phone not charging - Moto E4 Questions & Answers

hello ... my phone doesnt charge at all ..but when i switch it off it charges normal but then again when i turn i turn it on it doesnt show charging symbol but it is charging although very slowly ie 15 - 30% in 2 hours ..it charges a little faster when swiched off though ..Anyone has any solution to this??? thanks in advance

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Can't charge at all when on (even in standby)

OK. My 838pro just started really acting up on me now. It just refuses to charge when on (even with screen turned off). The battery bar shows charging and the orange charge led is on but the battery strength is not increasing at all..... Try another battery (genuine Dopod) and still the same..........
Did soft reset 5 times already and no go........
i actually have a similiar problem.. the only way i can get mine to charge is if i use USB or the wall charger that came with the phone, if i use the car charger i used on my 8125/wizard then it doesnt charge, the lcd will be light but dim, and the orange light doesnt come on, nor does the battery indicator move like its charging, but this charger will still charge my 9125, and my ht820 headset.. so i know it works

Stops charge with usb (in menu is charge with usb checked)

hi,
pls. i have problem with charge battery with usb.
Sometimes it Works and sometimes it stops working, led blink orange, green, orange, green and battery status is still on the same level.
I have always allowed charge with usb – in menu is it checked.
Strange is, that it charge till now (and battery status is about 20% better – during this led was only orange), and in this time its blink again and doesnt charge (30 min. still the same level and led blink orange-green). Because it sometimes works i think the cable is OK or?
thx for help
Any suggestions?
I have the same problem
The charging is stop to 66% and i have use the battery Debug tool and also measure the same....
Strange thing
USB ports are rated sat 500mAh nominal and if you have a number in use then the available current can drop below the level needed to charge the phone and then the circuits can suck out the power from your battery draining it further.
Charge from wall socket and then from USB but don't do it at lower levels as you will continue to get the problem.
The knock on effect is that you may have damaged your battery by the charging process you have been subjecting it to.
Put it on charge and keep it on for as long as possible and then whenever you can to keep it at max capacity for when needed for longer periods.

Faster charging?

Does using the AC charger charge the phone any quicker than using the USB charger?
I know I could try it, but Im trying to open as little of the packaging as possible in case I send the phone back.
I cant believe it takes SO long to charge and yet so little time to discharge
Should the phone be switched off when charging? It seems that if it is on, it drains the battery quicker than it charges??
Mine has been on charge since just after 9am and it is at 76%! I got to go to work in an hour
91 minutes ago I took the galaxy off charge . Dow
n to 81% battery. 30 minutes of that was travelling on my bike.
Ill be generous and say I spent 10 minutes browsing. That is some terrible battery life.
using AC adapter / mains power is always going to be faster than charging via usb because usb can only draw a certain amount of power... and no it does not matter if it is on or off when charging .. when battery is full it stops charging...
next... the battery life is fine. I get two days use with have HSPDA / wifi on 24/7 .. I listen to music for about 2 hours a day... email is getting pusher over as soon as possible...
Use advanced task killer.... and other memory 'cleaners' ...
and turn auto brightness off and set it to minimum when you can

[Q] battery dosen't charge

My battery dosen't charge anymore.
About one month ago, sometimes when my battery was in 1% I only can charge with cell off and usb pluged in pc. In the wall charger the white led dosen't turn on.
Now, my battery won't charge, I plug in pc and the white led turns on. Sometimes phone turn on and boot normally, but after 2 minutes it turn off.
When is on, battery indicator shows is charging and 4% battery,
I´m using tezet' CM10.
edit: in the last 3 hours i plug in wall charge. screen shows just battery and a interrogation point inside and the white led is off.
Any sugestions?
thanks
Yuriê
yuriebc said:
My battery dosen't charge anymore.
About one month ago, sometimes when my battery was in 1% I only can charge with cell off and usb pluged in pc. In the wall charger the white led dosen't turn on.
Now, my battery won't charge, I plug in pc and the white led turns on. Sometimes phone turn on and boot normally, but after 2 minutes it turn off.
When is on, battery indicator shows is charging and 4% battery,
I´m using tezet' CM10.
edit: in the last 3 hours i plug in wall charge. screen shows just battery and a interrogation point inside and the white led is off.
Any sugestions?
thanks
Yuriê
Click to expand...
Click to collapse
Did you try with another battery?
It seems the phone cannot handle it because the circuitry inside the battery may be broken.
Good luck.
i dont know anyone with the same phone.
after changing charging to pc and to wall many times my phone began to charging.
now is working perfectly...
Did you use the same cable for usb and wall connector charging? (cable broken?) Did you try another wall charger? (charging device broken?)
->--- said:
Did you use the same cable for usb and wall connector charging? (cable broken?) Did you try another wall charger? (charging device broken?)
Click to expand...
Click to collapse
the problem only occur when my phone is 1% charge. After the last problem i can charge my phone without problems.
So you just can't let it get to 1%?
sanxbr said:
So you just can't let it get to 1%?
Click to expand...
Click to collapse
yes.
yuriebc said:
My battery dosen't charge anymore.
About one month ago, sometimes when my battery was in 1% I only can charge with cell off and usb pluged in pc. In the wall charger the white led dosen't turn on.
Now, my battery won't charge, I plug in pc and the white led turns on. Sometimes phone turn on and boot normally, but after 2 minutes it turn off.
When is on, battery indicator shows is charging and 4% battery,
I´m using tezet' CM10.
edit: in the last 3 hours i plug in wall charge. screen shows just battery and a interrogation point inside and the white led is off.
Any sugestions?
thanks
Yuriê
Click to expand...
Click to collapse
If the battery lower than 15%, it will warn, if lower than 5% it will auto close device. If the battery lower 5% then charge may cannot open device to charge.

charging problem

hi i m facing charging problem in my mobile......
1. My phone full charge in 20 min....when i restart again it show battery around 30% and again when i charge i charge in 20 min...
2.Some times my phone dose not charge .
3.My phone battery dose not drain for 1 day and suddenly i shows 2% after a day..
4.When my phone disconnected it shows battery full msg(after charging),....and shows usb is still connected..
5. Sometimes my battery increase automatically.....while not charging....
i dose not knows what is happening to my phone......my help me to solve this problem.....
mines does the same thing people says that the charing port samsung uses is CHEAP and has to be replaced. i dont use my galaxy y anymore.

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