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has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
Yup. The camera is basically rubbish and so is the stability/performance of the camera software. I usually find the first photo takes a second or so to take...after that I've known it take 15-20 seconds from pressing the button to it taking the photo. Utterly useless, really - too reliant on software that does not have priority over other stuff happening on the device.
In fact, if I know I want to take a photo, I reset the phone first. Sad but true.
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Oh, I've no doubt it could be fixed. I totally doubt it will be fixed though.. .depends how many people actually wanted to use the camera and complain to their provider.
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
Nikko2 said:
has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
Click to expand...
Click to collapse
yup i get that too
hope they fix it
Not having any such problems so far, although I havent hammered the camera as such but every time I have used it its been fine. Took a few pics and some vids.
I just remembered: I think I was getting this problem all the time while I had the capture size set to 1 megapixel. Reducing it to 640 x 480 seemed to help. (You won't be missing much with this camera anyway!)
Mines set to 1m. Its not the best camera in the world, but it does its job.
Since setting to 640x480 i have not had the problem.
Does anyone else have such weird behavior with their N4?
The first time I saw this was when I was on narf two weeks ago, downloaded a picture and when I opened it from the phone's storage it was blurry.
Now I copied some screenshots from my computer and the same crap happened? What is this? Google wasn't any help.
I'm on 5.0.1.
Hey guys, so I've been loving the phone in almost every way until today when I finally used it to take video for the first time. I bought a tripod attachment for my MXPE and was trying to film a short video of me talking in front of a blank white wall. When I went back to look, the video was constantly refocusing with a terrible zoom in/out effect. Now that I've done some testing it happens whether on a tripod, or in my hand. Even on a static background, it will eventually refocus. If there's any movement, whether I'm panning from side to side or something is moving on the video it will refocus. Here's a short example. Don't be fooled by thinking I'm doing some crazy trick with my hand here, it will noticeably refocus for any reason, including me just moving my hands while talking in front of it. Also keep in mind the phone is on a stable tripod, so any movement is entirely the camera or software. I just didn't want to get on camera or show significant parts of where I live. I've searched to see if anyone else has this problem and unfortunately all I found was a reddit thread with almost no responses. I should say I'm on stock, no modifications to my phone. The camera is set to save to internal memory so micro sd shenanigans aren't a factor either. I've used the stock app, Google Camera and Open Camera and they all exhibit this refocusing behavior.
So what's up, are other people experiencing this also, or is my otherwise great phone working with a somehow busted camera? It takes photos just fine, though now that I think about it, it does the same zoom in/out refocusing when I move the camera photo mode too. I remember trying to take a picture of a spider and the camera wouldn't stop trying to focus long enough for me to get a clear shot. Is this a software deal, or do I need to talk to Motorola? If it's a software deal, why is no one else talking about this?
Edit: I used the "focus lock" shortcut in Open Camera and was able to make it stop. But that means I can't use the default app or Google Camera. What the heck guys?
Its an issue in low light (indoors) when the subject moves. I submitted a complaint with video sample on the official forums and moto responded it was expected for thr camera to re-search for focus when the subject moves.
However I later received an email from the moto camera team asking them for more information which I provided. Who knows maybe they are trying to improve it.
This issue exists on the nexus 6 also and is much worse btw.
I've made the same test and got similar results.
It seems that each time a new element appears the camera tends to change the focus, it looks like it trying to adapt to the new situation.
I'm also no happy with this issue.
Please keep posting if there's any news from Motorola.
Yes, definitely. I shoot a lot of videos of people playing piano, and it's constantly refocusing because the hands never stop moving. :/
Hopefully, this will be fixed in the future.
I have been having the exact same problem recently. For me, it's not even when the subject is moving. Take this video of my son for example ( drive.google.com/file/d/12BqfnL7OoEvV3CSWim-OCgxiHID4mrMeFQ/view ). Notice that it keeps refocusing even though he and the camera are barely moving. There seemed to be plenty of light coming in the window. Is there no way to fix this?
FYI, I finally contacted Motorola Support about this issue because it is so bad, in my case, and they instructed me to send in my phone for repair. Twelve days later, I receive my phone back, and the camera still has issues with focusing while using the camera. I wrote them back to find out what they are going to do now, so I will update here when I hear back. This is SO FRUSTRATING. I would not advise buying a Moto X Pure for the time-being, if you want a functioning video camera.
You can lock focus on the stock camera app by long pressing the focus bracket. I don't know if this was added recently but I found this thread among several others on google search and none of them mentioned it. Cheers!
I forgot to update here after my debacle finished.
Motorola Support had me send in my phone again soon after I got it back from them the first time. I asked them why nothing changed with the phone, and the tech said they mis-marked the problem in their system as a problem with the flash. /sigh So all they did was replace the flash and return the phone. What a waste.
The next time I sent in the phone, they just went ahead and replaced the phone entirely. I got back the new phone, and guess what? Exact. Same. Problem.
I finally posted the video on YouTube where the camera constantly refocuses, and a user suggested downloading a totally different camera app, like "Camera MX." I did so, and immediately noticed a huge difference! I couldn't believe the majority of the focusing problem was caused by Motorola's buggy Camera app, but that does seem to be the case. Unbelievable.
So if you have this problem, download another camera app like "Camera MX," and it should help the refocusing problem a ton.
hi guys, just got my U Ultra last week. just tried the panorama feature today and observed that were flickering lines in panorama mode and it can see it flickering throughout the whole panorama I screen. the flickers then appear as lines inside the actual picture. this flickering wasn't observed in other camera modes. Did anyone encounter the same issue or I have gotten a lemon
phonematicus said:
hi guys, just got my U Ultra last week. just tried the panorama feature today and observed that were flickering lines in panorama mode and it can see it flickering throughout the whole panorama I screen. the flickers then appear as lines inside the actual picture. this flickering wasn't observed in other camera modes. Did anyone encounter the same issue or I have gotten a lemon
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Click to collapse
Hey there,
is this in normal panorama? or selfie panorama? I havent noticed it on either, but there was an update to the HTC camera app (not a system update), where there was an improvement made to selfie panorama (I dont know exactly what it is), perhaps try installing the new app and see ifg it works for u?
sephstyler said:
Hey there,
is this in normal panorama? or selfie panorama? I havent noticed it on either, but there was an update to the HTC camera app (not a system update), where there was an improvement made to selfie panorama (I dont know exactly what it is), perhaps try installing the new app and see ifg it works for u?
Click to expand...
Click to collapse
Hi, it's normal panorama, I saw the issue after the app update. Didn't actually use panorama before so Wanstead sure whether it was causes by the update. Didn't see this issue in the selfish panorama or video modes though
sephstyler said:
Hey there,
is this in normal panorama? or selfie panorama? I havent noticed it on either,?
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Click to collapse
I had to return my first U Ultra (Blue), as it had various issues, screen freezes, flickering on the home screen.. and when taking photos outside on a sunny day, it was blowing the "sunlit" areas out with a white misty ghosting effect (probably faulty focus / light sensor unit), however, after changing to the Black version.. its all been fine now.
Might seem silly.. but if youve done the update... open Camera, goto Settings and "Reset to Defaults" then goto Settings > apps > Camera and Force Stop, then Clear Cache and Clear Data, then restart your phone.. reset your camera back up .. and try again..
Lets know how you get on
sephstyler said:
Hey there,
is this in normal panorama? or selfie panorama? I havent noticed it on either, but there was an update to the HTC camera app (not a system update), where there was an improvement made to selfie panorama (I dont know exactly what it is), perhaps try installing the new app and see ifg it works for u?
Click to expand...
Click to collapse
Hi, already sold the ultra long ago and moved onto the u11. Yeah think u should upgrade to the u11 instead. So much better
Ok, so 2 days ago I had weird situation with camera on my A2017. I want to take shoot but when I opened camera app, I heard some weird noise from camera and whole phone slightly vibrated. Also, picture on phone was blured. After I closed the app and opened again, everything was fine. I guess that noise came from OIS, and I find out how to cause this (on purpose): open camera app and take pic. Do not exit the app, put phone on table - noise will start. I read that people sent their phones on RMA, but mine is bought in china, rooted and with unlocked bootloader, so sending on RMA is not an option. Now camera works ok without any problems, but should I worry? Anyone else have this problem?
EDIT: pls mod correct thread title (kamera-camera), this Google autocorrect is killing me...
Wuchko said:
Ok, so 2 days ago I had weird situation with camera on my A2017. I want to take shoot but when I opened camera app, I heard some weird noise from camera and whole phone slightly vibrated. Also, picture on phone was blured. After I closed the app and opened again, everything was fine. I guess that noise came from OIS, and I find out how to cause this (on purpose): open camera app and take pic. Do not exit the app, put phone on table - noise will start. I read that people sent their phones on RMA, but mine is bought in china, rooted and with unlocked bootloader, so sending on RMA is not an option. Now camera works ok without any problems, but should I worry? Anyone else have this problem?
EDIT: pls mod correct thread title (kamera-camera), this Google autocorrect is killing me...
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Click to collapse
Do you know there's a search option? It usually serves the purpose of searching related threads. It helps the Q&A thread so that it is a lot less cluttered, and you also get near-instantaneous answers to your questions
I suggest you use it sometime