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Hi guess
my phone s4 9500 Water leakage him
when batterie empty , I never did not want to engage in
i watch video in youtube how to fix it and clear the phone but nothing
i buy a VolteMetre Which is used in current measurement
how i can fix it thanx Friend
You have to let it dry for like 2-3 days
i leave him more than one week
nothing
This device is deader than a doornail.
If you absolutely must fix this device, purchase a new motherboard. Otherwise, get a newer device.
friend how i can't get where is the problem
With the exception of distilled water, all water on the planet has chemicals and minerals that are floating about in solution between the water molecules. Depending on the location, some municipalities will chlorniate and flouridate the water; the former to guard against bacterial contamination, the latter to enhance the strength of teeth. In combination with electrical current, the chemicals and minerals corrode metal pins and contacts, either breaking the connection, or causing a bridge between two connections. Eventually the combination of the corrosion and the electrical current will destroy the components, causing the device to die.
If the device was only dipped in water for a few seconds and quickly snatched out, it may be salvageable so long as the battery is pulled quickly and the device buried in something that absorbs water, like rice. If the device is in water for longer than a few seconds or so, then the device is likely dead. In your case, your device is dead, and you should be looking into a newer device.
how i can't test if there a problem in this
fpc connceteur
To be quite blunt, it's up to you if you want to spend the time trying to trace every single component for signs of damage, but you'll be spending a LOT of time doing so. With water damage, every component on the board has either corroded connections or has completely burned out. It's unlikely you'll be able to revive the board, and it's much too labor intensive to make it worthwhile, which is why your only real options are what I gave you in post #4 of the thread.
As far as the S7 edge goes with IP68,
I can honestly say my S7 Edge has never been submerged in water or been dropped and is in extremely good condition. Even the liquid damage indicator symbol is in perfect condition and shows no sign of water which Samsung had advised me.
Today I got an update from Samsung saying I have to pay £200 for them to fix the charging port on my device because the warranty had been voided due to moisture on the charging port or USB cable whilst the phone had been plugged in which has caused the charging port to "short out".
Even if the phone had been submerged in water ect then shouldn't the following be amended:
Samsung advertise the S7 Edge massively on the water resistant feature, IP68 the highest rating possible for water resistance
The phone has a moisture detector feature that detects water whilst charged in and advises you
I am quite shocked to be honest I have looked after this phone never installed a custom ROM , dropped , or submerged in water. (maybe a little bit of rain) but surely that can not void the warranty on a device heavily advertised as IP68 and water resistant?
Does anybody agree with Samsung decision here? , I have attached some picture of the Charging Port sent across from the engineer
Once the engineer inspected the unit they noted that the USB connector is contaminated with dirt and dust, as well as a visible green liquid residue. The liquid contamination may have been transferred from the charging cable, which is not waterproof, however the cable wasn't present for inspection.
The engineer has concluded that a short circuit may be caused by liquid contamination in the USB cable. This would result in the reported issues with charging.
In situations where evidence of liquid ingress and/or physical damage is found, this invalidates the terms and conditions of the Samsung Warranty supplied with the unit as this is not a manufacturing/component failure.
Does anybody know if a wireless charging pad would work on device if the USB connecter doesn't work?
Regards Craig
Just to point out some misconception
-IP68 isn't the highest water resistant. IP68 certified device can easily fail IP65 test.
IP68 also doesn't protect the phone against water vapour/gas. which mean very humid weather (ex.rainny day) can also damage your phone.
-S7 doesn't have moisture detector but have "short circuit" detector. So it doesn't have to be water that trigger the moisture warning. Yup, dust and dirt can.
Sent from my SM-G935F using Tapatalk
The sticker by the sim card tray is white with red x's on and the water indicator on top of the loud speaker inside the phone is also white with red x's on , this phone has never been in contacted with water as long as I've had it and these stickers prove that.. If Samsung advertise something as IP68, I expect it can handle being submerged in water yet alone heavy rain. This is what you are paying for as advertised by Samsung.
Samsung believe the "short" has been triggered by water as a result why the greenish stuff is their in charging port.
I do stand corrected the Galaxy S7 edge doesn't have a moisture detector , however it does monitor the current coming from the port (which is used for other tasks, such as maintaining optimal charge from the wall) and will lock things down if anything untoward, like H2O
"The device will protect itself, so if it was to detect something wrong with the amount of current running to it, it wouldn't charge and will warn you,"
Either way I think Samsung shouldn't be asking for £200 to fix my device .
duffy1807 said:
As far as the S7 edge goes with IP68,
I can honestly say my S7 Edge has never been submerged in water or been dropped and is in extremely good condition. Even the liquid damage indicator symbol is in perfect condition and shows no sign of water which Samsung had advised me.
Today I got an update from Samsung saying I have to pay £200 for them to fix the charging port on my device because the warranty had been voided due to moisture on the charging port or USB cable whilst the phone had been plugged in which has caused the charging port to "short out".
Even if the phone had been submerged in water ect then shouldn't the following be amended:
Samsung advertise the S7 Edge massively on the water resistant feature, IP68 the highest rating possible for water resistance
The phone has a moisture detector feature that detects water whilst charged in and advises you
I am quite shocked to be honest I have looked after this phone never installed a custom ROM , dropped , or submerged in water. (maybe a little bit of rain) but surely that can not void the warranty on a device heavily advertised as IP68 and water resistant?
Does anybody agree with Samsung decision here? , I have attached some picture of the Charging Port sent across from the engineer
Once the engineer inspected the unit they noted that the USB connector is contaminated with dirt and dust, as well as a visible green liquid residue. The liquid contamination may have been transferred from the charging cable, which is not waterproof, however the cable wasn't present for inspection.
The engineer has concluded that a short circuit may be caused by liquid contamination in the USB cable. This would result in the reported issues with charging.
In situations where evidence of liquid ingress and/or physical damage is found, this invalidates the terms and conditions of the Samsung Warranty supplied with the unit as this is not a manufacturing/component failure.
Does anybody know if a wireless charging pad would work on device if the USB connecter doesn't work?
Regards Craig
Click to expand...
Click to collapse
yes, wireless charging will work, if the usb connector does not work.
but you need to fix the usb port as any issues with your rom can only be fixed through the usb port.
there are some issues that can be fixed through internet only if you can access the internet through your phone.
duffy1807 said:
The sticker by the sim card tray is white with red x's on and the water indicator on top of the loud speaker inside the phone is also white with red x's on , this phone has never been in contacted with water as long as I've had it and these stickers prove that.. If Samsung advertise something as IP68, I expect it can handle being submerged in water yet alone heavy rain. This is what you are paying for as advertised by Samsung.
Samsung believe the "short" has been triggered by water as a result why the greenish stuff is their in charging port.
I do stand corrected the Galaxy S7 edge doesn't have a moisture detector , however it does monitor the current coming from the port (which is used for other tasks, such as maintaining optimal charge from the wall) and will lock things down if anything untoward, like H2O
"The device will protect itself, so if it was to detect something wrong with the amount of current running to it, it wouldn't charge and will warn you,"
Either way I think Samsung shouldn't be asking for £200 to fix my device .
Click to expand...
Click to collapse
Red X's mean it has been in contact with water. Otherwise the stickers would be all white. Samsung does not cover water damage. Therefore, if the stickers have red x's then Samsung could claim that any damage was caused by water. There's really nothing you can do unfortunately.
Hate to say it, but for someone who says they looked after their phone and never put it near water, that sure looks grim and water damaged imo.
Sent from my SM-G935F using XDA-Developers Legacy app
I also agree that the charging port does look grim its the only thing on phone but if anything I think it looks more like dust. the actual phone is fine as agreed by engineers. I still feel Samsung should fix the phone under warranty due to these too point.
1 . The Samsung Galaxy S7 Edge is advertised in and I quote "you can run in the rain and play in the mud, spill on it, splash it, dunk it, then wipe it off and keep going. The IP68 dust- and water-resistance Ingress Protection rating means your device is completely protected against dust, and it is water-resistant in up to 5 feet of water for up to 30 minutes" - REF : http://www.samsung.com/us/support/answer/ANS00047867/
2. Samsung also advertise the S7 and S7 Edge having a feature that monitors the current coming from the charging port and will LOCK the device when something has been detected in the charging port for example water. The device should protect itself, so if it was to detect something wrong with the amount of current running to it and when it does, it should stop charging and make the user aware of this and says something like Moisture detected. THEREFORE at no point my phone should have been allowed to take a charge that is over the allowed current which has caused the shortage and if indeed the engineer's report is correct regarding moisture / liquid contamination as a result of charging the phone it has now shorted the charging port and Samsung should not have voided the warranty due this.
Here is the response Samsung issued me.
Further to our telephone conversation today regarding the recent inspection carried out on your Samsung Galaxy S7 Edge.
I can confirm that our engineer has determined that the issues you have experienced with your phone are not due to a manufacturing fault. Instead, our engineer has concluded the cause to be liquid damage. Our engineer has stated that short circuit during charge may be caused by liquid contamination in the USB cable.
The first observation of our engineer was that the device is in worn condition. No cracks on the LCD or back glass were visible. No physical or liquid damage to the device was detected. The LDI is not activated on your IP68 rated device. The USB connector is contaminated with dirt and dust and green liquid residue is also visible. Liquid contamination may be transferred from charging cable. The cable is not waterproof.
At no time has anyone from the Product Liaison Team agreed to repair your phone as a one time warranty exception. I do apologise if you were incorrectly led to belive this to be the case. The one time warranty exception covered only the free of charge inspection.
Regretably, your phone has been deemed out of warranty for the reasons outlined above and, as such, any repair you consent to would be chargeable. Please let me know if you would like me to contact Anovo to arrange for them to provide you with a quotation for a repair. Alternatively should you so wish, I can instruct Anovo to return your phone unrepaired.
duffy1807 said:
I also agree that the charging port does look grim its the only thing on phone but if anything I think it looks more like dust. the actual phone is fine as agreed by engineers. I still feel Samsung should fix the phone under warranty due to these too point.
1 . The Samsung Galaxy S7 Edge is advertised in and I quote "you can run in the rain and play in the mud, spill on it, splash it, dunk it, then wipe it off and keep going. The IP68 dust- and water-resistance Ingress Protection rating means your device is completely protected against dust, and it is water-resistant in up to 5 feet of water for up to 30 minutes" - REF : http://www.samsung.com/us/support/answer/ANS00047867/
2. Samsung also advertise the S7 and S7 Edge having a feature that monitors the current coming from the charging port and will LOCK the device when something has been detected in the charging port for example water. The device should protect itself, so if it was to detect something wrong with the amount of current running to it and when it does, it should stop charging and make the user aware of this and says something like Moisture detected. THEREFORE at no point my phone should have been allowed to take a charge that is over the allowed current which has caused the shortage and if indeed the engineer's report is correct regarding moisture / liquid contamination as a result of charging the phone it has now shorted the charging port and Samsung should not have voided the warranty due this.
Here is the response Samsung issued me.
Further to our telephone conversation today regarding the recent inspection carried out on your Samsung Galaxy S7 Edge.
I can confirm that our engineer has determined that the issues you have experienced with your phone are not due to a manufacturing fault. Instead, our engineer has concluded the cause to be liquid damage. Our engineer has stated that short circuit during charge may be caused by liquid contamination in the USB cable.
The first observation of our engineer was that the device is in worn condition. No cracks on the LCD or back glass were visible. No physical or liquid damage to the device was detected. The LDI is not activated on your IP68 rated device. The USB connector is contaminated with dirt and dust and green liquid residue is also visible. Liquid contamination may be transferred from charging cable. The cable is not waterproof.
At no time has anyone from the Product Liaison Team agreed to repair your phone as a one time warranty exception. I do apologise if you were incorrectly led to belive this to be the case. The one time warranty exception covered only the free of charge inspection.
Regretably, your phone has been deemed out of warranty for the reasons outlined above and, as such, any repair you consent to would be chargeable. Please let me know if you would like me to contact Anovo to arrange for them to provide you with a quotation for a repair. Alternatively should you so wish, I can instruct Anovo to return your phone unrepaired.
Click to expand...
Click to collapse
Personally I would send it back to them again and threaten court action based on false advertising, they advertise this phone as a guy dropping it in a sink full of water and still working fine, (I guess when he dropped it in the sink, some higher force of power stopped any water getting in the charging port), so is it water proof or not samsung or is it going to blow up when I get a single drop of rain water in the charging port whilst running for the bus with the phone in my hand.
https://www.youtube.com/watch?v=E__fCHZkjKg
https://www.youtube.com/watch?v=MKJ3LexzDYk#t=27.2963125
Its considered in the UK as false advertising and looked down on a fair bit, Samsung wouldnt stand a chance.
It clearly states water resistant... i.e splash proof... not water proof.
Same issue
duffy1807 said:
As far as the S7 edge goes with IP68,
I can honestly say my S7 Edge has never been submerged in water or been dropped and is in extremely good condition. Even the liquid damage indicator symbol is in perfect condition and shows no sign of water which Samsung had advised me.
Today I got an update from Samsung saying I have to pay £200 for them to fix the charging port on my device because the warranty had been voided due to moisture on the charging port or USB cable whilst the phone had been plugged in which has caused the charging port to "short out".
Even if the phone had been submerged in water ect then shouldn't the following be amended:
Samsung advertise the S7 Edge massively on the water resistant feature, IP68 the highest rating possible for water resistance
The phone has a moisture detector feature that detects water whilst charged in and advises you
I am quite shocked to be honest I have looked after this phone never installed a custom ROM , dropped , or submerged in water. (maybe a little bit of rain) but surely that can not void the warranty on a device heavily advertised as IP68 and water resistant?
Does anybody agree with Samsung decision here? , I have attached some picture of the Charging Port sent across from the engineer
Once the engineer inspected the unit they noted that the USB connector is contaminated with dirt and dust, as well as a visible green liquid residue. The liquid contamination may have been transferred from the charging cable, which is not waterproof, however the cable wasn't present for inspection.
The engineer has concluded that a short circuit may be caused by liquid contamination in the USB cable. This would result in the reported issues with charging.
In situations where evidence of liquid ingress and/or physical damage is found, this invalidates the terms and conditions of the Samsung Warranty supplied with the unit as this is not a manufacturing/component failure.
Does anybody know if a wireless charging pad would work on device if the USB connecter doesn't work?
Regards Craig
Click to expand...
Click to collapse
i have had the exact same issue when an object got stuck within my headphone jack. The customer service lady said it would be free when in fact they sent me a bill. I talked for hours and eventually got the charges revoked, make sure to speak up and don't force yourself to pay those prices.
Dear all,
Could someone please tell me how a battery of S7 edge is replaced? If i give it at an official outlet, and get it replaced, can someone from other place while selling the phone, come to know that the phone was opened?
They have to weaken the glue on the back of the phone (the machine they use to do this also weakens the glue on the screen.). Then they lift off the back glass and replace the battery.
If you get this done at a Samsung Certified Repair outlet then you would never be able to tell that it had been done and the phone will remain water resistant. If you have this done elsewhere, there's a high chance they will not do a great job, leaving gaps and the chance water could get inside the phone.
Hello.
Glass broke while charging my phone. Phone was always in protective case and never fell down. I put him to charging for a night and it was very hot in the morning and then I notice that glass of the phone is broken( one thin line across the screen) Official Service and Samsung Poland treat this as a non guarantee mechanical damage. 1 year after using a phone for around 830$ I get totally no help. Did any of you heard about similar situation?
My nokia 6 phone with cracked screen after being in water - does not charge properly, and problems began from March (when phone accidentally fall in water) to 20 April (when i tried to charge from broken usb cables and the battery capacity fall down to 1500 mAh)
After service center repair (they replaced the broken usb-B port, battery and screen) I tried different USB cables and the problem with charge still exist.
As on screenshot i charge phone from AC adapter, and app showing that it's USB - not AC, charging speed is very slow, but instead of charge it slowly discharges until i connect to computer with only usb cable.
Maybe it's a Android 9 update bug? I going to do factory reset to try to solve this bizarre charge issue but before doing it i decided to ask here for help, maybe problem in charger controller.
Turn it off.
It needs to be dried out asap.
Take the rear cover off and disconnect the battery. If it's not an LCD* display, anhydrous isopropyl alcohol can be used to chase the water.
Apply liberally allowing it to drain off, get it everywhere, dunk it even. Then get as much of the alcohol out as fast as possible.
Low (5-10 psi) pressure oil free air can be used.
Or a fan. In a room with very low humidity allow to completely dry. Isopropyl is hygroscopic so dry air is important.
Reassemble in a room that's RH is 50-80% to help mitigate the risk of ESD damage while handling.
Best to always wear a ESD strap and follow ESD protocols when disassembling a phone.
*never expose a LCD display to solvents or alcohols, they will poison the display!
blackhawk said:
Turn it off.
It needs to be dried out asap.
Take the rear cover off and disconnect the battery. If it's not an LCD* display, anhydrous isopropyl alcohol can be used to chase the water.
Apply liberally allowing it to drain off, get it everywhere, dunk it even. Then get as much of the alcohol out as fast as possible.
Low (5-10 psi) pressure oil free air can be used.
Or a fan. In a room with very low humidity allow to completely dry. Isopropyl is hygroscopic so dry air is important.
Reassemble in a room that's RH is 50-80% to help mitigate the risk of ESD damage while handling.
Best to always wear a ESD strap and follow ESD protocols when disassembling a phone.
*never expose a LCD display to solvents or alcohols, they will poison the display!
Click to expand...
Click to collapse
I saw a sligtly dark area under left broken display corner on the first day of damage from water (not from alcohol) and i left the phone laying on display, because i was unable to detach the screen, next day I tried to use hairdryer to help to dry and it didn't help, but after two days dark area disappeared. Only after two weeks (when phone refused to charge) i gived the phone to service center. In service center (before they assembled phone) repairman said that new battery could be charged manually but not from USB port because of "falling voltage"
nikitam2498 said:
I saw a sligtly dark area under left broken display corner on the first day of damage from water (not from alcohol) and i left the phone laying on display, because i was unable to detach the screen, next day I tried to use hairdryer to help to dry and it didn't help, but after two days dark area disappeared. Only after two weeks (when phone refused to charge) i gived the phone to service center. In service center (before they assembled phone) repairman said that new battery could be charged manually but not from USB port because of "falling voltage"
Click to expand...
Click to collapse
That tech was useless.
Can it be fixed, how much?
Most likely not.
Even if "fixed" new damage will likely manifest itself. Any corrosion must be found and removed. This can be a daunting and near impossible task if the water damage is extensive.
You may have damaged/destroyed the c port PCB and/or the mobo, display, ribbon cable contacts, switches etc.
Never power up a water compromised phone. It's imperative to remove battery and all the water asap.
Water is conductive (with readily found contaminants) and corrosive especially with power applied. The corrosion once formed continues to attack the metal unless completely removed. It may take days, weeks or years to cause another failure. Rust never sleeps.
If a ready fix isn't getting it, it's be$t to ditch the device now. Prompt action can save a device.
Any delay can easily total it. If any salt* is present, it's already dead.
2 years ago the case for my Buds went straight to the bottom of a cup of coffee (cream and sugar). I tore the case apart, flushed it with RO water then with anhydrous isopropyl alcohol which I always carry. Dried it for 2 days, disassembled with the battery in it as it was spot welded.
It's still functional today.
It's possible to save a device but it's a very limited window of opportunity in most cases especially if the battery can't be pulled immediately... I got lucky.
*salt ie sweat, sea water is sure death
blackhawk said:
That tech was useless.
Can it be fixed, how much?
Most likely not.
Even if "fixed" new damage will likely manifest itself. Any corrosion must be found and removed. This can be a daunting and near impossible task if the water damage is extensive.
You may have damaged/destroyed the c port PCB and/or the mobo, display, ribbon cable contacts, switches etc.
Never power up a water compromised phone. It's imperative to remove battery and all the water asap.
Water is conductive (with readily found contaminants) and corrosive especially with power applied. The corrosion once formed continues to attack the metal unless completely removed. It may take days, weeks or years to cause another failure. Rust never sleeps.
If a ready fix isn't getting it, it's be$t to ditch the device now. Prompt action can save a device.
Any delay can easily total it. If any salt* is present, it's already dead.
2 years ago the case for my Buds went straight to the bottom of a cup of coffee (cream and sugar). I tore the case apart, flushed it with RO water then with anhydrous isopropyl alcohol which I always carry. Dried it for 2 days, disassembled with the battery in it as it was spot welded.
It's still functional today.
It's possible to save a device but it's a very limited window of opportunity in most cases especially if the battery can't be pulled immediately... I got lucky.
*salt ie sweat, sea water is sure death
Click to expand...
Click to collapse
I'm Sorry that I didn't answer to you almost a year, but you see the little detail on the screenshot, the Charge Speed is 185mA, AND it's very slow. I tested portable charger today and my Nokia is charging VERY SLOW, the InfoApp shows charging speed 300-450 mA with portable charger but when i connect charger to outlet the app shows SLOWER charging speed 10-180mA so i think it refuses to charge from the outlet (glitch)
I saw somewhere on this forum that "i should clear cache partition to clear battery profile cache" but I can't find that message now...
The phone was at service repair in May 2021, they replaced the battery , cracked Corning Gorilla glass, IPS screen and damaged microUSB-B port but the glitch with slow charging did not disappear even after repairs
So i think the factory reset or cleaning the cache partition would resolve the "charging glitch" problem