LG G6 stolen, remote wipe? - LG G6 Questions and Answers

Hi everyone,
My first message and probably the worst case scenario for every phone owner, it got stolen!
So was walking on the sidewalk, some wanker ripped it of my hand, jumped behind the motor with his mate and ran off... sooo that's that...
I had a healthy run for it and realized I ain't Usain Bolt, so ran back home and logged in my google account, remotely locked and wiped the phone, but realized also.... there is a possibility it did not wipe the sd card.... so my questions are..
- does remote factory reset through a service like google wipe only internal data or also pictures on the SD card? I vaguely remember that I recently moved all my pictures from internal to the sd card.... but I cannot remember if this is also the case for whatsapp media files... all I can find about it online is that on default... with whatsapp there is no option to move the media to the sd card... but not sure about this.... since I don't have a LG G6 anymore, could someone confirm this that even you standard move pictures/data to the SD card.... that whatsapp media is not possible to move to sd card. with the standard gallery options on the phone.
- I had some files encrypted on the sd card through the standard LG option... are they lost and not recoverable for these thieves?
- I have put my other simcard in my LG G4 and did a change of whatsapp number, and is now recovering my last nights backup from whatsapp and its media. after factory reset, all apps including whatsapp is deleted.... and also hopefully the media data on the phone ( if moving whatsapp media to sd card is in general not possible)
Thanks for taking the time reading and answering my message! on the bright side.... I backed up my data 3 days ago on my laptop, and the phone is thank god insured. the phone itself was great and great loss... but my focus now is on keeping my data safe and away from them.
p.s. when I first inserted the SD card, I confirmed to make it default location for storage. not sure if that would impact in anyware the remote factory wipe

samiola80 said:
Hi everyone,
My first message and probably the worst case scenario for every phone owner, it got stolen!
So was walking on the sidewalk, some wanker ripped it of my hand, jumped behind the motor with his mate and ran off... sooo that's that...
I had a healthy run for it and realized I ain't Usain Bolt, so ran back home and logged in my google account, remotely locked and wiped the phone, but realized also.... there is a possibility it did not wipe the sd card.... so my questions are..
- does remote factory reset through a service like google wipe only internal data or also pictures on the SD card? I vaguely remember that I recently moved all my pictures from internal to the sd card.... but I cannot remember if this is also the case for whatsapp media files... all I can find about it online is that on default... with whatsapp there is no option to move the media to the sd card... but not sure about this.... since I don't have a LG G6 anymore, could someone confirm this that even you standard move pictures/data to the SD card.... that whatsapp media is not possible to move to sd card. with the standard gallery options on the phone.
- I had some files encrypted on the sd card through the standard LG option... are they lost and not recoverable for these thieves?
- I have put my other simcard in my LG G4 and did a change of whatsapp number, and is now recovering my last nights backup from whatsapp and its media. after factory reset, all apps including whatsapp is deleted.... and also hopefully the media data on the phone ( if moving whatsapp media to sd card is in general not possible)
Thanks for taking the time reading and answering my message! on the bright side.... I backed up my data 3 days ago on my laptop, and the phone is thank god insured. the phone itself was great and great loss... but my focus now is on keeping my data safe and away from them.
p.s. when I first inserted the SD card, I confirmed to make it default location for storage. not sure if that would impact in anyware the remote factory wipe
Click to expand...
Click to collapse
I guess you wipe only internal.sd will still be full with information

Use Android find my phone. With that you can lock your phone. Track it with GPS. Or weird it to include your SD card.

go here and delet
https://myaccount.google.com/intro/find-your-phone

Related

X2 beware it CORRUPUTS memory card content!

People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!
doministry said:
People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!
Click to expand...
Click to collapse
Indeed,
I lost 7Gb aprox of very valuable stuff, like source code, documentation, photos, charts, music, software, video, backups, and so on..
I think i may found the pattern (kind of) because after the first corrupted memory it happend to me seeeeeveral times...
Its like if i start an app (lets say a game) that uses a lot of resources, the game is laggy and somehow it closes OR you use another app on the same time that is installed on the SD, like they crash by sharing some kind of resource... im not quite sure but at least two times after "playing" (i quote it because its mega laggy) i saw my Program Files folder EMPTY...
At least this time it doesnt f*** the whole card..
i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)
indycar: You are terrible wrong! The card problem issue is the X2 problem NOT card! I try a lot of cards (differents manufacturer, size, class). The point is, that X2 automatically turn off card when you stand by device and it turn on when you wake up X2 again. I´m thinking, that this should be a "feature" to increase power managing capabilities...
indycar said:
i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)
Click to expand...
Click to collapse
Well I wrote many good things about it before.
With a decent firmware it'a decent device and the best choice!!!!!!
But current firmware is a massacre confirmed by all users so no reason for good words....
The memory card problem is completely independent from the card, happened to me with both cards!!!
Another victim of memory card corruption. the whole content of the memory card just dissappear like*poof*. and the symtoms looks the same. system became incredably laggy all of the sudden. reboot the device and "watch your past disappear" (adapted from STFirst Contact when Borg Queen says "Watch your future ends")...
Ben
the weird thing about my card is that only SOME things disappeared, i had several folders on my card little by little they disappeared but the files that werent in folders stayed and never got deleted, thought the card itself did not gain/lose any memory.
my card is fine .. nothing happened
You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.
ring-bearer said:
You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.
Click to expand...
Click to collapse
Most of my content was backed up so I will not hassle with this.
However I would love to know how to eventually format the card to
to not to slow it down...
This whole X2 case reminds me of N97 when it was introduced. Truly 'spooky' phone
My card is also from today one of those who messes up. My files does not get deleted but when browsing the card from the phone it sometimes contains perhaps two out of the folders, sometimes the files is there (i guess) but folder and file names seams renamed. A look at the card on my computer shows every file/folder/file name intact.
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
As you might have read, my card only looked corrupted in the phone file explorer but yes, I installed every application on the card. Most used is S2P and Pocket player and of course all my music used by the apps mentioned.
If running S2P listening to music,the app suddenly halts. I then shuts S2P down and starts file explorer to see what happened the card looks partially deleted or all folder and file names corrupted (mounting the card on PC shows no errors at all).
In the beginning I had Outlook save incoming mail on card but as the card disconnects outlook creates a folder, Storage Card in root of phone. That creates a problem when the phone mounts the card again since it gets named Storage Card2 instead. That messes up all short cuts created by me or phone to the applications installed at the card.
I use card pre packed with phone and I see no reason to try another since others here reports no difference when replacing card.
hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
The moment my card got corrputed
I quit using X2 completely.
I've seen no sense in further struggling and
I also have no time for that.
Why the question?
MR2 also screws it?!
TLDR: Don't install programs or attachments on your storage card.
I am now 100% certain that power management is behind the disappearing storage card issue, and is a culprit in a number of other bugs. It looks like when you put the device into standby, it switches off power to a number of components.
It's easy to see what happens with the storage card if you use SPB Mobile Shell. There's a handy shortcut under Tools - Browse Files - Storage Card. If you put that shortcut on your home screen and come out of standby, you'll usually see the icon return to the default unassigned shortcut. After anywhere between a fraction of and many seconds, the SD card icon will reappear.
Seems like some genius engineer at Foxconn, not knowing much about WinMo or stuff in general thought he was being very clever by saving what, 10mA? in shutting it off. Think of all those extra minutes of standby time saved.
I too suffered from a corrupted FAT, but thankfully all I really lost was MP3s I already had elsewhere. Since I figured out what's going on, I've had no trouble whatsoever. It does of course mean that I've had to make yet more compromises in the functionality of the device. The key is to make sure not to install programs on the storage card, or if you must, make sure the phone doesn't go into standby while running them. Also, don't choose to store email and MMS attachments on the card, or you'll get the Storage Card2 problem.
Stupid power management also explains these other things that have been bothering me, and many of you:
Notification sounds and lights not working properly.
Sporadic checking of email.
Custom ringtones disappearing (Hint: put them on main memory).
The phone randomly freezing when trying to work with Bluetooth car kits.
Presumably Sony engineers are aware of this, because if they aren't, God help us. I'm guessing that power management is such a low level issue that it's very difficult to fix with firmware if at all. That being the case, I'm not confident this phone will ever work properly and has most likely sounded the death knell for me for both Sony Ericsson and WinMo.
@bedlam_au
You may be right about power management.
That may be the answer.
Before my card corruption when I was entering SlideView
I always saw it REFRESHING media content,
like looking for it again and again....
have you tried it?
Code:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Suspend]
"shc1:"=dword:00000000
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Resuming]
"shc1:"=dword:00000000
We have been testing it with my friend for a while (since 24th of april) and he hasn't got any storage card problems after applying this *.reg. He had them every time before that.
@ultrashot: I think you've done it! Changed those keys and didn't even need to soft reset. I've been checking all day and haven't seen the storage card disappear once. Presumably it's going to stay that way.
Does someone feel like making up a cab for this? It'd make many people's day.
bedlam_au,

Help Please! MAJOR SD card issues!

New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian
Canabian420 said:
New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian
Click to expand...
Click to collapse
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable
with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.
jerryn70 said:
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable
Click to expand...
Click to collapse
This will HOPEFULLY resolve the issue AFTER I get my photos off the card!
What I need help with is getting roughly 10 gigs of data off a card that works intermittently for roughly 5 seconds at a time....
-Canabian
pijes said:
with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.
Click to expand...
Click to collapse
I will try this and report back.
One question... If the card is formatted as internal storage, clearing data for external storage and media storage will not cause the phone to "forget" the sd card will it?
Thanks,
Canabian.
I think I have come up with a solution to my own problem. If this works satisfactorily, I will let others know as this may help many other people facing this issue.
I am on a linux pc. I am going to try to use RSYNC to copy the files over. This SHOULD copy files over, deleting them from the source folder as it goes. Once the sd card fails, which it WILL, once I reboot the phone and start rsync once again, it should "resume" where it left off.
Here is the command for anyone else that may need it:
rsync -v --progress --remove-source-files --recursive --append-verify /path/to/source/files /path/to/destination/folder
Hopefully this works the way I hope it will. Will post back with my results when I can.
Thanks again,
Canabian.
I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).
jauffre said:
I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).
Click to expand...
Click to collapse
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.
dude search a little in this section and i hope u find the fix.i just let u know that our device has very sensitive sd pins and many users had accidentally bented them and didn't know the problem!
i hope u are not one of them!so if you are lucky,next time u put the sd be veeeery careful!i personally didn't put it out from the time i bought it...
pijes said:
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.
Click to expand...
Click to collapse
It was just a Samsung Evo class 10. The strange thing is that I tried also a Sandisk of the same class, which gave me only the "external memory missing" problem, while the Samsung ones became just unusable plastic. But maybe I should try better Samsung SD cards.

Clearing up storage space

The S5 that I have is one I got as a warranty replacement last summer. It's running stock Lollipop rooted.
It's been running fine except for the fact that it's developed some lag. I mean that when I'm typing on the keyboard, it will sometimes hang for about 10 seconds and then turbo type all that I've typed to catch up. Also the lock screen will sometimes hang unresponsive for about 10 seconds, until it realizes that I want in and then let me type my pattern. I've also noticed that storage is getting full as sometimes I can't install App updates due to insufficient memory. I did install an app that managed to clean up about a half GB of internal storage, but that's not much. I know that If I was to do a factory reset with a reinstall of the apps, I'd have about 4 GB free. I could do that but it's a time consuming process and I'd have to spend time backing up apps and data with titanium... and Yes, I know about fixing the folder permissions after restoring with Titanium. Does someone know what is removed that does not get replaced with a factory wipe and reinstall? Is there something like a cache that I can delete to get to the end result of this work? What I'd like to know is if there is a shortcut to free memory that is not an app that I have to run every week or so.
Secondarily, the 64GB card I have in the phone is getting full. Yes... I know there are a lot of videos/photos/music on it, but there is a lot of old crap on it as well. When I upgraded to the S5 from my previous Android 2 phone, I upgraded the card from 32GB to 64GB. Not knowing what I needed and didn't, I simply copied everything over to the new card and plugged it in. I'm sure there probably exists a lot of junk from my old phone that I can delete. I have been thinking of getting a 128GB card, but before I do, I'd like to know what directories/files i could delete rather than just moving the entire card contents to the new card and moving along. Is there a good tutorial that I can read to understand what is stored on the card and what might not be necessary?

S7 Edge 32gb (Exynos) (No root) accidentally formatted adaptive storage.

Hi all, hoping anyone could help me. I have an Exynos s7 edge launch version, (32gb) Which has never been rooted, and has had a 256gb micro SD used as adaptive storage.
Lately, large apps have not been able to install, with the phone constantly saying the phone is full, even though the micro SD is not full, with well over 50 -100 gb free on the external card which should be used with the adaptive storage.
I tried to re-migrate the data to fix the problem, and selected export or whatever the option there is, and the damn phone reformatted the SD card without asking me if I wanted to format.
Obviously this has ruined the adaptive storage, and screwed much of my data.
I had backed up bare basics with helium, but months of data and photos are not backed up.
Now I can't even open my camera, I am feeling somewhat sick and am very worried all of my photos of my family and all of the books and game data I had is gone.
Is there a way to solve this disaster?
I thought this thread may help anyone else who is in a similar bind, as I could not find anything about this particular problem by googling it.
If anyone can help, I would really appreciate it, are deleted data recovery programs and completely starting again my only options?
Where do I go from here? Thanks for reading this thread, and for any help offered.
Samsung must have really been joking when offering only 32gb and no supported adaptive storage on a beast of a phone like the s7.
Bumping this thread if anyone can help, still trying to fix my phone. Removed the SD card that contained the adaptive storage, and have not done any more to the SD card with the phone since the phone formatted it.
I attempted several data recovery programs on windows 7, but have yet to recover anything much. Just files in formats that are not very recognisable to me.
Anyone know if data can be recovered from the SD card the S7 formatted which contained the adaptive storage?
It is easy enough to recover data from a formatted hdd, but I do not know if data can be recovered from a formatted micro SD with Android OS. Does anyone know if it similar to the stripes on a RAID array? Is the data split between the internal sdd and the external?
This question has had 77 views and no responses, if anyone has some detailed knowledge they can share, I would appreciate it.
The S7 gave no warning it was going to format the drive, it just said it had completed the format. Is there any way back from this? I cannot even get the camera to start anymore, and a lot data and photos and game data and pdfs was lost.
If something concrete and verifiable could be marked down in this thread, it could help other people who have this problem, as Samsung seems unwilling to support a feature many people need.

Moto G7 + SanDisk SD Storage - Encrypted folders.

Good evening.
Spend a few hours trying to see if I can recover my mother's phone files.
Issue:
Yesterday she said she can't see WhatsApp videos or images - new messages weren't loading. Error: Download Failed. The Download was Unable to complete. Please try again later.
She has 64 GB SanDisk SD and it used as adaptive storage. I checked her storage and I saw there was about 3 Gb free space on the phone, however SanDisk had only around 700 MB free.
Today I decided to move all her files to a computer (also she had Google Cloud photo backup, I checked and don't see any new photos or videos in the last few months, I am wondering if some kind of glitch could happen 2 months ago and now was the end of it), and when I connected her phone, it showed only SanDisk, no internal storage (I thought maybe because of adaptive storage it shows like one), but in this case it should've shown around 90 GB and it showed only 60 Gb?
Well I opened SanDisk and it was empty while it still showed that SD is not empty in ThisPC area.
I took the SD card out and plugged it back and some of the folders loaded. I downloaded some of the latest videos, and then found this video:
I did what it says there, however, external storage data system process could not be cleared, it was greyed out. So I just did Multimedia Data and Cache Clear. I also force stopped external storage process (and I think that part is what messed up everything).
Well, when I restarted the phone, all my SD folders looked like encrypted folders, while it still shows almost 60 GB of Data there.
I read online and see that Adaptive Storage is using some encrypted format and my assumption by doing steps above I messed up the encryption.
Question is there any hope to restore these SD files or I can forget about it and count it as a hard lesson of how not to try fixing SD card issues?
Also, I'm kind of upset that Google Cloud backup didn't work as I hoped it would. Any recommendation how to better sync and keep backup of all Data (photo, videos, apps, messages) in the cloud? In Case the phone dies or SD card dies, how I can just clone everything from a Backup?
Attached are photos of what I see now when I connect the phone to the PC.
Could anybody share any suggestions? Anything I could try?

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