Messed up big time... "system software not authorized by verizon" - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Tried to install a custom rom and I somehow bricked my phone... Can't even work w odin as it's stuck on Nand write start and then fails.. Tried kies as well and is stuck on connecting loop... Anyway to just get back to the stock rom? Please help...
Thank you.

Are you on Verizon? If you are, you can use the Repair Assistant program to fix your phone. Go to https://www.verizonwireless.com/support/knowledge-base-80201/ to find out more.

Related

Soft Bricked!! I think?

hey guys pretty sure I soft bricked my s4(NC5). I was trying to revert my Hyperdrive root back to factory cause the wifi wasn't working. But I think when I thried to unroot it erased everything. I can get phone into download mode still. And when I turn on the phone I get: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Tried Kies but program doesn't recognize my phone. Installed/re-installed drivers, but didn't fix. I'm pretty new to customizing my phone this way, but all I want is my phone back to factory. If anyone can fix this with Odin or something I would appreciate a walkthrough or link to another forum if there is 1.
Just flash the latest stock rom and you will be fine.

i think i ****ed up my phone(galaxys6 edge), i hope someone can help me out,

Hi there.
first of all i want to introduce myself because this is my first post on this website, i got this website from a friend of mine.
my name is nicky, im from holland and 26 years old.
but since today im in big trouble..
i had my phone rooted, but i wanted to uninstall this.
so i used an app for it, but then it rebooted and it had a bootloop.
first step i tryd to reset it with the recovery tool within the phone.
not works because of an error. E: cant mount (or something)
so i tryd to bring back too stock firmware with odin.
it came back with an error.
NAND write start, FAIL...
next thing i did was to try recovery with samsung programma smart switch.
also fail. (now i have this logo An error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software) while powering my phone.
i dont know what to do anymore, im working on this since 11 clock this morning and im getting a little depressive about this.
Details:
Samsung galaxy s6 edge.
Nederlands, not a provider locked phone.
still can go to download mode, but cant go to recovery.
many thanks.
Greets nicky
This is the Edge + forum, you have an Edge? Different devices. You need to post on the Edge forum.
Ticky-Nax said:
Hi there.
first of all i want to introduce myself because this is my first post on this website, i got this website from a friend of mine.
my name is nicky, im from holland and 26 years old.
but since today im in big trouble..
i had my phone rooted, but i wanted to uninstall this.
so i used an app for it, but then it rebooted and it had a bootloop.
first step i tryd to reset it with the recovery tool within the phone.
not works because of an error. E: cant mount (or something)
so i tryd to bring back too stock firmware with odin.
it came back with an error.
NAND write start, FAIL...
next thing i did was to try recovery with samsung programma smart switch.
also fail. (now i have this logo An error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software) while powering my phone.
i dont know what to do anymore, im working on this since 11 clock this morning and im getting a little depressive about this.
Details:
Samsung galaxy s6 edge.
Nederlands, not a provider locked phone.
still can go to download mode, but cant go to recovery.
many thanks.
Greets nicky
Click to expand...
Click to collapse
If you're still able to get into download mode try rooting your phone, install custom recovery and boot into recovery.
Then flash a custom rom
After that if you want stock again test if Odin works
@Ticky-Nax
Odin fails to flash if the firmware isn't the right one for your phone or you've got a bad download.
Look on the backside of your phone. There's some text. Search for something like SM-G925 and another letter behind it. Now visit http://www.sammobile.com/firmwares/ and insert exactly the modelnumber from your back. Now search for a firmware from the Netherlands and download it. Last of all you need to flash it again with Odin and it should work.
@mattan1999's method won't work because you killed your bootloader I guess. This means you really have to reflash a stock firmware with Odin
I hope this helps a bit

Verizon samsung galaxy note 3 sm-900v please help

I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop
The symptom you described occurs when you flash an unsigned recovery image to the recovery partition (without unlocking the bootloader). Or possibly that the recovery partition got damaged somehow and thereafter you tried booting into recovery.
Are we talking about a pure stock phone or a previously rooted phone?
Assuming nothing else happened, your phone should boot normally so long as you can get it to stop attempting to boot the recovery.
Try this:
1) Pull battery. Wait 10 seconds. Make sure USB port is not plugged in to anything. Re-insert battery.
2) Restart phone with Vol-Down+Home+Power
3) Select "Cancel" when the warning about Download mode appears.
The above procedure clears the "BCB" - the Boot Communication Block, which is causing the phone to always attempt to boot the recovery rather than the normal boot.
If the above does not work, the put the phone in to Odin mode and flash a Stock ROM.
If your phone tries to boot, it is not "bricked"; not even close to that.
SIR THE PHONE WAS ROOTED PREVIOUSLY... AFTER IT HAPPENED I FLASHED THE FILE.... NPW THE PROBLEM IS MOBILE IS WORKING BUT ITS NOT ROOOTED ALSO COMING VARIZON LOGO ON BOOT SCRREN WITH SO MANY VERIZON APPLICATION... CAN YOU PLEASE HELP ME TO MAKE MY PH9NE LIKE PREVIOUS... I AM FROM INDIA... ALSO ITS SHOWING VERIZON SIM NOT AVAILABLE... YOU PLEASE SUGGEST ME A ROM AND GUIDE ME TO ROOT... ALSO GUIDE ME TO INSTALL TWRP.. i want to use indian 4g sim like previous... please help
I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop
i have flashed with odin N900VVRUEOB6_N900VVZWEOB6_N900VVRUEOB6_HOME.tar and the mobile turned on.....
also wifi hotspot not working so i am unable to use xender..
but the problem is its now unrooted and also showing verizon logo on start up... also my sim working but showing that the sim is not from verizon.. i am from india.. kindly help me ....
any kind hearted person please help me ....
i want the mobile just lioke previously i was using... without verizon bootscreen and was working gotspot... please help me... now here is so many verizon apps installed....please help
I'm in Togo (west Africa) i buy this model for my friend.the fone came with a patched rom(or modificate rom) so we don't see Verizon logo on the boot.a few day after buy the fone i try to root it so the fone brick. i flash with the odin (with the same file like for you).the fone work correctly but "showing that the sim is not from Verizon"(normal because you don't use Verizon network).
And "the wifi hotspot not working"but we can use Xender normaly.
So i think your cas is normal (the fone works now with the original rom not the patched rom ou modificate rom).
I tried to find the pactched rom who came with the fone but i don't find it.
For the root now i use Kingroot and it work.after root you can uninstall or desable some Verizon.
For the hostpot i don't find the methode to get it work.
PLEASE FORGIV ME FOR MY BAD ENGLISH.NORMALY I SPEAK FRENCH
heimdallZ said:
I'm in Togo (west Africa) i buy this model for my friend.the fone came with a patched rom(or modificate rom) so we don't see Verizon logo on the boot.a few day after buy the fone i try to root it so the fone brick. i flash with the odin (with the same file like for you).the fone work correctly but "showing that the sim is not from Verizon"(normal because you don't use Verizon network).
And "the wifi hotspot not working"but we can use Xender normaly.
So i think your cas is normal (the fone works now with the original rom not the patched rom ou modificate rom).
I tried to find the pactched rom who came with the fone but i don't find it.
For the root now i use Kingroot and it work.after root you can uninstall or desable some Verizon.
For the hostpot i don't find the methode to get it work.
PLEASE FORGIV ME FOR MY BAD ENGLISH.NORMALY I SPEAK FRENCH
Click to expand...
Click to collapse
thanks for your response sir
its not rooting anymore..tried kingoroot and root genious too
The only rooting tool for OB6 that has been widely discussed here (and used with some degree of success) is the Yemen rooting tool.
I can't help you "make your phone like it used to be" because you never even said what that previous condition was.
It sounds like you bought the phone from someone who had rooted it and patched it or installed a custom ROM, but that's just a guess.
If you can get it rooted there are instructions in this forum for installing TWRP; you just need to find them & read them.
bftb0 said:
the only rooting tool for ob6 that has been widely discussed here (and used with some degree of success) is the yemen rooting tool.
I can't help you "make your phone like it used to be" because you never even said what that previous condition was.
It sounds like you bought the phone from someone who had rooted it and patched it or installed a custom rom, but that's just a guess.
If you can get it rooted there are instructions in this forum for installing twrp; you just need to find them & read them.
Click to expand...
Click to collapse
sir ypur are right. It was rooted and may be was installed any pached rom.. Can you please help me to install any samsung note 3 rom and root the device???
samsung note 3 verizon
bftb0 said:
The symptom you described occurs when you flash an unsigned recovery image to the recovery partition (without unlocking the bootloader). Or possibly that the recovery partition got damaged somehow and thereafter you tried booting into recovery.
Are we talking about a pure stock phone or a previously rooted phone?
Assuming nothing else happened, your phone should boot normally so long as you can get it to stop attempting to boot the recovery.
Try this:
1) Pull battery. Wait 10 seconds. Make sure USB port is not plugged in to anything. Re-insert battery.
2) Restart phone with Vol-Down+Home+Power
3) Select "Cancel" when the warning about Download mode appears.
The above procedure clears the "BCB" - the Boot Communication Block, which is causing the phone to always attempt to boot the recovery rather than the normal boot.
If the above does not work, the put the phone in to Odin mode and flash a Stock ROM.
If your phone tries to boot, it is not "bricked"; not even close to that.
Click to expand...
Click to collapse
I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop
i have flashed with odin N900VVRUEOB6_N900VVZWEOB6_N900VVRUEOB6_HOME.tar and the mobile turned on.....
also wifi hotspot not working so i am unable to use xender..
but the problem is its now unrooted and also showing verizon logo on start up... also my sim working but showing that the sim is not from verizon.. i am from india.. kindly help me ....
any kind hearted person please help me ....
i want the mobile just lioke previously i was using... without verizon bootscreen and was working gotspot... please help me... now here is so many verizon apps installed....please help

No "device initialization" tab on Smart Switch?!

So, newer versions of Samsung Smart Switch do not offer the option for "Device Initialization" anymore.
How can I do a similar procedure apart from an Odin stock image flash?
I tried Odin stock image flash, but could not get totally unrooted that way. And was hoping to get clean unroot by using Smart Switch.
Any way to get the Device Initialization done in Smart Switch? Or does anyone have the older Smart Switch install files?
Thanks!
http://www.filehorse.com/download-samsung-smart-switch/30860/
This one worked for me. Just don't update when you open it. Regardless of the pop up that says device initialization is no longer available, it is.
The device initialization function was removed in the latest version of Smart Switch because it was exploited too much for debranding.
Here's the official download link for the last version with device initialization function:
downloadcenter.samsung.com/content/SW/201706/20170601113339558/Smart_Switch_PC_Setup.exe
MrYoan said:
This one worked for me. Just don't update when you open it. Regardless of the pop up that says device initialization is no longer available, it is.
Click to expand...
Click to collapse
this help me a lot. thanks for the link:fingers-crossed:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks
Elektryx said:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks [/
It appears samsung has blocked it. Recent versions of smart switch automatically update to newest version and older versions installation always fails. I've tried many.
Click to expand...
Click to collapse
elv1503 said:
Elektryx said:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks [/
It appears samsung has blocked it. Recent versions of smart switch automatically update to newest version and older versions installation always fails. I've tried many.
Click to expand...
Click to collapse
Now I also get the error message, that my SM-G930F does not support initialising even though it worked before, so Samsung must have really blocked it. ODIN is the only way to do this now.
Click to expand...
Click to collapse
Samsung completely removed this feature... Cannot find fw on the server. This feature is over. The only way is ODIN or something paid. Restrictions, restrictions, restrictions everywhere......
This really sucks since Odin does not completely restore everything.
After having the bluetooth share problem come up on my phone due to max bluetooth connections (I managed to successfully root the phone and delete the entries to get it working again the last time on S5) I tried again to root my phone which was unsuccessful and messed it up. After trying a few times to get the correct ROM which is hard to get as theres nowhere official to get it from (that I know of) and downloading is slow. Now its in boot loop. Spent time for 3 days running to sort out this issue and now they've completely taken out the potential way to solve it. I guess on my next upgrade I'll look into other options, to think they haven't solved the bluetooth share issue after all this time I think is just crazy.
So why samsung is not focus on this issue and does not try to solve ....and in other side samsung kies say this device not supported and samsung smart switch says unsupported device so what is this ??both are made by samsung and this type of error faces many many users in the world and you can see a lots of video on you tube but there is no any appropriate answer
This move is absolutely against developers who try to use androids more than just what Samsung intends them to. Definitely not satisfied, it was my only way of recovery because my old backups don't work because of frequent updates.
Hey, got to this thread today, I'm just leaving my bit for other souls that come by... I had this same msg on my A9, tried the Smart Switch but no way... then I just started good and old Odin 3.13.3 and started the process: the device responded and accepted the flash !!!
FernandoK said:
Hey, got to this thread today, I'm just leaving my bit for other souls that come by... I had this same msg on my A9, tried the Smart Switch but no way... then I just started good and old Odin 3.13.3 and started the process: the device responded and accepted the flash !!!
Click to expand...
Click to collapse
Thanks!!!!, the same for an A50, SM-A505FN.
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Raisagvs said:
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Click to expand...
Click to collapse
Thanks,
this worked for me,
didn't know Odin still works
Raisagvs said:
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Click to expand...
Click to collapse
Can you teach me how to do that sir.
You can also try another Samsung application, if I remember correctly, many additional features have been added recently. https://www.huuq.net/samsung-flow-download-for-windows/

[Brick] Galaxy S5 Neo

Good evening everyone,
is this the correct Forums part to post questions like this? If not, please tell me where to post, thanks!
As the title says, I bricked my phone. I rooted it some days ago and was trying to unroot it, by installing a stock rom. Since I didn't know how to get the correct Region code, I download a custom ROM which said "everywhere" and guess that was the mistake. I tried to flash it with ODIN, the same way I flashed the custom ROM back then, but ODIN showed an error (which I can't remember). So in the end I pulled the cable and now have an error upon start up which says "An error has occured while updating the device software. Use the emergency recovery function in the Smart Switch PC software". Said software doesn't offer any emergency recovery function.
I can still boot into download mode. I tried to install the custom ROM again, but but ODIN doesn't recognize the phone.
What can I do to fix this? What additional information do you need to provide help?
I thank you in advance for all suggestions and wish you a nice evening!
~Guppy
I have the same problem.. what can i do?

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