Help!!!! - Sprint LG G5 Guides, News, & Discussion

Can anybody please help how to unlock or root this ls992 g5 I'm really so stuck I really need someone's help please somebody, it's not booting into bootloader I can't even root and I can't even unlock its bootloader and after updating I can't even unlock it back please somebody help

Pranavchandra27 said:
Can anybody please help how to unlock or root this ls992 g5 I'm really so stuck I really need someone's help please somebody, it's not booting into bootloader I can't even root and I can't even unlock its bootloader and after updating I can't even unlock it back please somebody help
Click to expand...
Click to collapse
As it’s been said many many many times here
That’s because you can’t unlock the boot loader. It’s not unlockable....
If you where wanting root or to use the device on another carrier other than sprint you shouldn’t if updated.

hyelton said:
As it’s been said many many many times here
That’s because you can’t unlock the boot loader. It’s not unlockable....
If you where wanting root or to use the device on another carrier other than sprint you shouldn’t if updated.
Click to expand...
Click to collapse
:crying::crying:
I really hope if something is possible,

Pranavchandra27 said:
:crying::crying:
I really hope if something is possible,
Click to expand...
Click to collapse
If you updated no. If you want gsm unlock you can try remote unlock. But your honestly better off buying a different model of the G5 if your trying to use it on another carrier other than sprint.
Sent from my iPhone using Tapatalk

hyelton said:
If you updated no. If you want gsm unlock you can try remote unlock. But your honestly better off buying a different model of the G5 if your trying to use it on another carrier other than sprint.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I didn't know so much about this before buying and I also don't know how remote unlock works:crying:

Pranavchandra27 said:
I didn't know so much about this before buying and I also don't know how remote unlock works:crying:
Click to expand...
Click to collapse
Remote unlock is where you pay someone to unlock your phone like on eBay as an example.
There’s tons of posts on it here. In my option Never buy a sprint device unless your gonna use it on sprint.
Now if you was sold the phone as unlocked I’d request a return/refund
Sent from my iPhone using Tapatalk

hyelton said:
Remote unlock is where you pay someone to unlock your phone like on eBay as an example.
There’s tons of posts on it here. In my option Never buy a sprint device unless your gonna use it on sprint.
Now if you was sold the phone as unlocked I’d request a return/refund
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I've one I bought it refurbished 3 months ago and everything was going good it was unlocked just 4g wasn't working but somehow something happened and I had to perform hard reset and after resetting phone it was locked back and now I can do nothing hidden menu showing differently than it was neither it asks for unlock sim code so I could pay for unlock code but this new latest update seems everything has blocked impossible to unlock the phone :crying:

Related

Will this new root help me unlock my weird t-mobile GS7 edge?

Hey guys,
i got this legit t-mo gs7e which came for free through this promotional agency. it is clearly branded as t-mobile and only works with t-mobile US sim card, but t-mo hotline keeps saying it is not a t-mobile phone. longer description in this thread which i accidentally posted in the GS7normal section: (i asked for the thread to be moved over here to avoid double post but nothing happened)
https://forum.xda-developers.com/tmobile-galaxy-s7/help/unlockable-t-mobile-s7-edge-t3572986
will this new root help me making any use of this phone or do i have to just buy a new one? i been on the hotlines for about 3 weeks now and about to give up and just try to sell it and buy something else, so you people are really my last resort.
also willing to tip if someone can guide me through the process.
definately a legit, not-blocked, paid-off phone, just nobody can remove the sim-lock and i need to use it both in foreign countries and on diff networks in the US.
thanks in advance,
b
bingo500 said:
Hey guys,
thanks in advance,
b
Click to expand...
Click to collapse
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Is it a G935T?
tengtengvn said:
Is it a G935T?
Click to expand...
Click to collapse
yes, G935TUVU4BQB1
jasons1004 said:
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Click to expand...
Click to collapse
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
[/COLOR]
bingo500 said:
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
Click to expand...
Click to collapse
I don't think there is any hack or anything to sim unlock the phone. I believe it hinges on getting your imei into the tmo database, or using a paid service. Check this post and maybe try and contact that TMobile rep: https://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032/post65795953
It will not help you unlock the sim lock.
I have been watching your comments since your firdt post about yiur phone and i hate to say it but i think you are going to have to use a pay service.
Sent from my SM-G935T using XDA Premium HD app
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
bingo500 said:
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
Click to expand...
Click to collapse
Yeah, I guess a paid service requires that your phone be registered in the carrier's database. Then if the unlock app doesn't work, you could choose to pay. So hopefully you can reach that woman and have her help! Good luck and keep us posted
OK, so I have a question. I'm Trying to move from t-mobile to Verizon but I'm trying to keep my same phone. So no matter what I do im better off getting a new phone?
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
Araltd said:
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
Click to expand...
Click to collapse
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
lapocompris said:
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
Click to expand...
Click to collapse
The models that have unlock device apps can only be unlocked (Tmobile metropcs possibly others?) will have to be unlocked thru the app (AFAIK) other models (certain models, which vary accordingly) can be unlocked instantly thru cable.
Now, is it "impossible to hack"? I dunno? I don't think anything is impossible to hack.... (don't read into that, I'm not saying it's been done, I'm merely making a statement that's all)
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
I believe the device was purchased from Samsung.com and only those devices are not recognized by T-Mobile unlock app.. I heard that you've to call T-Mobile business support instead of technical support for this issue.. I had the same wth an S7 and was discussing in S7 forums
Sent from my iPhone using Tapatalk

T-mobile unlock bootloader?

Hi I am wondering if i purchased a gs8 outright will tmobile unlock the bootloaded for me?
Lol no... They will unlock the sim at 45 days of service
Ah thanks. It seems pretty ****ty that even though you pay for a phone outright they do not want you to do what you want on it. That should be illegal lol
Sad but true. You could have had better luck if you got the Verizon or even the AT&T version instead. Spending 5 minutes by googling each carriers sim unlock policy could have given you all the answers beforehand. Our country and cell phone providers are extremely shady regarding sim unlocking our phones
kevkid said:
Hi I am wondering if i purchased a gs8 outright will tmobile unlock the bootloaded for me?
Click to expand...
Click to collapse
You have to buy the Exynos version. I've imported phones in the past to do stuff like that. Got three Motorola phones from other countries, via eBay and other sources -- running them on AT&T, bootloader unlocked. $700 each for the first two.
He said unlock the bootloader not sim unlock big difference there.
Guessphx said:
He said unlock the bootloader not sim unlock big difference there.
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Click to collapse
Of course but anyone smart enough to post a thread all by themselves has to know these are never going to have the bootloader unlocked so its safe to assume he meant sim unlock instead. Who contacts the cell phone provider to unlock the bootloader? The carrier at best can sim unlock it they dont even know a bootloader. Samsung reps dont even have a clue if you asked them. Everybody who cares about the boot loaders already knows the status
Nah i know the difference. I just figured i'd ask about it lol
kevkid said:
Nah i know the difference. I just figured i'd ask about it lol
Click to expand...
Click to collapse
Good to know
If you're going to answer questions like a jerk don't answer them.
Of course but anyone smart enough to post a thread all by themselves has to know these are never going to have the bootloader unlocked so its safe to assume he meant sim unlock instead. Who contacts the cell phone provider to unlock the bootloader? The carrier at best can sim unlock it they dont even know a bootloader. Samsung reps dont even have a clue if you asked them. Everybody who cares about the boot loaders already knows the status
Click to expand...
Click to collapse
Everybody who knows anything learned it from an external source. There are that are bootloader locked until the phone is paid off then it is both SIM and bootloader and lot but only for selected phones. Not all but some. The Google Pixel is a good example of that. You can pay it off completely and in x days unlock the bootloader. The OP probably heard something along these lines and wondered if this courtesy was available for its phone. Unfortunately it's not for the T-Mobile variant and maybe others but I don't know about them. I also am waiting for a policy change that maybe we're allowed to get into the phones that we fully own. One last thing everyone is as smart as every teacher allowed them to be.

Samsung Galaxy S8 Xfinity Mobile

Hello. I have recently purchased a samsung galaxy s8 that was on xfinity mobile and the orginal owner didnt know his account info so he couldnt unlock the device. I have been trying for days now trying to unlock it and i dont have any money right now. Could someone please unlock my device. I switched the rom to a g950u1 hoping it would unlock it which it didnt. All it did was remove the bloatware. I can't call or text anyone and its really been annoying me. It just says Invalid Sim Card, and ask for a unlock code. i was hoping if someone could unlock my device for free, i would greatly appreciate it. I dont have any money but if someone play's PC games i can give someone a gta 5 account for just the trouble you will have to go through. i am extremely desperate.
Heres my phone info
Model Number: SM-G950U1
SERIAL NUMBER: R28K3448P4E
IMEI: 356353081744156
BUILD NUMBER:R16NW.G950U1UES5CRF5
and the carrier code is, CSS.
I would be extremely gratefull if you could unlock it. Have a great day and please respond ASAP! Thanks!
Is your phone locked to a certain sim network and you want to unlock it to any network, or does your phone ask for the google account that was used on the phone to unlock?
xNexeon said:
Is your phone locked to a certain sim network and you want to unlock it to any network, or does your phone ask for the google account that was used on the phone to unlock?
Click to expand...
Click to collapse
No the phone is fully working I just cant use my carrier on it. It's a xfinity mobile phone normally. And I want to unlock it so I can use it for At&t
vvsgaot said:
No the phone is fully working I just cant use my carrier on it. It's a xfinity mobile phone normally. And I want to unlock it so I can use it for At&t
Click to expand...
Click to collapse
There isn't a free way to do it, you can do it yourself by googling something like "Samsung galaxy s8 unlocking service from xfinity", it will cost you anywhere from 10-40 dollars to get your phone unlocked, but imo you are better off going into a local shop and getting someone to do it that know what websites aren't scams
xNexeon said:
There isn't a free way to do it, you can do it yourself by googling something like "Samsung galaxy s8 unlocking service from xfinity", it will cost you anywhere from 10-40 dollars to get your phone unlocked, but imo you are better off going into a local shop and getting someone to do it that know what websites aren't scams
Click to expand...
Click to collapse
Thats the thing I have no money and I was hoping someone out of their kind heart would help me out. I'm so desperate
vvsgaot said:
Thats the thing I have no money and I was hoping someone out of their kind heart would help me out. I'm so desperate
Click to expand...
Click to collapse
It's not cheap wise either I have unlocking software and regular means did not work on mine. I am a xfin customer. The unlock code is like a 15 digit msl code. We had to brute force mine it took several hours to read. And get the code. Your going t have to pay. Xfinity probably won't do it either even the software I got it Has to be unlocked using the same tool t mobile s8 uses and costs quite a bit
TheMadScientist said:
It's not cheap wise either I have unlocking software and regular means did not work on mine. I am a xfin customer. The unlock code is like a 15 digit msl code. We had to brute force mine it took several hours to read. And get the code. Your going t have to pay. Xfinity probably won't do it either even the software I got it Has to be unlocked using the same tool t mobile s8 uses and costs quite a bit
Click to expand...
Click to collapse
Oh well thanks for your time
vvsgaot said:
Oh well thanks for your time
Click to expand...
Click to collapse
yea I just tried my softwre again on my 2nd s8 and it wont unlock any thing as it gets updated all the time
I did get
on mine get
the network subset lock off
sp lock off
and the CP lock off
But the actual network lock is still on
I would look for legit online unlocks and when you message them let them know it has to be read as a tmobile type device Dont know why But that was the only way to get mine unlocked
TheMadScientist said:
yea I just tried my softwre again on my 2nd s8 and it wont unlock any thing as it gets updated all the time
I did get
on mine get
the network subset lock off
sp lock off
and the CP lock off
But the actual network lock is still on
I would look for legit online unlocks and when you message them let them know it has to be read as a tmobile type device Dont know why But that was the only way to get mine unlocked
Click to expand...
Click to collapse
So when I go to purchase it I need to make sure it's for a tmobile s8?
vvsgaot said:
So when I go to purchase it I need to make sure it's for a tmobile s8?
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Click to collapse
I would chat the seller first to see if they know anything about it but pretty much yes
even though a unlock code enter comes up mine had to be run as a tmobile device like a device with app unlock not code
TheMadScientist said:
I would chat the seller first to see if they know anything about it but pretty much yes
even though a unlock code enter comes up mine had to be run as a tmobile device like a device with app unlock not code
Click to expand...
Click to collapse
Well the one I was looking at required teamviewer and they were going to access my phone through my computer. The seller has 100% positive feedback. Here's the link to it, do you think it will work
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/192402746529
vvsgaot said:
Well the one I was looking at required teamviewer and they were going to access my phone through my computer. The seller has 100% positive feedback. Here's the link to it, do you think it will work
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/192402746529
Click to expand...
Click to collapse
maybe you just have to chat them
TheMadScientist said:
maybe you just have to chat them
Click to expand...
Click to collapse
I will

Unlocking LGV35

Hello XDA friends,
I recently bought a LGV35 AT&T with bad imei, I'm not form USA so I was thinking I was able to unlock it for carriers outside USA, I have an octopus box but unfortunately my box doesnt support that model yet, I tried to contact with a few unlock providers but unfortunately again they dont have support for that model neither, so I want to ask you that if there is a way to unlock it or I will have to wait until my box have an update to unlock that type of model.
Best regards.:fingers-crossed:
rapidrayo said:
Hello XDA friends,
I recently bought a LGV35 AT&T with bad imei, I'm not form USA so I was thinking I was able to unlock it for carriers outside USA, I have an octopus box but unfortunately my box doesnt support that model yet, I tried to contact with a few unlock providers but unfortunately again they dont have support for that model neither, so I want to ask you that if there is a way to unlock it or I will have to wait until my box have an update to unlock that type of model.
Best regards.:fingers-crossed:
Click to expand...
Click to collapse
I need a solution too. Thanks guys:fingers-crossed:
Me too.. Unfortunatley its been decided that there will never be any unlocking, rooting, sim unlocking or any ROMs for this phone. v30 and v40 get there own dedicated forums.. while v35 still gets none. The higher ups in the XDA world put a hex on the V35....They dont want any development.
Hey guys just a quick update, I already tried from different unlock services with no luck seems like they already don´t have access to unlock codes or something like that.
rapidrayo said:
Hey guys just a quick update, I already tried from different unlock services with no luck seems like they already don´t have access to unlock codes or something like that.
Click to expand...
Click to collapse
I tried 5 different companies too with no luck. :crying:
freccia said:
I tried 5 different companies too with no luck. :crying:
Click to expand...
Click to collapse
I think we just only have to wait.
rapidrayo said:
I think we just only have to wait.
Click to expand...
Click to collapse
Are you optimistic? What do you think could happen to unlock our units?
I would like to be optimistic too :fingers-crossed:
freccia said:
Are you optimistic? What do you think could happen to unlock our units?
I would like to be optimistic too :fingers-crossed:
Click to expand...
Click to collapse
Yes I'm optimistic
Because they told me that every week they receive new model for unlock, so maybe we are in an unrealease list (for me from AT&T) so maybe the OEM are not able yet to release the codes.
But don't be very very optimisitc because this a new a phone so the unlock service could be in a few weeks or maybe in months, but be positive!
rapidrayo said:
Yes I'm optimistic
Because they told me that every week they receive new model for unlock, so maybe we are in an unrealease list (for me from AT&T) so maybe the OEM are not able yet to release the codes.
But don't be very very optimisitc because this a new a phone so the unlock service could be in a few weeks or maybe in months, but be positive!
Click to expand...
Click to collapse
Ok! I'll be positive :fingers-crossed:
So you have a box eventually to unlock the phone too? If it will be suppurted earlier than the codes could you do it in a remote way (via internet)? I can pay for it.
Ive been trying to get an unlock code for 3 months
freccia said:
Ok! I'll be positive :fingers-crossed:
So you have a box eventually to unlock the phone too? If it will be suppurted earlier than the codes could you do it in a remote way (via internet)? I can pay for it.
Click to expand...
Click to collapse
octoplus supports it but damage the efs partitcion , and gc pro i think it need to be rooted wich now is impossible i actually think they made the unlock by box pretty much impossible no download mode at all , no access to fastboot , even adb commands are worthless, the first time i see no way to unlock an lg phone from at&t from unlock code resellers , first time also that i see that the server for this phone went down since in lauch i unlocked 6 purchasing the unlock code for 5 bucks each
critocorp said:
octoplus supports it but damage the efs partitcion , and gc pro i think it need to be rooted wich now is impossible i actually think they made the unlock by box pretty much impossible no download mode at all , no access to fastboot , even adb commands are worthless, the first time i see no way to unlock an lg phone from at&t from unlock code resellers , first time also that i see that the server for this phone went down since in lauch i unlocked 6 purchasing the unlock code for 5 bucks each
Click to expand...
Click to collapse
GCPro can't repair IMEI!
rapidrayo said:
Hello XDA friends,
I recently bought a LGV35 AT&T with bad imei, I'm not form USA so I was thinking I was able to unlock it for carriers outside USA, I have an octopus box but unfortunately my box doesnt support that model yet, I tried to contact with a few unlock providers but unfortunately again they dont have support for that model neither, so I want to ask you that if there is a way to unlock it or I will have to wait until my box have an update to unlock that type of model.
Best regards.:fingers-crossed:
Click to expand...
Click to collapse
Unlocking codes providers are now working :good::fingers-crossed:
The price was right so I purchased an ATT v35 NIB on ebay from a reputable seller. It was sim locked to att. The ATT route to unlock would have involved a 90 day service committment, expensive and inconvenient. Found codes2unlock.com via the Howard forum, https://www.howardforums.com/showth...lock-AT-amp-T-USA-LG-V35-ThinQ-by-Unlock-Code.
They turned around a sim unlock code in less than 12 hr for $15. Worked like a charm. With that out of the way, I proceeded to flash the latest ULM (Fi) rom to at least partially free the phone. Would be great to have root as an option but I just don't have the will to play cat and mouse with Magisk to be able to use Google Pay.
freccia said:
Unlocking codes providers are now working :good::fingers-crossed:
Click to expand...
Click to collapse
Same here, ATT network unlock codes are working right now, i have 3 V35 unlocked by code at the moment without problem.
cmrntnnr said:
The price was right so I purchased an ATT v35 NIB on ebay from a reputable seller. It was sim locked to att. The ATT route to unlock would have involved a 90 day service committment, expensive and inconvenient. Found codes2unlock.com via the Howard forum, https://www.howardforums.com/showth...lock-AT-amp-T-USA-LG-V35-ThinQ-by-Unlock-Code.
They turned around a sim unlock code in less than 12 hr for $15. Worked like a charm. With that out of the way, I proceeded to flash the latest ULM (Fi) rom to at least partially free the phone. Would be great to have root as an option but I just don't have the will to play cat and mouse with Magisk to be able to use Google Pay.
Click to expand...
Click to collapse
cmrntnnr said:
The price was right so I purchased an ATT v35 NIB on ebay from a reputable seller. It was sim locked to att. The ATT route to unlock would have involved a 90 day service committment, expensive and inconvenient. Found codes2unlock.com via the Howard forum, https://www.howardforums.com/showth...lock-AT-amp-T-USA-LG-V35-ThinQ-by-Unlock-Code.
They turned around a sim unlock code in less than 12 hr for $15. Worked like a charm. With that out of the way, I proceeded to flash the latest ULM (Fi) rom to at least partially free the phone. Would be great to have root as an option but I just don't have the will to play cat and mouse with Magisk to be able to use Google Pay.
Click to expand...
Click to collapse
Just want to make sure i'm understanding this correctly. I have an ATT LG v35 that i'm currently using with a cricket sim. If I pay for the unlock code I will be able to flash the Fi rom? Could you point me to the resources to download the correct rom? It's been a while since i've tried any of this.
I don't know if lgup checks carrier lock state before flashing a kdz. One thing for sure is that there are no kdz's for ATT roms. You won't be able to go back to ATT stock. Unlocking it before crossing that rubicon seemed like a good idea to avoid a future unlocking hassle so that the phone can be used with another carrier, Verizon in my case.
Here's the link to the Fi kdz.
https://lg-firmwares.com/downloads-file/19020/V350ULM10i_00_NAO_US_OP_0221.kdz
Read up on cross flashing in this forum as well as the ones on the G7 and v30.
franciumgoesboom said:
Just want to make sure i'm understanding this correctly. I have an ATT LG v35 that i'm currently using with a cricket sim. If I pay for the unlock code I will be able to flash the Fi rom? Could you point me to the resources to download the correct rom? It's been a while since i've tried any of this.
Click to expand...
Click to collapse
Be sure to do a back up prior to doing the rom. One nice feature of 'restoral' is that you can select which apps/data to restore (meaning you can leave unwanted apps behind). I just did it today and am very happy. Even the authenticator app is working as before. Some logins might need to be redone, but it's worth it.
Solution:
Only buy unlocked phones
I just purchased an AT&T LG V35, had it unlocked through unlocklocks.com for $18.50 , turn around was about 3 hours and code worked with no problems. Hope that helps!

T-Mobile (USA) Carrier Lock

I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk
VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
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Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
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Mikesmith2738 said:
No one knows?
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Bump
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
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That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
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I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
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Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
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Mines similar, a promo free phone with no obligation.

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