Hey guys, so I've been loving the phone in almost every way until today when I finally used it to take video for the first time. I bought a tripod attachment for my MXPE and was trying to film a short video of me talking in front of a blank white wall. When I went back to look, the video was constantly refocusing with a terrible zoom in/out effect. Now that I've done some testing it happens whether on a tripod, or in my hand. Even on a static background, it will eventually refocus. If there's any movement, whether I'm panning from side to side or something is moving on the video it will refocus. Here's a short example. Don't be fooled by thinking I'm doing some crazy trick with my hand here, it will noticeably refocus for any reason, including me just moving my hands while talking in front of it. Also keep in mind the phone is on a stable tripod, so any movement is entirely the camera or software. I just didn't want to get on camera or show significant parts of where I live. I've searched to see if anyone else has this problem and unfortunately all I found was a reddit thread with almost no responses. I should say I'm on stock, no modifications to my phone. The camera is set to save to internal memory so micro sd shenanigans aren't a factor either. I've used the stock app, Google Camera and Open Camera and they all exhibit this refocusing behavior.
So what's up, are other people experiencing this also, or is my otherwise great phone working with a somehow busted camera? It takes photos just fine, though now that I think about it, it does the same zoom in/out refocusing when I move the camera photo mode too. I remember trying to take a picture of a spider and the camera wouldn't stop trying to focus long enough for me to get a clear shot. Is this a software deal, or do I need to talk to Motorola? If it's a software deal, why is no one else talking about this?
Edit: I used the "focus lock" shortcut in Open Camera and was able to make it stop. But that means I can't use the default app or Google Camera. What the heck guys?
Its an issue in low light (indoors) when the subject moves. I submitted a complaint with video sample on the official forums and moto responded it was expected for thr camera to re-search for focus when the subject moves.
However I later received an email from the moto camera team asking them for more information which I provided. Who knows maybe they are trying to improve it.
This issue exists on the nexus 6 also and is much worse btw.
I've made the same test and got similar results.
It seems that each time a new element appears the camera tends to change the focus, it looks like it trying to adapt to the new situation.
I'm also no happy with this issue.
Please keep posting if there's any news from Motorola.
Yes, definitely. I shoot a lot of videos of people playing piano, and it's constantly refocusing because the hands never stop moving. :/
Hopefully, this will be fixed in the future.
I have been having the exact same problem recently. For me, it's not even when the subject is moving. Take this video of my son for example ( drive.google.com/file/d/12BqfnL7OoEvV3CSWim-OCgxiHID4mrMeFQ/view ). Notice that it keeps refocusing even though he and the camera are barely moving. There seemed to be plenty of light coming in the window. Is there no way to fix this?
FYI, I finally contacted Motorola Support about this issue because it is so bad, in my case, and they instructed me to send in my phone for repair. Twelve days later, I receive my phone back, and the camera still has issues with focusing while using the camera. I wrote them back to find out what they are going to do now, so I will update here when I hear back. This is SO FRUSTRATING. I would not advise buying a Moto X Pure for the time-being, if you want a functioning video camera.
You can lock focus on the stock camera app by long pressing the focus bracket. I don't know if this was added recently but I found this thread among several others on google search and none of them mentioned it. Cheers!
I forgot to update here after my debacle finished.
Motorola Support had me send in my phone again soon after I got it back from them the first time. I asked them why nothing changed with the phone, and the tech said they mis-marked the problem in their system as a problem with the flash. /sigh So all they did was replace the flash and return the phone. What a waste.
The next time I sent in the phone, they just went ahead and replaced the phone entirely. I got back the new phone, and guess what? Exact. Same. Problem.
I finally posted the video on YouTube where the camera constantly refocuses, and a user suggested downloading a totally different camera app, like "Camera MX." I did so, and immediately noticed a huge difference! I couldn't believe the majority of the focusing problem was caused by Motorola's buggy Camera app, but that does seem to be the case. Unbelievable.
So if you have this problem, download another camera app like "Camera MX," and it should help the refocusing problem a ton.
Related
has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
Yup. The camera is basically rubbish and so is the stability/performance of the camera software. I usually find the first photo takes a second or so to take...after that I've known it take 15-20 seconds from pressing the button to it taking the photo. Utterly useless, really - too reliant on software that does not have priority over other stuff happening on the device.
In fact, if I know I want to take a photo, I reset the phone first. Sad but true.
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Oh, I've no doubt it could be fixed. I totally doubt it will be fixed though.. .depends how many people actually wanted to use the camera and complain to their provider.
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
Nikko2 said:
has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
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Click to collapse
yup i get that too
hope they fix it
Not having any such problems so far, although I havent hammered the camera as such but every time I have used it its been fine. Took a few pics and some vids.
I just remembered: I think I was getting this problem all the time while I had the capture size set to 1 megapixel. Reducing it to 640 x 480 seemed to help. (You won't be missing much with this camera anyway!)
Mines set to 1m. Its not the best camera in the world, but it does its job.
Since setting to 640x480 i have not had the problem.
Whenever i open my camera app, the displayed image will not auto focus- it remains blurry no matter how long i allow it to readjust. The only way i can get it to focus is by shaking the phone vigorously- then it instantly auto focuses. Anyone else experience this or other problems focusing?
Has this always happened? Did you just get the phone?
Sent from my SM-N910U
i got it about 2 weeks ago, and i'm not sure if its always been this way- i never messed with the camera until after i rooted & flashed a new rom. But i do notice the problem on 2 separate note 4's, so i'm wondering if this is a rom specific issue or something others have noticed as well
Try using a third party camera app and see if it makes a difference.
Sent from my SM-N910U
Same thing is happening with my wife's Note 4 camera. Tried DL'ing 3rd party apps, and that didn't work. Shaking it vigorously for about a minute did work, but who wants to do that every time you need to take a pic, especially since we have a 1 yr old. Anyone have any luck with settings? I don't want to have to go back and return the phone, if i can help it.
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Problem with initial autofocus
I have the same issue with autofocus. When I open my camera is out of focus. When I a shake the camera it goes into autofocus. This has happen every time so far. I just purchased my a note from an ATT store on Dec 19th. I read on another forum a user sent his back to be fixed. They said it was a software update issue. My question is will it be released to every one soon?
Same issue here. 1 week old note 4.
been using my phone for a month and this blurry back camera is happening lately !!! it was ok when I bought it !! really annoying
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
DJHile said:
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
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Click to collapse
This does not fix the issue we are experiencing.
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
Note 4 af issue
Besides shaking, i noticed it needs sufficient light for it to be calibrated properly. And of course this is only temporary. Not sure if there is a fix for this problem. Bummer
i had issue with kitkat but only for a object in movement. It does not focus object. i compared camera with a Xperia Z1 and it seems to be better than note 4.
I've got the same problem when shooting in macro , the problem is gone when i've updated on lollipop.
ptfdmedic said:
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
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You have right. I am waiting for new note 4 from Samsung.
Yes ur right. But this problem started after upgrading to lollipop
Hi, I also have this issue. In the past I never got this issue. I am not sure if this happen after upgrade to Lollipop or not.
But I believe it is not hardware problem as it not happen all the time.
I open camera app and it cannot focus for a while, then I exit from camera, and re-open it again immediately, it can focus.
If I lock and left the phone for a while, let say 5 minutes, and open camera again, the issue come back again.
Is this because software issue like the camera app need to prepare something in background before ready to focus (causing lag before focus) and when we put it to sleep( lock the phone and left for a while) then we open it again and it need to prepare again.
My work around is, if I face camera focus lag, I immediately exit camera app (pressing home or back button ) and re-open camera again and it no lag on focus!
Hope this help you.
Hello everyone!
Recently got a S4 after I had 3 S4 actives fail on me. All is good and well, but the front camera has really nasty lag issues. I fixed this for the stock camera app! All I had to do was disable the night detection mode. HOWEVER, the issue is still present in Instagram, Snapchat, and probably any other third party app that uses the camera. I did loads of research and only found stuff posted here and elsewhere from around 2 years ago, none of which have any sort of solution listed, it's just a bunch of people spouting out, "Same issue here!" or "My phone is fine!" etc.
Anybody have this issue and fix it, or encounter anything about it? It can be determined it isn't a hardware issue, as the default camera app works fine.
EDIT: Also want to note that the issue is only present in low-light situations. The specific issue is that it appears as though the image feeding to the screen is being smeared around when the objects in frame move, or if the camera pans or tilts.
Thanks for the time anybody takes to read this!
Ok, so 2 days ago I had weird situation with camera on my A2017. I want to take shoot but when I opened camera app, I heard some weird noise from camera and whole phone slightly vibrated. Also, picture on phone was blured. After I closed the app and opened again, everything was fine. I guess that noise came from OIS, and I find out how to cause this (on purpose): open camera app and take pic. Do not exit the app, put phone on table - noise will start. I read that people sent their phones on RMA, but mine is bought in china, rooted and with unlocked bootloader, so sending on RMA is not an option. Now camera works ok without any problems, but should I worry? Anyone else have this problem?
EDIT: pls mod correct thread title (kamera-camera), this Google autocorrect is killing me...
Wuchko said:
Ok, so 2 days ago I had weird situation with camera on my A2017. I want to take shoot but when I opened camera app, I heard some weird noise from camera and whole phone slightly vibrated. Also, picture on phone was blured. After I closed the app and opened again, everything was fine. I guess that noise came from OIS, and I find out how to cause this (on purpose): open camera app and take pic. Do not exit the app, put phone on table - noise will start. I read that people sent their phones on RMA, but mine is bought in china, rooted and with unlocked bootloader, so sending on RMA is not an option. Now camera works ok without any problems, but should I worry? Anyone else have this problem?
EDIT: pls mod correct thread title (kamera-camera), this Google autocorrect is killing me...
Click to expand...
Click to collapse
Do you know there's a search option? It usually serves the purpose of searching related threads. It helps the Q&A thread so that it is a lot less cluttered, and you also get near-instantaneous answers to your questions
I suggest you use it sometime
Hello everyone,
this is my first post here on XDA, so I hope I'm following standards here.
I got my second OnePlus phone, the OnePlus 6T (Mirrorblack 8GB+128GB) about two weeks ago and it has really been an upgrade from my previous OnePlus 3. However I have had some issues that make the overall impression a bit worse.
My first problem is with the camera. When taking pictures with the flash it turns the flash one for a while then turns if off for a moment before turning it back on and taking the picture. This super annoying when you are posing with a couple of friends! This doesn't happend when using the front facing flash feature. Also when you take picture with Snapchat the camera also is super slow. However it's the inverse as enabling the flash makes the camera much faster. I'm not sure if it's an OnePlus issue or an Snapchat one, I know snapchat has lots of problems so could be on their end. I also know that I didn't have the issue on my OnePlus 3.
My second problem is one that have happend very rarely, two or three times yet. It's that sometimes when I start an app, it just crashes. And I can restart it how many times I want without any difference. Force stopping it does work sometimes as with clearing cache. But sometimes doing that makes the device reboot itself. Sometimes it just keeps on rebooting itself. The solution for it as it seems is to reboot it manually, but it's extremely annoying to have it happen. It's difficult to know whats wrong since it doesn't say anything useful really.
Does anyone else have similar issues? Could it be some corruption issue or some bad app I have installed?
Do a factory reset. As for the camera that's called a slow sync with the flash as its getting the picture ready and focused, that short flash at the end is to light the picture. If it stayed on the whole time it would blind you subject as its brighter than the front camera and would most likely give red eye.
I don't have a suggestion for your second problem as I have not experienced it but also about the camera thing you mentioned, it doesn't happen when you take a picture with the front with the fake flash because the front camera has a fixed focus so it doesn't have to acquire focus like the back camera does when lighting in a dim environment.
globala said:
My first problem is with the camera. When taking pictures with the flash it turns the flash one for a while then turns if off for a moment before turning it back on and taking the picture.
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Click to collapse
This happens for the following reason:
- first flash - phone usues auto focus to make you and your friends, dog, food or whatever you are shooting clear and the
- second flash - after it achieves the AF lock it flashes a little bit brighter to take the photo
If you use a digital camera, DSLR, or any other camera, you will notice that they have a led light that iluminates you in the dark, then uses the xenon flash to take the photo
globala said:
Also when you take picture with Snapchat the camera also is super slow.
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Click to collapse
If you take the picture in the dark it might just try to achieve AF lock. Activating the flash does that a little faster.
globala said:
My second problem is one that have happend very rarely, two or three times yet. It's that sometimes when I start an app, it just crashes. And I can restart it how many times I want without any difference. Force stopping it does work sometimes as with clearing cache. But sometimes doing that makes the device reboot itself. Sometimes it just keeps on rebooting itself. The solution for it as it seems is to reboot it manually, but it's extremely annoying to have it happen.
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You can try reflashing Oxygen OS and see if this still happens. If it does sent it to warranty