Verizon samsung galaxy note 3 sm-900v please help - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop

The symptom you described occurs when you flash an unsigned recovery image to the recovery partition (without unlocking the bootloader). Or possibly that the recovery partition got damaged somehow and thereafter you tried booting into recovery.
Are we talking about a pure stock phone or a previously rooted phone?
Assuming nothing else happened, your phone should boot normally so long as you can get it to stop attempting to boot the recovery.
Try this:
1) Pull battery. Wait 10 seconds. Make sure USB port is not plugged in to anything. Re-insert battery.
2) Restart phone with Vol-Down+Home+Power
3) Select "Cancel" when the warning about Download mode appears.
The above procedure clears the "BCB" - the Boot Communication Block, which is causing the phone to always attempt to boot the recovery rather than the normal boot.
If the above does not work, the put the phone in to Odin mode and flash a Stock ROM.
If your phone tries to boot, it is not "bricked"; not even close to that.

SIR THE PHONE WAS ROOTED PREVIOUSLY... AFTER IT HAPPENED I FLASHED THE FILE.... NPW THE PROBLEM IS MOBILE IS WORKING BUT ITS NOT ROOOTED ALSO COMING VARIZON LOGO ON BOOT SCRREN WITH SO MANY VERIZON APPLICATION... CAN YOU PLEASE HELP ME TO MAKE MY PH9NE LIKE PREVIOUS... I AM FROM INDIA... ALSO ITS SHOWING VERIZON SIM NOT AVAILABLE... YOU PLEASE SUGGEST ME A ROM AND GUIDE ME TO ROOT... ALSO GUIDE ME TO INSTALL TWRP.. i want to use indian 4g sim like previous... please help

I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop
i have flashed with odin N900VVRUEOB6_N900VVZWEOB6_N900VVRUEOB6_HOME.tar and the mobile turned on.....
also wifi hotspot not working so i am unable to use xender..
but the problem is its now unrooted and also showing verizon logo on start up... also my sim working but showing that the sim is not from verizon.. i am from india.. kindly help me ....
any kind hearted person please help me ....
i want the mobile just lioke previously i was using... without verizon bootscreen and was working gotspot... please help me... now here is so many verizon apps installed....please help

I'm in Togo (west Africa) i buy this model for my friend.the fone came with a patched rom(or modificate rom) so we don't see Verizon logo on the boot.a few day after buy the fone i try to root it so the fone brick. i flash with the odin (with the same file like for you).the fone work correctly but "showing that the sim is not from Verizon"(normal because you don't use Verizon network).
And "the wifi hotspot not working"but we can use Xender normaly.
So i think your cas is normal (the fone works now with the original rom not the patched rom ou modificate rom).
I tried to find the pactched rom who came with the fone but i don't find it.
For the root now i use Kingroot and it work.after root you can uninstall or desable some Verizon.
For the hostpot i don't find the methode to get it work.
PLEASE FORGIV ME FOR MY BAD ENGLISH.NORMALY I SPEAK FRENCH

heimdallZ said:
I'm in Togo (west Africa) i buy this model for my friend.the fone came with a patched rom(or modificate rom) so we don't see Verizon logo on the boot.a few day after buy the fone i try to root it so the fone brick. i flash with the odin (with the same file like for you).the fone work correctly but "showing that the sim is not from Verizon"(normal because you don't use Verizon network).
And "the wifi hotspot not working"but we can use Xender normaly.
So i think your cas is normal (the fone works now with the original rom not the patched rom ou modificate rom).
I tried to find the pactched rom who came with the fone but i don't find it.
For the root now i use Kingroot and it work.after root you can uninstall or desable some Verizon.
For the hostpot i don't find the methode to get it work.
PLEASE FORGIV ME FOR MY BAD ENGLISH.NORMALY I SPEAK FRENCH
Click to expand...
Click to collapse
thanks for your response sir
its not rooting anymore..tried kingoroot and root genious too

The only rooting tool for OB6 that has been widely discussed here (and used with some degree of success) is the Yemen rooting tool.
I can't help you "make your phone like it used to be" because you never even said what that previous condition was.
It sounds like you bought the phone from someone who had rooted it and patched it or installed a custom ROM, but that's just a guess.
If you can get it rooted there are instructions in this forum for installing TWRP; you just need to find them & read them.

bftb0 said:
the only rooting tool for ob6 that has been widely discussed here (and used with some degree of success) is the yemen rooting tool.
I can't help you "make your phone like it used to be" because you never even said what that previous condition was.
It sounds like you bought the phone from someone who had rooted it and patched it or installed a custom rom, but that's just a guess.
If you can get it rooted there are instructions in this forum for installing twrp; you just need to find them & read them.
Click to expand...
Click to collapse
sir ypur are right. It was rooted and may be was installed any pached rom.. Can you please help me to install any samsung note 3 rom and root the device???

samsung note 3 verizon
bftb0 said:
The symptom you described occurs when you flash an unsigned recovery image to the recovery partition (without unlocking the bootloader). Or possibly that the recovery partition got damaged somehow and thereafter you tried booting into recovery.
Are we talking about a pure stock phone or a previously rooted phone?
Assuming nothing else happened, your phone should boot normally so long as you can get it to stop attempting to boot the recovery.
Try this:
1) Pull battery. Wait 10 seconds. Make sure USB port is not plugged in to anything. Re-insert battery.
2) Restart phone with Vol-Down+Home+Power
3) Select "Cancel" when the warning about Download mode appears.
The above procedure clears the "BCB" - the Boot Communication Block, which is causing the phone to always attempt to boot the recovery rather than the normal boot.
If the above does not work, the put the phone in to Odin mode and flash a Stock ROM.
If your phone tries to boot, it is not "bricked"; not even close to that.
Click to expand...
Click to collapse
I have a veriozon samsung note 3 sm-n900v
today its bricked..please help
its showing secure fail : Recovery
and a caution symbol with "system software not authorized by verizon..........
Please help...it was running on lollipop
i have flashed with odin N900VVRUEOB6_N900VVZWEOB6_N900VVRUEOB6_HOME.tar and the mobile turned on.....
also wifi hotspot not working so i am unable to use xender..
but the problem is its now unrooted and also showing verizon logo on start up... also my sim working but showing that the sim is not from verizon.. i am from india.. kindly help me ....
any kind hearted person please help me ....
i want the mobile just lioke previously i was using... without verizon bootscreen and was working gotspot... please help me... now here is so many verizon apps installed....please help

Related

[Q] HELP!!!! note 3 bootloop

Hello everyone,
i am fairly new to the world of rooting and recently encountered a problem while flashing a rom
i have the at&t samsung galaxy note 3 N-900A running 4.3 jellybean (2 year contract expired and i got and used the unlock code)
i rooted the phone using the kingo root app, because i could not update the phone (I recently moved out of the USA so i cant connect to an at&t server to update)
i installed safestrap recovery 3.71 and it was running fine
i found a tutorial from galaxy note 3 root for the knoxraid ro
(put youtube. c o m here) /watch?v=8HDHt4xSnQY
according to the tutorial i had to install the rom over the stock rom file
so i copied the stock rom to rom slot 1
this is where i messed up, i installed the knoxraid rom over the stock rom without wiping/data factory reset first. But it gets worse, i realized i forgot to wipe the data from safestrap so before the install was even halfway completed, i pulled the battery out.
now whenever i turn it on it will go straight to recovery mode
it wont even turn off. i have to pull the battery out.
i can get to download mode and recovery mode but thats it.
im not sure about the build number because it wont boot up
all i can tell you is it is a at&t note 3 running 4.3 jellybean
please help if you can
btw: my computer wont recognize the phone because it says the PHONE does not have the correct drivers installed
however odin still recognizes it with the blue box with 0:[COM6] if that helps
so yeah please help me the phone is fairly new and i dont want to waste $600
infinitephase said:
Hello everyone,
i am fairly new to the world of rooting and recently encountered a problem while flashing a rom
i have the at&t samsung galaxy note 3 N-900A running 4.3 jellybean (2 year contract expired and i got and used the unlock code)
i rooted the phone using the kingo root app, because i could not update the phone (I recently moved out of the USA so i cant connect to an at&t server to update)
i installed safestrap recovery 3.71 and it was running fine
i found a tutorial from galaxy note 3 root for the knoxraid ro
(put youtube. c o m here) /watch?v=8HDHt4xSnQY
according to the tutorial i had to install the rom over the stock rom file
so i copied the stock rom to rom slot 1
this is where i messed up, i installed the knoxraid rom over the stock rom without wiping/data factory reset first. But it gets worse, i realized i forgot to wipe the data from safestrap so before the install was even halfway completed, i pulled the battery out.
now whenever i turn it on it will go straight to recovery mode
it wont even turn off. i have to pull the battery out.
i can get to download mode and recovery mode but thats it.
im not sure about the build number because it wont boot up
all i can tell you is it is a at&t note 3 running 4.3 jellybean
please help if you can
btw: my computer wont recognize the phone because it says the PHONE does not have the correct drivers installed
however odin still recognizes it with the blue box with 0:[COM6] if that helps
so yeah please help me the phone is fairly new and i dont want to waste $600
Click to expand...
Click to collapse
Well, this is the wrong forum to begin with.
However, head over here, http://forum.xda-developers.com/showthread.php?t=2703006 , and read very, very carefully.
sirobelec said:
Well, this is the wrong forum to begin with.
However, head over here, http://forum.xda-developers.com/showthread.php?t=2703006 , and read very, very carefully.
Click to expand...
Click to collapse
sorry, next time ill post in the right forum
thanks for the link, however this appears to be for the N900AUCUCNC2 variant, which i believe is KitKat (sry if im wrong) i need files for 4.3 jellybean firmware. (i never updated)
thanks in advance

[Q] Revert Samsung Galaxy Grand Prime SM-G5030AZ back to stock Rom after Kingroot

Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
HammersmashDFCC said:
Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
Click to expand...
Click to collapse
Use super su, and un-root your phone with the option for un-root. Or just flash stock rom that's match your model.
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
HammersmashDFCC said:
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
Click to expand...
Click to collapse
here. just use odin to flash. and choose the correct version of your phone.
http://www.sammobile.com/firmwares/search/grand prime/
Thank you very much
I really appreciate you time and effort that you did.
Getting the stock firmware
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ?.
HammersmashDFCC said:
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ��.
Click to expand...
Click to collapse
Since your model is a dual with lte i guess you can use the 530h firmware. but i'm not sure.
My Model's Definite Firmware
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
HammersmashDFCC said:
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
Click to expand...
Click to collapse
I am facing the same challenge with my G530AZ model aswell. I am not even able to see my Network mode menu to change after realizing my device can not receive 3G signal only Edge. I located this menu after rooting to unlock my phone however it has completely vanished as I may put it. Any news on a compatible stock rom will be appreciated aswell.
Solution for reverting phone fully into stock (SM-G530AZ) & any other Samsung
I wasn't going to let Samsung Customer Service get away with not be able to give me info on how to get the code for emergency recovery mode using Samsung Kies. I got the Samsung Rep to tell me how to get the code in Kies all the time (in emergency recovery mode). Have the usb plugged in first without the phone connected to it. Then hold down the volume down key on your phone when it's OFF and after the volume down key is being held down, connect your phone to the USB while the Samsung Kies program is running. The code should show in Kies after that. Then go to the tools selection in Kies and click on the Recovery Mode option and you follow the further instructions. I didn't try this yet but I will very soon. I wrote this right after I got off the phone from the Samsung Rep. I really hope that this is a true method that works. If yes, cheers to all!
Sorry, can't be so trusting with Customer Service Rep of Samsung
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
sm-g530az
HammersmashDFCC said:
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
Click to expand...
Click to collapse
Any luck on flashing the sm-g530az. I try most of the firmware from sammobile. But no luck. And, sm-g5630az firmware is not in Sam Moblie.
Only solutions I can think of...
Earlier in this forum a member said that you can possibly use the 530h firmware, being that they are basically the same firmware as ours although he said he's not totally sure. If Kies 3 and the newer version of Kies (the name slipped my mind, but the message pops up anytime one installs Kies 3 asking if you want to download it) don't work because a message comes up saying that the phone doesn't support initializing, maybe what that member said is the only possible option for right now. But now I'm thinking that you can do anything to your phone which will be "normal" looking as far as for the things which the customer service reps look for see if the phone was tampered with which voids the warranty, in a repair center they can wipe all from the phone and put stock software. But the issue with that may be that the binaries that are on you phone now may cause your phone to get bricked being that their software uses different binaries. This is when they plug it in by them the phone need to load to 100% and if it stops in middle the phone is bricked. So they told me that there is that risk. If you can fool them into trying to do that flashing process on your phone because they seem to think that the warrantee is intact and it doesn't get bricked, you are good to go (I visited a Samsung repair center and found this out being that I had issues with them). But in your case that may or may not be possible . Good luck.
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
zomgitsanoob said:
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
did this work on the build g530az of5?
Cricket has not yet made lollipop available to me (I keep checking), so I have not been able to test it.
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
iseewhatudid said:
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
Click to expand...
Click to collapse
try again following those directions thoroughly, just worked for me earlier today, make sure you're on a good internet connection, and don't plug in the phone (which will be in download mode) until you absolutely have to. hope all goes well.
Thanks a million
zomgitsanoob said:
your instructions were slightly off. Here's what worked.
1) install kies 3. Do not plug in phone
2) go to tools -> firmware upgrade and initialisation in kies
3) device id = sm-g530az ; serial number is under battery
4) allow kies to download the firmware
5) place phone in odin mode/emergency download mode (hold vol dwn and home while powering on ) then plug in phone to computer via usb
6) allow kies to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) profit! After the phone restarts, it will take you through initial set up (like when you bought it)
you win!! Even the mobile data is set-up already!​
all your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
bonus::
about: Device status: Official
odin mode:
Current binaryfficial
system status: Official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
Optional:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
same exact issue
BXXCLISIVE said:
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
Click to expand...
Click to collapse
when i follow step 3 where i have to put in the model of the phone SM-G530AZ i enter it and it says please check model name and try again i see it says somthing about the serial number how is it supposed to be entered model name;serial number? becuse just using the model number doesnt get me passed anything :crying: :crying:

SM-G870A BootLooped - Now Soft Bricked? Get me back to stock please

hey guys, new poster here.
I followed some online tutorial to root my SM-G870A. It failed miserably. As best i can tell it tried to revert me from 5.1.1 back to 4.4.1? Kitkat? Little did i know at the time that is a major no no with this phone.
So, i got stuck in a boot loop. With a ton of google help i was able to get myself out of bootloop. But now, It seems like i have no operating system as my phone will not boot past the "Samsung Galaxy S5 Active - Powered by Android" screen. There is no other text on the screen.
Additional notes:
- Comp is Windows 10
- I am able to access recovery mode.
- My computer does not recognize the phone completely. It makes the "blurp" noise but i cannot access it as a USB mass storage device or load files via usb to the external sd card.
- I can upload files to my external sd card via the computer, if needed to boot a file direct from recovery mode.
- I have USB drivers installed and up to date, as best i can tell.
- I have Odin 3.09 and Odin 10.7 available
- I have no backup files, and do not care that i have lost everything
- I just want the phone to go back to stock operating.
What files do i need? Do i have to flash it from Odin? Can i upload them to the External SD and launch the recover from there?
Ive tried several different files via flash but i must be doing something wrong because the phone screen doesnt progress past "Galaxy s5...."
AT&T ?
Bootloader is locked, you'll likely need to take it to an AT&T store to get them to fix it for you, or some local phone shop
Yeah At&t. Unfortunately, I disconnected the phone line 3 days ago. I took it into the store and the rep who called on me had no idea what i was talking about when i asked if they could reflash the stock rom/ firmware. she sent me to ATT tech support line. I have yet to call them as i bet it is a dead end with the line disconnected.
So with the "bootloader locked" i am out of luck? How do i unlock the bootloader? Not an easy feat?
is this the file i will need: G870AUCU1ANE4_Full.Odin.rar ? assuming i can get a way to unlock the bootloader?
You can't unlock the bootloader, that's the problem
*Detection* said:
You can't unlock the bootloader, that's the problem
Click to expand...
Click to collapse
hmmm... thats what i've been reading recently. So the phone is game over?
The only thing that 'might' flash, is a newer stock ROM
Unless anyone else can think of something, I'd just take it to your nearest AT&T store

View call history in locked phone

Hi All,
Can we retrieve the call history from a Samsung galaxy S5 (SM-I900H).
The phone actually belongs to a deceased person(a blood relative) and we want to see whats in the phone.
I have tried a few methods such as
invoking MyPhoneExplorer application from adb. (unable to share the exact link due to xda restriction.)
USB debugging is OFF so I could not proceed further.
The phone was booting and waiting for correct password on the login screen at that point of time.
Recently I tried another windows application called
"Wondershare Dr.Fone for Android".
It has a feature called Android Data Extraction, it tried to download some image to the phone. My bad that there was mis-match between the actualy device model(SM-900H) and the model selected in the Dr.Fone application(SM-900I).
The download was terminated in the middle and now the phone doesnt boot up. I am getting the below message when the device is switched on
"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
Can somebody please help in data extraction from the device.
Bumping the thread to get some response
seenudn said:
"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
Click to expand...
Click to collapse
That part is easy (ish)
Youll need to download firmware for the device (I use fw.updato.com) and flash with Odin. (google/xda search)
Usually there's a 99.9% chance this will go fine without loosing the data on the phone, essentailly at this point, you kinda have to take the 0.01% chance of data loss, you wont get it any other way...
Wondershare's website list compatibility up to 5.0 for that device, id strongly recommend flashing the 5.0 OS, and not upgrading to 6.0.1 until after you are sorted.
As far as the data recovery, from there you are on your own, never used that soft ware, but the above will get you a booting device
Thank you so much Sam for replying.
Wish you a very happy new year !!
The current Android version on the device is Marshmallow (6.0.1).
I found a 5.0 firmware version for India region from fw updato website, but can you please suggest for the below queries.
Should I download all the 3 binaries (PDA, CSC, Phone) to the device?
If I download all the 3 binaries using odin, is there a good chance that the data will still be available?
Thank you in advance.

asus zenfone z00ld bricked and..many problems , please help me...

hello to all, i'm italian and i spike only little english..so sorry in advance.
my friend's have gave to me one asus z00ld. i don't know the real name. on the back of the phone i read that: asus z00ld.
so now i have one big problem the phone is in bootloop.
my friend doesn't do a root and unlock the bootloader. he have give to me phone and he said that from the last update the phone won't go fine...doesn't works fine. and now at last, is in bootloop.
i have download many firmware stock from asus.com.
the recovery of android works fine.
the first that i have upload the 299 final. a old rom. the phone works but the wifi won't go.
other rom that i try give me this feedback: the update go well, but when i try to configure the first start ,the phone switch off.
there is one rom that do not do that: the 1531 (final number). but wi fi do not works.
i have , also tried the 2196 (the last) but the result is the phone switch off.
i have put in my sim with my italian internet provider, and i can go in internet and update the phone, but after upgrade doesn't start.
so i came back to 1531. after that i have root the phone with kingoroot, and i have tried to unlock the bootloader.
some software says to me root ok, other not ok.
the problem is the bootloader. i can't unlock it!
and is impossible to me to install twrp.
please help me to resolve wi fi problem with a old /new rom. for me is not important the rom. for me is importanto that phone works fine...
thank you...
please help me1!
now is ok. i have root the phone by kingoroot. after that i have unlocked the bootloader, but i'm note sure what i have done that. i have try either apps and adb driver with my pc. after that i can't install a twrp original for this phone. today i have try to install twrp named "recovery", with an app. (flashify. and all is done! i have restarted the phone and i can see now, the twrp at start up the phone.
bye bye... and sorry for my bad english1

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