Oreo and HTC Sync Manager - Verizon HTC 10 Questions & Answers

Finally I updated my HTC 10 today. The first problem is that the HTC Sync Manager not recognize the phone and not work correctly. Any idea?

orlandosuarezm740324 said:
Finally I updated my HTC 10 today. The first problem is that the HTC Sync Manager not recognize the phone and not work correctly. Any idea?
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Click to collapse
1. Make sure developer options are enabled and turn on USB debugging.
2. Wait a few days while the OTA "finishes." (Yeah, a few days. Can't understand it either).

Related

PC/Zune will not recognise HD2 after WinMo 7 flash

Hi guys,
Not really a noob as I have been flashing my friend and mine's HD2 for quite a while.
I've flashed Win 7 onto mine and everything is working perfectly except the pc and Zune will not recognise it. Also says device driver install failed. I had a quick search but I'm either blind and can't see it or it's not up.
Anyone able to help?
I've installed the Chevron cert but cannot get any further because of this.
I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!
me as well bro...
can someone pls upload the zune software here i can't download it from the site they say no available for your country , thanks
sullitf said:
I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!
Click to expand...
Click to collapse
Ah man you are a hero. I had to go one step further though. I ended up having to update the intel AMT driver on my pc as it wasn't compatible with windows 7. All seems gravy now though. Thanks for the help
Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..
Tazzimus said:
Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..
Click to expand...
Click to collapse
Did you change the registry key?
I'm having the same problem, but my computer wont recognize the phone at all. The very first time I plugged it in, it did. But now with it plugged in nothing changes in device manager. The computer doesnt even make a sound when it is plugged in and unplugged. I have installed the wp7 tools and everything. It refuses to connect. Can someone help me please?
This is really annoying now. Brought it home and the laptop picked it up fine but I don't have enough space to install the developer tools.
Have the Intel AMT driver updated here and it still fails to install the driver properly. Wrecking my head now I can't put anything on it until I get this fixed.
FINALLY got it fixed. Was all set to give up and uninstall developer tools when I spotted a program called libusb32 installed. I then twigged an error in the driver details about an unsigned usb cert. Said I'd uninstall it just to see and voila. Phone was picked up straight away.
Bit more messing about trying to get it unlocked so I could change the device name but all is working now so I can finally start loading apps.
I know it's probably only me that had that little program but worth mentioning just in case someone else has a similar issue.
sullitf said:
I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!
Click to expand...
Click to collapse
At last a solution that really works, thank you. I have been stuck for 48 hours trying to get the phone synced with Zune but it wasnt happening. For all of those that are stuck this is the solution. The Device Driver is the key.
Make sure you re-set the phone and re-start it and remember to re-install the certificate before attempting to update the drivers. Use the Device manager and the update button and all should be fine.
Zune will fire up automatically onec it has updated correctly and you can finish the process............mine went smoothly after overcoming this step.
Thanks again
my solution
A simple reinstall of the phone driver and the zune sw did it for me, in that order.
HD2 Leo not working on Zune
At last as stated, uninstalling LIBUSB.sys made my HD2 windows mobile 7 work with Zune. I am using windows 7 and all is syncing with HD2 and Leo. So if you people are having problems sync with Zune un-install LIBUSB.sys from your system.
Dafluxman said:
At last as stated, uninstalling LIBUSB.sys made my HD2 windows mobile 7 work with Zune. I am using windows 7 and all is syncing with HD2 and Leo. So if you people are having problems sync with Zune un-install LIBUSB.sys from your system.
Click to expand...
Click to collapse
I had libusb installed for the iPhone I had before the HD2. Almost coincidence haha
lamario said:
Did you change the registry key?
I'm having the same problem, but my computer wont recognize the phone at all. The very first time I plugged it in, it did. But now with it plugged in nothing changes in device manager. The computer doesnt even make a sound when it is plugged in and unplugged. I have installed the wp7 tools and everything. It refuses to connect. Can someone help me please?
Click to expand...
Click to collapse
I am having the same issue, could anyone help?
Thanks
I am a noob with this but where can i find this libusb32? I followed this threads directions but no fix yet. Im having the same problem where my computer is not recognizing my phone. Ive been stuck on this for 3 days and after reading this thread still stuck PLEASE HELP!!! Thanks
anyone have a solution for hd2 not being recognized through usb?
*Using winxp sp3
tcole said:
I am a noob with this but where can i find this libusb32? I followed this threads directions but no fix yet. Im having the same problem where my computer is not recognizing my phone. Ive been stuck on this for 3 days and after reading this thread still stuck PLEASE HELP!!! Thanks
Click to expand...
Click to collapse
I had found it in add/remove programs. Removed it and Bobs your uncle, it worked.
???
Tazzimus said:
I had found it in add/remove programs. Removed it and Bobs your uncle, it worked.
Click to expand...
Click to collapse
How do i find USBLIB.system? Where do i find it exactly? I looked on my phone WP7 under settings and nothing...Been stuck on OHH NOO or whatever that dumb thing says...I"m so confused...PLEASE someone help.
same problem here ... please help
thekoopers said:
How do i find USBLIB.system? Where do i find it exactly? I looked on my phone WP7 under settings and nothing...Been stuck on OHH NOO or whatever that dumb thing says...I"m so confused...PLEASE someone help.
Click to expand...
Click to collapse
It was on my pc not my phone. Have you checked there instead?

cant access usb storage

When I plug it into my PC, the phone starts charging but there is no option to mount the USB storage...
any ideas?
waylman said:
When I plug it into my PC, the phone starts charging but there is no option to mount the USB storage...
any ideas?
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Click to collapse
THANK YOU!!! I've been waiting for someone else to have the same problem!!! I'm relieved it's not just mine. I'm assuming you did a manual install also? Is yours rooted? One person suggested ClockworkMod but I'm a little nervous about rooting. I've been doing the manual installs but that's as for as I wanna go. I can't stand the idea of bricking my phone.
My phone is new out of the box!
I found that on two Windows XP machines USB storage doesn't work. I then plugged it into a Win7 box and it worked perfectly. I also used a different cable with the Win7. Try a different cable and try Win7.
waylman said:
My phone is new out of the box!
I found that on two Windows XP machines USB storage doesn't work. I then plugged it into a Win7 box and it worked perfectly. I also used a different cable with the Win7. Try a different cable and try Win7.
Click to expand...
Click to collapse
I have Windows XP on my work PC and Windows 7 Premium 64 on my home notebook and the USB worked fine on 2.3.3. Every since I did the manual install of 2.3.4 the USB functionality is gone. I'm thinking maybe the ROM is used wasn't incomplete. It's beginning to look like the only way to fix this is to root my phone
FWIW I did the manual update (full rom) and USB storage works fine on my Windows 7 Ultimate x64 box.
Haadkoe said:
FWIW I did the manual update (full rom) and USB storage works fine on my Windows 7 Ultimate x64 box.
Click to expand...
Click to collapse
Yeah, I'm thinking maybe the one I installed wasn't the full ROM. As soon as I see people saying it works great I go ahead and use it. Do you know of any possible fixes without rooting?
No first hand experience, but would it be possible to download the full rom and manually flash it again?
Sent from my Nexus S using XDA App
Haadkoe said:
No first hand experience, but would it be possible to download the full rom and manually flash it again?
Sent from my Nexus S using XDA App
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Click to collapse
Trying to figure that out. I've been told try ClockworkMod and go back to 2.3 but I'm trying to do it without rooting.
Try a different USB port
If the update was incomplete, the update would have failed the signature check. The first time I connected my Nexus S after manually patching to 2.3.4, Windows 7 Professional X64 did not detect it when connected. I unplugged it and used a different USB port and it worked. I then tried the original port and it also worked. I would try a different USB port and a scan in Device Manager before changing the ROM.
SpookyTunes said:
If the update was incomplete, the update would have failed the signature check. The first time I connected my Nexus S after manually patching to 2.3.4, Windows 7 Professional X64 did not detect it when connected. I unplugged it and used a different USB port and it worked. I then tried the original port and it also worked. I would try a different USB port and a scan in Device Manager before changing the ROM.
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Click to collapse
I also have Windows 7 Prof. 64 bit, but switching to different ports didn't work. It won't install the drivers. What else could that mean if it isn't the ROM?
I had this problem immediately after flashing CWM.
I booted into the ROM, then, while the USB was plugged in, powered off the device, and turned it back on. It then seems to work everytime I turn on the device, as long as I don't boot into recovery.
Me too
.
I had a the same problem with my SGS.
The trick for me did: disable usb-legacy-support in your motherboard-bios.
Have you tried re-installing USB driver from the latest android SDK?
Kind of strange, it was working great yesterday and today couldn't connect. Right clicked on android_winusb.inf and selected install and it started working again. Not sure what could have changed from one day to the next. But at least I know what to do when it happens again.
suksit said:
Have you tried re-installing USB driver from the latest android SDK?
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Click to collapse
Never tried that. Doesn't that involve rooting or unlocking the bootloader? Both of those wipe the USB storage.
derekwilkinson said:
I had this problem immediately after flashing CWM.
I booted into the ROM, then, while the USB was plugged in, powered off the device, and turned it back on. It then seems to work everytime I turn on the device, as long as I don't boot into recovery.
Click to expand...
Click to collapse
Don't have a custom ROM. All I did was manual bootload 2.3.4 on stock Android. The weird thing is when it's plugged in(charging only) and I turn it off, it starts to power down and then freeze. The screen doesn't go black until I pull it out. Then when I plug it back in it automatically powers back on. Basically, I can't seem to plug it in while it's powered off.
I have no idea why but my suddenly works again. Im happy but confused
You shouldn't need any drivers at all for windows XP vista 7 ect. Mounting your SD card, using flash drives... all use the same USB mass storage divice driver built into windows.
Sent from my Nexus S using XDA App
suksit said:
Have you tried re-installing USB driver from the latest android SDK?
Click to expand...
Click to collapse
Yes, I just tried this. It still doesn't seem to work. It keeps saying my drivers are up to date but it's still not connecting to my USB storage.

[Q] HD2 WP7 NOT DETECTED by Zune or Windows

Hi guys sorry to post this but I've looked in over 5 threads and still no answer. My phone was working well just a couple of days ago. I was able to sync music and picture via Zune. But now Zune doesn't detect my phone. I tried going to device manager and updating the drivers as posted in other threads. But my phone doesn't show up anywhere. Not by Zune or device manager. HELP!!!! I went as far as having to reset my computer to factory settings and still no luck... Any suggestions?
which windows you have?
if you have XP you must reinstall ActiveSync
if you have Vista/Win7 you must reinstall WMDC
I have vista and I've already reinstalled WMDC
does your phone charge when you plug it in?
Is the cable OK ? Try it on another PC . Even without drivers installed it should charge
Yes it charges and everything it's just undetectable... i was however able to flash Ice Cream Sandwich, and the same problem occurs. The phone doesn't show up the its plugged up to a computer it just charges. No switch to USB or USB debugging option. Just charging. Could this be that maybe some of the internal hardware is damaged?
is always possible hardware malfunction but in almost all case problem is in windows drivers in ActiveSync/WMDC)
What i would do is to re install Zune and see if the phone is detected.
(Completely uninstall your current Zune and drivers first)
If that doesn't work i'd go back to a stock WM6.5 ROM and WMDC
Good luck
I've recently experienced the behavior you've mentioned, with both an HD2 and an HD7. I had look at the device manager, and it turned out the phone drivers did not load properly (error code 31).
I would advise you to update the phone drivers (which you can find within the portable devices section) and let windows search automatically for the most appropriate drivers.
For your reference, you should have a look at the following KB: support.microsoft .com/kb/2410180
VirtualWiz said:
Hi guys sorry to post this but I've looked in over 5 threads and still no answer. My phone was working well just a couple of days ago. I was able to sync music and picture via Zune. But now Zune doesn't detect my phone. I tried going to device manager and updating the drivers as posted in other threads. But my phone doesn't show up anywhere. Not by Zune or device manager. HELP!!!! I went as far as having to reset my computer to factory settings and still no luck... Any suggestions?
Click to expand...
Click to collapse
You may have to install HTC Sync.

Focus 1.3 bricked

Hi there.
I had Focus 1.3 with official at&t windows phone 7
After I tried to install MAGLDR, it became a brick((
Now it doesn't respond to any keystrokes, charging, or connecting to PC..
Can I do something with my phone without jtag?
I have one more Focus 1.3, WORKING
If the second one could help to restore first, it will be beautiful.
follower90 said:
Hi there.
I had Focus 1.3 with official at&t windows phone 7
After I tried to install MAGLDR, it became a brick((
Now it doesn't respond to any keystrokes, charging, or connecting to PC..
Can I do something with my phone without jtag?
Click to expand...
Click to collapse
Even I had my FOCUS bricked yesterday but brought it back to life using WP7 Downloader.
When I had plugged it into PC, I checked device manager and luckily it showed up there So i followed this Youtube video(http://www.youtube.com/watch?v=YJVo68x5DDQ) and flashed an ATT Rom and it started working :good:
I am not so lucky((
follower90 said:
I am not so lucky((
Click to expand...
Click to collapse
Try it in different USB ports. I'm sure that it will show up in the device manager. While using WIN7, when an external device is detected it makes a small sound that is your hint that it has been detected actually this sound from windows was the very thing that prompted me to check Device manager

help! P8 lite doesn't connect to the PC

Hi, i'm a smartwatch user, i'm from italy, so excuse me if my english isn't perfect. I' an ALE-L21 smartphone, i was going to root it, i read anything about that one year ago, my warranty ended in december.
I reset my phone about 3 mounths ago, but i never tried to connect him to the PC via USB after the reset. This morning i unlocked the developer's options and i activated the USB DEBUGGING. I downloaded the hisuite program, but i can't connect the phone to the PC. I activated the setting in "security>PC Suite" (it was about the use of HDB), but the problem is that every time iconncet the PC to the P8 lite, it only charge the battery. I think the problem isn't the PC, because when (on the P8) i go in "developer settings>networks>select USB configuration", the option "only charge" is selected, and i can't modify it. when i disconnect the phone, i can change it in "MTP (multimedia transfer protocol)", but if i connect the Phone to the PC again, the setting "select USB configuration" returnes on only "charge" again! and i don't want to root the phone now, but at least to connect it to the pc tu have a backup of important files......
Thank you and excuse me for the english.....
Davide
davexware said:
Hi, i'm a smartwatch user, i'm from italy, so excuse me if my english isn't perfect. I' an ALE-L21 smartphone, i was going to root it, i read anything about that one year ago, my warranty ended in december.
I reset my phone about 3 mounths ago, but i never tried to connect him to the PC via USB after the reset. This morning i unlocked the developer's options and i activated the USB DEBUGGING. I downloaded the hisuite program, but i can't connect the phone to the PC. I activated the setting in "security>PC Suite" (it was about the use of HDB), but the problem is that every time iconncet the PC to the P8 lite, it only charge the battery. I think the problem isn't the PC, because when (on the P8) i go in "developer settings>networks>select USB configuration", the option "only charge" is selected, and i can't modify it. when i disconnect the phone, i can change it in "MTP (multimedia transfer protocol)", but if i connect the Phone to the PC again, the setting "select USB configuration" returnes on only "charge" again! and i don't want to root the phone now, but at least to connect it to the pc tu have a backup of important files......
Thank you and excuse me for the english.....
Davide
Click to expand...
Click to collapse
Disable USB Debugging and then try from notification panel
HaiderHady said:
Disable USB Debugging and then try from notification panel
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Click to collapse
thx so much, but i've just find the solution: the cable was the problem!
davexware said:
thx so much, but i've just find the solution: the cable was the problem!
Click to expand...
Click to collapse
happy for you dude,
i've the same issue , but unlike you, i've changed the cable several times anything happen in my pc. i flashed the rom again nothing happen also .
All the best,
spray_kim said:
happy for you dude,
i've the same issue , but unlike you, i've changed the cable several times anything happen in my pc. i flashed the rom again nothing happen also .
All the best,
Click to expand...
Click to collapse
Are you on Windows 10? I have similar problem connecting USB on other mobiles.. Works fine on p8lite though
amageek said:
Are you on Windows 10? I have similar problem connecting USB on other mobiles.. Works fine on p8lite though
Click to expand...
Click to collapse
yeah im on win 10, but it was working very fine one week ago :/ my pc's friend is on win 7 it doesn't work
spray_kim said:
yeah im on win 10, but it was working very fine one week ago :/ my pc's friend is on win 7 it doesn't work
Click to expand...
Click to collapse
If it doesn't work on Windows 7 too then don't know.. Sorry.. But in my case its Windows 10 update fault
a friend of mine told me that probably it need a flash, i did it but still don't work

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