OnePlus 5 not ringing on incoming calls. - OnePlus 5 Questions & Answers

Hello, i've a problem with my Oneplus 5. Most of the time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound.
Slider is in ring position. The speakers are fine. Music etc. works great. Its really annoying, i miss so many important calls. Any solutions?

[email protected] said:
Hello, i've a problem with my Oneplus 5. Every time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound.
Slider is in ring position. The speakers are fine. Music etc. works great. Its really annoying, i miss so many important calls. Any solutions?
Click to expand...
Click to collapse
It sounds strange, but did you set a ringtone and check if it's working in ringtone settings and also the volume of ringtone isn't too low?

strongst said:
It sounds strange, but did you set a ringtone and check if it's working in ringtone settings and also the volume of ringtone isn't too low?
Click to expand...
Click to collapse
This issue doesn't happen always. Sometimes it will ring. Sometimes it will not. without changing any settings.
Sometimes changing the Alert Slider to Silent position and bringing it back to Ring Mode helps.

[email protected] said:
... Every time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound...
Click to expand...
Click to collapse
[email protected] said:
This issue doesn't happen always. Sometimes it will ring. Sometimes it will not. without changing any settings.
Sometimes changing the Alert Slider to Silent position and bringing it back to Ring Mode helps.
Click to expand...
Click to collapse
? Everytime or not?
Please give also information about your rom, gapps version, additional mods and apps. Bootloader unlocked and magisk installed?
Have you tried to clean install the rom?

strongst said:
? Everytime or not?
Please give also information about your rom, gapps version, additional mods and apps. Bootloader unlocked and magisk installed?
Have you tried to clean install the rom?
Click to expand...
Click to collapse
Not everytime. Most of the time it happens like that. 6 out of 10 times.
Phone is not rooted. Bootloader is not unlocked.
Android version: 8.0.0
oxygen version: 5.0.2

[email protected] said:
Not everytime. Most of the time it happens like that. 6 out of 10 times.
Phone is not rooted. Bootloader is not unlocked.
Android version: 8.0.0
oxygen version: 5.0.2
Click to expand...
Click to collapse
Any suggestions? i have seen many OP5 users facing the same problem and complaining in oneplus forums. Looks like they are deleting many of the threads related to this issue.
Anyone else faced the similar issue here ?

Me too, it only gets solved with a restart. Totally stock OB5.
Its known in OP forums, I hope it gets solved in next releases.

I have that issue too, but probably happens with Whatsapp messages. And yes, the only fix seems to be a restart. I've noticed this starts happening after a couple days of no restart. Cheers!

Its a known bug, you can solve *temporarily* by setting a preinstalled ringtone. This bug happens only when you set a custom ringtone.

yz999zz said:
Its a known bug, you can solve *temporarily* by setting a preinstalled ringtone. This bug happens only when you set a custom ringtone.
Click to expand...
Click to collapse
I never faced this problem with custom ringtone(xXx 9.6 ob5)

There is a fix for this problems with no ring 5.0.4
https://forums.oneplus.net/threads/oxygenos-5-0-4-ota-for-the-oneplus-5.793158/

I am having one plus 6 and from last two days it is not ringing i tried and find out all the required solution and necessary steps but still it is not ringing.
i have procured on 30th May2018.

2018hemant said:
I am having one plus 6 and from last two days it is not ringing i tried and find out all the required solution and necessary steps but still it is not ringing.
i have procured on 30th May2018.
Click to expand...
Click to collapse
This was a known bug for oneplus 5. They released a new update to fix this.
Not sure whether it is same for oneplus 6

I recently updated to 5.1.5 and the no ring problem started for me (

Related

No ring volume on HD2

Ever since I purchased my HD2 (Telstra) in February, I have had a problem where the ring volume intermittently switches off and I cannot hear incoming calls. At some stage after with no attempted fix, another call comes through and the phone rings fine at the volume I have set. The problem doesn't seem to be attached to certain callers, it seems to do it at times no matter who calls.
The phone actually rings (albiet silently) when the problem occurs as I see the phone go to the incoming caller screen, but there is no ring volume. When I check the volume of the ring tone on the phone after the call it is still set to a bit under half way.
I have the original Telstra ROM installed. haven't tried the new one yet.
Has anyone else had this issue and found a solution? I don't want to go to all of the effort to reinstall everything just to find out that the problem still occurs.
Thanks.
Same here!
I have the US version but have had this issue with both the stock US rom as well as the offical update they just posted.
A soft reset fixes it, but its totally random and is a major pain in the ass.
Any tips? Please help!
i have the same exact problem with my leo.
does someone have a resolution for this?
Me too!
Glad to know it's not just my HD2 that has this issue. I run the UK stock ROM and have suffered with this since I first got the phone! Most of the time it's fine, just every now and again goes quiet and I miss a call... I have even had the ringtone start loud, and then fade out. Would love to know if there is a fix for this......
Hi boys,
i've a similar issue with my Acer S200 with Manila ROM (OS version 5.2.23123, Manila version 2.5.20153712.0).
In a randomic way, suddenly the ringtone volume goes zero. I have usually ringtone+vibration, and vibration disappear too, together with ringtone....!
So with a new call, i can see the "incoming call" sceen but no sound and no vibration alert me...
With a soft reset i can solve, but i cannot understand what is the condition that triggers this problem....
I have a disimilar issue, the sound of the HTC HD2 phone call keypad is too loud, anyway to silence it?
it is not problem go to sound settings and close quiet ring on pickup
feyisetan said:
I have a disimilar issue, the sound of the HTC HD2 phone call keypad is too loud, anyway to silence it?
Click to expand...
Click to collapse
go to settings , personal , phone, keypad ,and close it
hoss_n2 said:
it is not problem go to sound settings and close quiet ring on pickup
Click to expand...
Click to collapse
not active.
The problem sound like a bug, instead.
andremales said:
not active.
The problem sound like a bug, instead.
Click to expand...
Click to collapse
mine don't have this
Erm.. try this
Settings > Sound & Display > look for "Single Volume" and turn it OFF.
whenever I press the volume key it has the option to switch between System & Ring Volume Level.
Hope it helps!
nothing helped.. performed a hard reset, now the problem is gone
No ring volume
try this: HKLM\Software\HTC\VolumeOverlay --> Set "Default Page" to 0
It works on my T-Mobile hd2
gutchin said:
try this: HKLM\Software\HTC\VolumeOverlay --> Set "Default Page" to 0
It works on my T-Mobile hd2
Click to expand...
Click to collapse
Thanks, will try that. hope it helps
i will, thanks!
.mp3 extention causes the problem.
try .wma format, it should solve the problem
best solition
What is the best solution for this problem?? Change the REG Key or. Change .mp3 to .wma???

Issue, volume goes quiet out no reason

My alarm clock failed me again this morning! This is the second times in less than 1 month. This is quite annoying and I don't even understand WHY?
Settings are correct, volume set at about 50% and it works (most of the time ) fine. But this morning when the alarm rang out, for not reason, volume was barely audible.
And I actually noticed that all other sounds (ringtone, notification and media) had the same problem. I tried to set media volume to max, I could ear some sound but nothing compare to loud sound it should be. I didn't find any way to fix this, except rebooting my gs. After that everything was working perfectly fine.
Anyone with the same problem? Thanks in advance for your help.
Bilubilu28 said:
My alarm clock failed me again this morning! This is the second times in less than 1 month. This is quite annoying and I don't even understand WHY?
Settings were correct, volume set at about half as usual and it works (most of the time fine. But this morning when the alarm rang out, for not reason, volume was barely audible.
And I actually noticed that all other sounds (ringtone, notification and media) had the same problem. I tried to set media volume to max, I could ear some sound but nothing compare to loud sound it should be. I didn't find any way to fix this, except rebooting my gs. After that everything was working perfectly fine.
Anyone with the same problem? Thanks in advance for your help.
Click to expand...
Click to collapse
Tell us a bit about the firmware you are running, any custom ROM's? Eclair or Froyo?
Actually I used the wrong forum, my phone is a Galaxy S I9000 released for the Japanese market (Japanese name: GALAXY S SC-02B). Appreciate if an admin can move this topic to this appropriate forum, thx.
Here are the details:
Firmware version: 2.2
Baseband version: SC02BOMJJ1
Kernel version: 2.6.32.9 [email protected] #1
Build number: FROYO.OMJJ1
I also use the free version of AudioManager as volume manager
Hey,
did you find any solution to this problem? Same thing happened to me, like even set to maximum sound was really low afterall for some reasons.
any updates?
oldergod said:
Hey,
did you find any solution to this problem? Same thing happened to me, like even set to maximum sound was really low afterall for some reasons.
any updates?
Click to expand...
Click to collapse
Check this link and give it a try
http://forum.xda-developers.com/showthread.php?t=735918
@Oldergod: Unfortunetaly not, still looking how to fix this
@chichu_9: Thanks a lot, I will try this and keep you updated
Hi guys, unfortunetaly the issue in this post is slightly different from mine.
Yesterday, when i was playing with bluetooth and listening music from my sgs on my laptop same thing happened...
Sent from my SC-02B using XDA App

[Q] Receiving calls issue

This happened almost every time when I receive a call.
When I pick up the phone as normal,
a few seconds later, the call is still going on but I am not able to hear anything.
Not even a noise!
I'm not sure whether this is a rom issue, kernel issue or the sim card...
Can anyone help me please?
Many thanks!
Could be either one. Try flashing a different kernel, if that doesn't fix it, try flashing a different rom.
xecut said:
This happened almost every time when I receive a call.
When I pick up the phone as normal,
a few seconds later, the call is still going on but I am not able to hear anything.
Not even a noise!
I'm not sure whether this is a rom issue, kernel issue or the sim card...
Can anyone help me please?
Many thanks!
Click to expand...
Click to collapse
Were you using BT headset with WiFi was on?
http://forum.xda-developers.com/showthread.php?t=2046479
xecut said:
This happened almost every time when I receive a call.
When I pick up the phone as normal,
a few seconds later, the call is still going on but I am not able to hear anything.
Not even a noise!
I'm not sure whether this is a rom issue, kernel issue or the sim card...
Can anyone help me please?
Many thanks!
Click to expand...
Click to collapse
Just in case: for incoming call if you swipe from right to left you do not hear anything while the caller gets your voice mail. If you swipe from left to right you get the call.
xecut said:
This happened almost every time when I receive a call.
When I pick up the phone as normal,
a few seconds later, the call is still going on but I am not able to hear anything.
Not even a noise!
I'm not sure whether this is a rom issue, kernel issue or the sim card...
Can anyone help me please?
Many thanks!
Click to expand...
Click to collapse
It happens to me everytime I install Xlouder mod or any xLOUD mod, solution: reflash your rom

Why are ringtones quiet when the phone starts ringing?

Whenever I get a call, the ringtone is very quiet for a couple of seconds before suddenly playing at full volume. Increasing volume is disabled, so does anyone know why it does this?
StuartTheFish said:
Whenever I get a call, the ringtone is very quiet for a couple of seconds before suddenly playing at full volume. Increasing volume is disabled, so does anyone know why it does this?
Click to expand...
Click to collapse
Try checking and unchecking increasing volume a few times in the settings then. If that does not fix the problem you might be able to try wiping all data to do with the phone and sound settings in Settings > Applications..
It was doing it even when new out of the box though, and also when I first installed XXUAMDN, so it's definitely not an app issue or anything. Tried toggling the increasing volume toggle several times too.
StuartTheFish said:
Whenever I get a call, the ringtone is very quiet for a couple of seconds before suddenly playing at full volume. Increasing volume is disabled, so does anyone know why it does this?
Click to expand...
Click to collapse
almost all new phone act like that, it is normal.for not to be "surprised" at first ring :good:
So how can I disable that behaviour?
StuartTheFish said:
So how can I disable that behaviour?
Click to expand...
Click to collapse
you cant, but i dont know if you can when it is rooted
I'm rooted, so if anyone knows then feel free to share!
This S4 is my first Android phone and i was wandering this also as my phone has always done that for about the first 2 seconds which ive found very strange, never found a way to change it either.
I've had several android phones, but this is the first to do it.
My previous note 2 and the wife's s3 don't he same (as well as my s4).
Unsure if it's an android thing or Samsung thing.
I think it's so the phone ringing when your not expecting it doesn't frighten the living daylights out of you!
Sent from my GT-I9505 using Tapatalk 2
It's definitely not an android thing, otherwise my previous 3 phones would have all done it too and I'd already have had a 5 year head start on learning how to stop it!
Right, just found it's a Samsung and LG thing. Seems you can edit the secphone.apk if you're rooted, or alternatively you can download an app called "disable increased ring" from the play store. With this app you get a persistent notification that it's running, but then if you go into application manager you can disable notifications for it. I tried the app and it works, no root access or custom rom needed.
Flash Omega or Wanamlite ROMs, they have this "feature" disabled
winwiz said:
Flash Omega or Wanamlite ROMs, they have this "feature" disabled
Click to expand...
Click to collapse
Thanks, just found an app that disables it anyway. What a stupid "feature".
I have this exact same problem on my s3 mini. So it's deffo a Samsung thing... Thanks for posting different solutions
"Disable Increasing Ring" app works fine so far.

Notification sound bug

Does anybody face this bug" notification sound automatically go into the vibration mode,restart to get everything back to normal"??i tried cear partition cache but didn't help this method..help plz
I also have the same issue. In my case, notification sound or ring comes from earpiece speaker instead of main speaker so it's too low to be heard. Not sure about the root cause. Reboot definitely helps but quick way to fix it is to call any number(like 111) and hang up after putting it on speaker. Is anyone else facing the same issue?
I can confirm that notification/call ringtone goes silent automatically in v323 also. DND is not activated and no power saving module/mod is enabled. This is an annoying bug and frequently causes me to miss important calls and notifications
Same here.
I solved my problem this way..i dont know if it will work for you friends..
Step 1 download the zedge app from playstore
Step 2 download the htc reactive notification tone
Step 3 set it via phone setting but select zedge app
I dont have the call ringtone problem i set "RING 1"
check it guys ..and tell me if it is working or not?
Thanks. sorry for bad english!
Sayan Duary said:
I solved my problem this way..i dont know if it will work for you friends..
Step 1 download the zedge app from playstore
Step 2 download the htc reactive notification tone
Step 3 set it via phone setting but select zedge app
I dont have the call ringtone problem i set "RING 1"
check it guys ..and tell me if it is working or not?
Thanks. sorry for bad english!
Click to expand...
Click to collapse
Didn't work for me. Do you guys have any smartwatch connected via Bluetooth? I do and may be it is the root cause of this issue?
I think this issue definitely has something to do with Samsung gear S3. Whenever I turn off and back on the Bluetooth, issue appears to be gone for few hours.
Guys i think the new 326 update fixed this issue..whats say?
I still have this issue but it's not so frequent now. It comes back in 2-3 days after reboot.
Issue is there. Randomly no notification. 326
Sayan Duary said:
Does anybody face this bug" notification sound automatically go into the vibration mode,restart to get everything back to normal"??i tried cear partition cache but didn't help this method..help plz
Click to expand...
Click to collapse
I experience it too. But in my case, I don't have to restart the phone, only turn it back to ring mode works to fix it although only temporarily.
It happens randomly, if I'm not using my phone for about 15 minutes, not always happen but randomly, occasionally happen.
I don't have any smartwatch apps or alike installed, but I'll check for other apps that might causing it.
I wish whether it's a bug from Asus or mistake from my side, it can be fixed somehow, because it's annoying.
Still looking for the solution.
=========
UPDATE: SOLVED (A long ago actually, sorry I just write this now)
An app caused it. It has to do with timer and notification sound triggering at some preset times a day.
After I uninstall the app, all is OK.
Hey guys, I am too facing the issue. But root cause seems to be this.. When I open any app that gives some audio output, n I immediately try to reduce the volume. Somehow the ringer volume also goes down along with media. N after this whenever I press the volume rocker, it doesn't work on ringer volume but on media volume. Once I restart it works fine but same thing repeats if I do what I mentioned.
Hi guys anyone experience after the update or Android become Android 8.0 my phone do not have signal anymore

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