After browsing a bit I was excited to see that there has been an official Nougat release of sorts for the G4, being that my phone's bootloader is not unlockable and installing custom firmware is not an option. After reading the instructions released for the Indian version I noticed that it required MJP24.139-63/64 and I have MJP24.139-64/65. Being the adventurous soul that I am I attempted to install it. As expected I get an error that says as much, that it expects MJP24.139-63/64 and has found MJP24.139-64/65. To see if there was a way I could downgrade or if there were another version of Nougat that didn't need this I looked around some more and found this. Those instructions link to a guide that seems more focused on getting you *back* from Nougat than they do on prepping your device for it and as such those instructions link to the official Motorola website that only has the latest available firmware (what I currently have installed). The only other advice I've seen anywhere about what to do all links to a Reddit post that has subsequently been deleted so I have no way of knowing what it said.
Does anyone know what to do? Is this even possible? I would very much appreciate any help you all can offer.
MoseIlla said:
(...)As expected I get an error that says as much, that it expects MJP24.139-63/64 and has found MJP24.139-64/65.(...)
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Click to collapse
What is that error message?
lerg96 said:
What is that error message?
Click to expand...
Click to collapse
It's as I said, it said it expected 63/64 and that I had 64/65
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
No, MPJ24.139-64 is the latest stock firmware. Not sure why you aren't getting it, unless you are on a custom recovery. That would prevent you from getting the update. I too have the XT1625 and I had to return my device to stock recovery before I received the update. There is a thread somewhere in the forum (might be in G4+) that tells you how.
However, if you are on full stock with no modifications then I have no idea why you aren't getting it.
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
NDS02 said:
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
Click to expand...
Click to collapse
If you are 100% certain the bootloader is still locked then the only thing I can suggest is to contact Motorola Customer Service and find out why it isn't updating. Or return to the store where you purchased it. But my phone downloaded the update even before I returned to stock recovery. I then saved it to my SDCard, returned to stock, and put the update back in the proper folder. When I rebooted it updated the normal way. Was it unopened when you bought it? Maybe the store did something to affect the update. Also, I am on the USA version and assume you are as well.
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
NDS02 said:
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
Click to expand...
Click to collapse
Best Buy is correct. As far as Motorola Customer Service, the answer one gets from to any question depends on who you ask. I have never had to call them, but other users here on XDA have had a wide variety of results. Sometimes calling back and trying a different rep yields better results. Maybe clarifying your phone model/type and the fact you have an unlocked phone would help.
Other than that my friend, I am out of suggestions.
I'm also still on -48. Purchased from Costco.
Sent from my Moto G (4) using Tapatalk
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Mansuur said:
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
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Click to collapse
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Can you share the blur file update?
---------- Post added at 07:59 PM ---------- Previous post was at 07:58 PM ----------
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Can you share the blur file update?
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Mansuur said:
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Click to expand...
Click to collapse
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
pastorbob62 said:
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
Click to expand...
Click to collapse
Hahahaha .....
Mine is also ( G4 )ATHENE XT1625 RETUS version , not ( G4+ ).
Available firmware versions for XT1625 are :
MPJ24.139-48
MPJ24.139-49 , and
MPJ24.139-64 . You can check on https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
For some reason a some users got update from -48 to -64 and some got -48 to -49 and got stuck with it . I do not know what is going on . Just hoping to get the NOUGAT UPDATE . I am also very confused about the number system .
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
30mmrain said:
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
Click to expand...
Click to collapse
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Mansuur said:
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Click to expand...
Click to collapse
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
30mmrain said:
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
Click to expand...
Click to collapse
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Mansuur said:
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Click to expand...
Click to collapse
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
30mmrain said:
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
Click to expand...
Click to collapse
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Mansuur said:
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Click to expand...
Click to collapse
Yeah minus... The custom Roms that is where I have always been flashing. On the custom side of things I was using TWRP.
Alright... I will try flashing the file is suggest and I'll post back here shortly
Hi all,
Trying to solve some terrible freezing/lag on my Verizon XT1585 Turbo 2 (sometimes upwards of 30 seconds delay between keypresses). Wiping cache and factory reset has no effect. It happened after the OTA 7.0 update so I wanted to try and flash the full 7.0 image and start fresh.
However I noticed that the firmware available here on the site may be slightly older than what I have on my phone, and I'm worried about bricking by trying to flash what is technically an older version.
The build number of the firmware here on the site lists itself as: NCK25.118-10, but my phone shows it's build number as NCK25.118-10.2. This appears to be two OTA updates behind, from February. Newest one is from August.
Am I being overly paranoid about minor OTA updates, or would I have issues if I were to try and flash?
Thanks!
EDIT: With some googling I have found the newest NCK25.118-10.2 firmware was uploaded just yesterday by Motorola-Firmware-Team on AndroidFileHost (I can't post the link because I'm still too new)
Would it make sense to update the firmware download thread with this new firmware? And would I have been boned if I flashed the older file?
you can only flash NCK25.118-10.2 , the one you mentioned in your post, this is because your device is on the latest buildNCK25.118-10.2 and currently, flashing older builds or downgrading is not possible.
also reflashing NCK25.118-10.2 build will not fix random reboots as i am experiencing it first hand.
ferolac said:
you can only flash NCK25.118-10.2, the one you mentioned in your post, this is because your device is on the latest buildNCK25.118-10.2 and currently, flashing older builds or downgrading is not possible.
Click to expand...
Click to collapse
That's what I thought, glad the most recent firmware just came out. Thanks very much! I'm worried that my problem is a hardware issue as well, it seems to freeze whenever it's accessing files (reading image thumbnails, cached data etc. Maybe memory going bad or bad solder connections). I thought it couldn't hurt to flash fresh as long as I had the correct file.
How would we go about getting the firmware thread updated with the new file?
Darkhand said:
That's what I thought, glad the new firmware just came out. Thanks very much! I'm worried that my problem is a hardware issue as well, it seems to freeze whenever it's accessing files (reading image thumbnails, cached data etc). Maybe memory going bad etc. Thought it couldn't hurt to flash fresh as long as I had the correct file.
How would we go about getting the firmware thread updated with the new file?
Click to expand...
Click to collapse
this build was already available here, long before it was uploaded to android filehost. As for how to update the firmware thread here . . . informing the mods i guess
Hello
I write because following an update yesterday htc u ultra my companion he does not want to start it is blocked on htc and becomes very hot!
I tried several things seen on xda but there I am completely blocked.
I have access to different things, booloader, recoverry, etc ... but nothing changes I did a factory reset but the problem does not evolve
I tried to flash it with a ROM ruu but he told me that it is not the good CID. taken here https://forum.xda-developers.com/u-...stock-htc-ultra-dual-sim-1-64-400-10-t3758077
after i have an idea but i do not know if this is possible i have access to someone who has the same phone bought at the same place at the same time is it possible to extract the RUU rom to reinject it into that of my wife ???
I am hopeless we leave in 8 days and my wife finds herself without phone can you m help me to find the good RUU or extract that of my friend to reinject it?
the model is this one https://www.eglobalcentral.fr/htc-u-ultra-64go-4g-dual-sim-desimlocke-blanc-fr.html
apparently it's a Taiwanese model double sim
thanks for all the help !!
PS it was all original not rooted nor bootloaded unlocked just the update ota do
It would be better if you post the threads links properly, yours got truncated.
If you have, as you claim, the Taiwanese Dual SIM model you should be able to follow the downgrade procedure from Oreo to Nougat. I did it multiple times.
You cannot extract RUU. It is specially prepared package that performs several upgrade operations separately. You can only make dump of already installed system but for that you do need an unlocked bootloader and custom recovery (TWRP) on both devices.
QDT said:
It would be better if you post the threads links properly, yours got truncated.
If you have, as you claim, the Taiwanese Dual SIM model you should be able to follow the downgrade procedure from Oreo to Nougat. I did it multiple times.
You cannot extract RUU. It is specially prepared package that performs several upgrade operations separately. You can only make dump of already installed system but for that you do need an unlocked bootloader and custom recovery (TWRP) on both devices.
Click to expand...
Click to collapse
sorry i corrected the links.
on the other hand I can do this procedure despite that I have access only to bootloader and recovery?
I'm not an expert I thought I can just flash with a RUU but I can not find one
bibou0007 said:
sorry i corrected the links.
on the other hand I can do this procedure despite that I have access only to bootloader and recovery?
I'm not an expert I thought I can just flash with a RUU but I can not find one
Click to expand...
Click to collapse
It seems to me you have got yourself a wrong RUU. The ones from the post are for India, not Taiwan.
Surely I can not get my hands on a Taiwanese RUU!
do you know where can I find a link?
bibou0007 said:
Surely I can not get my hands on a Taiwanese RUU!
do you know where can I find a link?
Click to expand...
Click to collapse
Here is one:
https://androidfilehost.com/?fid=962021903579498986
thank you very much I test his and come tell you!
it does not work it tells me that it's not the right version android I have to find an android 8
thank you
bibou0007 said:
it does not work it tells me that it's not the right version android I have to find an android 8
thank you
Click to expand...
Click to collapse
We don't have RUU 8.0. Try boot to download mode and flash TWRP recovery. Downgrade to Nougat (7.0).
So my son broke his phone and is now using my old Verizon s10+. At the time I stopped using it, was still on firmware VZW SJ8 ( Android 10 beta)
My question is this.
Do I need to flash all subsequent firmwares sequentially? Can I just download a full version of the latest firmware and flash it and be up to date?
If so, does anybody have a good place to download said firmwares?
It's been a minute since I flashed anything. I don't remember anything apparently.
billydroid said:
So my son broke his phone and is now using my old Verizon s10+. At the time I stopped using it, was still on firmware VZW SJ8 ( Android 10 beta)
My question is this.
Do I need to flash all subsequent firmwares sequentially? Can I just download a full version of the latest firmware and flash it and be up to date?
If so, does anybody have a good place to download said firmwares?
It's been a minute since I flashed anything. I don't remember anything apparently.
Click to expand...
Click to collapse
Hi mate
Not an expert on you phone type but i would for sure flash a full up tp date firmware
Check this thread , i am sure they can help you there
Perfect, thank you