Hi,
I have the Nexus 4 from LG, running Android with all the latest updates.
For the last 2 week I have been having the issue that contacts disappear. It started with SMS/Text messages not recognizing the sender from the contacts. Then you realize that the contact has disappeared.
I then went to Gmail and did a restore and got back my contacts.
Today morn I had 1029, now I have 672. You can see images I captured over the day today. Top right shows the number of contacts.
I have already deleted the COntacts from the apps and re-sync etc.
Raj
I'm having a similar problem and although I don't have a complete fix I have been using the Go Contacts EX app to backup contacts to a vcf file and then the contacts can easily be restored from there. Google keeps deleting my contacts even though I have syncing disabled.
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
badboy47 said:
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
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Click to collapse
Maybe that is what it looks like to you but that is not at all what is happening. I was setting up the phone before I gave it to a family member as a gift. I was the only one besides Google making any changes to it. I have deleted the google account from the phone and will next start using system tuner to disable services until the problem is solved.
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
badboy47 said:
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
lalec said:
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
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Click to collapse
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
kilahchris said:
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
Click to expand...
Click to collapse
Yes. I disabled all Google Sync services and eventually got it to work (it did take some experimentation though). I tried both System Tuner (i.e., the Startup Manager) and Titanium Backup to disable (hibernate) it. I currently have Ubuntu Touch on that phone so am unable to give you the exact configuration. Good luck!
Badboy's directions worked for me.
Although, I didn't make any backups. I'm putting in my contacts manually. The most crucial part was removing all accounts except one. From that point on, things started working.
SOLVED!!
Related
Ok upgraded to 2.1 and then once finished i sync'ed the phone with my outlook for my contacts. Then i signed into my gmail account when i was going to the android market .
So make a long story short in the contacts it shows the names but when i do a SMS and on TO i type the name and then it shows up the person twice instead of once. So i guess it put double but in contacts it only shows once.
Is there anything i can download to only have 1 contact ( only in the sms or when i edit contacts it shows twice ) or would i have to erase it and then sign into gmail to get the contacts back.
when i go to delete this acount ( gmail ) it give will erase all contacts and etc.
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Sulten said:
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Click to expand...
Click to collapse
brand new newb here - what exactly is the difference between phone contacts and google contacts? Do they relate at all?
Thanks,
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
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Sent via the XDA Tapatalk App
Google means that it is backed up with your gmail account. Phone means it is not.
abcdfv said:
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
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Click to collapse
thanks! So I sync all my contacts between my computer and gmail contacts, then as I understand it, gmail contacts automatically syncs with my Hero - so I wonder if I really need the phone contacts. I've never entered any new contacts into the phone but there appears to be 5-6 phone contacts anyway.
Given my setup, would I be correct in simply deleting my phone contacts and then unchecking Phone in the view from People settings?
2nd question - how can I just see what those 5-6 phone contacts are?
thanks again
Jack
KitsapAndroid said:
Google means that it is backed up with your gmail account. Phone means it is not.
Click to expand...
Click to collapse
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
jfolliard said:
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
Click to expand...
Click to collapse
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
KitsapAndroid said:
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
Click to expand...
Click to collapse
thanks - works great!
My sync icon in the notification bar will not go away. Anyone know why? I'm not sure how to check if my google account is being synced correctly, I don't think it's syncing correctly.
Attached is a screen capture.
Lol you don't want that to go away
Restored system data with Titanium?
It's appears to be a bug in Titanium Backup.
http://forum.legendroid.com/titanium-backup-official-support/sync-icon-doesn't-go-away-after-restore
Open "My Accounts" click your Google account and choose Syncing options.
Sent from my DROIDX using XDA App
I had that problem, wiped everything then open titanium, only restore all app with data not system data. worked for me
adizzyx said:
I had that problem, wiped everything then open titanium, only restore all app with data not system data. worked for me
Click to expand...
Click to collapse
Yep, until titanium finds a fix (if there even is one since it's not great to reload system data, especially from a different OS version), that's the way to go. Of course you then need to rebuild all of your system data (wifi, bt, ringtones, etc).
I'm having the same problem after using MyBackup Pro. I looked in my account sync settings and although the google account sync box is unchecked, the 3 items (contacts, calender etc) are all constantly syncing. It's killing my battery and i really don't want to do another factory reset as it's taken me ages to get my new replacement streak (lcd cracked on 1st one) to how i had the original even though I had backed everything up.
Got a sort-of fix. I did a new full data backup, did a factory reset & restored everything except contacts and calender, google syncs those anyway + that causes the conflict.
Sent from my Dell Streak using XDA App
Ugh, my gmail is totally horked up. I can't get it to send a message and sync is all screwed up. I'll read messages, mark as read, and archive them, but they're still showing up in the unread messages count.
I've checked the sync settings, and everything appears to be in order. Mark messages as read in desktop gmail, and poof, they come back again.
Any ideas?
BobbyHill said:
Ugh, my gmail is totally horked up. I can't get it to send a message and sync is all screwed up. I'll read messages, mark as read, and archive them, but they're still showing up in the unread messages count.
I've checked the sync settings, and everything appears to be in order. Mark messages as read in desktop gmail, and poof, they come back again.
Any ideas?
Click to expand...
Click to collapse
This has happened to me a couple of times. Try clearing the Market data/cache in Applications (Menu > Settings > Applications > Manage Applications > Market). Alternatively, you can simply uninstall then reinstall Gmail, which is what I did.
dhilberg said:
This has happened to me a couple of times. Try clearing the Market data/cache in Applications (Menu > Settings > Applications > Manage Applications > Market). Alternatively, you can simply uninstall then reinstall Gmail, which is what I did.
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Click to collapse
I finally got it worked out. Went to Menu > Settings > Applications > Manage Applications > GMail and cleared all the data. It took a few seconds to sync up again but now all is well.
Glad you got it sorted.
Just noticed in my last post that I told you to clear data for the Market, when I meant Gmail. Hope that didn't cause any confusion.
Sent from my G2 using XDA Premium App
i had this issue when i tried to restore a system backup of CM RC4 and it just messed up my main gmail account (got 2 accounts the second one works fine) ... i couldn't resolve it by clearing the gmail data, formating cache etc... so i just flashed a new ROM and that took care of it ... i know that might not be the solution ur looking for but hey i got too annoyed with it and didnt want the headache lol
Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
To my knowledge, it's not possible. The setup requires an account to backup all the apps downloaded of the market, contacts, calendar, email etc...You can stop it from syncing with that particular account, but it CANNOT be removed as such.
The only way to get rid of it is to factory reset/wipe the phone and start fresh with the desired account. It's a bit annoying, but I understand why it does that...
Cursed Chico said:
Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
Click to expand...
Click to collapse
Ah, you want to change gmail accounts, from the old to "new" as primary?
Well first thing you need to do is this.
1. Go to Menu -> Settings -> Applications -> Manage Applications
2. Click on Gmail in the list and, if needed, "Force Stop" then "Clear data"
3. Click on Google Apps in the list and, if needed, "Force Stop" it, but DO NOT clear data
4. Click on "Clear Data" on Gmail Storage
5. Exit back to the phone's Home and open the Gmail app
6. Re-enter your Google account info.
This should work and hope it does !
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Look, i am trying to download applications from desktop pc from market via this new email but it says there is no mobile connected to this email. How i can change that?
Cursed Chico said:
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Click to expand...
Click to collapse
What that I posted up did was wipe the gmail account handler allowing you to change primary email. Myself I did this with my old android phone because I messed up with my old email and had lots of spam and such. So I didn't like that
I have no idea why it doesn't work for you.
Another thing which my friend in rl said you could try is this.
It was simple enough though.
1. Make sure Marketplace is not open.
2. Setting > Application > Manage Application > Clear Data from Google Apps
3. Open Marketplace, it should prompt you to login with your gmail username and password.
Worst case, factory reset. I am sad that google haven't implemented away to change these kind of things, it's as stupid as forcing notification sounds through the speakers and not with the active output(headset/headphones).
Primary email was changed but for android market , it was not changed.
I did what you told in your last post but now i cant open market. I restarted phone but still it was not opened. It says error, try again later. What happened?
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Cursed Chico said:
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
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Click to collapse
if you backup all things and restore they should be normally. If the backup application you use do it so. Myself I don't backup as most things are not worth
Hello,
Having some different issues with my Nexus S, I've decided to freshly reinstall everything. I've deleted all data from SD/USB card, did a factory reset of the phone, then moved the full 2.3.4 ROM. After a successful install, it came to my surprise that the custom wallpaper that I've used before the format was there ! Same goes for a couple of settings that were probably saved online and then restored.
How to completely delete these settings that are stored online and perform some real clean installation ?
Thanks in advance !
Bls440 said:
Hello,
Having some different issues with my Nexus S, I've decided to freshly reinstall everything. I've deleted all data from SD/USB card, did a factory reset of the phone, then moved the full 2.3.4 ROM. After a successful install, it came to my surprise that the custom wallpaper that I've used before the format was there ! Same goes for a couple of settings that were probably saved online and then restored.
How to completely delete these settings that are stored online and perform some real clean installation ?
Thanks in advance !
Click to expand...
Click to collapse
thats because after you log in to your google account, your settings, wallpaper, and bookmarks got restored. you probably checkmarked a setting that allows google to back your stuff up.
Of course that is obviously the explanation. But is there a way to delete these online-stored settings ?
Bls440 said:
Of course that is obviously the explanation. But is there a way to delete these online-stored settings ?
Click to expand...
Click to collapse
after you factory reset, while going through the setup before you get to the homescreen, dont enable google backup/restore.
Yeah but in that case I would lose all my contacts, right ? (I got my SIM card weeks ago and there's not a single contact on it)
no my friend, sync services is not the same as backup settings.
You can set sync sevices (contacts, calendar, mail, music, etc) in "Account and Sync" menu and set backup data (wallpapers, settings, wi-fi passwords, etc) in "Pricacy" menu.
you can also import your contacts from the gmail page via the desktop browser. press contacts and all your contacts are there.
Wonderful. Thank you guys for your answers
You can't really delete the WLAN settings, apps you had installed, wallpaper settings etc once they are in the cloud, you can just choose to not have them applied or restored. Deleting your Google account would anonymize those settings after a period of 6(?) months.