Facebook Messenger issue on OxygenOS ROMs - OnePlus 5 Questions & Answers

After leaving my phone for a few minutes, the Messenger app stops recieving notifications. When I open it, I can't see who's active and I can't send new messages to anyone. I need to manually close the app, then reopen it. Tried wiping, reinstalling, factory resetting. Battery optimization is disabled, normal clear mode, advanced optimization disabled.

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com.htc.bgp crashes since root and freezing of apps

It doesn't seem to cause any issues other than the annoying message on occasion. I froze the TMO app pack, facebook, twitter, yahoo mail and messenger and a few other things.
The problem seems to occur most often when I go into Handcent or Messages to check or send SMS. I read some other threads on this that said that clearing out the data from Calendar Storage and Gmail Storage fixed the issue, but it didn't fix it for me. I'm assuming my SMS database might be corrupt or have the wrong permissions, but I can't find a way to delete it completely. Going into manage applications and clearing the data for Handcent and Messages does NOT clear out my existing SMS messages. I deleted them all through the app, but I don't think that actually wipes out the database file and creates a new one.
I have a strong suspicion that it's related to SMS/MMS messages. I fired up aLogCat also and set a filter for "bgp," but nothing shows up when it crashes. It's logging in verbose mode also.
Anyone else have this issue?
By the way, since I rooted and froze all of those apps, my battery life has nearly doubled. I know all of that stuff is supposed to go inactive if not used, but clearly some of those apps are waking up and doing things even though they were not being used. I should also note that if you freeze the Messages app, then MMS in Handcent will not work. It seems to rely upon the built in Messages app, I had to Defrost it to get MMS working again.
try un-freezing the weather apps if you did those. i killed them from mine and started getting this too.. unfortunately i need don't have a way to get them back. i'm waiting for someone to post a backup of the original stock rom 2.2.1 so i can restore it.

Help! Force closes and nothing fixes them

I have a Verizon Note 3 and this morning several apps started force closing or stopping every time I used them. Instagram, Google Search, and Gmail, whenever i open a message ( list view was fine). I started with uninstalling the apps, clearing cache and defaults and everything. After that didn't work i did a factory reset and the only thing that changed was the gmail now works fine but the rest force close in about 2 seconds every time. I tried Norton antivirus and that force closes immediately too. Even the crash reports process crashes when trying to report them. and ideas where to go next besides Verizon?

2 Problems, please help

I am having problem regarding my screen wake up. It wakes up from time to time automatically. I installed Wakelock Detector to track the app and found out Window manager has woken up the screen. How to disable it?
Another problem I have is callendar sync.
From time to time after restart my calendar sync disappears, I have no callendar at all and there is no ability to sync it in settings -> accounts -> google -> callendar simply becouse, IT DISSAPPEARS!!! After restar everything comes back to normal for few hours or to next restart....
HELP!!!
I have figured out what wakes phone... It was battery manager which draineg my battery... sic...
About the second problem, I can add that deleting google account and re-adding it also gives me back option to sync calendar for few hours...
Do not use unnecessary apps, unless it requires for purpose. Stock apps are enough according to me. These all are just fashionable, no real purpose. Some rungs in background and keeps ram and drains battery.
About the calendar/splaner app: again look for any aftermarket apps if anything causing this. remove if any apps for sync automated etc. From account uncheck google calendar sync or turn off Sync from notification then Go to apps > all apps and find the splanner and clear all data including cache memory. (If you have only google calendar, contact birthdays data then no probs, but all manual events will be gone.) After clearing restart the phone and again check calendar from account or enable sync. Let it sync or do a manual google sync and then check. check once and again restart the phone and then check again.
If this solve then fine otherwise do a factory reset or do a hard reset by holding power+home+vol button. Its clearly a app related issue.
soumen.sam said:
Do not use unnecessary apps, unless it requires for purpose. Stock apps are enough according to me. These all are just fashionable, no real purpose. Some rungs in background and keeps ram and drains battery.
About the calendar/splaner app: again look for any aftermarket apps if anything causing this. remove if any apps for sync automated etc. From account uncheck google calendar sync or turn off Sync from notification then Go to apps > all apps and find the splanner and clear all data including cache memory. (If you have only google calendar, contact birthdays data then no probs, but all manual events will be gone.) After clearing restart the phone and again check calendar from account or enable sync. Let it sync or do a manual google sync and then check. check once and again restart the phone and then check again.
If this solve then fine otherwise do a factory reset or do a hard reset by holding power+home+vol button. Its clearly a app related issue.
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Hmmmmm, I wiped phone, installed everything from begining... AND!!! Nothing.... It's the same.
Please Help...

gmail no longer auto-syncing (Nougat)

Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?
Sent from my SM-G935T using XDA-Developers Legacy app
Gary02468 said:
Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
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Click to collapse
For what it's worth, I'm having the exact same issue on my phone since the Nougat update! It also happens with my AT&T (home) voicemail viewer. I used to get notifications immediately when I got a message at home, now it never tells me unless I open the app.
Quickvic30 said:
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?]
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Click to collapse
Thanks for the suggestions. Wiping the cache in recovery didn't help. The only disabled apps are DirecTV and Fullscreen (and no task/power manager apps are in use).
I've noticed that it's not just incoming messages that don't auto-sync; it doesn't auto-sync in the other direction either. If I delete or archive a message in the gmail app, I don't see that change on other devices until I manually sync the gmail app.
As a workaround, Samsung's Email app is auto-syncing properly.
Now I'm seeing the same problem with Samsung's Email app too.
I was able to fix this problem (and also the absence of my phone from the Android Device Manager listings) using some combination of these methods:
https://productforums.google.com/forum/#!topic/play/X3f4PmL7Zf8
http://forums.androidcentral.com/an...vice-manager-how-fix-devices-not-showing.html
I solved the problem uninstalling all the gmail updates and stopping the autoupdates from the play store. If I use the original version of gmail (first installation on the phone before udates) it syncs perfectly. Hope this can help. And hope samsung and google can solve the problem!
I noticed this issue only goes away when you turn off power saving...
@ Isidrology is right, for the S7 with nougat I went to settings, device maintenance, battery, battery usage, hit the 3 dots in upper right corner, optimize battery usage, change drop down to all apps, and deselect gmail and whatever else you don't want doze messing with your phone. I deselected google opinion rewards as well and 10 minutes later I got a new survey!
Thanks William5, it was well hidden but it seems to work
Isidrology said:
I noticed this issue only goes away when you turn off power saving...
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Thanks! This seems to have solved the problem on my Sprint S7.
In Android 7.0 Nougat Samsung Galaxy S8+, there is no GMail under Device Management-->Battery-->Unmonitored Apps
I have had this phone for 6 months and email only gets refreshed manually. Even when refreshing manually I usually have to do it twice for any email to appear. I have tried every other setting I can find.

Screen Wake from FB Messenger

Phone screen just flickers on and off when I get FB notifications. Seems like a glitch.
When this happens, is the phone in vibration mode? Other possibility is that you may have set a screen passcode recently and in the process also enabled hide sensitive notifications and it is possible that it may be interfering for phone to wake up on certain notifications. Are the FB messages from messenger present when you do wake the screen or do they show up right after you wake up the screen? You may have changed the phone sync settings or if you have enabled power saving mode, phone may not be checking for notifications from certain apps or in intervals or both, or if you or another app have disabled facebook messenger from syncing or changed background data settings (for example datally is an app from google helps save data if you don't have unlimited plan but in the process it disables most apps from connecting to internet by default).
I would suggest go in settings, then apps, then tap on three dots on top right, enable 'show system apps', then look for any apps related to facebook, click on each one go to 'storage' then 'clear data'. Make sure you do this for all of them before you go back into FB or messenger. You will have to log in FB again and it is quite possible that this will fix the issue if settings were the cause. (Edit: Try uninstall and reinstall the app). If it doesn't work, and you have checked through all the possibilities above, you may have to do a factory reset, setup the phone again and reinstall FB and Messenger app first then install a few apps at a time to try and catch any apps that might be responsible. One last possibility that i can think of is that it is also possible a recent update to the app by FB may have caused this bug instead of you or your phone.
Android# said:
When this happens, is the phone in vibration mode? Other possibility is that you may have set a screen passcode recently and in the process also enabled hide sensitive notifications and it is possible that it may be interfering for phone to wake up on certain notifications. Are the FB messages from messenger present when you do wake the screen or do they show up right after you wake up the screen? You may have changed the phone sync settings or if you have enabled power saving mode, phone may not be checking for notifications from certain apps or in intervals or both, or if you or another app have disabled facebook messenger from syncing or changed background data settings (for example datally is an app from google helps save data if you don't have unlimited plan but in the process it disables most apps from connecting to internet by default).
I would suggest go in settings, then apps, then tap on three dots on top right, enable 'show system apps', then look for any apps related to facebook, click on each one go to 'storage' then 'clear data'. Make sure you do this for all of them before you go back into FB or messenger. You will have to log in FB again and it is quite possible that this will fix the issue if settings were the cause. (Edit: Try uninstall and reinstall the app). If it doesn't work, and you have checked through all the possibilities above, you may have to do a factory reset, setup the phone again and reinstall FB and Messenger app first then install a few apps at a time to try and catch any apps that might be responsible. One last possibility that i can think of is that it is also possible a recent update to the app by FB may have caused this bug instead of you or your phone.
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.......
123easyabg said:
That's an interesting point you make, because the phone is doing just that - The phone isn't actually vibrating until I hit the screen and wake it. So they're essentially showing up right after I wake the screen. This is despite the fact that the message was sent minutes beforehand, so it would've been received by all accounts. Appreciate the help!
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Very likely you have the Battery saver feature turned on. When it is on, among other things, the background activity and data of apps get restricted. I am very sure that this is the cause for the issue you are having. You can either turn off Battery saver mode or add FB Messenger to the Power saving exclusions list to get your FB push notifications back.
Appreciate all the help man!
Great thank you!

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