Hi all I have a Samsung s8 sm-G950f and manually copied all folders from the phone storage and sd card storage directories. Fully reboot the phone as its going in for repair at a Samsung shop tomorrow. However when accessing either the jpeg and mp4 files so photos and videos that were stored on phone and now backed up to pc the media wont open either saying corrupt, damaged or not supported. But its said the same to all media from phone storage backup and sd card backup.
To rule out it wasn't a bad transfer I didn't format the sd card and tried viewing them from the sd card on the pc and inserting it into a Samsung tablet but the same thing happens. But when the sd card was in the phone only 15mins prior to that they were all fine.
Now im massively freaking out as I wont have a backup of all my photos and videos!!!!!
Please help
Thanks
Related
I was trying to put some songs into my sd card from my computer via the usb adapter then i got an error saying that the file has been internally changed or something of that sort. I restarted the computer to try again but this time when i clicked on the drive in my computer it started asking me to reformat so I said no.
Giving up, I returned my sd card to my phone and fired it up. When it started up I got an error saying that my sd card is either blank or contains incorrect file formats; I tried rebooting but this did not help so i reformated it with my x10a .
The problem now is that I lost all the files that where on the sdcard. When I put videos it doesn't show up on mediascape and I suspect it's the same with music. I guess the problem is because I wiped the original files that where compatible with mediascape off.
Does anyone know how I can restore my sdcard with original factory files?
Or can someone zip up their orignal sd files for me to download?
Any help would be highly appreciated.
From my x10a rooted
I guess your card have errors. Is it a 16gb microSD from ebay?
If it is, most of them are not real. When you put data up to a limit, you start having errors on the card.
Well I got the phone from ebay. And it's 16gb.
Right now I can transfer files but my video did not show up on mediascape ( that may be because it was avi (lol wrong format)). I am putting music on right now to see if it shows up on mediascape.
Can you give me the original files on your sd card before you put anything into it ? If it's not too much trouble, of course.
Sorry guys, I am traveling right now and my wife needs a bit of help.
She took her SD card out of her Rezound and put it in the S5. She is trying to figure out where everything is stored as when you look at the SD card (when its plugged into the PC) its not showing all of her files?
Basically she needs to move music over and when the SD card is in she cant find anything on the phone. Is there a new format that needs to be used or does anyone know why she wouldnt be able to view the entire contents of her SD card while the S5 is plugged into the PC?
bump... I am having this exact same issue.
mortymouse said:
Sorry guys, I am traveling right now and my wife needs a bit of help.
She took her SD card out of her Rezound and put it in the S5. She is trying to figure out where everything is stored as when you look at the SD card (when its plugged into the PC) its not showing all of her files?
Basically she needs to move music over and when the SD card is in she cant find anything on the phone. Is there a new format that needs to be used or does anyone know why she wouldnt be able to view the entire contents of her SD card while the S5 is plugged into the PC?
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Click to collapse
KitKat changed how apps can access the external SD card so if you just swap a card into a KK device you will probably not be able to access all existing app files with same apps you had on the old device. When you plug it in to the PC however I'd expect that you can see everything (unless some files are hidden for some reason). So maybe her music was on the 16GB internal storage of the Rezound?
File transfer is fast on USB 3.0 so just format the card through the new phone (Settings> Storage> Format SD card) and transfer it back over. I usually create a "Music" folder in the root of the SD card and dump whatever right in when it connected to PC... I just did this on my S5 a few minutes ago and the phone saw the music when I started the Music app.
I'd consider it good practice to format the card when changing phones anyway.
i have an 64GB sd card that i have used to store pics and some apps in my galaxy S4 but today it is unrecognizable by the phone it displays a message saying sd blank or has unsupported files and it does not let me mount it , is there any way to recover my data from the sd card before i format it ??
Thanks in advance.
You may be able to use a file recovery program on your PC to get the data off. It depends on whether the PC can mount the file system or not.
So I bought the S7 edge popped in my SD card and encrypted It. The card was giving me some issues so I backed up my files on my Pc formated the SD card and reloaded the files (MP3s) now when I go to play many of the songs they don't play and just say "sorry unable to play file type" it's odd because about half of the songs do work any ideas for fixing this I have a quite a large music collection and it would be quite pain staking to have to download these one by one again
Would encrypting them and decrypting them help?
Really none of the brilliant minds here at Xda have any idea?
Did you copy the files off with the SD in a pc reader or via mtp from the phone? I would guess the the base encryption key data is different since you reformatted the card, it would make sense to me because otherwise there would be no point to supporting SD encryption.
C0derbear said:
Did you copy the files off with the SD in a pc reader or via mtp from the phone? I would guess the the base encryption key data is different since you reformatted the card, it would make sense to me because otherwise there would be no point to supporting SD encryption.
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Click to collapse
SD in a pc reader. Is there anyway for it to read the files again?
chad187 said:
SD in a pc reader. Is there anyway for it to read the files again?
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Click to collapse
If Google did their work well, not likely.
I don't know the details but the only consumer hope would be with the card inserted in the device that formatted it as theoretically the encryption of the SD card should be done with private key data that is tied to the device it was formatted within (in addition to whatever private data you provided such as a PIN). Otherwise it would be too easy to just move the card to another device to decrypt the data.
I've seen some references to the Android SD card encryption *not* necessarily encrypting media files (music, movies, pictures?) so it's possible those files were not at all encrypted - which is substantiated by the fact that you can play SOME of them.
It may be that the files that don't play are, unfortunately, simply, corrupted data and not encrypted at all. ;^(
chad187 said:
So I bought the S7 edge popped in my SD card and encrypted It. The card was giving me some issues so I backed up my files on my Pc formated the SD card and reloaded the files (MP3s) now when I go to play many of the songs they don't play and just say "sorry unable to play file type" it's odd because about half of the songs do work any ideas for fixing this I have a quite a large music collection and it would be quite pain staking to have to download these one by one again
Click to expand...
Click to collapse
I had the exact problem, it seems to be some issue with a lot of S7's from from my research online. After almost giving up after a few weeks I finally did find a fix which hopefully will work for you and anyone else who has encountered/ will encounter this problem. Here are the steps I took:
1. After the sd card became unresponsive on my phone after encryption, I transferred all my files from the sd card to my PC. I had to do this via the sd card slot on my laptop as the card was not being recognized when connected via the phone.
2. I then formatted the sd card on my PC. For those not familiar with the process just right click on the card in "my computer" and select format then quick format.
3. I then reinserted the card into the phone to make sure it was recognized, then removed it again, inserted it into the PC and transferred all the files back over.
4. I went into my phone under security settings and changed lock screen security to "none" while leaving fingerprint on.
5. I put the sd card back into the phone with the files. They won't be accessible as yet since they're encrypted but the next step is to go ahead and encrypt the sd card. Wait however long you have to, for me it took less than a min. After this go back and decrypt the sd card, let that process run through then the files should now be decrypted and accessible. If the sd card goes unresponsive again just try again by formatting the sd card and putting the files back, this time maybe a few files at a time.
If this method works for you I would suggest backing up your data frequently and staying away from encrypting the sd card at least until samsung/android release a fix for this issue.
Greetings,
I transferred my Pictures and music from my old SanDisk ultra 64GB micro SD card to my new Samsung Ultra + 128GB card. My first attempt at loading the data was through the restore function on the LG Bridge app from my PC. 3 day later when the restore was finished the phone indicated that the data was corrupted and had to be formatted. The second time I got a "file Corruption" message on my SD card when I was transferring files while both cards were in card readers. The next attempt was with the old card in the card reader, and the new card in the device, with the device connected to my laptop directly by USB, the end result being the Corrupted file message (again). My most recent attempt is by downloading files from my PC to my device card. Now the files are gone when I restart the device. The Music file in my folders are gone but the music outside of the folders are still present. All my pictures on my card are gone as well. ANY help is desperately needed and appreciated!!!
Did anyone have an answer to this? I'm having the same issue with my V30 - the files I copy to the external SD card by any means (AFT, SyncMate, FTP, SyncTunesMac) disappear...
I don't have good news for either of you that sounds like the sd card or the card port are going bad. Is it possible your ad cards are counterfeit as in does this behavior happen with another known good card...
I would try the following
First backup anything you can
Try a known good card that works in other devices and see if the behavior persists if yes
It is an issue with the phone not the card if the behavior stops you both got bum cards be more careful where you buy amazon is not even safe.
If the behavior persists try resetting the phone full factory. If custom Rom reload the rom. If the issue persists past that you most likely have a hardware issue that requires mainboard replacement.
Also try uploading files to the cards using the computer(with the micro sd to sd adapter) and check if the files stay(using the phone)
I had a similar issue with Moto G Turbo with Lollipop. It permanently damaged 2 MicroSD.
I ended doing a factory reset and MicroSD worked correctly again.
Counterfeit
themorn said:
Greetings,
I transferred my Pictures and music from my old SanDisk ultra 64GB micro SD card to my new Samsung Ultra + 128GB card. My first attempt at loading the data was through the restore function on the LG Bridge app from my PC. 3 day later when the restore was finished the phone indicated that the data was corrupted and had to be formatted. The second time I got a "file Corruption" message on my SD card when I was transferring files while both cards were in card readers. The next attempt was with the old card in the card reader, and the new card in the device, with the device connected to my laptop directly by USB, the end result being the Corrupted file message (again). My most recent attempt is by downloading files from my PC to my device card. Now the files are gone when I restart the device. The Music file in my folders are gone but the music outside of the folders are still present. All my pictures on my card are gone as well. ANY help is desperately needed and appreciated!!!
Click to expand...
Click to collapse
By the above description, this is almost certainly a counterfeit sd card.
Google "H2TestW_1.4.zip" to test ANY card you buy before you ever use it.
It's a solid, lightweight program that does its job well.
Anything that says it will do the job better / faster is blowing smoke up your skirt.