Database Users

Unlock the expo and the IQ?

Look at this!
http://octopusbox.com/
Too good to be true?

not sure what this even has to do with our phone... it's not even listed as a supported device

um it does show our phone as supported.
http://octopusbox.com/eng/news/details/35

ManelScout4Life said:
um it does show our phone as supported.
http://octopusbox.com/eng/news/details/35
Click to expand...
Click to collapse
must have been a page i didnt click on. i only briefly looked. my bad

well who wants to buy it?

i am still waiting for att to send me my unlock code. it seems like forever.

There is much cheaper solution than recently released online unlockers. Buy one of the universal SIM unlock modules off ebay - works like a charm. I have couple of here which are much older than LG iQ, sure enough it is not on the supported list but they bypass the sim lock just fine. They cost like 5 bucks shipped and fit fine in the sim slot. Sure enough you have to manually configure all data settings for the operator you will be using as well as disable proxy or many things won't work.
Tested and confirmed working on my own LG iQ

leobg said:
There is much cheaper solution than recently released online unlockers. Buy one of the universal SIM unlock modules off ebay - works like a charm. I have couple of here which are much older than LG iQ, sure enough it is not on the supported list but they bypass the sim lock just fine. They cost like 5 bucks shipped and fit fine in the sim slot. Sure enough you have to manually configure all data settings for the operator you will be using as well as disable proxy or many things won't work.
Tested and confirmed working on my own LG iQ
Click to expand...
Click to collapse
but the box in the first post lets you unlock as many devices as you want. also just call att.

josefcrist said:
but the box in the first post lets you unlock as many devices as you want. also just call att.
Click to expand...
Click to collapse
Well, most people own one phone and I doubt you can get the box for 3 bucks.
Don't know about AT&T, but up here in the great white north no carrier will ever give you unlock codes, no matter what.

I found a vendor that unlocks Telus LG IQ in GTA. They are located in Pacific Mall unit A22. GOSU mobile solutions. I think they use the octopusbox to unlock the phone.
It takes about 30 minutes while you wait. I had mine unlocked today. I am now using it with Rogers sim. It's a little expensive than the unlock code solution(I haven't found one that worked for LG IQ yet) but for me it was worthwhile. Cost: $25

leobg said:
Well, most people own one phone and I doubt you can get the box for 3 bucks.
Don't know about AT&T, but up here in the great white north no carrier will ever give you unlock codes, no matter what.
Click to expand...
Click to collapse
damn that sucks. I just read the wikipedia article on Canada and sim unlocks. carriers really screw you guys over.

Hi. Sorry for interrupt you guys. I have Verizon LG Fathom, and I try to unlock that device all day and night for 4-5 days. However, I couldn't find any way. LG Fathom does have MEID number only, it doesn't have an IMEI number? I just want to know, do you guys have the same MEID number problem issue? If my phone has IMEI nubmer, I think I can get a unlock code and stop being sad like that

can90 said:
Hi. Sorry for interrupt you guys. I have Verizon LG Fathom, and I try to unlock that device all day and night for 4-5 days. However, I couldn't find any way. LG Fathom does have MEID number only, it doesn't have an IMEI number? I just want to know, do you guys have the same MEID number problem issue? If my phone has IMEI nubmer, I think I can get a unlock code and stop being sad like that
Click to expand...
Click to collapse
it cant be unlocked because it is not a gsm phone.

I am in Australia, bought the AT&T version of this phone from eBay. It was locked. Call AT&T wireless international customer service, told him I bought this phone off someone, and the staff gave me the unlocked code immediately (well, it took him a while to figure it out) with no questions asked.

[Q] Nobody able to unlock a Note 3 at the moment?

I've tried several online unlocking services and each one of them has (eventually) told me that the system *everyone* uses to generate unlock codes from IMEI numbers for Samsung devices has been down since before xmas.
I've just moved to another country and I really need to get my phone unlocked, is there no way to get it unlocked so I can use a local SIM in it at all?
At the moment it's basically just a very small tablet.

If you are >4.3 ROM there is no way to unlock it unless you buy unlock code for ~15$

That's the problem though, I've tried to buy the code several times now and each time I have been told that NOBODY can unlock them anywhere sure to the system used for unlocking Samsung devices being down worldwide.

Just have to wait buddy, I know you're frustrated.

ddogishere said:
Just have to wait buddy, I know you're frustrated.
Click to expand...
Click to collapse
so it's definitely true, and it's affecting everyone?

Anyway to unlock lg v20 t-mobile?

I have been looking all over the place to unlock my v20, the places I have see charge a lot of money just to unlock it. I bought the phone from ebay its in perfect condition, I guess the original owner did not pay off their account. So I'm trying to find a way to unlock it any ideas?

Green Ranger 54 said:
I have been looking all over the place to unlock my v20, the places I have see charge a lot of money just to unlock it. I bought the phone from ebay its in perfect condition, I guess the original owner did not pay off their account. So I'm trying to find a way to unlock it any ideas?
Click to expand...
Click to collapse
My understanding is that if there's a balance owed to t-mobile then even the commercial unlock services won't be able to unlock ? it

If I root will that unlock it? I'm on firmware 10s

Green Ranger 54 said:
If I root will that unlock it? I'm on firmware 10s
Click to expand...
Click to collapse
No, you're probably screwed honestly.
Was the phone advertised as unlocked? You might be able to get it refunded with paypal if you file a dispute and it was falsely advertised.
I'd recommend sticking to sites like Swappa for used phone purchases, it's not 100% but they at least check IMEIs prior to listing so you know if it checked out.

I know If I flash a new rom on it, I know that should at least do something for me to unlock it

Green Ranger 54 said:
I know If I flash a new rom on it, I know that should at least do something for me to unlock it
Click to expand...
Click to collapse
Flashing a different rom won't unlock your phone

You need the tmo app to unlock it. It won't work if the bootloader is unlocked.
Is your provider tmo? You might be able to sweet talk them into resuming data use since you are a customer. If you are not, then contact paypal and file a dispute to get your money back.
Checking an IMEI before purchase may not help because it can take tmo 6 months to shut down service after non payment.

If the IMEI is blacklisted then you are screwed.

I checked the imei it's clean. It's just the previous owner left a balance

Green Ranger 54 said:
I checked the imei it's clean. It's just the previous owner left a balance
Click to expand...
Click to collapse
So what do you mean its locked then? What can't you do?

I'm trying to unlock the phone to use in another carrier, I'm not a t-mobile customer I just bought the phone from ebay. But the phone is still locked in t-mobiles network because of the bill. I checked at multiple sites the imei is clean

You can check your phone's IMEI status here: https://www.t-mobile.com/verifyIMEI.aspx
Your LG unlocks through the Device Unlock App, so it's quite expensive comparing with other unlocking services.
I would suggest to check the phone's IMEI and if it's blocked, try to get your money back because it's not worth it.

There's a site that unlocks it but you need root tho
gsmzambia.com
It was mentioned in one of the unlocking thread awhile back I'm planning to try it out at the end of the month

ki11aprime said:
There's a site that unlocks it but you need root tho
gsmzambia.com
It was mentioned in one of the unlocking thread awhile back I'm planning to try it out at the end of the month
Click to expand...
Click to collapse
was it a success?

So I bought alos off eBay. Lg v20 I was able to get with t-mobile app temporary unlocked for a month.once I got it I flash new rom . Then I try with different sim still working .need to wait a month to see if it will stay unlocked .

T-Mobile (USA) Carrier Lock

I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.

Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*

How do you know it's still locked?

Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.

Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?

Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.

VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.

Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk

VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?

No one knows?

Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk

Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Bump

Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app

Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?

HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Click to expand...
Click to collapse
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?

Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Click to expand...
Click to collapse
I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla

I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.

Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.

djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Click to expand...
Click to collapse
Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?

cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
Click to expand...
Click to collapse
Mines similar, a promo free phone with no obligation.

Carrier unlock if the device hasn't been paid off?

I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?

You need to return it for a refund.
Ohitstarik said:
I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?
Click to expand...
Click to collapse

Sadly I can't. I tried to refund it on eBay and they sided with the seller on some bull****. The point I made was that I couldn't unlock it because it wasn't paid off (not that it wasn't paid off in the first place), and the seller said it was locked to at&t in the ad (but they didn't say anything about it not being paid off).
So, I'm stuck with this at&t phone in my hand. Apparently at&t users can use it though.
Also: the IMEI is clean

Ohitstarik said:
Sadly I can't. I tried to refund it on eBay and they sided with the seller on some bull****. The point I made was that I couldn't unlock it because it wasn't paid off (not that it wasn't paid off in the first place), and the seller said it was locked to at&t in the ad (but they didn't say anything about it not being paid off).
So, I'm stuck with this at&t phone in my hand. Apparently at&t users can use it though.
Also: the IMEI is clean
Click to expand...
Click to collapse
Wow that seems outrageously bogus. Ebay sides with seller that is selling a phone, that isn't paid off? Hard to imagine how they justified that. You can't sell a used car that isn't paid off, unless paying the lien on it is part of the selling transaction, which it usually is. How is it justified selling a phone that isn't paid off, knowing that it can't be unlocked without it being paid for?
I guess that they indicated it was locked to at&t somehow mitigates this in ebays eyes? But it's not like you bought it from the seller knowing you'd have to now pay more to at&t to be able to pay it off and unlock it? that seems totally unfair.

That is crazy for all of the reasons already given. Unless you file an appeal or escalate in some other way, the best you can hope for is that it wasn't stolen, gets paid off, and stays off IMEI blacklists. You have a paperweight if the latter happens.
Ohitstarik said:
I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?
Click to expand...
Click to collapse

It definitely is bull****.
Can't say I'm the most responsible person, if I pushed hard enough I might have been able to get something out of this back in the day. It still hasn't been paid off, this all happened 2 years ago. It really surprised me since ebay pretty much always sides with the buyer no matter what.
I've been lazy and have been using the phone lightly for ground control stuff for drones, but it's been sitting around for most of the time. I have a OnePlus 6T but was still thinking of switching to the V35 and selling the 6T. 2gb less ram, but the screen and cameras from what I see are worth it.
Its not possible though? Through bootloader unlock and flashing a new ROM? I guess the network & software side are a different, and the IMEI points to the network stuff. I guess I'll just try to sell it to some At&t user.

Ohitstarik said:
It definitely is bull****.
Can't say I'm the most responsible person, if I pushed hard enough I might have been able to get something out of this back in the day. It still hasn't been paid off, this all happened 2 years ago. It really surprised me since ebay pretty much always sides with the buyer no matter what.
I've been lazy and have been using the phone lightly for ground control stuff for drones, but it's been sitting around for most of the time. I have a OnePlus 6T but was still thinking of switching to the V35 and selling the 6T. 2gb less ram, but the screen and cameras from what I see are worth it.
Its not possible though? Through bootloader unlock and flashing a new ROM? I guess the network & software side are a different, and the IMEI points to the network stuff. I guess I'll just try to sell it to some At&t user.
Click to expand...
Click to collapse
No, I don't think crossflashed or boot unlocked will matter. It's the IMEI that will be recognized, no disguising it. And that's too bad, as they are good phones. How much is owed on it? Even on at&t that might be a problem?

That's the thing, they won't even let me pay it off/figure out how much is left on the account. The people at At&t I talked to said you can still use it on the at&t network, but you just can't unlock it (which doesn't make sense). I wonder if there's other forces at play, e.g. this was a store model phone or something like that..

Ohitstarik said:
That's the thing, they won't even let me pay it off/figure out how much is left on the account. The people at At&t I talked to said you can still use it on the at&t network, but you just can't unlock it (which doesn't make sense). I wonder if there's other forces at play, e.g. this was a store model phone or something like that..
Click to expand...
Click to collapse
Here's how it makes sense...
AT&T can still make money by people using it on AT&T. If carrier unlocked then they don't. The person who didn't finish paying for it was probably reported for not paying a contracted debt. (Technically, it's still AT&T property.)
Probably one of those "buy one, get one free deals" -- but you have to maintain a new line for x number of months (6?, 12? 24?). That's the probably the "debt" they didn't pay, not the phone itself but probably the terms of the freebie deal where a new line is started and maintained.
We saw this a lot with T-Mobile V30. Tons sold on eBay that were "free" phones but with unpaid T-Mobile financial commitment attached.
AT&T have long since written this V35 off, but IF a rep let you pay off the deal:
1) Cost is probably more than the phone is worth. X number of monthly bills? What is X? Would you have to start a new line?
Is interest owed?
Too many questions.
2) It would supremely annoy AT&T's accountants, who have already reconciled 2018 books and would have to adjust their ledger.
3) The debt would no longer be outstanding and AT&T would have to go back and retract the black mark on the previous owner's credit reports. Because some stranger paid the bill? Easier for them to leave it just as it is.

I got you. It's definitely a bummer but that makes sense and at least gives some cleared up closure for me

I was just wondering how you know it has balance? Did AT&T rep said so? Have you run imei check on swappa and on imeipro.info? One of these sites would show if phone is still under obligation. There is a possibility that phone is paid off but just locked to AT&T. I feel this to be the case because too much time has passed for it to have not been paid off or it should have had bad imei by now. Let's assume that it was paid off but locked to AT&T, even then AT&T will not unlock it. I went through many V35 phones that AT&T wouldn't unlock because many of these AT&T branded phones were sold by third parties and mvnos where AT&T didn't have unlock info, or would just refuse to unlock the phone.
I am sure you can still get it unlocked. Go on eBay, search for "lg v35 unlock code". Look for $9.99 listing by seller uws-tech. He should be able to unlock this phone. In my case, over the years, AT&T refused to unlock 5 of lg v35 i tried, i even made complaint on BBB, but AT&T failed to unlock and third party unlock service like the above mentioned unlocked them for me. They worked fine on all carriers i tried them on afterwards.

I tried to unlock it through AT&Ts unlocking service online, and it said it wasn't paid off.
It's clean IMEI though, I ran it through some IMEI checkers online. I remember the seller online did say it was locked to AT&T but I just assumed that was because of the unpaid balance thing. I didn't realize phones would be forever locked to AT&T, even after 2 years. You think that's the case? I'll give a shot to the seller you're talking about if so.

Yes most carriers do not automatically unlock phones once the phone is paid off, although some carriers are starting to do that. Give the unlock service a try but make sure that you use the seller i suggested or the ones who offer premium service. When i quick searched ebay last night he seemed to be the only one but today found cheaper seller, universe.2018. Try this one if you haven't already ordered:. https://www.ebay.com/itm/Unlock-Cod...ium-Service-/283645621174?hash=item420a98b3b6
Just make sure the listing mentions premium service and that they support all imei because for V35 phones they have to look up special database that the cheaper services do not utilize.

Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.

Ohitstarik said:
Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.
Click to expand...
Click to collapse
So I'm in the same situation as you except my phone is a cricket variant. Which seller did you use on Ebay? $7.50 one or $9.99 one? Thanks.

Ohitstarik said:
Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.
Click to expand...
Click to collapse
My phone isn't asking for an unlock code. It's just not connecting to any mobile network. It shows an error in "call services" app in the notification badge. Did your phone do this? Or did it ask for an unlock code?

intervalchange said:
My phone isn't asking for an unlock code. It's just not connecting to any mobile network. It shows an error in "call services" app in the notification badge. Did your phone do this? Or did it ask for an unlock code?
Click to expand...
Click to collapse
Unlock procedure would be same for Cricket version and one of the sellers I pointed in my posts above will work for you. Is your phone on AT&T/Cricket firmware? (It will show AT&T logo on startup), if it has already been cross-flashed to another firmware such as ULM or Fi firmwares, it will not show the popup for unlock code. You can't reflash AT&T firmware back on V35 because AT&T don't release their firmwares.
You will need to use Dev patched LG UP that you can get from ChazzMatt's post here (make sure you thank the OP): https://forum.xda-developers.com/showpost.php?p=76510671&postcount=168
to flash Mexican version of the software that you can get here: https://lg-firmwares.com/lg-lmv350awm-firmwares/
Then after phone setup, you can insert non-AT&T sim to enter the unlock code. After the phone is unlocked, you can flash any KDZ you like back and it will stay unlocked.

Android# said:
Unlock procedure would be same for Cricket version and one of the sellers I pointed in my posts above will work for you. Is your phone on AT&T/Cricket firmware? (It will show AT&T logo on startup), if it has already been cross-flashed to another firmware such as ULM or Fi firmwares, it will not show the popup for unlock code. You can't reflash AT&T firmware back on V35 because AT&T don't release their firmwares.
You will need to use Dev patched LG UP that you can get from ChazzMatt's post here (make sure you thank the OP): https://forum.xda-developers.com/showpost.php?p=76510671&postcount=168
to flash Mexican version of the software that you can get here: https://lg-firmwares.com/lg-lmv350awm-firmwares/
Then after phone setup, you can insert non-AT&T sim to enter the unlock code. After the phone is unlocked, you can flash any KDZ you like back and it will stay unlocked.
Click to expand...
Click to collapse
I have a non rooted V35 on Android 9. Will this method work on Pie?

intervalchange said:
I have a non rooted V35 on Android 9. Will this method work on Pie?
Click to expand...
Click to collapse
Your phone is unrooted but again as I asked above you need to make sure whether it is on AT&T firmware or not? This part is very important because if you are on AT&T version of firmware and not getting unlock pop-up, the person who sold you the phone may have used up all the 10 tries to enter the unlock code. After 10 failed tries the phone is permanently locked and you cannot unlock it even if you have an unlock code so no point in buying a code if it is hardlocked.
So to make it less confusing, if the phone shows AT&T logo when you restart, don't bother buying unlock code it won't work.
If phone doesn't show AT&T logo when you restart it, use the directions to flash Mexico region KDZ, finish setup after phone starts up, enter non-AT&T sim card in phone, a popup should appear, enter unlock code and phone will restart and will be unlocked.
Yes as long as you still have unlock tries left, this will work regardless of which firmware you are on. I think they only have Oreo on LG firmwares website for Mexico region but that doesn't matter, once you unlock phone, you can use LG UP to go back to your original firmware as the unlock itself is permanent. By the way use the DL partition option in LG UP when downgrading to Mexico region Oreo and then DL partition or Upgrade option to go back to your original firmware.

Android# said:
Your phone is unrooted but again as I asked above you need to make sure whether it is on AT&T firmware or not? This part is very important because if you are on AT&T version of firmware and not getting unlock pop-up, the person who sold you the phone may have used up all the 10 tries to enter the unlock code. After 10 failed tries the phone is permanently locked and you cannot unlock it even if you have an unlock code so no point in buying a code if it is hardlocked.
So to make it less confusing, if the phone shows AT&T logo when you restart, don't bother buying unlock code it won't work.
If phone doesn't show AT&T logo when you restart it, use the directions to flash Mexico region KDZ, finish setup after phone starts up, enter non-AT&T sim card in phone, a popup should appear, enter unlock code and phone will restart and will be unlocked.
Yes as long as you still have unlock tries left, this will work regardless of which firmware you are on. I think they only have Oreo on LG firmwares website for Mexico region but that doesn't matter, once you unlock phone, you can use LG UP to go back to your original firmware as the unlock itself is permanent. By the way use the DL partition option in LG UP when downgrading to Mexico region Oreo and then DL partition or Upgrade option to go back to your original firmware.
Click to expand...
Click to collapse
The phone is not on AT&T software. There's no logo of any carrier when it boots up. I have downloaded the LGUP software and am ready to go however I don't get the last part.
When flashing the KDZ, should I click on DL partition instead of the refurbish or upgrade option?