFi calling or VoLTE and I switched to U a while ago. I haven't looked back, but that's just me.

Thanks jshamlet. I did a chat with Samsung and they confirmed that my phone was originally setup for Sprint and that it has been unlocked. My fiancee has an AT&T branded S7 Edge, so I can try putting my SIM in her phone for a bit. Converting to the U is something I'll seriously consider. I had an unlocked Moto X Pure Edition, so I'm used to not having the Wi-Fi calling or VoLTE.

I ended up using Odin to flash the SM-G935U firmware to my phone. Once that was finished, it downloaded and installed the April - August security updates, so I'm happy now. Also, no AT&T bloatware.

Here are the Firmware updates for the ATT 935A.
https://forum.xda-developers.com/att-s7-edge/how-to/updates-g935a-servers-adb-sideloads-t3583165

AT&T S10+ hasn't received any updates!

Hey everyone. So back in March my wife and I both got new S10+s. I noticed recently that my wife's phone hasn't recieved any updates at all since she got the phone! Shes still on ASD3 firmware, March Security patch, etc. I don't think she's even gotten the fingerprint sensor fix update because her sensor is a pain to use compared to my phone. My phone has been updating regularly.
I tried calling AT&T customer support and they were pretty much useless. Any recommendations? Should i just look up the updates on XDA and flash the phone to the newest patch myself with Odin or something?

That's very odd given the phone forces updates by itself. Make sure your wifi connection is good. Try going to settings and manually clicking on software update. If that doesn't work just download the firmware from XDA here and flash it with that special version of ODIN. Due note that by flashing thru ODIN it will erase everything I think like a factory data reset does.

Is your wife using an AT&T SIM? It's probably a dumb question but AT&T doesn't update phones with their firmware if a non AT&T SIM is being used. It has to be actual AT&T - - they won't update if the SIM from an AT&T MVNO like Cricket is installed either.
If your wife has AT&T but different service plan as an experiment you could put your SIM in her phone and see if any updates show up.

Your AT&T S10+ should be on G975USQS2ASl6 latest firmware with Sept. Security. Do not know why it does not Auto update as mine does on Wifi.

My wifes tmobile one has the same issue, stuck on June patch. I'll be odin flashing it this weekend.