mate 9 mha-l29 strange camera issue - Huawei Mate 9 Guides, News, & Discussion

Hi all,
I have strange issue with my l29, i bought it new still under warranty, the camera starts showing strange blurry picture, I did the software update to b181 but still the problem persists.
I have gone through all the forums possible and figured out its not hardware probably since pressing any corner didnt fix the issue.. the photo is not blur from any side normally, I noticed that this issue occurs outdoor when their is sunlight or indoor when i try to take group photo. i also tried the same with monochrome lens but problem still exists.
Attached are the photo
image samples
any suggestions?

Sounds like a focus issue, have an authorized repair centre take a look.

robogo1982 said:
Sounds like a focus issue, have an authorized repair centre take a look.
Click to expand...
Click to collapse
Thanks for replying robogo. under normal conditions camera focus works well but only under sunlight this happens or when i try to take group photos... this doesn't happen immediately but after few random mins.
I might try to get support from authorized service center.

Related

Any one in the same boat (Main Camera problem) ?

My Ameo,s main camera started by showing blurry and distorted image, then the camera does not start all together at time and the last issue is that when it finally started nothing was showing on the main camera as of now but the inner camera is working good... tweaked all settings, NO WAY! could this be as a result of a corrupt camera application in the extended rom or a manufacturer defect?
If it is an application problem, can someone please post the appliaction .cab file.
thanks
bR
essojay said:
My Ameo,s main camera started by showing blurry and distorted image, then the camera does not start all together at time and the last issue is that when it finally started nothing was showing on the main camera as of now but the inner camera is working good... tweaked all settings, NO WAY! could this be as a result of a corrupt camera application in the extended rom or a manufacturer defect?
If it is an application problem, can someone please post the appliaction .cab file.
thanks
bR
Click to expand...
Click to collapse
I have problem with main camera too. Is cab file fix this problem?
Will you send me this cab to [email protected]?
thanks
yea dude me too...but the front vga camera seems to respond much quicker and gives better quality!
my main camera has a problem of "green color area" around the left-bottom corner of each photos
every photos took by the main carema has the same area "more green"
the green area izz DEFAULT...that cannot be fixed..since it izz a manufacturing fault from HTC!!!
bilalperwaiz said:
the green area izz DEFAULT...that cannot be fixed..since it izz a manufacturing fault from HTC!!!
Click to expand...
Click to collapse
do you have the same problem? how do you know that?
The problem I have been having soince flashing to the newest WM6 Rom
is that ever now and then the picture taken is just a solid grey.. The Camera
app works as normal, but the resulting pic. is just all grey.. It seems to happen once every 10 or so pix, sometimes more.
Madhadder said:
The problem I have been having soince flashing to the newest WM6 Rom
is that ever now and then the picture taken is just a solid grey.. The Camera
app works as normal, but the resulting pic. is just all grey.. It seems to happen once every 10 or so pix, sometimes more.
Click to expand...
Click to collapse
I have this problem, only when I place it extremely close to the screen of my laptop to take pictures of the screen.
Mine happens at all times.. Inside, Outside, still subjects, moving subjects..
It happens at random times.. 10 pix will be good the 11th is screwed then the
next 7 work, then 1 bad.. etc.etc.
hi guys.. same here. this is my first dopod.. i've been using my old xda ii and the camera is at least quite decent.. i would have thought that with the high cpu speed, refresh rate would have at least be similar to something that a nokia phone can produce.. but in a indoor setting, the main camera is like so damn blur and in sloow motion... and the result is that if i am taking a picture of my kid, it is like an artistic picture.. i see nothing!!! haha.. but with a nokia phone, at least the picture is ok.. what is wrong!?!?!
how can we improve our picture taking or it is doom???? PLLEEAASSEE someone with any solutions, please help.. i tried to download cool camera but it does not work on the u1000.
i bought the phone also to capture my kid and post the pic online.. so i m not expecting super high quality shots.. but at least something decent.. and i mean decent like at least i can tell the features of my kid.. now i see blurness.. haha
Ok I have the same problem. Does anyone have a manual on how to open up the device. I think it isn't fitted corectly and want to see if i can fix it.
Hello,
This kind of problem ?
It's coming after WM6 french version upgrade...
Fred, waiting for a solution, and searching...
Its a bunch of different results... I have not had the prob. since upgrading to the latest HTC WWE ROM.
For the moment, my main camera does not work anymore...
2 hard reset and 2 installation of the french WM6 update, nothing better...
Is-it possible to make a copy of the WM5 and WM6
HKLM/Software/HTC/Camera keys for me ?
Thanks a lot.
Fred.
Try the PK2 ROM, or the latest HTC ROM
zefred said:
For the moment, my main camera does not work anymore...
2 hard reset and 2 installation of the french WM6 update, nothing better...
Is-it possible to make a copy of the WM5 and WM6
HKLM/Software/HTC/Camera keys for me ?
Thanks a lot.
Fred.
Click to expand...
Click to collapse
It's a hardware problem. I had this problem too.
Hi, Zatesz,
Zatesz said:
It's a hardware problem. I had this problem too.
Click to expand...
Click to collapse
I think like you. My 7500 will return to the store.
Fred.
I have the X7501 with the latest HTC USA ROM. I have only taken about 15 pictures and I have seen the green distorted image and one grey frame as well. My device was locked up so I soft-reset and I have not seen the problem since. I will post here if I have any more trouble. We may be onto something here.
toyfreak said:
I have the X7501 with the latest HTC USA ROM. I have only taken about 15 pictures and I have seen the green distorted image and one grey frame as well. My device was locked up so I soft-reset and I have not seen the problem since. I will post here if I have any more trouble. We may be onto something here.
Click to expand...
Click to collapse
The first problem with my device was the green distorted image. The next level was the pink noise (1 color missed), and finally my main camera did not work anymore. The softreset and hard reset did not help me.
You should be lucky!
just a quick rehash about the topic on camera quality indoors.
i have noticed that if i lower the brightness to -2, i get really smooth video on the screen when i am trying to take a picture indoors. now if only we can have this smooth video but increase the brightness...
i don't know if i am asking too much.. is this possible? is there someways we can do this by adjusting the HKEY?

Blank Pics From Camera

Just wondered if anyone else has experienced this - when I take pictures sometimes, they are all blank - i.e. just a grey canvas.
It only seems to happen in bright outdoor conditions...
Cheers,
Smiffy.
Yes that used to happen to me when running black 2.5 but it didnt matter if i was outside or inside the camera would just not take a picture and it would be a blank black/grey if you look close when you take a picture that works it takes a second or two to load up and be put into the memory with the blank ones they load up right away almost like the hermes is not storing the info of the picture properly
i had this happen a couple of times too, usually restart and its fine.
This occurred on my device when using the 2mb pixel size(the largest) with a deep field of focus...like outdoor pictures. I fixed it permanently by installing the latest firmware/os from my provider---cingular. Your mileage may vary.
As long as it's not hardware, I don't mind
I'd hate to have to try and convince the guys in the shop that yes really, t-mobile have released a WM6 ROM and it's official and still under warranty ;-)
Smiffy.
I had the same problem. I think it was comin' from an RSS software. It happened even after a soft reset.
After removing the software, it happens once a long time. Which is ok, just close the camera and start it again, it'll work if not.. poke it on the underside, u know which hole
It's the Super Fine setting on the camera that does this in bright outdoor conditions.
Switch to a different quality level and I bet it won't happen again.
Hi,
I experienced it too, but I catch the issue, because my camera said that my memory was full... but it isn´t full. I just closed all apps but camera and it magically started to take good pics again using 2M resolution and super fine quality.
Regards,
Taguapire.

Strange banding on camera

I just tried out the camera on my new HTC One in my office. I've previously used it under normal outdoor and home lighting, without problem. Perhaps it's because of the fluorescent lighting in my office, but there is a very pronounced banding visible whenever I have anything brightly coloured in frame (see the attached picture of a pale desk). It is somewhat intermittent, and can be temporarily stopped by switching back and forth between Normal/Zoe mode, but returns immediately, once there is a large proportion of 'pale/white' object in frame. It's worth adding that I can't replicate this in the same lighting conditions with any other phone/camera.
ufff
probably a software bug
hamdir said:
probably a software bug
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Click to collapse
Yep - forgot to say my handset is on the most recent official 1.28.401.7 (WWE) firmware.
The banding shows up on screen, in photos and in video.
may be try a factory reset ???
It will has something to do with refresh rate for sure...some of the outdoor videos shows flickering when there are trafic lights in the view e.g.
sr1ks said:
may be try a factory reset ???
Click to expand...
Click to collapse
It's only 2 days old, with very little installed - never rooted, etc. I can't imagine that it would need a reset yet, but if no-one else is experiencing a similar issue I'll give it a try. As I said, it only happens in these circumstances, so it's not a major problem, just a bit annoying.
battletank said:
It's only 2 days old, with very little installed - never rooted, etc. I can't imagine that it would need a reset yet, but if no-one else is experiencing a similar issue I'll give it a try. As I said, it only happens in these circumstances, so it's not a major problem, just a bit annoying.
Click to expand...
Click to collapse
can you try "white board" from the scenes menu?
hamdir said:
can you try "white board" from the scenes menu?
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Click to collapse
I don't see a 'whiteboard' option, but I have a 'text' option. As you can see from the attachment, it happens in text mode (and every other mode I've tried). It also still happens when I switch from 'auto' white-balance to 'fluorescent'.
UPDATE - here's a video to demonstrate the problem...
http://youtu.be/kKVaz4TG1Zo
can someone else with the HTC One test it?
maybe its a defect
It looks like a faulty camera to me. Get a replacement.
This sounds like typical HTC quality control...
Yep can anyone else confirm?
Sent from my Incredible S using Tapatalk 2
Vertron said:
It looks like a faulty camera to me. Get a replacement.
This sounds like typical HTC quality control...
Click to expand...
Click to collapse
defects happen, especially so early at launch
drama...
Before you swap with another One,try to factory reset like other said,a software bug CAN occur out of the box,it has nothing to do with rooting or heavy use.
Also are you sure there are no transparent protection on the lens you forgot to take out?
Can you try a 3rd party camera app?
I would suggest an exchange. Very sad to see
I get it if I put my camera to a screen but that's only just to refresh rates.
Other than that, mine's fine.
Ship the phone back, it's clearly having a problem.
It is caused by fluorescent lights. Change the light source option (if it has one). Had the same problem in my office with my iphone 4s. EDIT. It was my SG1 Captivate that had that problem. Just had to choose light source to fix it.
I can't get any effect like that on mine, tried through all the camera settings, i would agree with others and exchange. Unless it is down to flourescent lighting where you are.

Focus problem after rear camera replacement

Hello everyone!
Since I replaced the broken rear camera of my GT-I9505 the camera doesn't focus properly. First I thought it was a faulty replacement, but the replacement of the replacement as well as the camera from a different seller show the same behaviour:
The google drive widget for scanning docs focusses correctly, but none of the available camera apps work. As soon as the app tries to focus the focus goes into near mode and remains there with no further movement.
I have factory reset the phone, reinstalled all camera apps, flashed other roms, factory reset again, with no change.
Has anyone experienced this as well?
Thanks for any tips
suxi
So little rear camera replacements? I guess I am the only fool that managed to crack it
suxi said:
Hello everyone!
Since I replaced the broken rear camera of my GT-I9505 the camera doesn't focus properly. First I thought it was a faulty replacement, but the replacement of the replacement as well as the camera from a different seller show the same behaviour:
The google drive widget for scanning docs focusses correctly, but none of the available camera apps work. As soon as the app tries to focus the focus goes into near mode and remains there with no further movement.
I have factory reset the phone, reinstalled all camera apps, flashed other roms, factory reset again, with no change.
Has anyone experienced this as well?
Thanks for any tips
suxi
Click to expand...
Click to collapse
Hello there
I also have this same problem and done all those same things to fix this. 12cam is now useless. Some1 help us out of our misery! :I
I just picked up the i9505 second hand (first smartphone). Same problem here. I went through 3 camera module parts off eBay... first one was the wrong part (i9500), and other two were supposedly i9505 - same results: camera never focuses. *Sometimes* it will temporarily focus if I moderately shake the phone, even then, only if the phone is tilted upright and not facing down.
Is the front camera unaffected for you guys?
suxi said:
Hello everyone!
Since I replaced the broken rear camera of my GT-I9505 the camera doesn't focus properly. First I thought it was a faulty replacement, but the replacement of the replacement as well as the camera from a different seller show the same behaviour:
The google drive widget for scanning docs focusses correctly, but none of the available camera apps work. As soon as the app tries to focus the focus goes into near mode and remains there with no further movement.
I have factory reset the phone, reinstalled all camera apps, flashed other roms, factory reset again, with no change.
Has anyone experienced this as well?
Thanks for any tips
suxi
Click to expand...
Click to collapse
Might camera hw problem

Camera focus issue

Anyone having focus issue upon opening the Camera? And the only temporary solution is to shake the phone to get the focus back. What are the best fixes for the issue..
Sorry if it's been posted as similar topic. Thanks
pogi.paul0119 said:
Anyone having focus issue upon opening the Camera? And the only temporary solution is to shake the phone to get the focus back. What are the best fixes for the issue..
Sorry if it's been posted as similar topic. Thanks
Click to expand...
Click to collapse
I'm having the exact same issue, the only way i get it to work again is to tap 2-3 times on the camera lense. If this is getting worse i think the best fix is to send it for repair under warranty.
If you have to shake or tap your camera to gain focus again, then your camera's lenses might not be aligned properly.
I don't think you will be able to fix this with an update or software patch. You will probably need to bring your phone to a repair center.
RossTeagan said:
If you have to shake or tap your camera to gain focus again, then your camera's lenses might not be aligned properly.
I don't think you will be able to fix this with an update or software patch. You will probably need to bring your phone to a repair center.
Click to expand...
Click to collapse
Thanks. I spoke to "Samsung butler" representative and she told me to go at the nearest Samsung service centre and ask for replacement. That felt wonderful but the sad part I have to wait 7 days not including weekends.lol.. anyway but that is good but forgot to asked if I can choose different colour.lol

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