Bixby Global Actions and Bixby Services causing high Android System battery drain? - Samsung Galaxy S8 Questions and Answers

Hi,
My Samsung Galaxy S8+ used to hit 5 hours of screen on time minimum. But lately it has been tanking at about 1 percent every 3 minutes or so. When checking battery stats, it says that it is a high android system battery usage. When checking apps for potential battery drain, Bixby Global Actions and Bixby Services was 84 percent of the Android System battery drain. Please assist? Has this happened to anyone else? Should I factory reset?

Same thing happened to me right after the Oreo update. Last night I disabled all Bixby related apps, will see how it affects battery life until tonight. will update.

omricn said:
Same thing happened to me right after the Oreo update. Last night I disabled all Bixby related apps, will see how it affects battery life until tonight. will update.
Click to expand...
Click to collapse
Perfect. Thank you so much. Look forward to your update. I did perform a factory reset so will also update after a few days of use

Any update on this? I was getting terrible battery life on my S9 due to high Android System drain. I did a factory reset and everything was great until I set up Bixby. Then Android System started killing battery life. I disabled everything related to Bixby but it still continued. Just did another factory reset and all is good again, but I'm scared to accidentally hit that button.

Hi,
Unfortunately still no news. I've tried clearing my cache multiple times. But still cannot find the culprit. I have managed to make my standby battery drain decent by updating to the latest March security update. But there is still a high Android system battery drain when using the phone. About 1% battery every 3 minutes.

I'm in the same boat. I did some research and found users complaining about bixby global action and bixby service draining thier batter after the oero update. I looked at my own results and found them draining 178% each! I just disabled the both of them but I'm still losing 1% about every 4 or 5 minutes. Going recharge my phone and see what results I get.

Got sick of this oreo update, the battery isnt as good as nougat even with crd7 and also if you set display on wqhd and u use app pair , after that when u hit the multitaskig button there is an animation stuter, i cannot cope with this.

And I had problems with batery but now it is better.
Clean cashe in recovery menu
Set Wi Fi to energy saving
Disable Google services in backround
With this now my batery is 15 - 20% better.
With or without Bixby - same.
My soft is CRD7

Related

Android OS Wakelock killing the battery!

Hey guys,
I've been having an S6 Edge+ for a couple of days already but there seems to be an issue with the ROM. I'm getting a lot of battery drain from the "Android OS" and I'm losing up to 5% - 7% per hour in standby.... I have even re-flashed the entire ROM and factory reset two times... still the same.
I've disabled Google's Location History and Google Now but this did not help...
My previous Galaxy S6 was also running the latest ROM but there were no such problems...
Has anybody else experienced such an issue and do you have any ideas?
OrionBG said:
Hey guys,
I've been having an S6 Edge+ for a couple of days already but there seems to be an issue with the ROM. I'm getting a lot of battery drain from the "Android OS" and I'm losing up to 5% - 7% per hour in standby.... I have even re-flashed the entire ROM and factory reset two times... still the same.
I've disabled Google's Location History and Google Now but this did not help...
My previous Galaxy S6 was also running the latest ROM but there were no such problems...
Has anybody else experienced such an issue and do you have any ideas?
Click to expand...
Click to collapse
Check if any sync is stuck in loop, sometimes this kills battery very easily. If all else fails check with some app like GSam.
Lucky8890 said:
Check if any sync is stuck in loop, sometimes this kills battery very easily. If all else fails check with some app like GSam.
Click to expand...
Click to collapse
Unfortunately GSam does not produce too detailed information without Root access and it only says Android System and lists all the services that are under it...
The interesting part is that after several re-flashes with the same firmware, the wakelock disappeared...
Now I get 76% to 80% deep sleep...
Go figure... Probably some stuck sync as you mentioned...
OrionBG said:
Unfortunately GSam does not produce too detailed information without Root access and it only says Android System and lists all the services that are under it...
The interesting part is that after several re-flashes with the same firmware, the wakelock disappeared...
Now I get 76% to 80% deep sleep...
Go figure... Probably some stuck sync as you mentioned...
Click to expand...
Click to collapse
Ah great... I also had similar issue previously with Calendar sync, couple of flashes and it went. Now happily rooted
Android OS Wakelock killing the battery! ...... solved
OK, im not too savvy with settings and systems, just sharing what i have been through. I too had a major battery drain problem on my S6 Edge+ , giving me abt 8-10hrs of use after a full charge. Even during the nights with everything off and power saving enabled i would lose abt 50-60% battery over 8 hours. ..... caused by Android OS ....... it would keep the screen awake for hours even with the screen off .... ( dont know how that worked) ..... tried a factory reset but didnt help. Then rooted the phone and downloaded wakelock detector and installed it as a system app. Installed greenify and doze ..... last night lost 4% over 11hours with wifi and 4g off and power saving enabled which is a drastic improvement. Facing one little problem that images do not get downloaded (automatically or manually) in whatsapp with wifi in use. Will use the cell for a few days and post again abt how the battery is holding up and if there is any other performance issues.
If you want to save battery, try this app:
https://play.google.com/store/apps/details?id=com.kunkunsoft.packagedisabler
It show all RAM usage of each app, you can disable any app in Bloatware (samsung default app) list to save power
This app run WITHOUT ROOT

Battery life horrible - Doze not working

My battery life is going from bad to worse. Doze doesn't ever seem to work. My phone is now down to 12 % and I have had a SOT of 21 minutes since the last Charge. I am rooted and have Greenify installed. GSam Battery is telling me that App usage is accounting for 86% of the battery usage with Kernel and Android System being the biggest battery eaters. How can I get doze to work again? Also I sometimes see that my Screen is not turning off on its own. Even hitting the power button won't turn off the Screen.
Doze stopped working for me from the time I updated to 6.0.1. But the phone does a last a day with normal usage.
thegios said:
Totally reset my phone and configured as new device.
Installed apps one by one and again 20% discharge overnight.
The phone seems to really go into sleep but I still get this constant discharge slope.
Click to expand...
Click to collapse
Have you changed wifi to 2.4GHz only?,
I don't know if WiFi has been fixed
I had android backup bug from resets and clean flash
I had to clean cache and delete google data related stuff couple of times,
I ended up pausing a lot of the services to reduce googles permission
My router has 2.4 only anyway but I'll try...
What is this issue about?
In any case I tried submitting bug report to online battery historian tool and it shows googlequicksearchbox as top app.

Note 4 Fast Battery Drain

Hi,
Not sure if this is in the right section so admin please feel free to move.
Ive googled my problem and had a bit of a read but dont really get any solutions.
Ive noticed a serious battery drain since upgrading to 6.0.1 - maybe it happened on the previous version however ive just seemed to have noticed it more since i did the update.
My battery doesnt last very long. It will show 100% in the morning. If i dont use it, it can go down to about 80% within an hour or so. If i do use it then im using apps like gmail, whatsapp / sms, short phone calls, some other apps but im not on them for very long. I normally close all apps that are running in the background.
This morning it was 100%, ive used it as described above and its on 57% and its not even dinner time yet...
Ive checked the battery usage and top of the list is " Cell standby" with 48% usage showing power used is 1530mah - which is alot. The next is "my data manager" (an app to manage data usage) showing power used is 485mah (alot less!). Ive attached a screen shot.
Ive also noticed that once the battery gets to around 30% it drains even faster. I find myself using power saving mode when it gets to about 20%. It still seems to drain at a similar rate. Maybe slightly slower.
Any ideas on what i can do to recover battery time without buying a new battery. There seems to be a few topics online relating to battery drain when updating to the latest android version.
Thanks
Dowsett said:
Hi,
Not sure if this is in the right section so admin please feel free to move.
Ive googled my problem and had a bit of a read but dont really get any solutions.
Ive noticed a serious battery drain since upgrading to 6.0.1 - maybe it happened on the previous version however ive just seemed to have noticed it more since i did the update.
My battery doesnt last very long. It will show 100% in the morning. If i dont use it, it can go down to about 80% within an hour or so. If i do use it then im using apps like gmail, whatsapp / sms, short phone calls, some other apps but im not on them for very long. I normally close all apps that are running in the background.
This morning it was 100%, ive used it as described above and its on 57% and its not even dinner time yet...
Ive checked the battery usage and top of the list is " Cell standby" with 48% usage showing power used is 1530mah - which is alot. The next is "my data manager" (an app to manage data usage) showing power used is 485mah (alot less!). Ive attached a screen shot.
Ive also noticed that once the battery gets to around 30% it drains even faster. I find myself using power saving mode when it gets to about 20%. It still seems to drain at a similar rate. Maybe slightly slower.
Any ideas on what i can do to recover battery time without buying a new battery. There seems to be a few topics online relating to battery drain when updating to the latest android version.
Thanks
Click to expand...
Click to collapse
Factory reset might help a lot.
Dont really wanna have to do a factory reset if i can help it.
I forgot to mention i also cleared the cache in boot mode
Dowsett said:
Dont really wanna have to do a factory reset if i can help it.
I forgot to mention i also cleared the cache in boot mode
Click to expand...
Click to collapse
I had same battery drain issues when i updated from lollipop to Marshmallow but after doing factory reset everything is better then lollipop and doze feature in 6.0.1 works very well. I leave my phone at night about 9 hours and not drain even 2% battery and i got 5 hours scrern on time .
try factory reset+wipe cache from recovery and use atleast 3 days to doze feature work properly.if you have same drain issue then it's a bad battery.this is the only solution so far.
Battery pull?
Sent from my LG-H918 using Tapatalk

Samsung S8 Oreo - Battery Drains FAST

Hi,
My Samsung S8 since last upgrade to Oreo was a complete disaster. Just to be clear battery life during Android Nougat was good and it was the first thing ive noticed that samsung completely stepped up their game since their battery disaster on their certain phone model. Battery life would run at least from a day to 2 before recharging. Ive noticed there are other threads similar to these so i knew im not the only one affected, my colleagues also experience similar issues since upgrading to oreo so this is not something isolated to my s8 phone.
Few key points that ive noticed since upgrading to oreo:
1. Going to settings then battery usage. Screen would be the foremost battery hog at 26%, followed by Android System at 13%, then Device Idle at 9-8%. Cell Standby and Android OS remains normal.
2. Go to Settings then App. Ive noticed by checking each one of the apps that beaming services, device maintenance, settings, gear vr services were among the ones that took up most of the battery usage this is excluding system apps like AASAservice, etc.
3. Go to settings then data usage. The Android OS is sending or receiving 100MB of data (still counting). I wanted to know what are these data that is worth 100MB.
4. Device easily gets hot even light use of facebook, ig or 7 minutes of youtube video.
5. It sometimes restart, this is rare but ive noticed it since fingerprint cannot be used initially when there's a restart.
Now what ive done so far:
1. Cleared partition cache by holding bixby btn, volume up and power.
2. Disabling unused apps, even certain bixby services, etc.
3. Went to developer option and disable always on mobile data.
4. Factory reset device hoping it would go back to nougat but it did not. With a mint condition reset, it still drain too much battery. (without any third part apps or data restore)
5. Called up samsung customer service but was told to go to service center. Went to service center they check the ASOC of battery (which i think is unrelated) and according to them reprogram oreo. which did not help. wasted my time.
Now what is the implication?
1. I need to charge my phone at LEAST twice a day.
2. It heats up the phone which would definitely have negative impact on the longevity of this device one way or another.
3. It drains too much battery, with the amount of charge discharge multiplied at least by 2, this will literally messed up the battery life in the long run.
4. Im currently using 2 phones and my samsung s5 which is a 4 year old phone had better battery life. lol. Since in just 3 hours it consume almost 40% of battery.
There are tons of related post like these on different forums and on reddit but i surmise i should dig more on this problem before writing a more concrete post. At this point, i can only see 2 remaining options: 1. There is a step online that would revert the OS back to nougat but this would involved third party apps like odin, there are risk involved like phone brick, etc. Im not sure if it will void the warranty. OR i can just wait for a patch from samsung.
Now SAMSUNG NEED TO FIX THIS ASAP or provide us a way to revert back to nougat. With the s9 just available at the market, this terrible oreo release could not come at better time. I know there are several issues like the battery issues with their previous note model and Apples intentionally slowing down their phone, Samsung got to fix this fast before this issue becomes a blowout and many people will start to notice.
There are several threads about this: https://forum.xda-developers.com/galaxy-s8/help/to-to-fix-battery-drainoreo-t3771716
https://forum.xda-developers.com/galaxy-s8/help/oreo-battery-life-t3749459
On what version of Oreo are you? Since CRC7 batterylife is great.
Android 8.0.0
on SM-G950FD
update_king said:
Android 8.0.0
on SM-G950FD
Click to expand...
Click to collapse
What security patch do you have and what can you see under "Baseband"? Everything will be fine with latest March security Patch and CRC7 Baseband. Just be patient, if you do not have it, yet.
Marvinho+ said:
What security patch do you have and what can you see under "Baseband"? Everything will be fine with latest March security Patch and CRC7 Baseband. Just be patient, if you do not have it, yet.
Click to expand...
Click to collapse
I have the same issue but thanks for the info as I'm still on the February security patch
I have to agree CRC7 shows good improvement with battery life
Marvinho+ said:
What security patch do you have and what can you see under "Baseband"? Everything will be fine with latest March security Patch and CRC7 Baseband. Just be patient, if you do not have it, yet.
Click to expand...
Click to collapse
Its February Security Patch Level
Man, i´m totaly on same boat!
In CRC7, i'm experiencing terrible battery life. Max 2.00 to 2.30 Screen on time in one charge. Now, for the first time, i have to recharge my phone befoure dinner.
Wifi , Bluetooth, Aod On, location history Off.
It´s the worst experience on any phone that i had in the past.
Like you, already disabled some apps, clear cache and already done a fresh install. Nothing works, nothing improved my battery.
I´m thinking send it to warranty, but it´s probaly not worth the time...
Maybe it´s time to forget about Samsung phone and move on. P20, or even iPhone X...
After updating to OREO and updating all galaxy apps, "beaming service" was draining my battery (67% of the battery actually). After uninstalling the updates on beaming service, the phone seems fine now. Maybe uninstalling the updates of which apps are draining the battery could help you guys as well.
XyByDy said:
After updating to OREO and updating all galaxy apps, "beaming service" was draining my battery (67% of the battery actually). After uninstalling the updates on beaming service, the phone seems fine now. Maybe uninstalling the updates of which apps are draining the battery could help you guys as well.
Click to expand...
Click to collapse
ive tried that before but after fresh install. beaming service could no longer be disabled, nor its updates uninstalled.
Besides other apps are also draining battery like AASAservice, settings, device maintenance, etc.
I received an update yesterday for the CRC7 March security patch.
Battery life aint any better
update_king said:
ive tried that before but after fresh install. beaming service could no longer be disabled, nor its updates uninstalled.
Besides other apps are also draining battery like AASAservice, settings, device maintenance, etc.
Click to expand...
Click to collapse
You're right, that can't be disabled but I was simply able to uninstall the updates by clicking three dots top-right corner of app info screen. I've the latest version CRC7 on the phone by the way.
Hello !
I've been s8 for three months and I've never had any particular problems, I've upgraded to CRC7 (second update of Oreo) and I've already got twice the phone with a flat battery:
last week in the morning I found it at 1% from 35% the night before (during the night only the gsm network was active, everything else off); when in doubt I did a factory data reset by installing only minimal applications (FB, whatsup and little else) and I installed the Accubattery application to monitor the battery.
Last night put away (active gsm only) at 65% of residual charge and this morning after 10 hours it was 5%: 60% of charge consumed in one night.
Android does not report any abnormal consumption of any application .... it seems an anomalous battery drain
I enclose battery data screenshots; is not that the new Oreo update is buggy? or could the battery or the phone power circuit or the radio part that consume excessively might have a problem? Before bringing it to service I wanted your opinion and in case I wanted to try to put back the CRB7 version of Oreo .... how do I do it? do I lose the guarantee in this case?
https://imgur.com/a/tmEH5
i'vre tried with beaming service but clicking three dots top-right corner of app info screen not available for this app : three dots top-right corner are for all the apps
Do you have a drain simillar to mine ? Help me please !!
timo74 said:
Hello !
I've been s8 for three months and I've never had any particular problems, I've upgraded to CRC7 (second update of Oreo) and I've already got twice the phone with a flat battery:
last week in the morning I found it at 1% from 35% the night before (during the night only the gsm network was active, everything else off); when in doubt I did a factory data reset by installing only minimal applications (FB, whatsup and little else) and I installed the Accubattery application to monitor the battery.
Last night put away (active gsm only) at 65% of residual charge and this morning after 10 hours it was 5%: 60% of charge consumed in one night.
Android does not report any abnormal consumption of any application .... it seems an anomalous battery drain
I enclose battery data screenshots; is not that the new Oreo update is buggy? or could the battery or the phone power circuit or the radio part that consume excessively might have a problem? Before bringing it to service I wanted your opinion and in case I wanted to try to put back the CRB7 version of Oreo .... how do I do it? do I lose the guarantee in this case?
i'vre tried with beaming service but clicking three dots top-right corner of app info screen not available for this app : three dots top-right corner are for all the apps
Do you have a drain simillar to mine ? Help me please !!
Click to expand...
Click to collapse
I have the exact same problem as you and many others. I have tried various things to solve it and I concluded on that the modem firmware has a serious bug . airplane mode consumes more battery than on cellular. To make sure we are talking about the same thing please try removing your SIM card and let it all night . By the morning you have to be -2% of the battery . With the SIM inside now you have to drain 15-20% . If thats the case for you , you make sure that its not a faulty device and there is no drain from your setup (like an application draining etc .. in this case factory reset should fix it).
Cinfirm your findings and lets hope they will release update soon.
Vagosd said:
I have the exact same problem as you and many others. I have tried various things to solve it and I concluded on that the modem firmware has a serious bug . airplane mode consumes more battery than on cellular. To make sure we are talking about the same thing please try removing your SIM card and let it all night . By the morning you have to be -2% of the battery . With the SIM inside now you have to drain 15-20% . If thats the case for you , you make sure that its not a faulty device and there is no drain from your setup (like an application draining etc .. in this case factory reset should fix it).
Cinfirm your findings and lets hope they will release update soon.
Click to expand...
Click to collapse
he doesn't do it every night, but random : in a week it happened twice
It's not in airplane mode, modem is switched on only for phone line (LTE off) ; I already tried two factory reset
Yours is affected only in airplane mode ?
Tonight , my s8 have to drain 60 % in 9 hours !
timo74 said:
he doesn't do it every night, but random : in a week it happened twice
It's not in airplane mode, modem is switched on only for phone line (LTE off) ; I already tried two factory reset
Yours is affected only in airplane mode ?
Click to expand...
Click to collapse
It drains in general but while in cellular it's difficult to distinguish if it's a bug or bad signal . Each ones phone may consume different amounts of energy depending on coverage etc. But in airplane mode you can be sure it's a bug because antenna transmission should be off and therefore not consuming energy . Just try as I said just to be sure we have the same issue . One night with airplane mode and SIM card in and another night airplane without SIM. You should see great difference .
Vagosd said:
I have the exact same problem as you and many others. I have tried various things to solve it and I concluded on that the modem firmware has a serious bug . airplane mode consumes more battery than on cellular. To make sure we are talking about the same thing please try removing your SIM card and let it all night . By the morning you have to be -2% of the battery . With the SIM inside now you have to drain 15-20% . If thats the case for you , you make sure that its not a faulty device and there is no drain from your setup (like an application draining etc .. in this case factory reset should fix it).
Cinfirm your findings and lets hope they will release update soon.
Click to expand...
Click to collapse
Tonight ( gsm on ) have no drain : 0,3 % / h. ( 3 % in 10 hours ).
if it is faulty the battery should always do it?
Did you try to see if it drains, leaving the radio part active?
timo74 said:
Tonight ( gsm on ) have no drain : 0,3 % / h. ( 3 % in 10 hours ).
if it is faulty the battery should always do it?
Did you try to see if it drains, leaving the radio part active?
Click to expand...
Click to collapse
This will not help determine the bug because as I told you it's signal dependant. It's 3% in 10 hours because you probably had good signal . Else it could be more and even if you contact a service they will say it's not a bug but the signal . Anyway if you were with data on and 4g seems more than fine to me . Now if you try this night airplane mode for 10 hours it could drop 15-20% ... is this reasonable ?
Vagosd said:
This will not help determine the bug because as I told you it's signal dependant. It's 3% in 10 hours because you probably had good signal . Else it could be more and even if you contact a service they will say it's not a bug but the signal . Anyway if you were with data on and 4g seems more than fine to me . Now if you try this night airplane mode for 10 hours it could drop 15-20% ... is this reasonable ?
Click to expand...
Click to collapse
in airplane mode is a bug, but a 60% night-time consumption with active gsm?
0.3% / h. the device was in the same position the night before when it consumed 60% in 9 hours
timo74 said:
in airplane mode is a bug, but a 60% night-time consumption with active gsm?
0.3% / h. the device was in the same position the night before when it consumed 60% in 9 hours
Click to expand...
Click to collapse
Your case seems more like a random application wakelock . Did you do a reboot between the 2 nights?
To distinguish better the cause of the drain , when you see an abnormal consumption try removing your SIM card for a while . If this fix the drain it's the buggy modem/radio firmware ...

Drastic battery drain on Android Pie (TA-1053)

I hope this gets a fix soon, as many users are also reporting this.
Battery life is horrible to the point that I have to turn on battery saver from a full charge just so it would last the whole day.
Standby idle isn't friendly either.
Should have kept Oreo.
have you tried a factory reset?
Hmm... to my surprise I have complete opposite experience. Took my wife's Nokia 5 as a backup phone. However the battery was in very bad state ( she use Facebook and WhatsApp) . From full charge it took less than 4 hours to go down to 30% or less. Couple days ago got notification that system update available. And it was OS 9.0. So did the update and to my surprise the phone goes through the day easily with mild usage.
Hey guys my Nokia 5 overheats with 9pie will there be a update to fix it
hi guys my Nokia 5 battery is draining very fast ever since after i've updated it to Androind pie. what can i do to fix this battery issue
Boifang said:
hi guys my Nokia 5 battery is draining very fast. what can i do to fix this battery issue
Click to expand...
Click to collapse
Go to apps and notifications/see all apps
Then press on that three dots in top right and press SHOW SYSTEM
And disable all com elenwell aps

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