App issues - P8lite Q&A, Help & Troubleshooting

New to Huawei phones, but I'm having issues streaming some videos from apps and also opening some other apps. Can't seem to fix tried reinstalling apps, updating, and downloading earlier apps. Nothing seems to work. Is there any other options.
Regards,
Derm

Derm18 said:
New to Huawei phones, but I'm having issues streaming some videos from apps and also opening some other apps. Can't seem to fix tried reinstalling apps, updating, and downloading earlier apps. Nothing seems to work. Is there any other options.
Regards,
Derm
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Well... What kind of streaming issues do you have exactly? Did you already check the reviews from the same device?

Related

[Solved] Market 3.1.5 not receiving updates.

I am on Cognition 1.5.1 with JKay's v.10.1 theme. It all started yesterday. I can't seem to receive any updates and the notifications as well. I've turned on update notifications, mind you. I also can't seem to download anything at all. The progress bar would just be stuck on 'downloading' for the whole time.
I've tried clearing data, uninstalling updates, using 3G or wireless but to no avail.
I have a friend who is on GingerMOD Vanilla v0.4b and he is having the same problem as well
Anyone having this issue as well? Do you reckon it is Google's issue?
Sent from my GT-I9100 using XDA App.
EDIT: Title should read Market 3.1.5 not receiving updates.
Not uncommon for this to be Google's fault, but I've managed to download a couple of things just fine in the last 24 hours.
Update notifications are pretty useless, I never seem to get them until I actually open the Market app by which time I already know there's updates.
Do you have issues if you try downloading an app you've never had installed before?
Do you have issues if you try downloading an app you've never had installed before?
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I have problems downloading on both new applications I have never installed before and the existing ones as well.
tonycfc said:
I have problems downloading on both new applications I have never installed before and the existing ones as well.
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You're not the only one, version 3.1.3 was buggy as hell, 3.1.5 a lil better, but still takes ages to load installed apps on phone's data, shows updates when there's none, hangs when trying to update or download new apps. Strange thing is market works fine if i access apps from appbrain market app, so it's definetely a problem in the google market app as downloads start and work fine if redirected from other apps.
Update: All is good for now. I can finally download apps again. Google's problem it is! Cheers.
Sent from my GT-I9100 using XDA App.

[Q] CM9 (SD Card) Google Play can't download some FREE apps anymore

I was running CM9 latest without any issues. I've downloaded a bunch of free apps...no problem.
All of a sudden, I can't download some FREE apps any more. I get the message :
"Error processing purchase"
Lots of people are having this kind of issue and I haven't found a fix for it yet. I have not tried uninstalling it and reinstalling yet.
I've tried clearing the data/cache in the app area. That did not help.
Its really odd.....some of the freebie's I can.....some I can't
Time and a couple of reboots seemed to fix that same problem (on a different ROM) for me.
I don;t think Google has all the bugs worked out of the new Play Market.. I get random errors on various apps when I try to update or download. Most work, but some can't finish the download or won't download at all.
Thanks......but very weird
Yeah, strange things happen on the new Play Market even on my stock Motorola Droid X2
So I shut the nook down for a while...started it up again and now I can download free apps again. No changes.
The problem was going on for days before I posted here.
rampart51 said:
So I shut the nook down for a while...started it up again and now I can download free apps again. No changes.
The problem was going on for days before I posted here.
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We fixed it just for you...
Nahhhhhh , Google is playing with their Play implementation , getting ready for their big movie and cloud grand opening. I would expect random issues for a few weeks.
Something to look forward to!
PLAY is been a real mess.
It is not only in CM9, and it seems to affect only certain apps. I have the same problem with one game that I had installed on other SD several times before but have trouble today. While other apps installed fine.
Any possibility of reverting back to an earlier Market app if this continues? I don't have this problem (yet) but always anticipate the worst from Google. Running racks' triple boot now, everything hunky-dory.
I think the problems are on Google's server side not the app. I have seen reports from people that reverted back to old market and still had the problems.
DigitalMD said:
I think the problems are on Google's server side not the app. I have seen reports from people that reverted back to old market and still had the problems.
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I can verify that. The apps that I have problem to install yesterday, it has not problem today.

Nexus 6P unable to play videos on Youtube and Facebook apps

I'm on android version 7.0 stock and without root and I can't play any vodeo on youtube (the app) and facebook (also app).
Youtube: The video wont even start loading or playing there's just a black screen with a message saying: There was a problem while playing. Tap to retry.
Facebook: the video plays for like half a second and then immediately stops.
I tried to delete the app cashe, unistall all the app updates but it didnt help.
Any suggestions?
Thank you everyone.
Jayhrb said:
I'm on android version 7.0 stock and without root and I can't play any vodeo on youtube (the app) and facebook (also app).
Youtube: The video wont even start loading or playing there's just a black screen with a message saying: There was a problem while playing. Tap to retry.
Facebook: the video plays for like half a second and then immediately stops.
I tried to delete the app cashe, unistall all the app updates but it didnt help.
Any suggestions?
Thank you everyone.
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Click to collapse
Something that would surely fix the issue is reinstalling the stock firmware. That may be a little drastic, however I am sure it will work. I know my way with fixing software issues but mostly only on rooted devices. Good luck!
TnT_ said:
Something that would surely fix the issue is reinstalling the stock firmware. That may be a little drastic, however I am sure it will work. I know my way with fixing software issues but mostly only on rooted devices. Good luck!
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I have no idea how to do that. I guess it's quite a process...
Could you explain it to me like I'm five year old please.
Jayhrb said:
I have no idea how to do that. I guess it's quite a process...
Could you explain it to me like I'm five year old please.
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https://lmgtfy.com/?q=Flash+stock+firmware+nexus+6p

Is nougat the king of crashes?

Seems ever since i update my s7 to nougat, and now have nougat on my s8, i'm dealing apps constantly crashing on a daily basis. Apps that never crashed before, ever, are constantly crashing on nougat. And by no means is this a samsung thing, because my friends sony z5 also has similar issues with nougat, what did google do that is causing these apps to crash?
I haven't had a single crash so far.
Not one crash either. You must have a rogue app. System reset.
Sent from my SM-G955U using Tapatalk
No crashes at all.
Did you transfer programs, data from your old phone to new one using something like Titanium backup or smart switch? I read a lot of complains about stability issues from people doing that. Or like someone already said, some app creating issue, but not that easy to find which one.
pete4k said:
Did you transfer programs, data from your old phone to new one using something like Titanium backup or smart switch? I read a lot of complains about stability issues from people doing that. Or like someone already said, some app creating issue, but not that easy to find which one.
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Yes but i've reinstalled the problematic apps, same apps crashed on the s7. I mean it could be the app but they never crashed on android 6, and since nougat has been available to devs since march 2016 i'd imagine they'd fix any compatibility issues by now.
No crashes watsoever on niether my nougat s7 or s8.
I think you have limited options here: either reset the phone and reload all apps fresh from play store, or try to identify what causes the problem and there are few ways to do it. For the record my phone never crashed and I have it since day 1, but I did have couple apps that should be working, installed fine and crash the moment they start.
I had to factory reset out of the box after my first update. It sucked and was a bad first impressikn but it has been working ever since and I've had it for a week.
pete4k said:
Did you transfer programs, data from your old phone to new one using something like Titanium backup or smart switch? I read a lot of complains about stability issues from people doing that. Or like someone already said, some app creating issue, but not that easy to find which one.
Click to expand...
Click to collapse
I used Helium on my S8 coming from S7 as Smart Switch was not importing my apps settings.
Backup went well, but I have some apps that force closes some time.
The funny thing is that I have force closes not on those apps where importing data was for me mandatory (like games or note apps), but on standard apps where I could even install them from Play Store.
I made backup of everything for simplicity, just for not having to insert all the logins and passwords for all my apps.....
I still can't understand why Smart Switch failed to import my data when I was coming from Samsung S7 with Nougat update, so if someone maybe knows why, please tell me...but as far as I've read, I haven't noticed big complain and force closes after importing with Smart Switch... Maybe they where importing from a non Nougat Samsung.....
In my actual case, resetting device would be a real problem as I have a lot of apps and reinstalling them would mean to lose an entire day in doing the job.
If someone knows how to fix things, maybe cleaning things up or so, please reply.
If there's no solution, I think I'll do only a data backup with Helium and then go through reset and consequent Play Store install of all apps list previously saved on AppBrain so to have the complete list already set...but it's still a huge work!!
Sent using Tapatalk
2 s8's here and neither have crashed once yet. Do a factory reset, and install all your apps manually from the play store and be done with crashes.
JaeMelo said:
2 s8's here and neither have crashed once yet. Do a factory reset, and install all your apps manually from the play store and be done with crashes.
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I've had my s8 6 days and only once have I had to Reboot due to crashing. And it was apple music crashing one that I use a lot
callumbr1 said:
I've had my s8 6 days and only once have I had to Reboot due to crashing. And it was apple music crashing one that I use a lot
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Your crash seems to be isolated to one app. An app that I wouldn't be too surprised is crashing. The OP on the other hand post would seem to suggest he's expierencing crashes from multiple apps.

Play Store stuck at download pending...

I hope someone can help. Since buying my SM-G975U at release, every several days, Play Store updates get stuck at download pending. The only way to get them downloading again is to uninstall updates to the Play Store app. Then, updates will install as expected for a few days, but then this will happen again.
I just factory reset my phone, installed all updates and installed apps one by one rather than restoring from a backup, and I'm back to the same issue.
What else can I try to fix this??
Thanks for any assistance.
Empty cache/data for Play Store?
_katho_ said:
Empty cache/data for Play Store?
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Yeah, I've tried it just about every time this has happened, and it's never fixed the problem. Yet that seems to be the most common fix. Thanks for the suggestion and quick reply.
I have the exact same problem too, clearing cache and data works sometimes, changing wifi networks also works sometimes but very erratic!
nugget123 said:
I have the exact same problem too, clearing cache and data works sometimes, changing wifi networks also works sometimes but very erratic!
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It's reassuring to know I'm not the only one. Sure wish there was a clear problem/solution.
In sifting through Google searches, I read something about disabling Android Setup. I read someone else say the problem might be having two launchers (I use Nova), but I've always had two launchers on my phone.
I'll have to try changing wifi networks next time it happens.
Actually, I have two launchers too, Nova being my main one and Dodol as the second although I can actually remove that now. It'd be weird if that conflicted.
I had that issue when i was running my vpn. Had to disconnect for my playstore to act normally again.
nugget123 said:
Actually, I have two launchers too, Nova being my main one and Dodol as the second although I can actually remove that now. It'd be weird if that conflicted.
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I was counting the stock OneUI launcher as one of my two (and I use a home switcher app to switch between them). But if this were really a problem, wouldn't a ton of people have it?
Taebom said:
I had that issue when i was running my vpn. Had to disconnect for my playstore to act normally again.
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I wonder if that could be it. But, just like the other possible solutions, I've had PIA running on my phones for years without this problem. I wonder if setting the Play Store to bypass the VPN in PIA's per app settings might help.
I guess you're on the May patch? It basically ****ed the phone..
PatrickRiccardo said:
I guess you're on the May patch? It basically ****ed the phone..
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I am on the May patch, and it doesn't seem to be an improvement, for sure. I believe, though, that my Play Store issue predates the May patch.
Im on the may patch, no issues here
I've had this issue before and the way I solved it is by making sure that whatever items I disabled in AdHell or PackageDisabler, to re-enable them and then restart the phone and see if the issue is still present. It was not for me, so I went down the list of disabling things again one by one. All is good now. Unfortunately I am unsure which package was it that was causing the issue, but definitely a samsung one if I am not mistaken.
elite-fusion said:
Im on the may patch, no issues here
I've had this issue before and the way I solved it is by making sure that whatever items I disabled in AdHell or PackageDisabler, to re-enable them and then restart the phone and see if the issue is still present. It was not for me, so I went down the list of disabling things again one by one. All is good now. Unfortunately I am unsure which package was it that was causing the issue, but definitely a samsung one if I am not mistaken.
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Thanks. I'll give this a try. I only had disabled Flipboard, Game Launcher, and a dictionary. I've re-enabled those. They don't seem like critical apps, but it's worth a try.
I appreciate the input.
I'm having the issue from time-to-time without any third-party app that could interfere.
Rebooting is sometimes the only way to fix it.
September update here. Cleared cache on play store,in Google app, reboot. Nothing solves to me

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