Database Users

S100 keeps hard reseting

Hi,
My S100 keeps hard reseting. It was working ok, until last week. Since then, it has hard reset 3 times now.
It happens randomly. I've formatted the SD card as well, in case the issue was card related. I don't know what to do...
R 1.12.00
G 1337.42
D 1.12.120 WWE

Could it have anything to do with my backup battery?
I've noticed that I have no issues if it's connected to the power, but if my battery gets to half capacity, it's when my problems begin...
ALL help is welcome....

Hi got same problem ...unfortunately while using tomtom so i lose myself somewhere in between Austria,Switzerland and Germany....
so it reset many times even while phisically resetted...it didn't start any more for 10 min and then it starts properly...and again and again.....
noticed low internal battery....will change it (if i found the user manual) and i'll let You know the progress...

....small reply...i check in the User Manual but no idea on how to change and which is the internal backup battery....any suggestion ? ? ?...pls ?

up.........thnks

uh...well i have the same problem and i know why it happens...
It's just that the back cover has a small plastic notch at the bottom right side which must touch and push a small switch located at the bottom right (the switch is located just above the red plastic thing).
Since my back cover has a side plastic notch that is broken, sometimes the back cover gets a little bit loose, forcing the bottom switch notch to release that switch which in turn forces the ppc to sometimes reboot/hard reset.
Check if your back cover is Okey.
Keeper

Keeper said:
uh...well i have the same problem and i know why it happens...
It's just that the back cover has a small plastic notch at the bottom right side which must touch and push a small switch located at the bottom right (the switch is located just above the red plastic thing).
Since my back cover has a side plastic notch that is broken, sometimes the back cover gets a little bit loose, forcing the bottom switch notch to release that switch which in turn forces the ppc to sometimes reboot/hard reset.
Check if your back cover is Okey.
Keeper
Click to expand...
Click to collapse
WOAH...got it....(i'll keep testing tomorrw while running somewhere in France....) is enough to force it with a ...."piece-of-something" placed there in case? or there are some other indications on "how to"??.....
say thanks anyway is always not enought......

yes...you can use whatever you like...(you can even glue it)
Honestely i don't know what was HTCs ideia of putting that dumb switch in there...
Regards,
Keeper

Yeah, that switch is pretty dumb and a waste of money. None of my newer HTC phones have that switch. I guess in more recent phones they realized it was a waste.

The switch was there for a good reason
Hi! The switch is there to turn off the phone when you open the battery cover. Remember, WM 2003 is based on volatile memory, so if the power goes out, all of your data gets deleted and the OS has to reload from flash rom. Anyway, to my understanding the switch has to do with not using the backup battery without the actual battery in there as the backup battery is strong enough to power the volatile memory but not the entire device. The solution I chose for my device is a piece of clear plastic tape running along the crack between the battery door and the camera housing. I attached the tape to the sides as well, and made sure to use the stylus to push the tape down between the grooves on the sides. Otherwise dust would get in right away and weaken the bond blah blah blah.
Summary: Tape on the battery cover, the switch was a good thing. All devices since MDA Compact run WM5, which is non-volatile memory based and is always stored no matter what.

Hi guys,
At first I decided to open up my Magician, to look for that "backup" battery.
Didn't find any.
Turns out, my hard reset problem is caused by my phone battery. The regular battery is wasted. So wasted that the phone cant hold the backup. I found it weird that the phone wouldn't hard reset if was kept on power. As soon as i unplugged it, it went bye bye.
I managed to test it with a battery from a friend, and as soon as he used my battery on his phone, the backup warning come up.
I don't wanna say that, in some cases, the back lid won't cause this problem.
In my case, thankfully I managed to sort out where the problem was.
Thanks!

It keeps hard resetting
Hi Guys,
i've tried all the above written tips and tricks; but, my magician still have the same problem, every time i removes my battery it goes hard reset and again i've to start from the scratch - align screen - then it installs the applications again and back to the square one.
previously it was ok and after a year and half of using it started going soft reset now and then itself - i gave it to a local services center, they said that it has a loose contact to the battery that's why it gets soft reset, so i got my battery connector replaced. it solved the soft reset problem, but now the bigger problem has come up - it goes hard reset every time i remove my battery.
one thing i've noticed - it never hard resets when i keep it connected with my charger or usb cable
any one has any idea why its happening...

well i would suggest that your backup battery is dead...
Keeper

that i've checked keeper it always shows 100%.
and all the time since i bought this i've never seen that thing moving from 100%,
ok just tell me is it possible to replace the backup battery?

Well, i doubt it...all this stuff is really small...honestely i don't even know where is the backup located at, in the pcb... (photo of the pcb is in here: http://forum.xda-developers.com/files/naked-magician-insane.jpg)
I would suggest that you should go to a repair center and ask them for a repair cost budget...that way you'll be informed what exactly is wrong with your pda...
Keeper

webshocker, if you want to try and replace your backup battery, check the photo in attachment that i've made...
It seems that it ain't that hard to replace it...
Regards,
Keeper

8525 shutting down on its own

guys - severe problem here
had my 8525 for 2 years or so and have had it insured thank goodness - two trips to the shop have been done already, one for the RED LED problem that i thought ruined my device.
now out of the blue yesterday the phone started shutting off on its own. seemingly randomly, at no specific times, it will just turn off, as if i held the power button down for 5 secs and hit ok.
it will only come back on if i hit the soft reset button or hold the power button and then it reboots. it is making life very frustrating as i'm missing calls and messages often because i have to constantly watch for the green LED to be on to know that the phone is still working
i have three accumulated three batteries over the years so i know thats not the problem, it occurs with all three.
anyone suggest anything before i send it back in? not excited to pay another deductible as i've already doubled the price i paid for the phone in insurance fees!!

My advice would be to do a complete backup, and then hard-reset. Assuming that the issue disappears after the HR, then restore from your backup. Hopefully, you will not restore the issue as well. If you do, then HR again, and DON'T restore from the backup ... install everything fresh.
HTH,
-pvs

There have been a few reports that the battery contacts can become less firm against the battery - causing random switch offs. This was easily solved by having a thin strip of card between the battery and the casing on the side opposite the contacts. Thus pushing the battery a little more firmly against the contacts. (Also make sure the contacts are clean)
Something easy to try at least.
Remember to search - here's one example:
http://forum.xda-developers.com/showthread.php?t=315591
Mike

thought of that halfway through the day today when i was fidgeting with it and realized there was a little bit of play in the battery compartment. actually put a thin piece of paper on the opposite side of the contacts and the phone has stayed on for an hour so far!!! sure hope that was the fix - would make me pretty happy - keeping my fingers crossed!
i had done a hard reset last night hoping for a fix but to no avail. thanks for the suggestion though.
the weird part is no jarring or dropping took place so i am surprised this issue arose out of the blue??
thanks for the help - and i did search but will look more thoroughly in the future

Hope it works long term - I wonder if thin paper is enough, we'll see.
Sorry about the search comment
Cheers
Mike
the weird part is no jarring or dropping took place so i am surprised this issue arose out of the blue??
Click to expand...
Click to collapse
Well, those spring contacts can get a bit tired and maybe a little oxidised and they loose the spring in their step - a bit like me really. I'm stuffing in the cream cakes however not slips of paper but I still randomly switch off from time to time, in fact more and more often!

haha - yea i suppose same goes for me!
however it stopped working =\ worked for about an hour and a half then i bent down to pick something up with phone in pocket and it died. seems like slightest movement would make a difference, but then later on it died at my desk again =\ thought i had found the culprit too
on the gold prongs, on the phone part, there is a tiny bit of evidence of melting on the black plasting holding the prongs. on either side of the black plastic where it meets the green board of the phones interior, there is a silver weld. on one side, it looks like the black plastic melted a bit and the silver weld is barely visible. the plastic is rough and not the same edge as the other side. that's the only noticeable difference
thought i had found a quick fix, but i suppose the last option is the old $50 deductible for the third time =\

Mmmm.. not good. However it seems it is a contact problem and there have been reports of that complete battery contact assembly coming off. Some have been successfully re-soldered, but in one case the contact was broken inside the mult-layered board.
I'm slightly puzzled about the melting - almost as if someone has previously been re-soldering it. (seems a little improbable that a poor contact at that ampage could cause enough heat to melt it - but I could be wrong)
Mike

mine was doing this and nothing fixed it apart from a reflash, its been working fine since i reflashed two days ago
hope this helps

Battery won't charge, power button broken, me going crazy

Ok, im going to start not from the beginning beginning, but from where problems started.
Friday night, went out, I was writing an sms when somebody pushed me and i dropped my wiz, i picked it up, to find that the battery was gone, nowhere to be found, i did find the cover tho. i tried to look for the batt, but i was in the middle of the club so it wasn't that easy.. I knew that a friend of mine had a spare one so i didn't worry that much.
Sunday I got the replacement, tried it, no luck, it ran out i thought, but when i tried to charge it, nothing happened. Buying a new one is not that easy when you are in Argentina, and they are expensive, so i decided to jump sart it. good news: it worked, i could turn on the phone, so the battery is fine. bad news: it still doesn't want to charge!
I previously had problems with the usb, and i had to have it soldered again, pretty strong, but I thought that might be the problem again, so i disassembled my wiz. new problem: the power button broke, the tiny, tiny black piece fell off, AND I LOST IT! DOH!
Anyways, the usb is still soldered pretty strong, i don't think its gonna go loose again, so thats not the freaking problem!
So now, instead of the initial no-charge problem, i have a disassembled wizard, that won't charge the goddamn battery, AND a broken power button (tried to glue it, but fell off again and thats when i lost the piece).
Regarding the button, i've studied my options, what would you recommend and how would you do it?
option 1: turn on the phone with the soft reset hole, and remap the screen on/off function to another button.
option 2: replace the power button internal piece with the one from the voice command button (i never use it). i've taken a look and they seem to be the same, but i don't know if taking it off and soldering it back would work..
anyways, that leaves me again with my initial problem, and i do have an hypothesis. I THINK (because I THINK i remember this happening to me before), that the battery won't start charging until windows has started, and the jump star power the battery has is not enough to get it started (tried to tape it and leave it for a while to see if it charged a bit more, but didn't work, the phone turns on but goes out when loading, and since i've my wiz pretty loaded it takes its time to load).
So to try this out i would need a way to charge the battery manually, and i don't have access to another wiz to have it charged (my friend had a spare batt because his wiz is broken).
So, if you have a solution to this, ANY different solution, or even an IDEA, please give me a hint!
For what i've read, this are common problems, so there must be something out there.

Man, that's a bad thing
I'll try to help you as much as I can.
You are right about Wiz only start charging when it's on. After my N78 was stolen and I went back to the Wizard, the battery was without any charge for months... I plugged it and no red LED... Turned it on and, bingo, red LED and charging!
The voice command and the on/off buttons are the same, so (in theory) it would work 100% IF you were able to change their places (at least for me, it is impossible to do manually, never found any good equip here =\ )
With a lot of patience (and a small soldering iron) I would try to take the voice comm button off and place it where the on/off was.
For the battery, maybe someone here can point if there is a "battery charger" standalone device, or such a thing...
Good luck man

hey thanks for the quick reply!
i'm not thinking of doing it myself, i'm not not that precise nor is my solder, but i know a guy, same dude that fixed my usb. I like that idea more than the other, but i guess that remapping the screen on/off and using the soft reset button would be much safer.. i haven't made up my mind about that yet.
Weir thing about MY wiz, at least thats what i think happened to me last time my battery was completely discharged, is that not only the device must be ON for it to charge, but it needs to have WINDOWS already loaded, i know for most devices it's not like that, but i think thats how mine works, or at least thats the only explanation i could find!
btw, i love your case modding concept, and since i might have my wiz sitting for a while, i might go ahead and try something too! nothing as extreme as yours of course.. i'd love to see more updates on your project along with some guide to see what ideas i can take

slight detail while thinking my options.. if i was to remap the screen on/off function to another button, would i need to have the device in sync? or connected via cable? because when i had the usb soldered, don't know how nor why (all the pins seem to be ok) but the device won't be recognized by any computer, usb only works for charging (or used to work, at least, still haven't figured why it won't charge now).
If its only an app that i can load to the phone, once i have it working (that if i ever will), i can load the app thru minisd, BT or IrDa so that would't be a problem.. i haven's investigated that issue yet.

Hey jinxie, how's your Wizard?
If you're still stuck with the battery (I hope not), check this out...
I think this will solve your battery problem:
http://forum.xda-developers.com/showpost.php?p=4963547&postcount=5
That's probably to work, just be carefull with the battery's temperature. If it starts to heat, stop the process and wait it to get normal, then start again.
Good luck!

i tried keeping the wires attached to the contacts for a while, didn't think it'd work better doing it just for a little and then repeating the process, i'll try that!
yeap, i'm still stuck and i think i will be for a while, i have to solve the battery issue first (would be useless to do anything else if i'm not certain i will get it to work), then i have to decide what i am going to do with the power button, and then i might paint it, i'm thinking matte black, or maybe take some ideas from your project if you have made any progress at the time!
thanks for the tip, i'll try it today and i let you know how it went

development: phone DOES NOT turn on with the soft reset button as i thought, i was sure it did, but after jumping the bat once again, tried the wiring method (not repeating the jump start but wiring it directly to de device pins), and tried to turn it on with soft reset and dind't work, while it does turn on with the power button, wich is broken, so in order to turn it on i cannot have the phone assambled, wich means that in order to try to make it work, i will need to hold the battery attached with my hands, and it is a pain in the.. you know where.
update: i wired the charger i was using to jump start the battery to the pins in the wizard, then held the battery in place with my hand, with a small screwdriver i pushed the broken power button. wizard turned on, IT FINALLY LOADED WINDOWS, but don't rush, i then (with my MOUTH) connected the USB wall charger to the port in the phone, and removed the wiring, i was expecting the goddamn light to turn on and the screen to tell me that my phone was finally charging. I WAS WRONG. then i had to let go because my hand was killing me and it went off
and the damn thing refuses to charge! what could it be????????
2nd update: I AM MACGYVER !
i figured the wiring had given the bat enough power to load windows on its own, so tried once more holding everything together with my hand but without wiring the pins this time, and at last the amber light turned on!!! im so proud of myself lol
SO NOW: device works ok, charges ok, battery has enaugh power to load windows, WHAT CAN I DO ABOUT THE BROKEN POWER BUTTON? i know you can't remap the power function since its hardware, but the screen on/off function might be remapped. soft reset button DOES not turn on the phone, is there any other way of turning it on? or my only option is to take off the voice command button and soldering it where the power button should be?

well, found the little button part that was missing, glued it (yes, GLUED it), and it kinda worked, i had painted the casing already, so i assembled everything back again. i used a folded piece of paper to hold the button still so it won't fall again and i think it was too big cause now its kind of hard to press but i can live with that, what i cannot live with is NO SIGNAL.. i mean, CMON!! are you kiddin me? now that the button works, battery works, phone assembled, and now this?? when i dissassembled the phone i forgot to take out the sim card, so the metal parts that hold it opened a bit, but i pressed them back, the sim in no way loose, so i guess i might have screwed the attenna :S
i've just checked, i can see the sim contacts so... [CENSORED] !!!
also now the screen looks weird.. like if it had less colours, like when you format your pc and haven's installed the graphic drivers yet, 3d effects look funny..

Hey man, have you painted ALL the Wizard parts, on both sides?
'Cause there is one that has a piece of copper board inside. It makes contact with the antenna. Without that contact, you'll never have signal
The piece I'm talking about is the one that has the camera protection, saying "1.3 MP camera". Look at its back and see if there's no paint on a green and golden plate. Remove the paint if it got there (the golden part is the important one, since it makes contact with the antenna).
Good luck man!

hahah lol, no of course i didn't paint both sides! but anyways im gonna take it apart again, clean it, and try again..
done. it had some paintng yes, but they were very tiny spray drops, so i don't think that is, anyway i cleaned it. On the other hand, i found that the antenna is loose on the left side :S what can i do about it?

[Q] stuck power button?

Recently my Blackstone has been having fits of trying bring up the Quick Shutdown menu. It sometimes goes an hour or two without bother, then once a minute, then sometimes just does it repeatedly, culminating in a
"no storage to create bitmap"
error when it runs out of RAM trying to apply it, I imagine.
I'm using a recent Energy ROM about a month old.
The only thing I can think of is that the power button up top has been damaged, and is sometimes sticking - tapping or otherwise playing with it seems to have no effect on whether this happens or not... as you can quite imagine it's making the device barely usable.
Has anyone replaced a power button, or stripped it to clean it? Can you get the button separately? What's the assembly actually like? Any thoughts at all?
Just wondering, before I end up with a small box of bits...

Well that wasn't so bad.
Found a pictorial guide on YouTube and got stuck in.
http://www.youtube.com/watch?v=G3mLanWubZc
A miniature *driver or a micro flat head will do most, plus some larger sizes for levering plastic. Not the easiest or most obvious disassembly, but I spend a lot of time stripping laptops so not too bad.
I stripped as far as removing the board behind the power switch, exposing it as much as possible, and removing it's spill cover. As it's a sealed push-to-make type microswitch, there's not much you can do other than:
1. clean all around it and scrub with a toothbrush.
2. apply pressure to the switch to make contact, hold it there, and make very gentle, small circular movements. There's just enough give in the mounting film for this, effectively allowing you to scrub the interior contacts, and possibly dislodge any crap or corrosion that may have been there.
Button clicks are noticeably better, I reassembled, and issue gone so far.
Hope that helps for anyone else searching.

[Q] Power button repair

Power button is completely dead (well the contact at least),
thankfully I can still use adb to reboot the phone from cold start (although its a hassle everytime the phone dies).
What I need to know is exactly what component needs replacing.
I'm assuming its this, Audio-Volume-Button-Power-Flex-Ribbon-Cable
Since it looks like the only component I found on ebay with what seems to be exactly what the power button is squeezed on.
Can anyone confirm it before I place my order and mangle my phone to hell?
Thanks in advance.

nee_vak said:
Power button is completely dead (well the contact at least),
thankfully I can still use adb to reboot the phone from cold start (although its a hassle everytime the phone dies).
What I need to know is exactly what component needs replacing.
I'm assuming its this, Audio-Volume-Button-Power-Flex-Ribbon-Cable
Since it looks like the only component I found on ebay with what seems to be exactly what the power button is squeezed on.
Can anyone confirm it before I place my order and mangle my phone to hell?
Thanks in advance.
Click to expand...
Click to collapse
That looks right. Mine was having trouble too. Turns out the little metal circle that was taped to the top of the button had fallen off. My solution was to get a small piece of aluminum foil about 1cmx2cm. Fold it in half and then mold it around the white plastic "button" inside the case shell. Then just carefully put the case back together. It works. Not as good as new, but I can turn it off/on just fine. Just take a bit more pressure than stock.