I have a Verizon Note 3 and this morning several apps started force closing or stopping every time I used them. Instagram, Google Search, and Gmail, whenever i open a message ( list view was fine). I started with uninstalling the apps, clearing cache and defaults and everything. After that didn't work i did a factory reset and the only thing that changed was the gmail now works fine but the rest force close in about 2 seconds every time. I tried Norton antivirus and that force closes immediately too. Even the crash reports process crashes when trying to report them. and ideas where to go next besides Verizon?
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Anyone here have the stock email app crash repeatedly?
I set it up to connect to an imap source, it connected downloaded a bunch of emails and immediately crashed.
I tried to start up again, crash.
Went to applications and forced the process closed.
Launched email, crash.. This time with multiple force close pop ups.
I turned the unit off and back on and it seems to work again.
Mine had been, and it was driving me nuts. The app would load just fine but the second I touched a conversation it would force close. Every time. I could hit menu and go to settings but that was about it. I would see it load all my contacts and their pics on the right sidebar.
I had tried uninstalling hangouts and reinstalling, no fix.
Signing out of google, clearing cache and data on google play services and on hangouts, then signing back in to google. No fix.
I short, I tried all the different fixes for broken apps we have all known for ages now, all to no avail.
I tried hangouts on my wife's nexus with my gmail account - it force closed. Tried her account information on my GS4 hangouts, it worked just fine... something else was going on.
Turns out, if you have old archived chats, especially group chats, the hangouts app cannot pull them or handle the data somehow, and will force it to force close.
TO FIX IT -
Sign in to hangouts on PC and clear out everything. All old chats, group chats, archives.
I had never used hangouts on PC before... Not sure I had even archived any chats on purpose.
The app started working immediately and I did not have to restart my phone.
I found the answer to my problem here http://productforums.google.com/forum/#!topic/hangouts/LByoWgqYOtM
I was a gmail beta tester as well - I don't know if this is a determining factor or not, I just thought I would share the information if anyone else is having a similar problem they can have an easy fix.
Tonight I was in the gmail app doing a search through my work inbox. It showed me some results, but that wasn't old enough so I said "Load more". Repeated that step a few times and suddenly gmail crashed out ("Unfortunately, Gmail has stopped working"). Relaunching it ever-so-briefly makes the list of mail messages appear but then crashes again.
I completely powered off and rebooted - same thing happened when I opened gmail again.
I went into Settings -> Apps, selected Gmail and went to storage. Cleared the cache and then tried opening it -> same result.
Clear Cache, reboot before opening -> same result.
The Clear Data button appears enabled in the same green color as Clear Cache, however nothing happens when I click it. Clear Cache gets a shadow / ripple effect where I click it. Nothing like that on Clear Data, it's like it doesn't recognize it is "touchable".
I also note that when I go into the Gmail app (before going into the separate screen where Clear Data / Clear Cache are), that the Disable button and Force Stop buttons are both greyed out / disabled.
From the home screen, I tapped the button to bring up the list of open windows/apps and swiped Gmail off to close it that way, but again no change in behavior.
Phone is stock ROM. I did unlock the bootloader in anticipation of rooting it, but I ended up never going that next step and have just been taking the OTAs since then (am currently on 6.0.1, January 1 security patch level).
Any other ideas?
Thanks
try removing your work account from the device.
OK, doing it that way seemed to clear it up. I've re-added the account and it has now sync'd, things seem to be back to normal. That was annoying. Any ideas why the clear data doesn't do anything?
Not one that I have a real explanation for. Glad it's back up and running though.
Sent from my Nexus 6P using Tapatalk
Same here on pure nexus 9 , have tried reboot, , remove cache/date, re-install, ti-back recovery.
Still crash after in gamil app "search".
Then I removing the google working account and re-add it, still the same, now try to reboot without google account then re-add after boot again
Hello everyone!
Here is what I did as follows.
First of all, the data cannot be cleared, which will induce this issue with the 'crashing' app.
What could help is updating the application. It works perfectly for me (even without removing my account)
I hope this will be useful and help for your problem with Gmail!
Cheers!
Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!
Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk
I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.
I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.
With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.
Check the sync
Also, check if you jave restricted the background data at the data usage
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
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I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.
After leaving my phone for a few minutes, the Messenger app stops recieving notifications. When I open it, I can't see who's active and I can't send new messages to anyone. I need to manually close the app, then reopen it. Tried wiping, reinstalling, factory resetting. Battery optimization is disabled, normal clear mode, advanced optimization disabled.