vs995 ¨not sim card inserted¨ got it from ebay seller: guarantee cellular - LG V20 Questions & Answers

I would like to know if someone could help me, i got a V20 VS995
I bought a cell phone that is supposed to be unlocked and when I put the sim card, it does not recognize it, I tried with 4 sim cards and it does not recognizes it, it always get the same message ´sim card not inserted´
the ebay seller told me to reset the phone and also reset the network settings, and switch the phone from global to lte / gsm / umts, and this does not work either. the phone also does not let you save a new apn, the apn list is empty and there is no way you can add a new apn.
and so, I updated the phone to the latest version and the same message keeps appearing... ´sim card not inserted´so I downgrade the firmware 2 times (stock) and at this moment it has the first firmware again:
VS99512A
B16.LGE.VS995.0
COMPILATION NUMBER
NRD90M
I also try the app
hiddenmenucall and when selecting the option lg hidden menu or OIT hidden menu the application closes (does not work)
I am not root
What else can I do?

dr.rokr said:
I would like to know if someone could help me, i got a V20 VS995
I bought a cell phone that is supposed to be unlocked and when I put the sim card, it does not recognize it, I tried with 4 sim cards and it does not recognizes it, it always get the same message ´sim card not inserted´
the ebay seller told me to reset the phone and also reset the network settings, and switch the phone from global to lte / gsm / umts, and this does not work either. the phone also does not let you save a new apn, the apn list is empty and there is no way you can add a new apn.
and so, I updated the phone to the latest version and the same message keeps appearing... ´sim card not inserted´so I downgrade the firmware 2 times (stock) and at this moment it has the first firmware again:
VS99512A
B16.LGE.VS995.0
COMPILATION NUMBER
NRD90M
I also try the app
hiddenmenucall and when selecting the option lg hidden menu or OIT hidden menu the application closes (does not work)
I am not root
What else can I do?
Click to expand...
Click to collapse
Return the phone and get a refund
Sent from my LG-H910 using XDA Labs

cnjax said:
Return the phone and get a refund
Click to expand...
Click to collapse
I was on a work trip, and it has been more than 3 months, the seller does not responde and pay pal also does not want to return any money , thats why i would like to fix it if it is possible
{Mod edit: Quotation fixed}

dr.rokr said:
cnjax said:
Return the phone and get a refund
I was on a work trip, and it has been more than 3 months, the seller does not responde and pay pal also does not want to return any money , thats why i would like to fix it if it is possible
Click to expand...
Click to collapse
Seller does not have to respond, call paypal and say the item is not as advertised and you got something different. You are protected up to 180 days with paypal, file a claim with them. But if you bought the phone, stated: broken parts or not working, paypal will not return your money. As you have been warned that its not working and you buying the phone as is. The only thing to do at this point is try paypal, if that does not work, file a chargeback with your credit card company. Keep in mind, that if you do that, you need to provide proof and details and transactions and may take few months or so to resolve. They will give you the credit in the meantime, but if they find out, its not a valid reason they will take back your credit until the investigation is complete.
Click to expand...
Click to collapse

Any insight on what changed config to b16.leg***? I can't find any info on it and I have two v20 vs995's stuck on b16. Both were rooted and working great until I flashed a firmware update from androidfilehost. Lost root and recovery access on both. Any help would be appreciated.

Related

Unlocking hd2

I bought hd2 from ebay 2 weeks back and it is currently locked with T-mobile. I tried unlocking code from few sites but all returned my money, is there something changed? Can somebody sugest some where can get the code
Thanks
Sent from my X10a using XDA App
for most new phones now, the networks are the only ones that have the unlock codes.
what you will have to do, is get a free t-mobile pay as you go sim card and put it in the phone. dial 150 and speak to someone in tech support. say to them that your friend had the phone, but has since upgraded and got a new phone, and has given you the hd2, but you have a contract with another network so you need an unlock code for it. there may be a £15-£25 charge for it, but they should supply you with one. you will need either £20 credit or a debit card (they wont take payment from a credit card or any other source) for the payment, a valid email address that you check regulary and the phones imei number (printed on the sticker under the battery or dial *#06#). whatever you do DO NOT mention ebay!! phone networks do not like you buying phones from ebay and may give you some bs excuse as to why they cant give you an unlock code. they should email you the code within 14 working days. they may be able to tell you over the phone or they may post it to you in a letter, so be prepared for that as well
after you have unlocked the phone, you will need to debrand it. to do this, install hspl3 on the phone then install either the generic htc roms (or of you can find it, the rom from the network you are on), or one of the many custom roms available. also have a look at updating the radio rom. then its just a case of getting the operator settings either by opening the comm manager, tapping the data connection icon (the left hand icon next to the words 'data connection') and choosing your network from the list, or contacting your network and asking for the settings. it may be worth updating your connection database (in the connection setup, tap menu>update database>select update the latest settings of all operators>then tap the update database button) this ensures you are using the latest settings and will also add any new networks to the list.
i would avoid 3rd party unlocking sites/shops, as they way to unlock new phones is often related to imei, and the codes cant be generated yet, so the networks are the only option
hope this answers your question
the above process is for the UK btw, not sure if its any different for other countries
got mine unlocked in 25 minutes this morning, mines less thena month old, cost $26, just message blowfish06 on ebay and tell him you want an unlock from the new database, he will bill your paypall and you should be all set by tommarow (or by this morning if its already past 12 were u live), cheers
Thanks for suggestions guys
Ill try ebay guy first if that didn't work then i'll buy the t-mobile prepaid card
Sent from my X10a using XDA App
matthewharmon102 said:
you will need to debrand it. to do this, install hspl3 on the phone then install either the generic htc roms (or of you can find it, the rom from the network you are on), or one of the many custom roms available.
Click to expand...
Click to collapse
if you install any generic rom onto a tmous it will permanently kill it, so although the advice is sound for regular hd2, DO NOT follow that advice if you have a tmous.
edsonbarron5 said:
got mine unlocked in 25 minutes this morning, mines less thena month old, cost $26, just message blowfish06 on ebay and tell him you want an unlock from the new database, he will bill your paypall and you should be all set by tommarow (or by this morning if its already past 12 were u live), cheers
Click to expand...
Click to collapse
Brilliant advice. 30mins for mine and only £5.45. So wish I knew about him 3 weeks ago when I asked T-mobile to unlock my G1. £15 and still waiting.
Never mentioned the new database to him for mine.

[Q] can't connect to mobile network

Hi I purchased an s5 that was a few days old 2nd hand. I checked everything out on check mend and everything was fine, few days after purchase, phone will not connect to my network or the 02 network with any Sim. I spoke to 02 and they tell me the phone is not blocked or stolen. I also got a receipt from the guy I bought it from, but like I say it worked fine for a few days then this happened and now nothing. I managed to reg the phone with Samsung, although I do not know if I can get away with a warranty repair, as I am the 2nd to own it, even though it really was new when I purchased it. Anyway, any help would be Greatly appreciated.
The provided info was not enough to investigate the cause of the problem.
What you have done or installed or changed in these few days
Forgive me, I am new to this.
I have tried both 02 sim and a giff gaff(my provider) sim in the handset and nothing works. I am going to pick up another sim this morning to test that also(different carrier). Both Sims i have already tried work in other phones fine. The giff gaff sim when I put it into my daughters s3, works perfectly and calls can be made and received.
I was considering flashing another stock ROM just to eliminate software, I have opened a support ticket with giff gaff, who have said the sim is fully active.
Just trying to add bits that are useful here, the imei of the phone is fine and shows up as being there and not null, everything else on the phone seems fine also in terms of usage, I did have mobile data, which for some reason I can't seem to get now, but I did re write the APN, so will re put it to the original. Just won't register on network.
Anything I have missed or you need please ask. I am a noob, although I have flashed a few ROMs without issue after lots of reading. Should also add, the phone is completely stock, nothing messed with in any way. Sm-g900f. Xxu1ang2.
Thanks in advance.
Sent from my Nexus 4 using XDA Free mobile app
Enter the code *#0011# and check the last line, IMEI CERT = PASS or something else?
APN is not required at this step (register to the network).
Sent from my SM-N9005 using Tapatalk
Hi, that code brings me am error" not registered on network" although I now have a data connection again on 02 and am at least getting 3 bars on the analogue signal, just not registering. I have just put in a Vodafone sim, which it recognises as it pop s up and allows me to select Vodafone pay as you go, but still does not register. Icon Just keeps spinning.
***********************UPDATE******************8
I just ran that code with the vodafone sim, it produced this exactly.
" rrc:idle, band:1
plmn: 234-15
rx:10712 ri:-90 cid?:3afc807
tx:9762eclo:-9rscp:-102
l1ch_sleeppsc:474drx:128
service:limited
speech ver: frfrfr
therm:115lna0
sib19 received
pa state:0(apt), hedt:0
network unblock
imei certiass1"
and then there are some options on the top menu.
thanks again
Thanks in advance.
Sent from my Nexus 4 using XDA Free mobile app
brommas said:
Hi, that code brings me am error" not registered on network" although I now have a data connection again on 02 and am at least getting 3 bars on the analogue signal, just not registering. I have just put in a Vodafone sim, which it recognises as it pop s up and allows me to select Vodafone pay as you go, but still does not register. Icon Just keeps spinning.
***********************UPDATE******************8
I just ran that code with the vodafone sim, it produced this exactly.
" rrc:idle, band:1
plmn: 234-15
rx:10712 ri:-90 cid?:3afc807
tx:9762eclo:-9rscp:-102
l1ch_sleeppsc:474drx:128
service:limited
speech ver: frfrfr
therm:115lna0
sib19 received
pa state:0(apt), hedt:0
network unblock
imei certiass1"
and then there are some options on the top menu.
thanks again
Thanks in advance.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
1- Is your phone rooted?
2- Enter *#2263# (*#BAND#) and see which option is currently selected?
3- Enter *#7465625# (*#SIMLOCK#) to check for the lock status?
...
8- The pre final step is factory reset your device
9- The last step is reflash the stock firmware using Kies or Odin
response
vndnguyen said:
1- Is your phone rooted?
2- Enter *#2263# (*#BAND#) and see which option is currently selected?
3- Enter *#7465625# (*#SIMLOCK#) to check for the lock status?
...
8- The pre final step is factory reset your device
9- The last step is reflash the stock firmware using Kies or Odin
Click to expand...
Click to collapse
Hi,the phone is not rooted, those codes you gave give "not registered on network", i have factory reset the device a couple of times now.It is actually my daughters phone and was working fine, she turned it off whilst at college and then turned it on and it seemed to not allow calls and texts from then after about a weeks use, 5-7 days.
brommas said:
Hi,the phone is not rooted, those codes you gave give "not registered on network", i have factory reset the device a couple of times now.It is actually my daughters phone and was working fine, she turned it off whilst at college and then turned it on and it seemed to not allow calls and texts from then after about a weeks use, 5-7 days.
Click to expand...
Click to collapse
Since you have factory reset and it does not help, try to relash the stock frimware.
Install Phone INFO ★Samsung★ app, go to the Menu 'Firmware Browser' to download the desire firmware, and flash using Kies or Odin.
had to post this way
vndnguyen said:
1- Is your phone rooted?
2- Enter *#2263# (*#BAND#) and see which option is currently selected?
3- Enter *#7465625# (*#SIMLOCK#) to check for the lock status?
...
8- The pre final step is factory reset your device
9- The last step is reflash the stock firmware using Kies or Odin
Click to expand...
Click to collapse
Hi, thanks for responding so quickly, that was my next move in all honesty, just seems weird. so there is nothing that stands out in the quote? my wife also has an s5 and where the quote from the first code given, hers said "available" where mine states limited., just thought i would add that incase it meant something.
Thanks for all the help.:good:
sorry for the delay, it would not let me reply to the other post as i am junior and there was a link in it, so i had to respond this way, excellent app by the way, many thanks for linking it. I am going to have to thank you, i do not know how, but i will have a search, you have been most helpful.
STOLEN
***************************************** U P D A T E *************************************************
I just ran another check mend report, after being told it was not blocked by 02, it now appears that it has been blocked and reported as lost / stolen.
Anyone any ideas on where to go with this?
I have receipt, 2 check mend reports, 1 clear and 1 not, clearly an insurance swindle going on, phone companies not interested
Thanks in advance.
Sent from my Nexus 4 using XDA Free mobile app[/QUOTE]

Help LG G6 LS993

Hello...
Recently I bought a Lg g6 Ls993 from ebay... Any problem, excellent phone.
I was checking and testing dial codes and I I blew it. I type ##786# and it made a factory reset. The phone erased all data so when it restart I get a message that says "insert the the sim card that came with your phone, then restart" I dont have that sim card so I continue the set up process and the phone get stuck on "cellphone configuration" I avoid that process pressing all buttons, type my gmail but the phone dont recognize my sim card it says: "invalid sim" I got phone signal but I am unable to make calls, to receive sms, to add apns... Please help!!!!
Looks like you erased the EFS folder. Do you see a Mac address in about the phone?
gee2012 said:
Looks like you erased the EFS folder. Do you see a Mac address in about the phone?
Click to expand...
Click to collapse
Only, Wi-Fi MAC Address and i dont know if is the same
What's the objective of checking and testing dial codes?
I've never heard of that.
rubiicon59 said:
What's the objective of checking and testing dial codes?
I've never heard of that.
Click to expand...
Click to collapse
The objective is ruin your phone
rubiicon59 said:
What's the objective of checking and testing dial codes?
I've never heard of that.
Click to expand...
Click to collapse
It's meant for diagnostic purposes to test the phone by trained personal, not for the general public unless you know what you're doing.
MrManty said:
The objective is ruin your phone
Click to expand...
Click to collapse
I doubt it was your objective but it looks like it's your end result.
There's a lot of new posters in these forums who have done stuff thats screwed with their phones. XDA is brilliant but it's not magic.
---------- Post added at 12:38 PM ---------- Previous post was at 12:35 PM ----------
gee2012 said:
It's meant for diagnostic purposes to test the phone by trained personal, not for the general public unless you know what you're doing.
Click to expand...
Click to collapse
Tbh after I'd asked I kinda thought it may be something like that. I'd be gutted if I screwed up to the point of having an unusable phone.
MrManty said:
Hello...
Recently I bought a Lg g6 Ls993 from ebay... Any problem, excellent phone.
I was checking and testing dial codes and I I blew it. I type ##786# and it made a factory reset. The phone erased all data so when it restart I get a message that says "insert the the sim card that came with your phone, then restart" I dont have that sim card so I continue the set up process and the phone get stuck on "cellphone configuration" I avoid that process pressing all buttons, type my gmail but the phone dont recognize my sim card it says: "invalid sim" I got phone signal but I am unable to make calls, to receive sms, to add apns... Please help!!!!
Click to expand...
Click to collapse
Well... I'm no expert... But it sounds like you bought a phone that is meant to be an upgrade to someone's contract, so it comes paired/tied to that contract's phone number, he/she probably didn't want to upgrade, so they sold it to you... After you reset it, it needs to be set up by the original phone number/sim card it came paired with... So the solution is probably to contact the person you bought it from and explain the situation... See if there's anything they can do to help you...
I bought the G6, and so I gave my G4 to my kid brother after factory resetting it... When he was setting it up... It requested that He would login with the previous google account that was being used on that G4, which was mine... So I had to login, and then he could set up his own account and the phone as his, now the phone is tied to his account... I believe this is an anti-theft prevention or something like that... Only mine was tied to my Google account, and yours seems to be tied to the networks sim card... When you reset the phone with that code... I believe you resetted it to the very original state where it was still tied to the networks no. with which it was supposed to work with... Maybe if you had resetted it from the settings menu, it would still be ok.
Anyway, those are my 2 cents... Hope it helps!
Sent from my LG-H870 using Tapatalk
lmiked said:
Well... I'm no expert... But it sounds like you bought a phone that is meant to be an upgrade to someone's contract, so it comes paired/tied to that contract's phone number, he/she probably didn't want to upgrade, so they sold it to you... After you reset it, it needs to be set up by the original phone number/sim card it came paired with... So the solution is probably to contact the person you bought it from and explain the situation... See if there's anything they can do to help you...
I bought the G6, and so I gave my G4 to my kid brother after factory resetting it... When he was setting it up... It requested that He would login with the previous google account that was being used on that G4, which was mine... So I had to login, and then he could set up his own account and the phone as his, now the phone is tied to his account... I believe this is an anti-theft prevention or something like that... Only mine was tied to my Google account, and yours seems to be tied to the networks sim card... When you reset the phone with that code... I believe you resetted it to the very original state where it was still tied to the networks no. with which it was supposed to work with... Maybe if you had resetted it from the settings menu, it would still be ok.
Anyway, those are my 2 cents... Hope it helps!
Sent from my LG-H870 using Tapatalk
Click to expand...
Click to collapse
It's possible. I bought the phone on ebay and I bought used. The problem is that I not in U.S.
Now I have a new menu that say Uicc unlock and Prl update.
MrManty said:
It's possible. I bought the phone on ebay and I bought used. The problem is that I not in U.S.
Now I have a new menu that say Uicc unlock and Prl update.
Click to expand...
Click to collapse
Contact the person you bought it from... And maybe ask if it is possible for you to mail them the phone, so they can set it up with the sim... Then, you'd switch the account... Or take it to an LG support center, and explain the situation, show them proof that you bought it... They can probably wipe it clean... Or you can also try flashing an unbranded network fre .kdz firmware file, that is compatible with your model... That might "detach it" from the original sim card it is requesting... It's worth a try.
Sent from my LG-H870 using Tapatalk
lmiked said:
Contact the person you bought it from... And maybe ask if it is possible for you to mail them the phone, so they can set it up with the sim... Then, you'd switch the account... Or take it to an LG support center, and explain the situation, show them proof that you bought it... They can probably wipe it clean... Or you can also try flashing an unbranded network fre .kdz firmware file, that is compatible with your model... That might "detach it" from the original sim card it is requesting... It's worth a try.
Sent from my LG-H870 using Tapatalk
Click to expand...
Click to collapse
It's complicated send it back due to I'm out side U.S. there is no kdz for this model yet. Just I gonig to try with LG Support
MrManty said:
It's complicated send it back due to I'm out side U.S. there is no kdz for this model yet. Just I gonig to try with LG Support
Click to expand...
Click to collapse
Well... That's probably the best...
Good luck!
Sent from my LG-H870 using Tapatalk
Have you tried a different carrier sim?
MrManty said:
Hello...
Recently I bought a Lg g6 Ls993 from ebay... Any problem, excellent phone.
I was checking and testing dial codes and I I blew it. I type ##786# and it made a factory reset. The phone erased all data so when it restart I get a message that says "insert the the sim card that came with your phone, then restart" I dont have that sim card so I continue the set up process and the phone get stuck on "cellphone configuration" I avoid that process pressing all buttons, type my gmail but the phone dont recognize my sim card it says: "invalid sim" I got phone signal but I am unable to make calls, to receive sms, to add apns... Please help!!!!
Click to expand...
Click to collapse
I encountered the same situation, is this problem solved?
Repeat unlock sim card! and put sim card! you ve unlocked again! you perform ##RTN# is a master reset! unlock again and you will be fine!
ok,
Lussardi said:
Repeat unlock sim card! and put sim card! you ve unlocked again! you perform ##RTN# is a master reset! unlock again and you will be fine!
Click to expand...
Click to collapse
Currently I'm another one victim of the same problem, and I'm outside the USA also.
I wish to repeat unlocking of the phone, but I couldn't find the code to show me the window, where I have to input an unlocking code.
2945#*933#, 2945#*71001# or 2945#*20001# do not work for me (no any reaction from the phone).
Does anybody have some more ideas?
Validator1982 said:
Currently I'm another one victim of the same problem, and I'm outside the USA also.
I wish to repeat unlocking of the phone, but I couldn't find the code to show me the window, where I have to input an unlocking code.
2945#*933#, 2945#*71001# or 2945#*20001# do not work for me (no any reaction from the phone).
Does anybody have some more ideas?
Click to expand...
Click to collapse
Sprint LS993 its not unlockable by convetional methods! you need repeat unlock using Gcpro or an other boxes!
Lussardi said:
Sprint LS993 its not unlockable by convetional methods! you need repeat unlock using Gcpro or an other boxes!
Click to expand...
Click to collapse
Thank you for the reply. Is it something like what lmiked told about, or another action?
Where can I learn about steps I have to perform to do this repeat unlock using Gcpro or an other boxes? I've found that it is the bootloader unlocking tool. So do I need to do some next steps after I have unlocked my bootloader?
Currently I am able to go in phones bootloader and I see the option to reset the phone to its original state (done, does not help) and to flash some files from flash card. But I don't any files to flash.
lmiked said:
Contact the person you bought it from... And maybe ask if it is possible for you to mail them the phone, so they can set it up with the sim... Then, you'd switch the account... Or take it to an LG support center, and explain the situation, show them proof that you bought it... They can probably wipe it clean... Or you can also try flashing an unbranded network fre .kdz firmware file, that is compatible with your model... That might "detach it" from the original sim card it is requesting... It's worth a try.
Sent from my LG-H870 using Tapatalk
Click to expand...
Click to collapse
Where can I find unbranded network firmware file and which tool I have to use to flash it to the device?
You bought a Sprint locked device, this one can only be sim unlocked to work internationally, that unlock is done by Sprint as far as I know.
The bootloader on this phone is not unlockable, and the firmware cannot be changed. You might want you return the phone if the seller told you it was unlockable/etc., because it isn't.

Phone Not Allowed - UK SM-G950F

Hi All
I'm at my wits end with this Samsung S8 phone, Bought a 2nd hand S8, was working fine, but I noticed the internal storage was only showing 9.63GB
Had a look on here and the solution was to stock flash the phone. I did that, all fine, storage was back to normal....BUT since then I can't make or receive any calls.
I get the error "phone not allowed" and it won't connect to ANY mobile network.
I've tried loads of different suggestions
Sim is OK in another phone
Re Flashed (numerous times)
Andriod 7 and 8
Sim and Phone OK with three network
But still have the issue....
Can anyone help me? or push me in the right direction?
Cheers
Tommy
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Are you sure the phone is unlocked?
Sent from my SM-G950F using Tapatalk
Is the phone blacklisted? if it is blacklisted then it will not connect to service. Your SIM wil work perfect in any other phone.
Hate to say this but it does sound like your phone has been blacklisted.
You can check with one of the online IMEI blacklists.
If your phone shows Phone not allowed and a code like MM#6, it usually is an indication that it was blacklisted.
Check your phone's IMEI on a blacklist checker like http://imeipro.info/
The previous user most likely had the firmware and baseband messed around with and once you flashed stock it reverted to true state, it's highly advised to get back in contact with the person, where was the phone bought? A shop? Online?
Dreadsta5889 said:
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Click to expand...
Click to collapse
Yeah tried that , still the same
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
YallahHabibi said:
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
Click to expand...
Click to collapse
The only real solution here is to either go abroad and sell the phone, or sell it to someone who is going abroad. The phone will work outside of the UK.
It does sound as your phones imei Nr is blocked in UK.. Probably the person who sold you the phone, stole it somewhere.
I have the same problem on my Samsung S7 now in Brazil.
In Canada, on Canadian carriers, everything is fine, and if I put the Canadian SIM in there everything is fine. But the minute I plug in Brazilian SIM card, boom, Phone Not Allowed message comes up and it won't connect to any of the Brazilian networks. Brand new SIM, works just fine on another LG phone (and any other phone I tried).
The phone is unlocked, I even checked with a few pieces of software and there is no network lock on it either.
I've got the master & network unlock codes from Samsung, but have no way of inputting them as no prompts for those come up when I insert the Brazilian SIM.
I checked the IMEI, it is definitely clean and not blacklisted.
Heck, I even rooted the phone to see if that would help, and still nothing.
Any idea what else to try or what else might be causing this goddamn message to pop up?!
I solved my S8.
Blacklisted on all uk networks except Three network.
Works perfect.

LG V20 LS997 successfully unlocked with Oreo update

I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
How can I get in contact with him
How can I get contact with him?
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
dreorlando said:
How can I get in contact with him
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
i need more ppl conrfirming this
V20 Invalid SIM
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
I was able to contact Em_Will_I_Am and they helped me out. I think an unlock code was sent again. I also did a couple of things that I think finally allowed the unlock code to come through. I went into developer mode and turned on Enable OEM unlock and then powered off. Then I powered back on while holding the power button and volume down. When the menu came up I chose Wipe Cache Partition. Then when I rebooted it came up and recognized the SIM again and so far all is good. Thanks again to Em_Will_I_Am on the Sprint community forums for all the help.
i paid for a unlock via ebay after he was finish unlocking my phone i inserted my sim. sginal kept droping every few seconds. so i cleared the network settings via phone dialer couple of times, same issue everytime so i just fk it and just updated to oreo now its still unlocked and signal don't drop!!!
Greetings.
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
How long did it take for you to get the support?
Sprint sim card
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
My phone has been unlocked
zhuhuilin said:
I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
Click to expand...
Click to collapse
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
elixir92 said:
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
Click to expand...
Click to collapse
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
hgib said:
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
Click to expand...
Click to collapse
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
xian2786 said:
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
Click to expand...
Click to collapse
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
hgib said:
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
Click to expand...
Click to collapse
Ok, then I'll keep waiting.
I can do these remotely but unfortunately not free
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
Thanks, but the Sprint Community Manager (Em_Will_I_Am) solved my issue and now my phone it's unlocked for free.
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
how much will it cost?

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