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I have a Google Nexus 4. Most of my files on the "SD CARD" have been deleted mysteriously. I need help trying to recovery these if possible or figuring out why it happened so I can avoid it happening again and/or remove the app responsible.
I noticed the weather channel app crash multiple times and now my SD Card is more or less empty, the odd folder has survived. But all the useful stuff is gone, most of it is recoverable. A pop up box kept appearing saying the weather channel has crashed, roughly 30-40 times. I was connected to it via my laptop while browsing the contents, I was also doing the same on the phone, using the DiskUsage application to find where my space was being used.
Any help is much appreciated. The phone isn't rooted or anything and is only about a month old.
Anything. Bump.
MarcusMaximus said:
Anything. Bump.
Click to expand...
Click to collapse
Try the app called Diskdigger to retreive missing data from Play. Requires root.
Thank you for the suggestion but no luck.
I needed to root the phone to get it to work and I needed wipe the phone before rooting. When I eventually got around to scanning after rooting it found only the cached images of current apps. I expected as much after wiping it again. Now I've un-rooted and re-installed the stock google image. Now I have an issue with my phone not picking up time and date setting from my service provided but that's a separate issue I can deal with by manually setting the time zone. Somehow my phone thinks I'm in Ireland. I'm from there but live in Australia.
Lesson learned. Backup regularly. Thanks.
MarcusMaximus said:
Thank you for the suggestion but no luck.
I needed to root the phone to get it to work and I needed wipe the phone before rooting. When I eventually got around to scanning after rooting it found only the cached images of current apps. I expected as much after wiping it again. Now I've un-rooted and re-installed the stock google image. Now I have an issue with my phone not picking up time and date setting from my service provided but that's a separate issue I can deal with by manually setting the time zone. Somehow my phone thinks I'm in Ireland. I'm from there but live in Australia.
Lesson learned. Backup regularly. Thanks.
Click to expand...
Click to collapse
This phone has no sdcard, all the memory is integrated into one so when you wipe data you wipe all data off the phone including personal stuff.
Yep that's why it's in quotes and Capitals, "SD CARD" . The first line anyway.
The whole phone seems to be acting up a bit now. Previously, before the "SD CARD" was wiped any pictures on the "SD CARD" would appear in the gallery unless I had used a .nomedia folder or file but now it only appears to pickup pictures in the camera folder, screenshot pictures and picasa web photos. Even thought I have several other albums in the "SD CARD"/Pictures folder where the screenshots folder is.
I have the following folders on the "SD CARD"
/Pictures/Screenshots
/Pictures/FamilyPics
/Pictures/PartyPics
/Pictures/HousePics
Click to expand...
Click to collapse
All 113 other photos are visible when browsing the contents while the phone is connected to my laptop and when using a file browser on the phone. And I can open these pics with the Gallery app through the file explorer without any issue.
None of my videos in /Video are visible either and are accessible as with the pictures I'm having issues with.
I've tried clearing the App Cache and data and rebooting the phone but getting me nowhere.
Hi, there!
Yesterday, my little son formatted my Samsung Galaxy phone as he was playing with it. All my saved pictures, contacts, text messages and other files on the inner memory card were gone. So, I am wondering whether there is a way for me to get them back. Do you know any way to help me get them back? Any idea can be appreciated! Please, help me!
......:banghead:
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Jhody4657 said:
Hi, there!
Yesterday, my little son formatted my Samsung Galaxy phone as he was playing with it. All my saved pictures, contacts, text messages and other files on the inner memory card were gone. So, I am wondering whether there is a way for me to get them back. Do you know any way to help me get them back? Any idea can be appreciated! Please, help me!
Click to expand...
Click to collapse
OK! Don’t worry! In this technological era, the accidental formatting problem cannot be a big deal. The deleted files often can be easily restored with the help of a data recovery program.
So, in your case, I hope you can act carefully to restore all your wanted files back as below:
1. Stop using the Samsung phone right now in case that any new file on it may overwrite your original data.
2. Plunge this phone to you computer so that you can begin to retrieve your data.
3. Download a phone data recovery program to retrieve all your lost data back.
Nowadays, there are plenty of data recovery programs available online. But, not all of them can work as efficiently as you think. So, you should select a most proper one for your data after doing much searching.
But, if you still doubt, you can firstly take chances with some phone data recovery freeware that work much more efficiently than some paid ones, such as Recuva, TestDisk and iCare Data Recovery Free, etc.
4. Do not save or back up all the restored data on the same phone in case of any data loss.
In the future, you should learn a lesson to be more careful about your data and always back it up well.
I hope my words can help you out!
Clair0048 said:
OK! Don’t worry! In this technological era, the accidental formatting problem cannot be a big deal. The deleted files often can be easily restored with the help of a data recovery program.
So, in your case, I hope you can act carefully to restore all your wanted files back as below:
1. Stop using the Samsung phone right now in case that any new file on it may overwrite your original data.
2. Plunge this phone to you computer so that you can begin to retrieve your data.
3. Download a phone data recovery program to retrieve all your lost data back.
Nowadays, there are plenty of data recovery programs available online. But, not all of them can work as efficiently as you think. So, you should select a most proper one for your data after doing much searching.
But, if you still doubt, you can firstly take chances with some phone data recovery freeware that work much more efficiently than some paid ones, such as Recuva, TestDisk and iCare Data Recovery Free, etc.
4. Do not save or back up all the restored data on the same phone in case of any data loss.
In the future, you should learn a lesson to be more careful about your data and always back it up well.
I hope my words can help you out!
Click to expand...
Click to collapse
5. Forget the technological era... Honestly, you are ****ed... If you do find a software that recovers the data... Let me know... Try google + (for pictures) this time around... At least pictures will not be lost the next time. Also always try to configure apps to save data on sdcard instead of internal memory. Take care...
Sent from my GT-N8000 using XDA Premium HD app
Always R-Studio was saved my ass in many catastrophes that happened to me, as previous said you only need not to use the phone until you are rdy with the program in a pc and then plug it and try to recover. I wish you luck m8
Sent from my 9100
Hello all.....I am trying to recover deleted text messages, pic/vid messages on my stock Samsung Galaxy S5, G-900A, running android 5.0 (lollipop). I have tried to utilize a few different android data recovery systems but all have failed in locating any of the deleted messages---likely because root access is required? I have looked everywhere and am under the impression that this particular phone still cannot be rooted due to the AT&T locked boot loader. I also understand that these types of deleted msg files can be overwritten with extend use after initial deletion, however, I am only concerned with messages to and from one particular person, and there hasn't been much use on the phone since they were deleted anyway. This was one of my company phones used by an employee and it is important that I recover these messages. In my conversations with the AT&T Legal Department I was informed that even with court ordered subpoena they do not have the actual messages to provide because they are "deleted from their servers within a few days", but they were able to provide me with the actual data/message/call logs---which doesn't really help me with the issue. I know that there has to be some way or method to locate and recover these messages-----PLEASE HELP------Thank you in advance.
Additionally, I would like to add that I am not at all concerned with any future functionability of this phone, not sure if that even matters---just thought maybe if there are any important apps/programs/functions were modified or deleted to gain access to these messages I am absolutely willing.
Also, is there any way to copy or save the phones hard drive to my computer and access these messages/files through another function on my laptop????
It's unlikely you can recover them, one thing you can try is imaging the phone as you mentioned though, I only know how you could do it in linux though so I'm not sure how much use that will be to you.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Could probably get the text messages printed out from your carrier for a price
Rakuu said:
It's unlikely you can recover them, one thing you can try is imaging the phone as you mentioned though, I only know how you could do it in linux though so I'm not sure how much use that will be to you.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
Thank you very much.....Im not exactly sure what protocol is on this but I'm wondering if I could hire you or anyone else who might be interested to scan and locate these messages for me? I see that you live in houston, as do I; if it is possible to find these messages thru linux I certainly couldn't do it as I have no experience with that program/software.
cg81 said:
Thank you very much.....Im not exactly sure what protocol is on this but I'm wondering if I could hire you or anyone else who might be interested to scan and locate these messages for me? I see that you live in houston, as do I; if it is possible to find these messages thru linux I certainly couldn't do it as I have no experience with that program/software.
Click to expand...
Click to collapse
Seems you might have less luck than I thought :/ this is what I could find about finding the messages https://cmanios.wordpress.com/2013/10/29/read-sms-directly-from-sqlite-database-in-android/ to get deleted ones though you'd have to recover the old db, which would be hard to do in and of itself with flash memory, and you'd be lucky to get anything out of what would likely be a partial database file, and that would be hard to read. On top of that, to get an image of anything, even unrooted user readable partitions(internal sd card) you need root, because the command can only be run from the phone it seems, since the phone is presently on 5.0 it's not possible to root it, so your chances are slim to none since no data recovery tool app on the phone would go to the location of the message db file, even if it did it would need root, and even then, to image the phone as far as I can tell also requires root. The only thing I can think of is removing the internal sd card, the ifixit teardown covers this kind of, the card isn't a standard microsd, so finding a way to mount it would be trivial(possibly re-soldering it to a usb?) , if you managed that though, then you might have a chance at attempting data recovery which as I mentioned earlier is already going to be 50/50. As for someone who you could pay for help with this, I can't think of any place, and I also would be of no help unfortunately, there may be someone on the forums or around town who will do it on their own behalf, as with before though I don't know anyone who could help with it though. All this said, it's all speculation for the most part, so I would wait for a second opinion by someone else before taking any action.
Rakuu said:
Seems you might have less luck than I thought :/ this is what I could find about finding the messages https://cmanios.wordpress.com/2013/10/29/read-sms-directly-from-sqlite-database-in-android/ to get deleted ones though you'd have to recover the old db, which would be hard to do in and of itself with flash memory, and you'd be lucky to get anything out of what would likely be a partial database file, and that would be hard to read. On top of that, to get an image of anything, even unrooted user readable partitions(internal sd card) you need root, because the command can only be run from the phone it seems, since the phone is presently on 5.0 it's not possible to root it, so your chances are slim to none since no data recovery tool app on the phone would go to the location of the message db file, even if it did it would need root, and even then, to image the phone as far as I can tell also requires root. The only thing I can think of is removing the internal sd card, the ifixit teardown covers this kind of, the card isn't a standard microsd, so finding a way to mount it would be trivial(possibly re-soldering it to a usb?) , if you managed that though, then you might have a chance at attempting data recovery which as I mentioned earlier is already going to be 50/50. As for someone who you could pay for help with this, I can't think of any place, and I also would be of no help unfortunately, there may be someone on the forums or around town who will do it on their own behalf, as with before though I don't know anyone who could help with it though. All this said, it's all speculation for the most part, so I would wait for a second opinion by someone else before taking any action.
Click to expand...
Click to collapse
I sure do appreciate all of your help and consideration......i sure wish there was some other/easier way to accomplish this...however, i have been able to put the micro-sd card into a larger converter card thing and view on my macbook pro---although there are many many empty folders when i try to access them. Is there a particular file reader that i could download on laptop that would show any invisible files and allow me to view them? Sorry for the amateur questions....thanks again for your help.
cg81 said:
I sure do appreciate all of your help and consideration......i sure wish there was some other/easier way to accomplish this...however, i have been able to put the micro-sd card into a larger converter card thing and view on my macbook pro---although there are many many empty folders when i try to access them. Is there a particular file reader that i could download on laptop that would show any invisible files and allow me to view them? Sorry for the amateur questions....thanks again for your help.
Click to expand...
Click to collapse
The microsd card from the phone does not have any text messages as far as I know, won't help to look at that, you need the internal one used by the phone which is a soldered to the board.
Sent from my SAMSUNG-SM-G900A using Tapatalk
In fact , the lost Samsung can be recovered back depends on whether the messages is completely deleted from Samsung ,you can restore deleted messages from Samsung from Samsung SD card ,or Samsung Memory card ,In addition, the program is also apply to almost all Android devices, including HTC, LG, Sony, Motolora, Google and so on. Hope this can help.
I'm rooted on stock N910VVRU2BPA1 with the Emotion-TW-5.1.1-nightly-r21-RC1-SM-N910P Kernel
I've been reporting that KingoRoot corrupted my phone. The symptoms were swipes lags, typing lag delays, Wi-Fi lags before it turns on and more problems. I fixed the performance problems and it is too good to be true. I went through a lot of trial and error but here is a synopsis of what I did.
I used Root Browser to change the name of every file and folder inside the efs folder. I just added a 1 to the end of the names so I could revert back if needed.
I rebooted the phone, went back to check the efs folder and it had regenerated everything I needed to keep. And it didn't load the junk files. The phone runs like it's using AdAway on steroids. give it a few minutes and it will rebuild the advertising host files. But the best part is it didn't load the spyware left behind by KingoRoot and KingRoot. That keyboard lag was probably spyware recording keystrokes and the lags navigating were probably due to conflicts between the Google host file and the spyware. I don't know for sure but Now, Even the ESPN website loads fast on Chrome. I just did this today so I'm still testing but I haven't got a phone solicitation since I've done this. I don't know if it's a side effect or what. But that would be great
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NEXT: I found a fix for the Wi-Fi lag turning on and the phone forgetting the Wi-Fi password. I went to esf/carrier/HiddenMenu and changed it from off to on. Then I used the app Phone Info Samsung to do a RTN reset from Secret Codes menu. My Wi-Fi is back to normal.
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I actually did the Wi-Fi fix first, then after I seen it had corrected that problem I Odin back to N910VVRU2BPA1 re-rooted, Restored my TWRP backup data then I did what I'm calling the SPYWARE FIX.
But the best part is it didn't load the spyware left behind by KingoRoot and KingRoot. That keyboard lag was probably spyware recording keystrokes and the lags navigating were probably due to conflicts between the Google host file and the spyware.
Click to expand...
Click to collapse
Is there any evidence that Kingoroot installed spyware? I used it and haven't experienced any of the issues you've reported.
Very nice! Is this in relation to and correct your DM-Verification problem?
Also do you know what files do not need to be in that folder/subfolders? It looks like there is a bunch of junk in mine, especially the files with very long alpha-numeric strings, but I am not that familiar with how the folder works and what may not need to be there.
What is the RTN fix for WiFi? I see it listed in the app, but not sure what it will reset.
I've been using a Note 4 Dev Edition for the past year, rooted and running MOROM. My issue is that the WiFi connection will just disconnect for no reason and it will not show any WiFi devices unless I turn it off and then back on. I have to do this a few times a day.
FAUguy said:
What is the RTN fix for WiFi? I see it listed in the app, but not sure what it will reset.
I've been using a Note 4 Dev Edition for the past year, rooted and running MOROM. My issue is that the WiFi connection will just disconnect for no reason and it will not show any WiFi devices unless I turn it off and then back on. I have to do this a few times a day.
Click to expand...
Click to collapse
I read that the RNT reset clears more personal information than a normal Factory Reset. I did it without a sim card inserted.
I fixed the performance problems but it still says DM Verification failure in stock recovery. That doesn't bother me. as long as the phone works.
rapidswing said:
Is there any evidence that Kingoroot installed spyware? I used it and haven't experienced any of the issues you've reported.
Click to expand...
Click to collapse
Maybe you were not affected . I was
doctor-cool said:
Maybe you were not affected . I was
Click to expand...
Click to collapse
I was just curious if there's anything specific in EFS that would indicate spyware from Kingoroot.
rapidswing said:
I was just curious if there's anything specific in EFS that would indicate spyware from Kingoroot.
Click to expand...
Click to collapse
I did a test and even KingRoot puts junk in the efs folder. KingoRoot is what caused my DM Verification failure.
your mileage may vary
Are there any specific files that either KR or KoR place in the EFS folder? I'm not familiar enough with the folder and what should or shouldn't be in there, it looks fairly junked up on my device, but then again all the files I have in there could be legit and needed.
Maybe we could all contribute to am EFS Cleanup utility to prevent the spyware mess of this convoluted rooting process? Haha.
best day ever
NeoandGeo said:
Are there any specific files that either KR or KoR place in the EFS folder? I'm not familiar enough with the folder and what should or shouldn't be in there, it looks fairly junked up on my device, but then again all the files I have in there could be legit and needed.
Maybe we could all contribute to am EFS Cleanup utility to prevent the spyware mess of this convoluted rooting process? Haha.
Click to expand...
Click to collapse
This has been the best day ever as far as performance. I don't know what it was but I deleted something that was really slowing the phone down. I started with a phone that I was going to crush then make a warranty claim because it was operating so poorly. I don't need to do that now. For the record, I call some Google and Verizon software " Spyware " it was not just the rooting process. It would be interesting to find out what was in those junk files but I have seen no adverse effect by renaming them. Then after I seen they had been regenerated I made a backup copy then I deleted them.
I have went ahead and used this method of renaming all files and folders inside of EFS, and it regenerated most of the folders and everything, the most marked difference was inside the SFS folder, in my old renamed folder I had about 25 files with very long alpha-numeric strings, now I only have two files in there. Can I, after backing up just in case, get rid of all of the files/folders with the 1 at the end? Will leaving them in there do anything like slightly increase RAM use, or are they just there but dormant?
NeoandGeo said:
I have went ahead and used this method of renaming all files and folders inside of EFS, and it regenerated most of the folders and everything, the most marked difference was inside the SFS folder, in my old renamed folder I had about 25 files with very long alpha-numeric strings, now I only have two files in there. Can I, after backing up just in case, get rid of all of the files/folders with the 1 at the end? Will leaving them in there do anything like slightly increase RAM use, or are they just there but dormant?
Click to expand...
Click to collapse
I wonder how much space is allowed in the efs partition. I ASSUME my TWRP backup could restore it if needed. Also I made a copy of the 1,'s then deleted them. I see no reason to look back. Life is good.
Do you feel the speed? I have re-deleted everything inside the efs folder several times. Every time it regenerates.
EDIT: Another benefit I,ve noticed is the time of the post is correct now on XDA before It always would show the wrong time for a post.
Hard to say it's not placebo, but actions on the phone actually feel a bit faster, for instance the animation for unlocking the phone seems to go at a quicker speed and an already slightly laggy game itself, Star Wars Heroes, seems to run somewhat better now.
NeoandGeo said:
I have went ahead and used this method of renaming all files and folders inside of EFS, and it regenerated most of the folders and everything, the most marked difference was inside the SFS folder, in my old renamed folder I had about 25 files with very long alpha-numeric strings, now I only have two files in there. Can I, after backing up just in case, get rid of all of the files/folders with the 1 at the end? Will leaving them in there do anything like slightly increase RAM use, or are they just there but dormant?
Click to expand...
Click to collapse
I noticed after I deleted the files the phone asked me again for my preferences on some things and Googles targeted ads have gone away. And I haven't received phone solicitation since I've done this. I'm wondering if there was a file in there that was advertising my phone number.
doctor-cool said:
I read that the RNT reset clears more personal information than a normal Factory Reset. I did it without a sim card inserted.
I fixed the performance problems but it still says DM Verification failure in stock recovery. That doesn't bother me. as long as the phone works.
Maybe you were not affected . I was
Click to expand...
Click to collapse
So when doing the RTN Reset, you're phone is reset (like doing a factory reset) and you have to set up all your info, settings and apps in it again? If so, I would hold off doing that, as that would take me a lot of time. But I could still try the ESF folder trick and see if that helps. Since I have the Dev Edition, it is rooted without those King apps, so probably no spyware on it.
FAUguy said:
So when doing the RTN Reset, you're phone is reset (like doing a factory reset) and you have to set up all your info, settings and apps in it again? If so, I would hold off doing that, as that would take me a lot of time. But I could still try the ESF folder trick and see if that helps. Since I have the Dev Edition, it is rooted without those King apps, so probably no spyware on it.
Click to expand...
Click to collapse
yes it is a factory restore but you can save a lot of time with the TWRP data backup. If you're not having any Wi-Fi problems I think I'd skip it
doctor-cool said:
yes it is a factory restore but you can save a lot of time with the TWRP data backup. If you're not having any Wi-Fi problems I think I'd skip it
Click to expand...
Click to collapse
The only WiFi issue I have is that the phone will lose WiFi connectivity a few times a day and I have toggle it on and off. But the phone has done it on every ROM that I have tried, so it could be an issue with the hardware itself.
I did edit all the files and folders in the efs, and the phone is working a bit smoother. Before, the unlock screen was always slow and stuttering, but now it is smooth and fast.
FAUguy said:
The only WiFi issue I have is that the phone will lose WiFi connectivity a few times a day and I have toggle it on and off. But the phone has done it on every ROM that I have tried, so it could be an issue with the hardware itself.
I did edit all the files and folders in the efs, and the phone is working a bit smoother. Before, the unlock screen was always slow and stuttering, but now it is smooth and fast.
Click to expand...
Click to collapse
I don't even know why any of this is working but it is. Use your own discretion.
After some more testing I had to undo the renaming of a few of the files and place them back in their original folders to fix VOLTE/Wifi Calling/Bluetooth that stopped working, can't find any other issues so far though.
NeoandGeo said:
After some more testing I had to undo the renaming of a few of the files and place them back in their original folders to fix VOLTE/Wifi Calling/Bluetooth that stopped working, can't find any other issues so far though.
Click to expand...
Click to collapse
It would be good to have a list but I've fixed two phones that I was ready to trash just by deleting everything. Last year I had Verizon remove HD calling from my account because my calls were more distorted with HD calling. I have a separate Google number and it works on Wi-Fi better than my Verizon number.
Although now with the Spyware fix my Verizon calls are clearer. And This is day three without a solicitation call. UNREAL
Nice! Is there a way to get VOLTE without turning on the HD Calling function? With it turned off my phone calls go to 1x mode and I can't do any data related functions while on the phone. Maybe something is messed up on my end configuration wise that only allows that functionality with it turned on?
Second note anyone have any idea what all the files in the SFS folder are? I had almost 20, now down to 4 and everything is working as it should.
Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!