Intermittent GPS? - OnePlus 5 Questions & Answers

I have GPS issues TERRIBLY.
Sometimes my GPS works amazing, directly on point, timing perfect, never off.
Other times a whole trip and Goggle maps can't find me.
Have tried every kernel, ROM, fully wiping, through TWRP, fastboot, going back to stock, every beta from OP,
Not sure what else I can try besides sending it back to them.

yes i have the same
sometimes a reboot fix it
sometimes not
sometimes even the positon of the smartphone in my car changes the gps reception
i had the same issue at my op3, where disabling LTE solved it, but seems to not work in OP5

I was fine with GPS on OxygenOS, even when rooted but after switching to Resurrection Remix on Oreo 8.1 I now have the same issue, where my GPS is really intermittent. Both Google Maps and Waze can't find my GPS when i load them and after a while they start freaking out and eventually find my GPS after around 5-10 mins.

They want me to send it back, but I don't have another phone, and can't shell out money for another one, If I could do that I would be done with OP, their customer service has been ABYSMAL through any problem I had. I have told anyone talking about getting this phone, or the op5t or 6, that it is worth it to pay slightly more for an actual place to take your phone back if it is defective.
They originally wanted to tunnel into my computer, and blank out the screen to work on it from wherever they're tech guys work from. I couldn't believe it.

Hello!
Did someone find a solution for this?

I'm having the same issue. I received this phone as an Assurant replacement to a 3t. Got the phone mid-March and the GPS has never worked.

Related

GPS problems in winmo and android 1.5

With a previous version I had I could get gps to work in both. I have had to have that phone replaced and I went back to 1.5 because I need gps. I couldn't get it to work. Rebooted into winmo and can't get it to work.
I've tried changing the gps setting from 2 to 4.
I've tried a cab file I found and ran ppsd/ppst can't remember.
I've installed the SPCS_Internet&GPS_FIX.cab which has previously worked for me, and I still can't get any gps lock on.
I've tried with google maps and with the microsoft app that comes with winmo 6.1. I'm running winmo 6.1 stock.
Tech support told me to use sprint navagation, but I'm not paying for that.
Any other ideas? Should I take it back to the store as defective? Would a hard reset make a difference?
Thank you
In winmo try setting the GPS mode to 0 and the Enable AGPS and Smartmode settings to off.
This will ensure that the GPS is only looking at sats for position info and not using the cell network at all.
Then put the phone somewhere it should easily be able to get a lock, turn on Bing or Google maps or another GPS viewer and let it sit for at least 20 minutes.
You should be able to get a lock if the GPS chip is working.
Thank you for the info.
I know the enable agps setting, I'm not sure what the smartmode setting is. GPS mode is the one that is normally set to 2 that I changed 4 right?
I'll give it a shot. Shouldn't google maps be able to use agps or cellular connection to give me a rough idea of my location? I haven't even been able to get that much.
Yes, in theory it can, but if your phone is epxecting to see correction data from those sources and it is not there, you won't be able to get a fix even if the GPS is working just fine. By doing this we can see if the raw GPS is working first.
Thank you. I made the changes you suggested with no luck with either livesearch or google maps. GPS just keeps timing out saying weak signal or such. I am in a wide open space with nothing taller than trees around. So hard reset my phone yet again, and tried finding gps on the drive to the store, no luck.
I went to the nearest repair center which is 40-50 miles away from me. Took almost 30 minutes to see someone. I told her I couldn't get my gps to work and want the tech to look at it. She takes my phone, doesn't sign me in, doesn't scan the phone or anything and just starts messing with it. Asks for my last name and email address. I give it to her, she enters it into my phone so I ask her why. Said she was signing me into Sprint Navigation. I tell her I don't use that, I use Google Maps or Livesearch. She says oh and brings up live search. Of course the map comes up as data works. She sits there playing with it, ask her what she's doing. She tells me it works because she can search for places. At this piont I'm ticked off she wouldn't do as I asked and is just screwing around playing with my phone. She says it works it's showing where we are. It did not have the number of sattalites connected, didn't say searching for location or anything, GPS was not on. I point this out to her and she keeps playing with it. I tell her I have to get going because I have an appointment and leave before I really have it out in the store. Left the store and looked, I'm into the Sprint Navagation so I try getting it to lock on to gps on the way home. It wouldn't lock either with weak gps message. Got home, went to the same open spot and tried again, still nothing. Hoping I'm not charged for using Sprint Navigation.
So a 40-50 mile trip for that, I'm ticked.
So anything else I can do? This is my third vogue with gps problems.
Just got off an hour long talk to Tech Support. Lady asked how much phone signal I got. 2 bars of EVDO. She said maybe you just don't have enough signal for gps.
Am I missing something here? I swore the gps chip could work independently of having signal. I can surf the web and all at decent speed but not enough signal for GPS? Told me she couldn't do anything, would have to go to a repair store (knowing I already had) or sign another contract and buy a new device. Also said I wasn't eligible for my $150 upgrade until the 11th but thats the end of my contract, I've been eligible for weeks at least.
I'm not sure if I should call tech support again, knowing they can't do anything, or retentions.
edit:
Called Tech Support again, guy said the previous woman was wrong about the gps. Asked to go to account services. They said they couldn't do anything for me but upgrade me. I said no way. They then told me to go to a sprint store then. bah.
Went back to the store and had the tech look at it. He said that the gps was only getting to 40% and then stopping. Ordered me another refurb Touch. I'd think they'd give me something else by now, I mean if Touch Pro people are getting the TP2 for phone issues.
Went back to the store and had the tech look at it. He said that the gps was only getting to 40% and then stopping. Ordered me another refurb Touch. I'd think they'd give me something else by now, I mean if Touch Pro people are getting the TP2 for phone issues.

My Omnia 7 keeps loosing it's 3G connection

My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
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Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
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My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
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Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.

[Q] GPS no lock G2 D802

Hi guys,
I checked the existing topics, and most of the people complain about GPS on CM based ROMs.
However, I have stock ROM, did not root it, or done any changes to the system. I have stock KK.
When I bought the phone 3 months ago I would get GPS lock very fast. Then some month ago I started noticing that I would lose GPS signal quite often, and in the last couple of days I cannot get GPS lock at all. I remove the case, and hold it near window, and while Samsung phone gets lock in less than a minute and navigates well, LG G2 just stays on the "waiting for GPS".
Is there some app that I can use (I already have GPS satus which doesn't help), and some of the solutions offered require flashing the zip which I cannot do since I didn't root and install CWM.
Will the factory reset help, as it's the last resort I wouldn't want to use unless really no option.
Thank you for your help.
Cheers,
Its a know issue with most lg g2. You can remove the back case and do the paper trick on the GPS plugs.... Worked for me!! Just YouTube it.
wisefreakz said:
Its a know issue with most lg g2. You can remove the back case and do the paper trick on the GPS plugs.... Worked for me!! Just YouTube it.
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I just did a format (had to backup everything from the phone as it erases the internal memory) and no help.
After booting it and installing GPS status, after 5 minutes, it doesn't catch any satellites, only shows the 0/21 and this number goes even down to 13, and every time the screen locks, the little satellite icon gets X, and then it starts searching again.
It is such a rubish if I have to do it, especially since the back cover is not removable. I'll take it to the store I bought it in, I'll see if they can do anything.
Doctor_hv said:
I just did a format (had to backup everything from the phone as it erases the internal memory) and no help.
After booting it and installing GPS status, after 5 minutes, it doesn't catch any satellites, only shows the 0/21 and this number goes even down to 13, and every time the screen locks, the little satellite icon gets X, and then it starts searching again.
It is such a rubish if I have to do it, especially since the back cover is not removable. I'll take it to the store I bought it in, I'll see if they can do anything.
Click to expand...
Click to collapse
a lot of people have this issue, i'm one of them... didn't work for me to use the back cover solution
This morning I was out and it started locking on satellites, it had 4 out of 7, and then suddenly they all disappeared, and could not catch any again. This is such a piece of s*** from LG, how can they make such mistakes, so I pay 300 EUR for a phone and then have a brick which will leave me stranded in a foreign country where I don't know the roads.
I tried the pinching trick and it gets the lock quite fast when I am holding the upper right corner. But unfortunately when I let it go, the signal gets lost soon.
I just hope they will replace it in the store I bought it in, or somehow fix it. I don't want to open it myself and lose warranty.
So, I came back to Europe from Far East and my GPS works great, when I am outdoors, it gets lock in 20 seconds, but if I am indoors, even next to a huge window, it doesn't show any satellites, or after couple of minutes it shows only the Russian ones (AndroiTS GPS Test) and doesn't get lock on them.
I don't know how it'll work when I go back to Asia, but this is annoying.
I went to the store, and they told me, if it works outdoors, the service center will return it and say it works.... to bad we don't have official LG stores here to replace it more easily.

One plus 6t internet not working

So i've bought my one plus 6t about 2 months ago and i've had this problem with the internet connection from the beginning. Basically after a period of using it (like 1 hour/1 hour and a half) the connection would stop working, completely... Wifi, data everything would stop working until i rebooted the phone and it got back to normal. After the upgrade to android 10.3.0 the problem seemed to be gone but i discovered later that it just "changed". Now sometimes the connection goes really bad (like doesn't even load a song from spotify) for like 1-5 minutes and than returns normal again; this loop can go on for a lot and it is really annoying.
I don't know what casued this problem in the beginning and why it's happening now. I think there might be a stock problem with the network card but i don't know for sure and i don't know how to check. I already reset the phone once (the partial one that keeps all the photos and data in the phone) after the 10.3.0 upgrade but the problem remains.
If someone knows how to fix this/why this is happening please help me, i really don't know what to do at this point.
I would do backup and factory reset if not you can send to oneplus centre but they will do that before any repairs anyway.
I have had a similar problem on 10.3.1 and at least 1 if not 2 updates prior to the this one.
What happens go for me though, is when at home, (haven't had it happen anywhere else), connected to wifi or not, the phone randomly loses all connection to my sim. It comes back almost instantly but still quite annoying and until this post I haven't heard of it happening to anyone else, not that I have come across, at least.
And I know it's not because of where I'm at in the house or anything cause I've had the phone a year now and the problem just started within the last month or so.
Insight on this would be awesome.
I have also noticed weird connectivity drops to no service and back. that only happens rarely and will restore i seconds. havent annoyed me that much that i needed to do something about it. I travel lots with train, and when this happens on train it seems to have more difficult to connect back. it does eventually but might be enough to drop streaming music from playing.
There is definitely something going on with Oneplus and APNs. (OP7 sms and mms issues etc)
I Recommend doing a full backup with Oneplus Switch and restoring factory defaults. Then you can restore backup. Most likely fixes issue that bad to same condition as ours. if it doesnt, take it to warranty.

Any solutions for GPS problem?

So, after updating to A10 (yes I know I am stupid) two weeks ago, my phone is almost useless - the GPS location on maps is way off, not accurate at all, it locks to real location only when I'm driving for 5-10 mins. I'm using my OnePlus 6T for work, so I'm driving everyday and this phone is just driving me crazy.
I tried everything, from cash cleaning, phone reset to downgrading phone to 9.0.17. GPS is still acting like crazy, and phone is became useless for me as work device.
My question - is there is anything that can be done from my side?
The ****ing Oneplus support offered me phone downgrade, which I already did, and then they suggested me to make repair request from oneplus website and sent this piece of **** phone to them for inspection and repair.
I rather just get a brand new iPhone instead, cant be without smartphone anyway. Who knew this day will come lol.

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