Enhanced LTE mode not showing for Airtel. That option only appearing for Jio sim cards..! Is anybody experiencing this bug? Is there any to enable it..!
yah they havent enabled volte for airtel and vodafone network yet.. Hope they will enable it with future ota..
coolkoushik07 said:
yah they havent enabled volte for airtel and vodafone network yet.. Hope they will enable it with future ota..
Click to expand...
Click to collapse
Yeah, just checked it, isnt there yet.
Check with your Service Provider first. Airtel is yet to launch VoLTE in Delhi/NCR and other areas it still doesn't have nationwide VoLTE coverage. Same with Vodafone. So Instead of creating a useless thread here and blaming Asus for it, check with Your Network.
real_sam said:
Check with your Service Provider first. Airtel is yet to launch VoLTE in Delhi/NCR and other areas it still doesn't have nationwide VoLTE coverage. Same with Vodafone. So Instead of creating a useless thread here and blaming Asus for it, check with Your Network.
Click to expand...
Click to collapse
I my area Airtel VoLTE is working with other phones.. i have redmi 4A that supports airtel VoLTE feature..!
ajmalhussainhy said:
I my area Airtel VoLTE is working with other phones.. i have redmi 4A that supports airtel VoLTE feature..!
Click to expand...
Click to collapse
Sorry I take my words back! I checked on Airtel and Vodafone's website and Zenfone Max pro isn't listed in the Devices that Airtel and Vodafone VoLTE supports. Although Jio's also doesn't lists Zenfone Max Pro but My Jio is working perfectly fine. Maybe we should Contact Airtel/Vodafone or Asus regarding this.
I did call their support number, they said they don't support other carriers yet, and are not sure when it will be made available.
Please respond the demands of max pro m1 users for volte compatibility for all service providers
Update to latest firmware.Now all networks volte support has been available in our phone.
strange issue,..! i need help
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
ajmalhussainhy said:
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
Click to expand...
Click to collapse
I think it is a issue from the Airtel side and you should definitely talk to them once more as you have to prove them this by using your screenshot they be look into the issue
Airtel volte beta stage
the reason for not working is that Airtel volte is in beta stage and not all users have been selected for that programme.. Happened with me only contacted with customer care ...Said me ... My SIM is not enrolled whereas my friend's SIM is enrolled...
Check your phone number at - airtel.in/volte/beta
ASUS Zenfone Max Pro M1, dual VOLTE is not working.
Hello Team,
I am using Zenfone Max Pro M1, with two SIMs, primary is Jio for mobile data and the secondary one is the Airtel for calling.
However the mobile connection is getting disconnect when I connect to the phone on Airtel. Ideally the mobile connection should be active as this phone supports dual VOLTE.
Could you suggest what could be the issue.
Thanks in advance.
[email protected] said:
Hello Team,
I am using Zenfone Max Pro M1, with two SIMs, primary is Jio for mobile data and the secondary one is the Airtel for calling.
However the mobile connection is getting disconnect when I connect to the phone on Airtel. Ideally the mobile connection should be active as this phone supports dual VOLTE.
Could you suggest what could be the issue.
Thanks in advance.
Click to expand...
Click to collapse
Same with me.
I think this phone doesn't support Dual Standby. Meaning, when you're making call on a SIM, other SIM won't work.
NPriyo said:
Same with me.
I think this phone doesn't support Dual Standby. Meaning, when you're making call on a SIM, other SIM won't work.
Click to expand...
Click to collapse
As per ASUS this phone supports dual VOLTE, both SIMs should be active simultaneously.
If that is not the case our purchase would be considered as bad choice.
One of our friend has mentioned that even Zenfone 2 supports dual standby, why not Asus Max pro M1.
On the other hand I have tested the Redmi Note 5 Pro, 6 GB version, where in the dual VOLTE is just working perfect.
Hoping ASUS is aware of this issue and there will be an update to fix the dual VOLTE issue.
[email protected] said:
As per ASUS this phone supports dual VOLTE, both SIMs should be active simultaneously.
If that is not the case our purchase would be considered as bad choice.
One of our friend has mentioned that even Zenfone 2 supports dual standby, why not Asus Max pro M1.
On the other hand I have tested the Redmi Note 5 Pro, 6 GB version, where in the dual VOLTE is just working perfect.
Hoping ASUS is aware of this issue and there will be an update to fix the dual VOLTE issue.
Click to expand...
Click to collapse
Dual VoLTE is working fine. I'm getting VoLTE on both Vodafone & Jio SIMs. But Jio network connection cuts off when I receive calls on Vodafone SIM.
This might be ROM issue (I'm using AEX).
Dual volte works perfectly on Vodafone and Jio but not on Airtel sim... No volte infact
ajmalhussainhy said:
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
Click to expand...
Click to collapse
Same here bro
Has Airtel VoLTE started working on this phone?
subhraw said:
Has Airtel VoLTE started working on this phone?
Click to expand...
Click to collapse
My airtel volte works with all airtel Sims Infact i have both airtel sim cards.
Related
Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.
Hi Everybody,
I am stuck with my OP2 OOS 3.5.6.
So after i got the 3.5.6 i was not able to get VOLTE. So i found a resolution on the OP2 forum:
They advised to downgrade to 3.1.0 and then to upgrade to 3.5.6, did that and was able to get VOLTE, but another issue started, as in India Jio is a 4g service and I read somewhere that we will have to use it in SLOT 1 , so i did the same, and Vodafone in SLOT 2.
When i did that Jio works fine but there is no network for Vodafone.
After that i have tried the following:
*Selecting network manually.
*Changing the band.
*Reinstalling the OS.
*Resetting the network settings.
*Wiping out data and cache.
Nothing worked for me, can somebody suggest me something.
Rootleopard said:
Hi Everybody,
I am stuck with my OP2 OOS 3.5.6.
So after i got the 3.5.6 i was not able to get VOLTE. So i found a resolution on the OP2 forum:
They advised to downgrade to 3.1.0 and then to upgrade to 3.5.6, did that and was able to get VOLTE, but another issue started, as in India Jio is a 4g service and I read somewhere that we will have to use it in SLOT 1 , so i did the same, and Vodafone in SLOT 2.
When i did that Jio works fine but there is no network for Vodafone.
After that i have tried the following:
*Selecting network manually.
*Changing the band.
*Reinstalling the OS.
*Resetting the network settings.
*Wiping out data and cache.
Nothing worked for me, can somebody suggest me something.
Click to expand...
Click to collapse
If you remove the Jio SIM and leave the Vodafone SIM in slot 2 does it connect to the network?
Does the Vodafone network support 2g?
Spannaa said:
If you remove the Jio SIM and leave the Vodafone SIM in slot 2 does it connect to the network?
Does the Vodafone network support 2g?
Click to expand...
Click to collapse
Nope, even if I remove the Jio Sim and just have the Vodafone Sim in the second slot still it does not show up.
Rootleopard said:
Nope, even if I remove the Jio Sim and just have the Vodafone Sim in the second slot still it does not show up.
Click to expand...
Click to collapse
You only answered one question!
Does the Vodafone network support 2g?
Does the Vodafone sim work in slot 1?
Does your SIM 2 have an IMEI in settings > about phone > status IMEI info?
Spannaa said:
You only answered one question!
Does the Vodafone network support 2g?
Does the Vodafone sim work in slot 1?
Does your SIM 2 have an IMEI in settings > about phone > status IMEI info?
Click to expand...
Click to collapse
Yes Vodafone does support 2g but when I select 2g and the Sim in the slot 2 it does not work.
Yes the Vodafone does work fine with 3g and 2g network in slot 1.
Yes the Sim 2 does show the imei number under settings.
You can select vodafone in slot 1 with 2g then put jio in slot 2 and select 4g as the 1+2 has dual LTE standby so jio should work fine on slot 2
ItsmYarD said:
You can select vodafone in slot 1 with 2g then put jio in slot 2 and select 4g as the 1+2 has dual LTE standby so jio should work fine on slot 2
Click to expand...
Click to collapse
Does really op2 has dual stand by, as I am not able to get volte and I have the Jio in slot 2.
Also I contacted op2 customer care and they mentioned that it will only support one 4g and other will be only 3g.
Does it work for you if yes can you please let me know what are the settings you have.
Rootleopard said:
Does really op2 has dual stand by, as I am not able to get volte and I have the Jio in slot 2.
Also I contacted op2 customer care and they mentioned that it will only support one 4g and other will be only 3g.
Does it work for you if yes can you please let me know what are the settings you have.
Click to expand...
Click to collapse
Dual sim standby works fine for me but I'm not a Jio user.
OnePlus support are wrong, If your data sim is 4g, the other drops to 2g not 3g.
Not sure what your issue is though as I've only heard of it affecting some (but not all) Jio users.
Spannaa said:
Dual sim standby works fine for me but I'm not a Jio user.
OnePlus support are wrong, If your data sim is 4g, the other drops to 2g not 3g.
Not sure what your issue is though as I've only heard of it affecting some (but not all) Jio users.
Click to expand...
Click to collapse
You both are right they did mention 2g,my mistake that I mentioned 4g.
Yes I got a few users who mentioned the same of not getting network in the second slot. I did got a hint from somebody that it might be an issue with the update and a fix is in the pipeline. But again its just a hint and not sure.
Thanks a lot for all the help.
Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
Click to expand...
Click to collapse
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
Click to expand...
Click to collapse
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
Click to expand...
Click to collapse
Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
Click to expand...
Click to collapse
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
Click to expand...
Click to collapse
Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.
Is anybody able to use Vodafone VoLTE feature on the zenfone 3 (ZE552KL) in India?
i.e to make calls when you are in 4G network, the phone should not switch to 3G when you make a call.
I'm not able to do this, if anybody is getting Vodafone VoLTE in zenfone 3 please sugggest a way to do this.
No, right now only Jio network is officially supported for VoLTE. Asus failed to provide VoLTE support for Airtel and Vodafone, so there is no way you can use VoLTE on these networks.
Note, Asus has stopped official software update for ZE520KL/ZE550KL, so the chances are less for getting support in future.
I just purchased Samsung M30S from Amazon and yesterday received my delivery of this product... I have inserted Airtel over sim slot 1 which is my primary number and Vodafone over second slot... And configured the WiFi network on this mobile...
Problem number 1: Vodafone VOLTE not working and I have contacted their customer care and they told me Vodafone VOLTE not supported on this phone...
Problem Number 2: I mainly use Airtel for calling and Vodafone for data as I do get better network speed on Vodafone on my house or do internet from WiFi... But when I am connected to the internet via Vodafone network or WiFi, Airtel VOLTE not working... Call getting muted after few seconds... But I turn off VOLTE for airtel as well then call going without any problem...
Anyone having this problems? How to fix this problems?
volte working fine here for airtel voda and jio
shamsud said:
volte working fine here for airtel voda and jio
Click to expand...
Click to collapse
Vodafone told me VOLTE not supported for this model... How can I enable VOLTE for Vodafone?
And Airtel VOLTE call constantly muting when I am on indoor... I have asked Amazon for replacement... Let's see if their engineer approve my replacement... I think my handset is faulty and that is the reason having issue with VOLTE...
I am using vodafone in sim slot 2 and it is showing volte automatically.If you don't see enable it manually in settings/connections/simcard manager.
Same here, volte not working with vodadone network and it is confirmed from them that they dont have support for m30s. Volte for jio works fine.
Guru100 said:
I am using vodafone in sim slot 2 and it is showing volte automatically.If you don't see enable it manually in settings/connections/simcard manager.
Click to expand...
Click to collapse
I have enabled both of them as per this screenshot but volte not showing up and Vodafone keeps telling me this handset is not supported by vodafone....
Which phone you used before with Vodafone SIM card?
Nokia 8.1,Now set the network auto to LTE only.Have you inserted that sim in other handset where it showed volte ?
Guru100 said:
Nokia 8.1, Now set the network auto to LTE only. Have you inserted that sim in other handsets where it showed VOLTE ?
Click to expand...
Click to collapse
I have tried with father's Mi A3 but VOLTE not come... LTE only option is not there...
I think in your area is not covered under volte as far as Vodafone is concerned.Couple years back i also faced that issue then came to know that my area is not covered under volte only 4g.
Guru100 said:
I think in your area is not covered under volte as far as Vodafone is concerned.Couple years back i also faced that issue then came to know that my area is not covered under volte only 4g.
Click to expand...
Click to collapse
Could be possible... But when I send
4G CHECK message to 199 i get message my phone not compatible with Vodafone super 2100 mhz 4g lol...
Jeet Chowdhury said:
Vodafone told me VOLTE not supported for this model... How can I enable VOLTE for Vodafone?
And Airtel VOLTE call constantly muting when I am on indoor... I have asked Amazon for replacement... Let's see if their engineer approve my replacement... I think my handset is faulty and that is the reason having issue with VOLTE...
Click to expand...
Click to collapse
Vodaphone customer care might be duping you. THis is a new phone so might not be in their supported phones list database and hence telling you its not supported. Check instead what is the VOLTE band they are using and in your phone check if that band is present.
nilesh0205 said:
Vodaphone customer care might be duping you. THis is a new phone so might not be in their supported phones list database and hence telling you its not supported. Check instead what is the VOLTE band they are using and in your phone check if that band is present.
Click to expand...
Click to collapse
I'm getting message 2100 mhz band not supported by my phone when I am doing 4G CHECK to 199...
Jeet Chowdhury said:
I'm getting message 2100 mhz band not supported by my phone when I am doing 4G CHECK to 199...
Click to expand...
Click to collapse
Due to ongoing work of Vodafone - Idea network integration, the vodafone customer care and sms requests for VOLTE are not working. Samsung M30s is compatible to Vodafone VOLTE and I have already activated it. For activation, either you need to place request through vodafone store or send email to appellate in your area. They will activate from back end.
Have you installed the august security update patch? If yes then get your phone flashed with the official firmware and don't install the security update. This will solve your problem