After switching to Google Phone, can't answer phone when unlocked - OnePlus 5 Questions & Answers

Hello,
After installing the Google Phone app and switching it to my default dialer, I can no longer answer the phone when it's unlocked. I can answer the phone fine when it's locked but if I'm using the phone when someone calls then I can't answer it. It'll pop up on the top of the phone but it won't let me hit the "Answer" button. If I load the dialer app, nothing happens and I can't answer the call. Anyone have any ideas?
Thanks in advance!

Related

key lock program

Hello-
I have searched around- but I was wondering if anyone knew of a program that would solve my problem with my key lock.
Basically, what happens when someone calls is my phone will automatically answer. Since the touchscreen becomes active, it will touch the answer button or some other button.
Some people have blamed it on the way I pick up my phone.. or the pouch.. or whatever. Frankly, the reason isnt what is important to me- I just want my phone to stay locked when it is locked and only allow pickup by pressing an actual button...
Any thoughts? I cant imagine I am the only user with this issue.
sigep739 said:
Hello-
I have searched around- but I was wondering if anyone knew of a program that would solve my problem with my key lock.
Basically, what happens when someone calls is my phone will automatically answer. Since the touchscreen becomes active, it will touch the answer button or some other button.
Some people have blamed it on the way I pick up my phone.. or the pouch.. or whatever. Frankly, the reason isnt what is important to me- I just want my phone to stay locked when it is locked and only allow pickup by pressing an actual button...
Any thoughts? I cant imagine I am the only user with this issue.
Click to expand...
Click to collapse
It could be wrong by setting up your PPC. You can check again as follows:
Settings=> Phone=> More=> Automatic pickup: do not select 'Answer incoming calls without pressing'=> OK
nugift said:
It could be wrong by setting up your PPC. You can check again as follows:
Settings=> Phone=> More=> Automatic pickup: do not select 'Answer incoming calls without pressing'=> OK
Click to expand...
Click to collapse
Nope.. that is not it. It isnt that it automatically picks up after a certain amount of rings.
If you get a call with the Wing, the actual screen allows you to press answer or ignore- even while in screen lock. You should be forced to have to press an actual button, imo.

[Q] Google Voice - Can't Press 1 to accept + Greeting is cut off

I just installed Google Voice on my Epic 4G and received my first phone call on it - and was unable to answer. Two problems - first, when I answered, the greeting telling me to press "1" to accept was cut off at the beginning (all I heard was '...all from [spoken voice]. Press 1 to accept".
I can get past that, but then when I pulled up the dial pad to press 1, I was unable to. I pounded on the "1," was sure it was showing up, but it would not answer the call. I tried enabling audible touch tones but that didn't work, and I don't think there's a setting on the epic to change between long/short touch tones.
Does anyone know what's going on with this?
pissinguoff247 said:
I just installed Google Voice on my Epic 4G and received my first phone call on it - and was unable to answer. Two problems - first, when I answered, the greeting telling me to press "1" to accept was cut off at the beginning (all I heard was '...all from [spoken voice]. Press 1 to accept".
I can get past that, but then when I pulled up the dial pad to press 1, I was unable to. I pounded on the "1," was sure it was showing up, but it would not answer the call. I tried enabling audible touch tones but that didn't work, and I don't think there's a setting on the epic to change between long/short touch tones.
Does anyone know what's going on with this?
Click to expand...
Click to collapse
I think the second problem is a bug. It's not related to google voice but the phone itself. The dialpad is not very responsive when you take the phone off your face and the screen is back on. Wait a few seconds, and it'll be back again.
It happened all the time when I called any customer service number and tried to use the dialpad to choose in the menu.
Bigger problem
fookxixi said:
I think the second problem is a bug. It's not related to google voice but the phone itself. The dialpad is not very responsive when you take the phone off your face and the screen is back on. Wait a few seconds, and it'll be back again.
It happened all the time when I called any customer service number and tried to use the dialpad to choose in the menu.
Click to expand...
Click to collapse
I never had the phone to my face when I did my test calls - this was always phone in my hand and calling from my office phone.
I think I just came across a bigger problem - the dialpad doesn't work on incoming calls. I just called my phone from my office on the regular (not G-voice) number and pushed a bunch of buttons, and couldn't hear the tones.
You can disable the initial greeting and go straight to the call when you pick up. It is under Voice Setting in your google voice account. I know this doesn't address your unresponsive screen issue, but it's a temporary work around until your dialpad gets fixed.
bojackson63044 said:
You can disable the initial greeting and go straight to the call when you pick up. It is under Voice Setting in your google voice account. I know this doesn't address your unresponsive screen issue, but it's a temporary work around until your dialpad gets fixed.
Click to expand...
Click to collapse
Is this actually a bug? I posted another thread here and am trying to have people verify whether or not this is a real issue - if it's not a bug then I definitely need to replace the phone, 'cuz it's been factory reset as of last night.

Question about the call log

Seems that whenever I disconnect a phone call, the call log is automatically displayed. Other phones I've used return you to the home screen when disconnecting a phone call. Why would I need to view the call log after hanging up (I know who I just talked to so why would I need to see it...). I know it's easy to press the button to close the log but this is just one of those little quirks I find annoying.
Is there a setting I'm missing to return to the home screen when a call is finished?
Thanks for any help.
Stock Nexus 4 on 4.2.1
I dunno... I kinda like it staying in the phone app. And it kind of makes sense if you're disconnected and need to call back (or need to make another call and get back to that person).
I have no idea why anyone ever thought that was a good idea, but there's an app to fix that. I've used it on all my Android phones, and it works well.
ltassos said:
Seems that whenever I disconnect a phone call, the call log is automatically displayed. Other phones I've used return you to the home screen when disconnecting a phone call. Why would I need to view the call log after hanging up (I know who I just talked to so why would I need to see it...). I know it's easy to press the button to close the log but this is just one of those little quirks I find annoying.
Is there a setting I'm missing to return to the home screen when a call is finished?
Thanks for any help.
Stock Nexus 4 on 4.2.1
Click to expand...
Click to collapse
Just for info: Some Custom ROMs have a setting in the dialer app to exit after the call instead of going to the call log. I don't know why anyone would want that either...
Thanks to all for the replies. I ended up creating a Tasker profile to take it back to the home screen upon ending a phone call. (works great).
Probably in case of dropped calls? I can see that being the reason.

2 incredibly annoying android issues

first issue it's incredibly annoying when I am leaving a message on someone else's voicemail and they call me and I can't find a way to quickly hang up and switch to the other call. surely there is an option I am missing that allows you to hang up the call you're on an answer the other 1 but I end up hanging up on the person calling.
second I can't find a way to hang up the phone if I inadvertently switch from the phone to the home screen. is there a button that always hangs up the phone when you aren't on the phone dialer screen?
Notification, expand the current call one and there would be hang up.
nyvram1 said:
first issue it's incredibly annoying when I am leaving a message on someone else's voicemail and they call me and I can't find a way to quickly hang up and switch to the other call. surely there is an option I am missing that allows you to hang up the call you're on an answer the other 1 but I end up hanging up on the person calling.
second I can't find a way to hang up the phone if I inadvertently switch from the phone to the home screen. is there a button that always hangs up the phone when you aren't on the phone dialer screen?
Click to expand...
Click to collapse
When you get a call when you're already in one you can swipe to answer the incoming call. On the AOKP ROM there is a hangup button in the notification panel. If you're not running that ROM you can always just go back to the phone app then hang up.
Sent from my Nexus 4 using xda premium
HOW DO YOU HANG UP WHEN NOT ON THE DIALER SCREEN???
its like an adventure in frustration to accidently call someone and frantically try to navigate through multiple screens looking for the damn dialer screen so you can hit the red bar
nbeebe24 said:
When you get a call when you're already in one you can swipe to answer the incoming call. On the AOKP ROM there is a hangup button in the notification panel. If you're not running that ROM you can always just go back to the phone app then hang up.
Click to expand...
Click to collapse
how???? the only options avaliable are for the incoming call "answer/ignore/text"
if i answer..then the other call is on hold and i'm bouncing around through screens again looking to find a way to (a) switch calls..(b) hang up the old one...(c) take the other one off hold.
that is super unwieldy especially when you're like 'hello??? hello??' making sure the other person is still on the line and the proxmity sensor keeps cutting in and out while you're trying to look at the damn phone, listen for the other person..look to see if you've managed to switch over...hit more buttons...listen for the other person..make sure you hung up on the wrong person...and then look for the 'hold' button flag and turn that off.
check accessibility, power button to end calls for accidental calls
nyvram1 said:
HOW DO YOU HANG UP WHEN NOT ON THE DIALER SCREEN???
its like an adventure in frustration to accidently call someone and frantically try to navigate through multiple screens looking for the damn dialer screen so you can hit the red bar
Click to expand...
Click to collapse
Go into settings, accessibility and check "Power button ends call". If you need more than that, you might have to write your own script, app, etc.
Just don't hit your power button when in a call you actually want to be in.
Oh, republicano, you beat me to it.
SefEXE said:
Go into settings, accessibility and check "Power button ends call". If you need more than that, you might have to write your own script, app, etc.
Just don't hit your power button when in a call you actually want to be in.
Oh, republicano, you beat me to it.
Click to expand...
Click to collapse
THANK YOU!!! :good:
going out of my mind on this one. its super embarrassing when you accidently call someone you were about to send a text to and say 'i'm not available' and they're on the line going 'hello? hello?' while i'm trying to figure out how to hang up on them without speaking.
the power button is better than nothing.
the 2 line management is atrocious.
i bet i call someone at least 2-3x a week and get their voicemail and as i'm leaving a message for them..they call back.
then i'm in android-phone-hell trying to do something that *SHOULD* be a no-brainer.
i can't be the only one this happens to all the time. if i'm in a car its even worse (yeah yeah dont use the phone while driving) because i'm about to swerve off the road trying to look down at the phone 15x to switch calls and hang up on the old one.
what usually happens is
A. i answer the other call and leave a 20 minute blank voicemail on the original line which google leaves politely open the whole time i'm on the other call.
B. hang up on the incoming call in my attempt to hang up the call i'm on and have to call the other person back again and hope they pick up. this is DEATH if you're waiting on a callback from a customer service person.
this is horrible design. i know i'm not the only this happens to all the time.
SefEXE said:
Go into settings, accessibility and check "Power button ends call". If you need more than that, you might have to write your own script, app, etc.
Just don't hit your power button when in a call you actually want to be in.
Oh, republicano, you beat me to it.
Click to expand...
Click to collapse
ok, this is a half-ass feature. it 'kind of' works but doing my experiment (on call with someone when new call comes in) the power button does freaking NOTHING. it doesn't try to hang up either call.
it only works if you are on a call and someone else isn't trying to call in.
*sigh*
nyvram1 said:
the 2 line management is atrocious.
i bet i call someone at least 2-3x a week and get their voicemail and as i'm leaving a message for them..they call back.
then i'm in android-phone-hell trying to do something that *SHOULD* be a no-brainer.
i can't be the only one this happens to all the time. if i'm in a car its even worse (yeah yeah dont use the phone while driving) because i'm about to swerve off the road trying to look down at the phone 15x to switch calls and hang up on the old one.
what usually happens is
A. i answer the other call and leave a 20 minute blank voicemail on the original line which google leaves politely open the whole time i'm on the other call.
B. hang up on the incoming call in my attempt to hang up the call i'm on and have to call the other person back again and hope they pick up. this is DEATH if you're waiting on a callback from a customer service person.
this is horrible design. i know i'm not the only this happens to all the time.
Click to expand...
Click to collapse
This. When on a call and someone is on hold, the end button should end the hold call first, then end the current call on a second press
Sent from my Nexus 7 using xda app-developers app
Maybe it was Cyanogen or just older Android but I could have sworn there was a "Hangup and Answer" option. I used to use this all the time when I was calling someone and their voicemail picked up but they called me right back before I could leave a message, I would just tap that option and it would end the current call and answer the new one.
I agree though, it's weird but thanks for the notification window tip. I totally forgot about that option
I had this kind of problem.. I end up hanging up on both. I'll look again later but I think I know what you mean..
Sent from my Nexus 4
I tried the notification trick.. No love. You can't pull anything down while on a call unless maybe you're talking about a custom ROM.
Seems your phone is frozen when there is an incoming call. All you can do is answer text or ignore.
nyvram1 said:
first issue it's incredibly annoying when I am leaving a message on someone else's voicemail and they call me and I can't find a way to quickly hang up and switch to the other call. surely there is an option I am missing that allows you to hang up the call you're on an answer the other 1 but I end up hanging up on the person calling.
second I can't find a way to hang up the phone if I inadvertently switch from the phone to the home screen. is there a button that always hangs up the phone when you aren't on the phone dialer screen?
Click to expand...
Click to collapse
The second one is easy... Not sure if its already been answered but I didn't feel like ready the entire thread... Bring down the notification and use 2 fingers to expand it
#Team MiNCO
**G1→N1→NS→GN→N⁴**
shotta35 said:
Maybe it was Cyanogen or just older Android but I could have sworn there was a "Hangup and Answer" option. I used to use this all the time when I was calling someone and their voicemail picked up but they called me right back before I could leave a message, I would just tap that option and it would end the current call and answer the new one.
I agree though, it's weird but thanks for the notification window tip. I totally forgot about that option
Click to expand...
Click to collapse
I'm missing that option. I recently bought a Sony XperiaZ and there was an option to "hang up and answer". I'm sure of it and was really appreciating it. But I didn't like the phone and just bought a Nexus 5. I'm on Cataclysm custom rom but I don't see anything like that to make our lives easier.

cant answer calls after updating LineageOS Nightlies

Hello friends,
Hopefully someone can answer my question. So I have an AT&T LG V20, and I recently updated to the lineage-14.1-20180308-nightly-h910, and when ever I receive a call, my phone rings, but I don't have a screen that will allow me to answer the call. Simultaneously, I don't have an icon in my status bar to switch over to answer the call. Plus, if I do make a call through Google phone, there is no screen that will allow me to end the call or have a touch pad to press for options during a call. does anyone know how to fix this?? Please help.
emeraldspyro said:
Hello friends,
Hopefully someone can answer my question. So I have an AT&T LG V20, and I recently updated to the lineage-14.1-20180308-nightly-h910, and when ever I receive a call, my phone rings, but I don't have a screen that will allow me to answer the call. Simultaneously, I don't have an icon in my status bar to switch over to answer the call. Plus, if I do make a call through Google phone, there is no screen that will allow me to end the call or have a touch pad to press for options during a call. does anyone know how to fix this?? Please help.
Click to expand...
Click to collapse
I don't have an answer but you probably should submit a bug report and then go back to the previous nightly that worked properly. Maybe the next nightly will fix the problem?
xs11e said:
I don't have an answer but you probably should submit a bug report and then go back to the previous nightly that worked properly. Maybe the next nightly will fix the problem?
Click to expand...
Click to collapse
I think I may have figured it out. In the "App info" screen, there is a subsection named "phone." And underneath it says "no" click on that and I get sent to another page so I can choose the Google phone as my phone, or, I would assume, some other 3rd party phone app.
Glad it's sorted. I've noticed some odd behavior on this phone, when I get an update I sometimes have to open up the "Settings" and review that nothing has changed and reset the stuff that has changed.
I never had to do this with any other phone, maybe yours is doing the same thing?

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