!!HELP!! Hardware buttons not working. - OnePlus 5 Questions & Answers

I am facing this problem since tomorrow in my oneplus 5, after using my device for some time my navigation keys doesn't work anymore. I have to use software nav buttons to navigate accross system and the home button only functions when i require to input my finger print(like unlocking device or in app locker).
After doing a reboot the navigation keys function properly but after sometime the problem again starts.
!!None of the hardware buttons are working(navigation keys, volume buttons), except the power button and alwrt slider if that counts!!
The keypad test(in the list of factory tests in*#808#) was past, as i have mentioned after reboot everything works fine. The problem appears after the device hasn't been used for some time. Then if i do keypad teat on pressing navigation and volume buttons nothing happens, same happens for powwr button too although it works fine. Alert slider passes the test and works perfectly too.
!!No the phone hasn't got any physical or water damage.!!
My best guess is that i was playing with some settings action in secure settings plug in for tasker that might have caused this but i don't know which one caused this as i was playing with settings related with display and sound. See if this is any help.
Yesterday night i rebooted and everything was working fine and i locked the phone and slept. In morning my battery was below 10% and battery saver mode was activated. When i tried to use everything was working fine untill I plugged the phone in and the hardware buttons stopped working then after charging i tried to enable battery saver mode to see if the buttons work again but they didn't.
Please help with this and i have done cache cleaning please post something useful.

Factory Reset/Clean Install. This is the only advice that makes any sense.

Is there any way to just reset settings valuew to default without losing any data.

@srmahunt said:
Is there any way to just reset settings valuew to default without losing any data.
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You can try to just dirty flash the rom within twrp. But I recommend to make backups before.

Wel, the issue was with auto input intercepting my buttons input, on disabling that everything is fine.
Sent from my OnePlus 5 using XDA Labs

@srmahunt said:
Wel, the issue was with auto input intercepting my buttons input, on disabling that everything is fine.
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What do you mean by "auto input"? Are you referring to the "Autofill service" option?

jekyll530 said:
What do you mean by "auto input"? Are you referring to the "Autofill service" option?
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Its a tasker plugin, google it.
Sent from my OnePlus 5 using XDA Labs

@srmahunt said:
Its a tasker plugin, google it.
Sent from my OnePlus 5 using XDA Labs
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if your issue comes back it might be part of a larger problem others are having https://forums.oneplus.com/threads/...ing-on-screen-navbar-setting-disabled.979545/

Related

So none of my buttons work except the Comm Manager button...

wtf?! They all worked fine an hour ago (power, camera, talk, softkeys, messages...) and now they don't. It isn't a hardware issue because when it goes into standby, I can press the power button to bring it out of standby. Now though, I can't open anything using their respective keys and can't power it off. Anyone have any issues like this? I hadn't installed anything or even been using the phone from the time they worked to the time they stoped working.
Try opening settings -> buttons ->lock and click in "dont lock keys"
Had similar problems that now for some reason went away.
/d
dodgy said:
Try opening settings -> buttons ->lock and click in "dont lock keys"
Had similar problems that now for some reason went away.
/d
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Unfortunately, I tried that and it didn't fix it. It's so odd that the Comm Manager button works when the phone is on and that the power button will work to turn it on or to wake it up. Are there places in the registry that control what the buttons do? Maybe I need to reset this thing? I love this phone when it isn't locking or acting up.
So I reset the phone to it's factory settings. After I went through the calibration and setup, the keys still weren't working. Before I did the reset, I did notice the keyboard keys weren't working either . So after the reset, the buttons still weren't working. I kept just typing stuff in on the keyboard with Word open and it finally started working...all buttons are still working now, but I don't trust it much. Should I bring it in to Cingular to get a new one? I'm still within my 30 days
Yes. If you can get a new one do it. do it.

8525 wakes up after touching any button

I have a weird problem with one of my two Cingular/AT&T 8525 phones. It appeared before I upgraded to WM6, went away after upgrading, and came back again a few days ago.
It seems that all the buttons are live and touching any button wakes the phone (turns it on). The phone turns on even when I connect it to the charger. Is it due to some Registry corruption or random changing of a setting? The other phone never displayed this behavior.
Any help will be appreciated.
maybe its some software u installed.. try unistalling one by one everything and see which one it is... if not then idk.. lol
good luck man! =]
In the system tab of settings, check out your Keylock.. Should be at " lock all buttons except power button".
SH4YD33 said:
In the system tab of settings, check out your Keylock.. Should be at " lock all buttons except power button".
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Thanks a lot SH4YD33! I have no idea how the setting changed to "Do not lock buttons". Perhaps my wife placed the phone in the pocket of her handbag without switching it off and the buttons created this change. Seems that the phone strives to be alive...

Power button not turning device off, stylus status not working...

Well a few days ago I went on a barrage and installed a bunch of apps like Gyrator 2, SensorLock, LevelSight, HTC Home, Ultimate Launch, HomeScreen ++.
I also coincidentally noticed two problems now First is when the device is on and I press the power, it doesn't turn the device off! Second is the HD is supposed to be able to detect the status of the stylus so when you pull it out in a call it opens the notes application. I also checked with Gyrator 2 which shows what the system reads for the stylus status and it no longer detects whether the stylus is in or not!
I'm going to try to uninstall each app one by one... but do any of you know whether there might be some other problem?? Or if someone's experienced the same thing, what are some recommendations to remedy this issue?
Each day of using the HD more and more problems keep popping up... I didn't drop $900 on this phone for nothing ><"
Do you also have problems with the volume buttons? If so, then perhaps your keypad service isn't running. You can check this with task manager v3.1
cardefbel said:
Do you also have problems with the volume buttons? If so, then perhaps your keypad service isn't running. You can check this with task manager v3.1
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Ahh nifty the volume buttons don't work. Now how to turn this back on... hrmmm... time to poke around.
I had this problem when using MobileMagic for auto rotation using the G-Sensor. Uninstalling this fixed the problem. I now use ChangeScreen and find that this works better for me.
Hope this helps.
cardefbel was right it was the keypad service, I must've turned it off while messing around in the registry, should be more careful next time...
Turned it back on and everything works fine now. Thanks!

System volume adjusts itself

I have noticed this on every stock rom.
I adjust my system volume to some 30 percent or so, and after a while it adjusts itself back to maximum somehow.
Anyone else have the same issue and is there a way to fix this?!
Sent from my SGH-T959 using XDA App
I have the same issue, but have no idea what causes it or how to fix it
Yeah I have the same problem. It got really annoying, so I made a Tasker profile to lower it on boot, but that doesn't seem to be enough.
I use Audiomanager (and those settings stick) so I've never noticed.
It's navigation. I keep mine all the way off and every time I use navigation it resets to full. Dialer codes also sometimes reset the notification volume as well.
spinachtoy said:
It's navigation. I keep mine all the way off and every time I use navigation it resets to full. Dialer codes also sometimes reset the notification volume as well.
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Ah, good point! I've only used Navigation a handful of times, but it always did that.

How do I disable do not disturb?

Problem:
Phone in my pocket, volume down gets bumped into. The next 3 hours I won't get any notifications. This is incredibly annoying and frustrating.
How in the world can I disable volume down activating do not disturb while the screen is off?
First, the power button has to be bumped first, then the volume down button (various times). Too much bumping.
get a case
joooe said:
First, the power button has to be bumped first, then the volume down button (various times). Too much bumping.
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The power button does not need to be bumped.
While the phone is sleeping (screen off + short wait), press volume down either once or twice and it will go into do not disturb mode. I can also put on full volume while it's sleeping as well.
Tried what you said. Doesn't happpen to me. Using stock rom.
joooe said:
Tried what you said. Doesn't happpen to me. Using stock rom.
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Is mine defective?
I just let it sit for 10 minutes, pressed volume down twice and its on dnd. No power button touched.
cmg5461 said:
Is mine defective?
I just let it sit for 10 minutes, pressed volume down twice and its on dnd. No power button touched.
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I restarted the phone and the issue hasn't come back yet. If/when it does I'll post again. Seems to be a weird bug
cmg5461 said:
I restarted the phone and the issue hasn't come back yet. If/when it does I'll post again. Seems to be a weird bug
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Issue has just came back. Restarting the phone makes it go away. Seems like we have found a solution! I'll keep a log of how often this happens here.
cmg5461 said:
Issue has just came back. Restarting the phone makes it go away. Seems like we have found a solution! I'll keep a log of how often this happens here.
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Which rom are you using? Is Double tap to Wake enabled? Are you using an app to lock the screen? Maybe that app is not locking the screen initially but displaying a black image for a short time before turning the display off.
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
Which rom are you using? Is Double tap to Wake enabled? Are you using an app to lock the screen? Maybe that app is not locking the screen initially but displaying a black image for a short time before turning the display off.
Sent from my Nexus 5X using Tapatalk
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Stock rom.
Ambient display is disabled.
No App. It did this stock out of the box
RMA would be a better option.
Problem has come back! a week delay this time
I would love an option to disable it on the phone entirely I never use it anyway and it occasionally gets turned on by mistake and I end up missing calls.
Found this in another forum - change DND priority settings to allow calls and messages from anyone. Should fix it!

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