Last November I bought an unlocked XT1625 from B&H Photo on Black Friday. It is stock, never loaded with special firmware or ROMs. The phone now has the following problems:
1. Screen is completely black. I never see anything on the screen -- no splash screen, nothing. As far as I can tell, the phone is not booting, but I also see nothing on the screen so it is harder to know. Maybe the phone is on but I just do not see anything because the display is broken.
2. If I press and hold the power button, the phone vibrates intermittently every 10-15 seconds for a total of two to four vibrations. Then it stops and acts completely dead again.
3. When I plug in the phone to the charger, I see a two white flashes at the bottom right of the display.
I have tried all sorts of hard reset methods -- hold power button, press power and volume down at the same time, etc. Nothing has worked. Any suggestions?
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Ok so i was wrong, it doesn't shut off, it goes past the green windows mobile screen, then past the t-mobile shadow screen, then just sits there with a black screen, the power lights are on, but just stays black forever
One other note is a hard reset isn't possible it seems because the phone cannot be turned off
If the battery is removed it shuts off of course, but when its put back in it just starts up and apparently thats not good enough to do the hard reset because it just boots up like normal to the black screen
Try pressing the hard reset keys as you place the battery in. You might need someone else to put the battery in while you press the keys. If that seems tedious or doesn't work, try starting with bootloader buttons (Camera and power button at the same time). Then connect it to your computer and run T-Mobile's update.
Hopefully, that should work.
This phone just broke after 3 months of use. Since I brought it off of amazon as unlocked, I do not have warranty on phone. The phone was not dropped nor water-damaged. It was sitting on the table and suddenly experiencing problems with lag. I proceed to turn off and try to restart phone.
The phone does not boot when I press the power button.
What I've tried:
case 1: I removed SD card, removed battery and removed USB cord. Press power button for 10 seconds. Put back battery and press power button
result 1: LED light on. The phone vibrates 5 times. Remains in black screen
case 2: I called my phone number from another phone
result 2: Straight to voice mail. This indicates the software did not even boot up. Hardware display is not the issue here. Most likely a Software issue.
case 3: I hold volume down key and power key to attempt hard-reset
result 3: LED light on. The phone vibrates 5 times. Remains in black screen
Since I routinely backed up my phone data. Last time I've checked (~4 days ago), the SD card was not nearly full. It was approximately 25% used space.
PLEASE HELP!! YOUR HELP WILL BE APPRECIATED!
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
dustbyter said:
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
Click to expand...
Click to collapse
No. The screen was all black. But fortunately, the phone was able to turn on after some trial and error.
You remove the battery and USB cord. Then while pressing (and holding) the home button key, you put back in the battery and press the power button. To hard reset, you must press volume down key, home key, and power key at the same time.
Glad that you got your phone working!
Mine continues to remain dead
I had this problem a few months back at first i too thought the phone was dead - but it did make boot vibration noise - but the screen would always remain "black" but after some time and after going into a very dark room i was able to see that the screen was not black, but that the backlight went out on it -- after having my screen replaced the phone now works fine - think i was using cm7 at the time.. hope this might help
Thanks for this tip! I'll check on the phone I had as well. I got to get it back from my buddy.
I let my Nook Simple Touch unattended for a couple of weeks. After I returned , I tried to waken it by pressing the n button, but it was unresponsive. I then proceeded to charge it fully. After the charging led turned green, I tried to wake it again. This time, it partially woke up.
Only the top right part of the screen flickers when I hit the power button. The rest of the screen is a unresponsive mess of grey and white.
Things that i have tried from reading around the forums:
1. Hold power button down for 10 sec,30 sec and two minutes
2. Hold power button down till screen flickers, and then hold both lower page turn buttons for up to a minute.
3. Disassemble the NST, disconnect the battery for two hours and press the white reset button , reconnect the battery.
Nothing has worked, and I am not in the US to be able to go to a B&N store. Would appreciate any help.
My nook is rooted
Hi guys. So this is my situation; my phone is currently turned off.
If I hold the power button, the Samsung Galaxy S4 logo appears in with the black background, then disappears and the phone turns off after 1~2 seconds.
If I hold the power, volume down button then I get the custom OS screen. If I then choose to restart from this screen, the phone restarts and the Galaxy Logo shows for around 6-8 seconds then disappears again.
If I go to the custom OS screen again, then press restart, I can then hold the volume up button and the lock button and the blue message saying 'Recovery Booting..' along with the same black Galaxy logo then the screen disappears after 1-2 seconds seemingly turning off, then it vibrates once after a couple more seconds then does nothing again
I can not get the recovery booting screen from simply holding Volume up and the power button, I need to do it after restarting through the custom OS screen.
My phone is also suddenly not recognising the charger being plugged in. There is no observed difference between attempts to turn it on with/without the charger plugged in.
The last time the phone was properly turned on, it switched itself off at around 4-6% battery left and from then on I have this result.
So, can you guys help?
Your power button is probably faulty. Try to wiggle it lose or replace it.
My wife woke up this morning to an unresponsive phone. It's been on the charger all night.
The screen is off, and the led blinks blue about every five seconds.
power+volume keys has no effect - neither power + vol down nor the standard recovery- or download mode combinations, even holding down for half a minute or more.
The phone hasn't even been flashed - it's still on the original ROM.
Never seen this on any Galaxy device before, I'm completely clueless.
Have you seen this before? Any ideas on how to force it to power down?
Thanks!
force restart is power button and volume down for 10 sec if that's not helping you have a broken phone.
Thanks. As I wrote, force reboot didn't work.
But it seems I was wrong - it did work, but I had to hold the vol down and power buttons pressed for over a minute!
So problem solved, for now.