Bluetooth loud crackling sound on the Verizon's E4 - Moto E4 Questions & Answers

I have been using the Verizon version, XT1767 for several month now, and it works fine, except that whenever I'm on the phone using the bluetooth, the other party kept saying they hear a humming noise and it will be gone if I put it on mute.
Yes I know, my bluetooth headset is very very old, a Moto H500, LOL, it must have been more than 10 years?
So, I bought a BT4.2 headset from Amazon, and now comes the problem:
If I pair it to the E4, I can't even use it for the call. whenever I dial the number, all I hear is very loud static/crackling sound from the ear piece, there is not even a single dial tone I can hear.
But I have no problem with the music through the same ear piece, everything is loud and clear.
I paired the BT4.2 piece to my Axon 7, both the phone and music works without any issue.
I'm just wondering if it is the E4 (I tried on two XT1767, one is mine and other other one is my mother's) has an issue with BT4.2, or it is just this BT4.2 and E4 does not like each other.
Thanks for your suggestions, ideas.:crying::silly:

It doesn't have 4.2. maybe the headset isn't backward compatible. I think e4 only has 4.1.

i have the same exact issue with my E4 plus. i bought skullcandy bluetooth earbuds and i get a very loud static sound when i try making calls but the music comes in crystal clear.

Related

Bluetooth for music and phone?

Hello, i'm new to having BT and i just got my tilt yesterday. One thing i need to do is get a BT headset, but i'm having trouble finding out if a BT headset will transfer any audio to the unit instead of phone only audio.
I want something that will let me listen to my music or video, and it will need to make some sort of indication that a call is coming in and let me take the call and then go back to the music when the call is done.
I don't want something that has some HUGE boom mike that resembles the head gear i have to wear for work.
I've heard a lot of good things about the Jawbone's noise canceling and sound quality, so i'm leaning towards that. I've looked in many places but haven't heard if the Jawbone does this.
I'm not concerned about stereo audio at all. As long as all the sound goes to the headset and plays in my ear i'm happy. Stereo is completely not necessary cause i'm deaf in my right ear and couldn't hear it even if i wanted to.
I think the Jabra BT8040 does this but is the noise canceling as good as the jawbone?
thanks in advance
Snow
edit: Maybe what i'm asking is, "Does the Jawbone play music and do calls?" I dunno, i'm confused lol
Any BT ear piece like Jawbone can have all sounds diverted to it by using a small free app called BTaudiotoggle. Do a search for BTaudio. It works great.
If you are deaf in one ear, the Jawbone is fine, the BlueAnt Z9 is smaller, cheaper, and Louder than the Jawbone. I have both and they are two of the best earpieces.
Thanks! That was just the information i was looking for.
Snowreaper said:
Thanks! That was just the information i was looking for.
Click to expand...
Click to collapse
the jabra bt 3030 is good as well,nice bright blue flashes when calls come in,and can take any ear gear with 3.5 mm plug,mono or stereo.

Bluetooth Audio Quality

(Update: 2/23/10: To replicate the problem, use a bluetooth headset, make a call, then walk away from the phone until you're almost out of range. That's exactly the problem I have when I'm holding the device, it doesn't matter where I am distance wise, the best audio call quality I get STARTS where most phones get when you're too far from the device. Ideas?)
After weeks (3 straight) of searching, I have to finally ask.
Does anyone else have an issue with the quality of their bluetooth connection (calls only) regardless of brand and distance from the phone?
I've purchased nearly 13 different bluetooth devices trying to fix this. Changing the distance from the actual handset (experimenting if there's a different to if the Hero is plugged in or not), the price of the bluetooth unit, what type it was (speaker phone unit only, carkit, headphones, ad2p or not, etc etc), and I still have a poor call quality call.
Reception isn't an issue, I've tried from full bars to almost no bars, and in every instance, when I disconnected the bluetooth and went back to using either speakerphone, headphones, or directly on the device, the noise went away.
You can only hear the noise when the remote party speaks, and it really sounds like the old analog bag phones in bad reception. Is there anything as far as changing settings on the bluetooth to improve the audio quality?
not really. the BT module sends information to the receiver and the receiver decodes that into audio. so you cant really set an EQ for BT with android at least so it basically depends on the receiving unit. while music is playing turn the volume down to 75% on the phone and thats the best quality you will get. im an audiophile and it works for me.
I have a Plantonics Stereo BT.
It works great on my Hero... Much better than my HTC Diamond!
Haven't had any trouble from my Jawbone 1. The sound quality isn't as good as it was on my TP, TP2 or Pre but it's ok. Haven't had any weird noises. But it does randomly disconnect from my Hero. Well the phone says it is still connected but I get no call notifications through it and when I answer, the audio is through the handset. Even right after I finish talking to someone through the BT. Gonna have to chalk it up to the Hero cause I've had no issuse with it on any other phones. Best BT ever in my opinion.
Yeah, I don't know. I have used the Jawbone II, Jawbone Prime, Moto H12, Moto H790, and Plantronics Voyager Pro all with no problems in sound quality, also audio quality is very important to me because I do have some hearing loss. My call quality with the Hero isn't quite as good as with my old Blackberry Curve, but it is still very functional as I use it at least an hour everyday. If you have gone through that many headsets it is quite possibly the device itself.
I don't know, I have 3 Hero's and I honestly don't like the quality of sound on any of them. One of them is just straight stock. I just wish I could get it with a clear quality as my old dumbphones have. I think I've been helped to discover the answer to my question, thank you all!

[Q] Poor bluetooth call quality on my side.

Hi everyone. I just got a Galaxy note 3 and its pretty great but I am having one issue. I have a Bluetooth headset that I love and it doesn't seem to be compatible with my new phone. When I make a call the sound on my side is very distorted and almost impossible to understand at any volume. The caller on the other end says that they can hear me fine. I know it's not an issue with the bluetooth headset as it worked fine with my last phone (Galaxy Note 1).
Any ideas on what would be causing the issue and how to fix it?
It would really bum me out if this headset won't work with my new phone. I went through about 5 other bluetooth headsets before I found one that the noise cancellation actually worked on.
Headset I have is the VXI Blue Parrot Express

Plugging in stereo jack disables microphone?

All my other phones, HTC One M8, Droid X, all work when getting a call, pauses music and the call goes through the speakers, but on this phone no one can hear me talk at all. Is there a setting I'm missing? Looks like the stereo jack is disabling the mic?

SAMSUNG Galaxy S6 Bluetooth Function

I have had several different cell phones over the years, pre and post-smartphone. They have all been different brands. I also have used a Bluetooth earpiece from the time they became available. The Bluetooth's I have used have been made by different companies too. Regardless of who manufactured the phone or the Bluetooth earpiece, they have all worked exactly the same way. The way they work this way is so that when you are around others or are in a quiet place any audio is only played through the BT. This way you do not disturb others around you. Steps below:
1. Pair BT device to phone.
2. Connect the phone to the paired BT device.
3. Place the BT device in your ear.
4. Now that the phone is paired and connected to the BT device all of the audio is rerouted directly to the BT device.
5. If a call is ringing the phone or you receive a notification from any app, the sound is ONLY played through the BT device.
6. This works as described above even if you have not turned off the phone's speaker.
In October 2015, I purchased a Samsung S6. Supposed to be the best, right? WRONG! There isn't much that I like about this phone but that is for another thread. With the S6 BT works like this:
1. Pair BT device to phone.
2. Connect the phone to the paired BT device.
3. Place the BT device in your ear.
4. Now that the phone is paired and connected to the BT device all of the audio is routed to the BT device AND the phone speaker.
5. If a call is ringing the phone or you receive a notification from any app, the sound plays on the BT AND the S6 speaker. Music does appear to play through only the BT. However, videos with sound also play through both the phone speaker and the BT.
6. If you mute the S6 you don't get audio ANYWHERE. If the S6 is set to vibrate then the phone vibrates and most of the time you don't hear anything in the BT either.
What the f*** is up with that? I have spoken to multiple people at different support levels of at Samsung and some of them say that is the way it is supposed to work. The others say that it ISN'T supposed to work the way it does. Those people generally blame the BT device. I have tried 4 or 5 different brands of BT devices and they ALL work as described above on the S6. No one seems to know what the real answer is!! Can anyone tell me why you would bother with a BT if you are going to hear the sound on the phone speaker also and disturb others around you, say for instance in a meeting? OR does anyone know how to make this work as a BT should or know a brand of BT earpiece that works with the S6. I am on calls all day long and need my BT to work correctly. In a cube environment, others do not always enjoy hearing your special ringtone or notification sounds. PLEASE HELP ME SOMEBODY! PLEASE, PLEASE, PLEASE I AM BEGGING YOU. I have so many issues with this phone that I want to smash it with a hammer until it is nothing but tiny bits of metal, glass, and plastic. IF Samsung is reading this your phone is a very expensive piece of Sh**!!!! Your tech support department is the worst that I have ever encountered for any product.

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