No LTE BAND 20, only BAND 3 available. - HTC Bolt / 10 Evo Questions & Answers

I bought a HTC 10 EVO from UK but it seem´s that the LTE doesn´t work correctly here in Germany.
SIM card checked, everything ok. But in the EVO I only got LTE in the centre of a city (with band 3). Outside of the city I have only H+.
I think in this situation, the EVO has to change to BAND 20, but it doesn´t do that. I rooted the phone an checked it with the app "Networt Signal Guru".
Checked root and drivers and looked under "Lock Bands" > LTE
It look´s like that the phone has only one LTE BAND, is this possible?

Hello i have the even problem. please help us !!!

I have the same prolblem, has anyone a solution?
regards
Jens

Related

Confirmation of G2's 3G frequency band

Hey all.. I just got my unlocked G2 to work on my local carrier's 3G. Im from the Philippines which only supports Band I (2100) UMTS. Turned out that my old sim wasn't 3G ready/activated and I wasnt able to connect to the 3G network before. Bought a newer sim, inputted the right APN settings and I was good to go. Now I can browse and access the internet/market on my phone wherever I go.
The G2 is indeed an international device. Thanks for all the help.

Meizu MX5 no 4G network capabilities

Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Hi mate.
I had this problem but upgraded to new firmware late last night and it came on. Thankfully!
Give it a try
Hi,
I have checked the upgrade app on the phone and it says I have the latest firmware.
Which firmware version are you running?
Kind regards,
Martin
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
iicc said:
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
Click to expand...
Click to collapse
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
hawdes said:
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
Click to expand...
Click to collapse
And have you tried to factory data reset the phone?
hawdes said:
Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Click to expand...
Click to collapse
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
1800Mhz band is a short range, higher bandwidth frequency which usually is less common and given that it has a short range it most likely isn't available in your area.
nasty_suicide said:
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
Click to expand...
Click to collapse
Thank you for the reply nasty_suicide!
I am using Comviq Tele2 as provider, which should use the Telia net.
This is what I believe as well, but I really thought there was no way to flash the international version onto the phone and was about to abandon ship by buying a new phone yet again.
I will try to install the International version as soon as I have time to follow through the steps. I have found the guide on Meizufans.
Once I have installed the international version I'll let everyone know the outcome.
Kind regards,
Martin
Hi Hawdes,
I've exactly the same problem as you do, please post back once you instal I version. I was planning to do so but since I already have everything installed I didn't want to go through trouble for nothing.
What were the results of this? Is it true that firmware can affect the signal received?
upgraded to the latest firmware yet?
Samsung galaxy s7 4G problem
What about in Samsung galaxy s7 version of Flyme OS?? I cannot see 4G option.

No 4G/LTE with SM-G935FD

I have a new SM-G935FD purchased in the UAE. The software version is MMB29K.G935FXXU1APD1. The phone has a "United Arab Emirates" section in the About page.
I travel a lot. I generally use a local SIM when I am in a country for some time. Right now I am in France. I am using a SIM from Bouygues Telecom but I have no 4G/LTE service at all. The phone is connecting at H+ and also at 3G, but it is not showing 4G/LTE at all.
I will be in several other European countries as well as the US soon. I specifically purchased this phone because it has all the LTE bands for the countries I spend time in. This same SIM does give me LTE connections on Bouygues when I use it in my old phone (a Motorola X 2nd Gen). I had expected this phone to just work on LTE everywhere that I typically go.
I have looked through these forums and see a thread or two about others with LTE problems. But no clear solutions.
I have tried various apps such as LTE Discovery (no luck) as well as 4G LTE Switcher - using that if I set "LTE only", I get no service at all, and then have to reboot the phone before I get service back.
Is there something I need to do to get LTE?
Thanks.
Have you put the SIM in the correct slot?
liquidguru said:
Have you put the SIM in the correct slot?
Click to expand...
Click to collapse
Yes, the bottom slot. The SDcard is in the top slot. The SIM is showing in the phone as "SIM1".
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
liquidguru said:
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
Click to expand...
Click to collapse
Yes it is. I've tried changing to one of the non-LTE modes and back, but no change.
In the About device / Status / SIM Card status page, I see Mobile network type as UTMS. Shouldn't that have LTE and, if so, how do I change it?
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
liquidguru said:
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
Click to expand...
Click to collapse
Ah, mine is doing the same. I see Mobile network type jumping between UMTS and HSPA+ if I watch for a while. Obviously that field is a status field, not a setting field.
Thing is, I am in an area with full LTE coverage.
At least you seem to be confirming that this should work. Still need to figure out what the problem is.
I have the same Problem in Spain. With a Vodafone Card I dont have 4G Connection (The same card in a the Galaxy S5 of my wife works with 4G). But with a Yoigo Card I have 4G Connection. The software version is MMB29K.G935FXXU1BPH6. The phone has a "United Arab Emirates" section in the About page too. Any Idea?
Thanks

Nokia X6 2018 defaults to H+ connection on Cricket

Hi guys,
I just got a Nokia X6 on Android One shipped from China and for some reason it defaults continuously to H+ instead of LTE on my Cricket network. On my Network Type option in the Setting In only have 3 options 2G, 3G and 4G and I have 4G selected, but still H+ is being used by default even in areas where I used to get full LTE signal.
I have tried however to get into the Android Testing Menu (by dialing *#*#4636#*#*) and change the Preferred Network Type to a few options like LTE/UMTS auto (PRL), but for some reason is the H+ that is picket all the time. even in areas where I know the LTE signal is strong. If I select "LTE only" from that menu, then I'm getting on LTE but as soon as I go into weak signal region, the signal drops completely, while not the same thing I can say about the other option, when the H+ connection is present in the same weak signal area.
Another thing that I see in the Android Testing Menu is that my VoLTE provisioned option is Off and I can turn it on.
Do you guys have any ideas on how can I get this device connected to LTE when the signal is strong?
I have a Nokia X6. I put two SIMs into it, both show 4G.
I have some problem to connect data or mobile internet. Grammen phone provider.
I was ready to purchase one, however, was curious if this would work on t-mobile. If so, would the Wi-Fi calling work?
Did you already checked if your 4g network band compatible with your phone?
Gin.Or.Juice said:
Hi guys,
I just got a Nokia X6 on Android One shipped from China and for some reason it defaults continuously to H+ instead of LTE on my Cricket network. On my Network Type option in the Setting In only have 3 options 2G, 3G and 4G and I have 4G selected, but still H+ is being used by default even in areas where I used to get full LTE signal.
I have tried however to get into the Android Testing Menu (by dialing *#*#4636#*#*) and change the Preferred Network Type to a few options like LTE/UMTS auto (PRL), but for some reason is the H+ that is picket all the time. even in areas where I know the LTE signal is strong. If I select "LTE only" from that menu, then I'm getting on LTE but as soon as I go into weak signal region, the signal drops completely, while not the same thing I can say about the other option, when the H+ connection is present in the same weak signal area.
Another thing that I see in the Android Testing Menu is that my VoLTE provisioned option is Off and I can turn it on.
Do you guys have any ideas on how can I get this device connected to LTE when the signal is strong?
Click to expand...
Click to collapse
Android One TA-1099 or TA-1103?
For TA-1099
Network 900MHz, 1800MHz, 850MHz, 1900MHz, 800MHz, 2GHz, Band 38, Band 39, Band 40, Band 41 (2555-2575 MHZ, 2575-2635 MHZ, 2635-2655 MHZ), Band 1, Band 3, 1.9GHz, I , II, V, VIII
Data Service LTE Cat. 4, 150Mbps DL/50Mbps UL
Could someone upload the bands for this phone? I'm not sure about get it, I need to know if TA-1103 have the LTE B4, in some sites said yes and other no.
brunonemer said:
Could someone upload the bands for this phone? I'm not sure about get it, I need to know if TA-1103 have the LTE B4, in some sites said yes and other no.
Click to expand...
Click to collapse
TA-1103 LTE Band 1, 3, 5, 7, 8, 28, 34, 38, 39, 40, 41
https://imgur.com/a/SqSj1Tg
https://imgur.com/a/oDBAiOe
https://imgur.com/a/QAnFBVG
https://imgur.com/a/glcUhMc
https://imgur.com/a/SXYMKfM
Gin.Or.Juice said:
Hi guys,
I just got a Nokia X6 on Android One shipped from China and for some reason it defaults continuously to H+ instead of LTE on my Cricket network. On my Network Type option in the Setting In only have 3 options 2G, 3G and 4G and I have 4G selected, but still H+ is being used by default even in areas where I used to get full LTE signal.
I have tried however to get into the Android Testing Menu (by dialing *#*#4636#*#*) and change the Preferred Network Type to a few options like LTE/UMTS auto (PRL), but for some reason is the H+ that is picket all the time. even in areas where I know the LTE signal is strong. If I select "LTE only" from that menu, then I'm getting on LTE but as soon as I go into weak signal region, the signal drops completely, while not the same thing I can say about the other option, when the H+ connection is present in the same weak signal area.
Another thing that I see in the Android Testing Menu is that my VoLTE provisioned option is Off and I can turn it on.
Do you guys have any ideas on how can I get this device connected to LTE when the signal is strong?
Click to expand...
Click to collapse
So, have you solved your problem?
If the ROM of your phone is "CN" you could try to flash the phone to the global ROM 2_29(WW) or wait for a new update of the firmware. You haven't noticed the firmware's version. Have the phone got any updates?
I just returned the phone and got an LG G7 instead. The X6 that I was using also had a problem with Bluetooth as I was never able to turn it on.
Manually switch the preferred network type.
I am using the latest Stock Android version on Nokia 8 and struggled with this issue too. I tried everything I could possibly do.
The simplest answer is to go into network settings and select 2G, give it a minute to find it. Do it for 3G too. Give it a minute to find it. Then 4G, same thing. Finally select 4G as preferred network type and that should do it.
It looks like the default preferred network type is 3G from the factory.
guys i cant even access my mobile data connection can anyone tell how access it
thanks
By salah

My redmi appears to work in LTE Band 41 which doesn't exist in my country. Help!

Hi,
my device doesn't work properly. When I'm outside of my city my redmi doesn't have network but others have it.
Last night I have check the band I'm connected and the result is 41. I live in Spain and there isn't any company that works with this band.
Anyone can help me? Can I change the band?
To check my band I have used LTE Discovery from Play Store

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