AS the title suggests, I receive no data or sms, and in system settings, it says out of service. Is this a sim card issue or a phone issue? has anyone else had this issue and if so does anyone know a fix? Thank you.
GreenDinoXD said:
AS the title suggests, I receive no data or sms, and in system settings, it says out of service. Is this a sim card issue or a phone issue? has anyone else had this issue and if so does anyone know a fix? Thank you.
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Click to collapse
You need to provide more information, no one can assist you with the zero information you provided.
cnjax said:
You need to provide more information, no one can assist you with the zero information you provided.
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My apologies. I am on us99610o rooted with magisk, and last night my phone randomly stopped receiving messages and the internet turned off. this morning i did a fresh install of the 10o firmware and after a restart the data is back on, however i can only send texts and not receive them. I am not sure if this is a related problem but last night my charging port also messed up, and to charge the phone it requires the charger to be in a certain position. Also i randomly go a notification that said "connected to external power supply" however nothing was connected in the charging port. i reset the apn setting as well to no avail. if you need any other information please let me know.
GreenDinoXD said:
My apologies. I am on us99610o rooted with magisk, and last night my phone randomly stopped receiving messages and the internet turned off. this morning i did a fresh install of the 10o firmware and after a restart the data is back on, however i can only send texts and not receive them. I am not sure if this is a related problem but last night my charging port also messed up, and to charge the phone it requires the charger to be in a certain position. Also i randomly go a notification that said "connected to external power supply" however nothing was connected in the charging port. i reset the apn setting as well to no avail. if you need any other information please let me know.
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Based on this information, you're issues sound like hardware problems
cnjax said:
Based on this information, you're issues sound like hardware problems
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Darn, i figured. Do you think i might as well upgrade to a new device? if so what is a good phone that is worth the price at this time? and if i could fix this phone, how would i go about doing it? i do not have warranty.
GreenDinoXD said:
Darn, i figured. Do you think i might as well upgrade to a new device? if so what is a good phone that is worth the price at this time? and if i could fix this phone, how would i go about doing it? i do not have warranty.
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Click to collapse
Only thing I can suggest is back up, do a full wipe. Install your rom, boot, go through set up check calls and messaging and double check the apn settings. If you're still having problems check with your carrier could be a problem on their end.
Related
Has anyone else noticed this?
If you put the phone on vibrate mode, then recieve a text message, occasionally the orange light will not stop flashing, even after reading the message. I've got the "flash light for No Limit" option selected, as I want the light to flash until it's read.
To switch the flashing off, I have to go into Settings > Sounds & Notifications > Notifications then click OK without changing anything.
Annoying bug!
Yes, I've noticed this also. I have mine set to 5 minute flash but some things don't seem to realise they have been read and continue flashing.
Do you have the same ROM as me? - see my sig.
borgs said:
Yes, I've noticed this also. I have mine set to 5 minute flash but some things don't seem to realise they have been read and continue flashing.
Do you have the same ROM as me? - see my sig.
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Yeh, the strange thing is that this works ok for me when on normal mode (i.e. not vibrate).
How do you check ROM version?
Timewarp said:
borgs said:
Yes, I've noticed this also. I have mine set to 5 minute flash but some things don't seem to realise they have been read and continue flashing.
Do you have the same ROM as me? - see my sig.
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Yeh, the strange thing is that this works ok for me when on normal mode (i.e. not vibrate).
How do you check ROM version?
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Go to Start>>Settings>>System>>Device Information
Thanks. Yes, same ROM version. Is that the latest one?
Timewarp said:
Thanks. Yes, same ROM version. Is that the latest one?
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Not sure if it is. I think there is talk of a 1.13 radio but can't find any firmwares at the Qtek site.
I wonder if you would mind checking something for me on yours please...
With the machine in flight mode, could you attempt to turn on bluetooth by clicking on the bottom left of the today page and then ticking the top checkbox that appears on the next page. Does your LED start flashing blue or do you get a message telling you turn on the radio first.
I cannot find a way to turn on bluetooth at the same time that the radio (phone) is turned off (note with pocket PC on). I think it is a problem with this firmware but it could be a problem with just mine.
Thanks
It has the same problem on mine: flight mode needs to be off for BT.
Timewarp said:
It has the same problem on mine: flight mode needs to be off for BT.
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Thank you Timewarp. Unless someone knows of an alternative way to turn the phone off without using flight mode it seems to me that this firmware is a bit faulty.
For most people I don't expect it will be a major problem but for me, who intends to use mapping software whilst out hiking it could prove a real battery drain.
Qtec told me that it was a faulty phone and to return it - it does look like they were wrong, its not a faulty phone but a bug or strange feature in the firmware.
Thanks again!
OK, thanks to kta I have now managed to get bluetooth on and GSM off!
I did try it a few days ago and it didn't work - maybe I had an older version of the software.
So it looks like the standard software can't do it but some 3rd party software (Phone Alarm v1.27) can!
How about this idea as a work around?
Turn on flight mode, then turn it off again. When it asks for your PIN, click Cancel. Then turn on BT. You get BT on then, without your phone connecting.
I'm not sure whether this will save the battery drain though.
so thats what that option was for. i thought it was supposed to flash the screen.
On mine if i get a message or a missed call the orange light comes on solid(not flashing) and i have it set to no limit as well
i'm on rom 1.12 and radio 1.13
Timewarp said:
How about this idea as a work around?
Turn on flight mode, then turn it off again. When it asks for your PIN, click Cancel. Then turn on BT. You get BT on then, without your phone connecting.
I'm not sure whether this will save the battery drain though.
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Click to collapse
Yep, I thought of that too, but if you read what it says on the screen, something like "you can only make emergency calls" that suggests that it still needs a link to phone transmitters. So, although the green led doesn't flash I would say that it is still communicating with transmitters and thus using up battery power. I'll test this in my car, if I hearclicks over my car speaker then that will prove that the phone is actually still communicating with transmitters.
If I don't hear any clicks from the speaker then the phone probably isn't on.
I'll test it on my way home tonight and let you know.
Cheers
borgs said:
Yep, I thought of that too, but if you read what it says on the screen, something like "you can only make emergency calls" that suggests that it still needs a link to phone transmitters. So, although the green led doesn't flash I would say that it is still communicating with transmitters and thus using up battery power. I'll test this in my car, if I hearclicks over my car speaker then that will prove that the phone is actually still communicating with transmitters.
If I don't hear any clicks from the speaker then the phone probably isn't on.
I'll test it on my way home tonight and let you know.
Cheers
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Click to collapse
Yeh, I'm not sure whether it'll be communicating with transmitters all the time, or would only do this when you tried to make an emergency call.
If you think about it, emergency calls would use any available network, whether you're a subscriber or not, rather than the company that you have a contract with. When you have your phone connected to the network (flight mode off, PIN entered), I would guess that it would only keep your service provider's systems up-to-date with your location and not every mobile service provider in range :?: I say this because in some areas you can get reception from some networks and not others.
Anyway, it'll be interesting to see what you find.
Edit: Post deleted as I realised my reasoning in the post was flawed.
Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott
Dial *228 and update your PRL.
silverfang77 said:
Dial *228 and update your PRL.
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Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.
I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...
OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.
rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
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I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
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That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
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Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.
This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.
i turn airplane mode on then off... works for me
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
S.Meezy said:
i turn airplane mode on then off... works for me
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Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
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Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.
Not the main reason for this post, but first I'd like to mention that I've noticed I'm unable to send long texts when i'm in 1x. I think this is an EB01 issue because I vaguely recall seeing a post about that. Am I correct on this?
Anyways, the main point of my post. I use delivery confirmations, and typically I'll send a text, lock my phone, and a few seconds later the screen will come back on, show the delivery in the notification bar, and then go off again a few seconds later. But sometimes, often enough to notice, I'd say several times a day, I'll lock my phone, and I own't get the delivery report. Then say, 5 minutes later, when I push the power button on the phone to wake it up, the delivery report immediatly pops up, and whatever the person may have texted me back will then pop up too. I'm receiving no notification of the delivery, OR the sms I receieve from the person, until I wake my phone up.
Is anyone else experiencing this? Is this an EB01 issue, or something with Sc?
You disabled retrive option in message settings....
jenisiz said:
You disabled retrive option in message settings....
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Huh? You mean Auto Retrieve for MMS? That's not even what the post is about. And if it were, I wrote that problem is intermittent, sometimes it happens, sometimes it doesn't, so changing a setting "on" or "off" probably wouldn't be the solution. But yes, MMS auto retrieve is, and always has been, on.
Did you clear your user data and cache after you loaded SC?
Dewmgaze said:
Huh? You mean Auto Retrieve for MMS? That's not even what the post is about. And if it were, I wrote that problem is intermittent, sometimes it happens, sometimes it doesn't, so changing a setting "on" or "off" probably wouldn't be the solution. But yes, MMS auto retrieve is, and always has been, on.
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Actually that is what this post was about...often when people switch to another sms app they switch that off. When that is switched off, you will not receive texts (regular and mms) until the phone is "awake". I'd attempt downloading another sms app and seeing if the results are the same.
Yes, I wiped data AND cache. And auto retrieve is on. The problem doesn't happen all the time, maybe like once ever couple hours I'll notice it.
Dewmgaze said:
Yes, I wiped data AND cache. And auto retrieve is on. The problem doesn't happen all the time, maybe like once ever couple hours I'll notice it.
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Dew, try go sms and see if it works any different. Only time I've seen this is when the settings I mentioned are turned off or when the phone loses all service in sleep mode.
jenisiz said:
Dew, try go sms and see if it works any different. Only time I've seen this is when the settings I mentioned are turned off or when the phone loses all service in sleep mode.
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Just did it again today. Sent a text to my gf, locked my phone. Never got the beep for the delivery, or her reply. Soon as I unlock it a few min later, both come through. Also, the text will have the current time on it, which does make it feel like the phone is losing service while sleeping. However, the speed at which the delivery and subsequent text alerts come through is near instant, < 1 second after the unlock screen appears, so it's as if the phone recieved them, but choose to act as if it hadn't.
As for trying another SMS app, that's not really a solution for me, I'm pretty happy with, and used to, the stock msging app.
Im not suggesting you keep it...i'm saying to see if it's a continuous problem. you don't even have to use the other app...u just want to see if it notifies.
I have the eb01 with 2.4 and I dont have that issue. Try reflashing 2.4
Sent from my eb01 super fast fascinate
jenisiz said:
Im not suggesting you keep it...i'm saying to see if it's a continuous problem. you don't even have to use the other app...u just want to see if it notifies.
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Giving it a whirl, will report back tomorrow sometime.
If you want to run a logcat, I can tell you if I have the same issue. I'm trying to hunt down a solution and I'm going crazy, but I know exactly what it looks like.
Okay, so I'm still having the same issues with Go sms. The phone will be locked, and when I unlock it say, 5 to 10 minutes later, the delivery reports pop up, the stock sms and go sms notifications pop up, and the times on the texts will be the current time, as if they were just recieved.
I too am having this issue. Any solution yet?
Is everyone who is having this issue running SC ????
Reason I ask is cause I'm not, and haven't seen this problem, at all, ever.
mexiken said:
Is everyone who is having this issue running SC ????
Reason I ask is cause I'm not, and haven't seen this problem, at all, ever.
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I'm running sc 2.4 on a verizon modem using a custom sprint/cricket prl. No problems here. As stated before, I only received this problem when I accidentally toggled with the retrieve settings. I switched them back and have been using chomp happily.
mexiken said:
Is everyone who is having this issue running SC ????
Reason I ask is cause I'm not, and haven't seen this problem, at all, ever.
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Click to collapse
I'm running SC 2.4 and I have only seen this issue once so far, that being this morning. I rebooted and haven't had it happen since. I haven't ever had this happen before using SC 2.4.
Hey all!
I purchased my Essential phone brand new from Sprint yesterday. I switched from an S7. I'm trying to use the default android messages app (what I used on my S7) and I tried to enable enhanced messaging to receive stuff via WiFi. I get horrible reception at my desk in my office, so texting over WiFi is super helpful. Well, when I go to turn on enhanced messaging in the app, It just clocks, and eventually says "Excuse the wait... messages will let you know when this step is complete." I click "Got It", then it proceeds to do nothing...
Has anyone else figured how to turn on enhanced features on this device? Sprint is my carrier.
Runnerman14 said:
Hey all!
I purchased my Essential phone brand new from Sprint yesterday. I switched from an S7. I'm trying to use the default android messages app (what I used on my S7) and I tried to enable enhanced messaging to receive stuff via WiFi. I get horrible reception at my desk in my office, so texting over WiFi is super helpful. Well, when I go to turn on enhanced messaging in the app, It just clocks, and eventually says "Excuse the wait... messages will let you know when this step is complete." I click "Got It", then it proceeds to do nothing...
Has anyone else figured how to turn on enhanced features on this device? Sprint is my carrier.
Click to expand...
Click to collapse
Has happened to me on all my devices I've owned when starting from a clean slate. Just give it time. Check back and reinitiate if needed. Think it has something to do with the carrier side network refresh to see your device or something.
mrcooter said:
Has happened to me on all my devices I've owned when starting from a clean slate. Just give it time. Check back and reinitiate if needed. Think it has something to do with the carrier side network refresh to see your device or something.
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Thanks for the quick reply! Very strange... Do you remember roughly how long it took for your's to communicate back to the carrier and get up and running?
Runnerman14 said:
Thanks for the quick reply! Very strange... Do you remember roughly how long it took for your's to communicate back to the carrier and get up and running?
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Sorry, little bit longer on the reply this time. Lol. Busy day at work. But it's happened to me with different time lengths. It's been successful within 30 minutes and it's also taken up to 2 days. Sorry I can't be more help. Not sure of the technical side of things on what exactly causes it to know for sure and the fact that I'll just check it and it's done. Because of this, not always sure when exactly it went through either, just know that eventually it starts working and it's happened on my Essential and previous Nexus devices with Sprint, and that out of everything I'd try, time was the only thing that fixed it for me.
Hello I am experiencing the exact same issue with my new Essential phone through Sprint I purchased yesterday. Has your enhanced Features issue resolved itself yet? Any pointers? Sprint was absolutely no help.
Ana
Made me look. I'm on rooted Oreo 8.1, everything checked off.
Sent from my PH-1 using XDA Labs
I have searched everywhere and tried every connection fix I could think to try but I cannot find the answer. Short of buying a new phone, I am running out of hope.
My international S8 on T-Mobile has up until now given me zero issues. The last month it has been acting up though. It is almost always unwilling to send phone calls and when it works the connection beep takes like 10-15 seconds before it works.. on the other end, people who call me say my phone goes straight to voicemail.
I have manually input connection settings. I full unrooted and clean installed factory firmware and I made sure it was not something as simple as being in 'do not disturb' mode. I am out of ideas and need your help. Thank you in advance anyone who may have some ideas!!!
Politican91 said:
I have searched everywhere and tried every connection fix I could think to try but I cannot find the answer. Short of buying a new phone, I am running out of hope.
My international S8 on T-Mobile has up until now given me zero issues. The last month it has been acting up though. It is almost always unwilling to send phone calls and when it works the connection beep takes like 10-15 seconds before it works.. on the other end, people who call me say my phone goes straight to voicemail.
I have manually input connection settings. I full unrooted and clean installed factory firmware and I made sure it was not something as simple as being in 'do not disturb' mode. I am out of ideas and need your help. Thank you in advance anyone who may have some ideas!!!
Click to expand...
Click to collapse
I had the same issue.
Go to phone dialer and dial *#0011#.
when the screen comes up look to see if it says MIPI_Fail or something to that effect.
If it does then your radio is bad. This is a hardware problem. I had to send mine to the service center and they replaced the MB.
Good Luck
How you guys got in this in first place?
StonebridgeGr said:
How you guys got in this in first place?
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After update to Oreo phone showed no connection. Tried all the usual fixes and still had an X in signal bars.
I figured the dialer still worked the same as my Note 3 so I gave it a shot. It worked and went into service mode. That is where it said MIPI-Fail. Googled it and found out that means the radio is bad. Off to Samsung it went.:good: