Ancient Backup still showing up - cannot delete - Essential Phone Questions & Answers

If I go into Settings -> Google -> Restore contacts, I see a Device backup.
It is: Samsung - SCH-I545
For some reason my Essential PH-1 has added contacts to this as well as the Google contacts listed above it. Strange!
Where can I find this Samsung Device backup so I can delete it?
I have looked everywhere I can find.
It is NOT on Google Drive anywhere I can find!
Thanks!

Related

Contacts issue

Ok upgraded to 2.1 and then once finished i sync'ed the phone with my outlook for my contacts. Then i signed into my gmail account when i was going to the android market .
So make a long story short in the contacts it shows the names but when i do a SMS and on TO i type the name and then it shows up the person twice instead of once. So i guess it put double but in contacts it only shows once.
Is there anything i can download to only have 1 contact ( only in the sms or when i edit contacts it shows twice ) or would i have to erase it and then sign into gmail to get the contacts back.
when i go to delete this acount ( gmail ) it give will erase all contacts and etc.
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Sulten said:
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Click to expand...
Click to collapse
brand new newb here - what exactly is the difference between phone contacts and google contacts? Do they relate at all?
Thanks,
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Google means that it is backed up with your gmail account. Phone means it is not.
abcdfv said:
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
thanks! So I sync all my contacts between my computer and gmail contacts, then as I understand it, gmail contacts automatically syncs with my Hero - so I wonder if I really need the phone contacts. I've never entered any new contacts into the phone but there appears to be 5-6 phone contacts anyway.
Given my setup, would I be correct in simply deleting my phone contacts and then unchecking Phone in the view from People settings?
2nd question - how can I just see what those 5-6 phone contacts are?
thanks again
Jack
KitsapAndroid said:
Google means that it is backed up with your gmail account. Phone means it is not.
Click to expand...
Click to collapse
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
jfolliard said:
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
Click to expand...
Click to collapse
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
KitsapAndroid said:
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
Click to expand...
Click to collapse
thanks - works great!

Contacts getting deleted

Hi,
I have the Nexus 4 from LG, running Android with all the latest updates.
For the last 2 week I have been having the issue that contacts disappear. It started with SMS/Text messages not recognizing the sender from the contacts. Then you realize that the contact has disappeared.
I then went to Gmail and did a restore and got back my contacts.
Today morn I had 1029, now I have 672. You can see images I captured over the day today. Top right shows the number of contacts.
I have already deleted the COntacts from the apps and re-sync etc.
Raj
I'm having a similar problem and although I don't have a complete fix I have been using the Go Contacts EX app to backup contacts to a vcf file and then the contacts can easily be restored from there. Google keeps deleting my contacts even though I have syncing disabled.
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
badboy47 said:
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe that is what it looks like to you but that is not at all what is happening. I was setting up the phone before I gave it to a family member as a gift. I was the only one besides Google making any changes to it. I have deleted the google account from the phone and will next start using system tuner to disable services until the problem is solved.
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
badboy47 said:
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
lalec said:
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
Click to expand...
Click to collapse
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
kilahchris said:
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
Click to expand...
Click to collapse
Yes. I disabled all Google Sync services and eventually got it to work (it did take some experimentation though). I tried both System Tuner (i.e., the Startup Manager) and Titanium Backup to disable (hibernate) it. I currently have Ubuntu Touch on that phone so am unable to give you the exact configuration. Good luck!
Badboy's directions worked for me.
Although, I didn't make any backups. I'm putting in my contacts manually. The most crucial part was removing all accounts except one. From that point on, things started working.
SOLVED!!

LG Urbane - Issue with Contacts - Wrong Phone Number Type and missing photo

I am having an issue with my new LG Urbane. When I swipe over to contacts on the watch and select a contact with multiple phone numbers, the phone number type is wrong. On the phone a number is listed as Mobile but shows up as Work. Work shows up as home. Etc.
Has anyone else seen this? How do I fix this??
I also see missing photos.
What am I doing wrong?
I'm having only 20 of my 78 contacts on LG Urbane, strange.
Wow, I'm seeing the same thing, every number is labeled wrong! I only see 34 of my 560 contacts, but I do see photos for the ones I have set photos for. (I don't use Google+ or Facebook photos.) It looks like the ones I see are the ones in my call log that are in my contacts list. This is definitely a bug that needs to get zapped!
JimSmith94 said:
Wow, I'm seeing the same thing, every number is labeled wrong! I only see 34 of my 560 contacts, but I do see photos for the ones I have set photos for. (I don't use Google+ or Facebook photos.) It looks like the ones I see are the ones in my call log that are in my contacts list. This is definitely a bug that needs to get zapped!
Click to expand...
Click to collapse
hey - i had some problems and did this
- make sure you have contacts backed-up to google
- settings -> accounts -> google -> touch your account to show all the sync settings
- unclick contacts
- settings -> apps -> all -> contacts : wipe cache and data and force stop the apps
- do the same as above with contacts storage
- settings -> accounts -> google -> touch your account to show all the sync settings
- click contacts
- wait until sync completes and it should work
this worked for me when I was getting no contacts available when using "ok google"
I hope it helps you too
caolfin said:
hey - i had some problems and did this
- make sure you have contacts backed-up to google
- settings -> accounts -> google -> touch your account to show all the sync settings
- unclick contacts
- settings -> apps -> all -> contacts : wipe cache and data and force stop the apps
- do the same as above with contacts storage
- settings -> accounts -> google -> touch your account to show all the sync settings
- click contacts
- wait until sync completes and it should work
this worked for me when I was getting no contacts available when using "ok google"
I hope it helps you too
Click to expand...
Click to collapse
We're talking about contacts on the watch showing the wrong number, mobile for work, etc. I don't have any trouble with contacts and "OK Google" on the watch. Were you having the same problem and your method fixed it, or are you talking about no contacts available?
JimSmith94 said:
We're talking about contacts on the watch showing the wrong number, mobile for work, etc. I don't have any trouble with contacts and "OK Google" on the watch. Were you having the same problem and your method fixed it, or are you talking about no contacts available?
Click to expand...
Click to collapse
Hi Jim
you are right - my issue is different but if you assume the operations I went through is a clean resync of the contacts data it may help you to try it
Just wanted to suggest something that might help
Good luck and let me know if you try it and it works
I'm having the same issues with my LG G Watch.... not all my contacts are showing and the phone types are incorrect. Really annoying since i don't have my contacts numbers memorized.
I don't think your issue is specific to your device. I'm having the same experience with my Moto 360. All numbers are there, but whether it is work/mobile/home/etc is all out of whack.
thaJack said:
I don't think your issue is specific to your device. I'm having the same experience with my Moto 360. All numbers are there, but whether it is work/mobile/home/etc is all out of whack.
Click to expand...
Click to collapse
I hope you're right, and if so, the rumored update for next month fixes it.
The problem i am having is that there are contacts on my watch's "frequently contacted" page that are no longer on my contact list in my phone or google contacts. I've done everything i can think of to get rid of them but nothing is working... thoughts?
DavidUngaro said:
I am having an issue with my new LG Urbane. When I swipe over to contacts on the watch and select a contact with multiple phone numbers, the phone number type is wrong. On the phone a number is listed as Mobile but shows up as Work. Work shows up as home. Etc.
Has anyone else seen this? How do I fix this??
I also see missing photos.
What am I doing wrong?
Click to expand...
Click to collapse
I don't know if this was ever fixed on the Urbane, but I switched to the Huawei Watch and of the ones I checked, they all show the correct type for each phone number.

Backup Account is greyed out in Backup & Reset and can't use backup apps

I have two ZTE Axon 7's that are both having this same problem. Both have Google accounts linked to them. Both have not had any issues syncing the Google accounts. All sync items are turned on.
The Backup Account section of Backup & Reset is greyed out. See attached.
In addition to this, no matter what backup app I use (CM Backup, Easy Backup, Super Backup), I can't get the SMS to back up at all. There's also something causing my Phone app and Message apps to completely crash and show blank screens. It'll work again after a few minutes.
Anyone else get this? I googled and all I came up with is "reset your device" or "I fixed it by rebooting a bunch of times" ....
EDIT: Removed my Google account and added it back. SMS will now backup with Easy Backup and other apps. But the Backup Account section of Backup & Reset is still greyed out.
I have other Android phones that don't have this issue. Nexus 7, OnePlus One, Blu R1 all running Marshmallow. None of them have this problem.
Posted this on the ZTE forum. Hopefully their devs look at the issue.
Same problem for me. Tried some of the fixes that have worked for others (on other devices though) without success.
Almost looks like the Google Account Manager and Google Backup Transport apps aren't running...
Sent from my SHIELD Tablet using XDA Free mobile app

Moving from Iphone - not sure how to transfer my data

Hi,
I'm about to get my new S8 and would like to copy all of my stuff from my old iphone.
I was thinking of using the SmartSwitch app that everybody seem to recommend, but all of my contacts are also backed up
by google, so I'm afraid that once I enter my google account details (during the phone initial setup or later) I'll get all of my contacts from the Iphone, and then when I run
Smart Switch for photos and all of the reset, I'll see each contact twice.
How can I solve it? I would like SmartSwtich to import my old data, but once my phone is set up, also would like
google to continue backing it up.
Hope that my question is clear enough and you are able to understand what is bothering me
It isn't a problem. My contacts are backed up using my Google account and when you will use SmartSwitch app, it will let you pick what you would like to back up, so no issues there. Another interesting thing to consider is that S8 has Samsung Cloud which also offers back up and this one does back up more than Google backup. It can backup your homescreen icon position, wallpaper, messages, call log, settings, Samsung Keyboard settings and other stuff including docs, music and so on. You can enable both, the Google Back up and Samsung Cloud.
Charkatak said:
It isn't a problem. My contacts are backed up using my Google account and when you will use SmartSwitch app, it will let you pick what you would like to back up, so no issues there. Another interesting thing to consider is that S8 has Samsung Cloud which also offers back up and this one does back up more than Google backup. It can backup your homescreen icon position, wallpaper, messages, call log, settings, Samsung Keyboard settings and other stuff including docs, music and so on. You can enable both, the Google Back up and Samsung Cloud.
Click to expand...
Click to collapse
So basically if my contacts are backed by google I shouldn't transfer them using SmartSwitch? (unchecked the contacts when I transfer data)
ttl100 said:
So basically if my contacts are backed by google I shouldn't transfer them using SmartSwitch? (unchecked the contacts when I transfer data)
Click to expand...
Click to collapse
Right, don't check items that you don't want SmartSwitch to transfer.

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