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I've had my Galaxy Tab (Verizon edition) now for under a week. Naturally, that means I've been installing apps on it every day.
Last night an issue cropped up that turns out to be a deeper problem than I thought.
To start, I'd randomly see a force close for the built-in Google Maps app. Force closes aren't necessarily unusual, but this was force closing every 10 seconds or so. And it wasn't running. No sign of it in any of the task manager or application manager or running services areas. Yet, it was crashing.
(Don't worry, the fun doesn't end there.)
So, I suspected the last couple of apps I installed and uninstalled them (more on this later). The problem didn't go away. Around this time, other apps started crashing randomly -- often without a force close (much more like how iOS apps crash -- a return to the home screen).
The crashing always coincides with a single short vibrate then a triple-vibrate about 5 seconds later when the app closes or the force close dialog comes up. This happens in nearly any app -- from the home screen (less common) to the Browser, maps, settings, gmail, 3rd party apps, etc.
But wait, there's more...
I wasn't observant enough the first time to notice that the suspected apps were never uninstalled. Now no app will actually install. When I perform the uninstall, everything seems fine. Until I reboot. Then the app is back, fully functional.
None of the apps are installed to the SD card. The device is not rooted. The device claims just over a gigabyte of internal memory free, and slightly under half the SD card free.
Anyone see any of this behavior? I'm hoping to avoid doing a factory reset -- while also unsure that it would even do anything if something else is wrong. And the two issues (crashing and uninstalls-not-sticky) aren't necessarily related.
This isn't my first Android device, either... I haven't seen this or anything like it on the G1, N1, Droid, Evo, Archos, or any other device, for that matter.
Thoughts? Ideas? Musings? Questions?
[Update: Device was replaced. If it wasn't a hardware problem, it was still good enough to prompt the retailer to replace it. They easily accepted, "The factory reset doesn't work." as a reason.)
Sounds to me like there is something wrong with the internal memory chip. I would return the device within the DOA warranty if I were you.
Seems that it probably is a hardware issue.
I tried a factory reset (which appears to be a very convenient way to boot in to recovery mode, BTW) and it was only able to delete a portion of data. All of the apps are still there, all the data, etc. (The SD card aside, the factory wipe doesn't touch that.)
So, back it goes for exchange!
I just started having the same problem today and I have not installed any new apps although I did update date my existing apps a few days ago. My phone is rooted but by your discription that's not the cause.
I did reset my phone and I formated my SD memory. I also use a code that I found to reset the phone to factory and reset everything. Non of this has solved the problem.
I'm still trying and I'll let you know it I have any positive results.
I'm on a Galaxy S Vibrant with 2.2 Firmware, Froyo and a 2.6.32.9 kernel
I'm starting to think I might have something wrong with my Note. From time to time I'll turn on the screen and go to do something, but it'll freeze, then go black and make the chimes sound it does when booting up. At first I thought touchwiz was restarting since it doesn't always make the chime sound, but now I'm pretty sure it's doing a full reboot.
Yesterday I got the freakout reboot, but this time it booted up into Safe Mode! I didn't even know there was such a thing on Android, but see the attached screenshot. It clearly says Safe Mode in the bottom left corner, and it deleted several widgets from my home screens, and in my app drawer it removed most of the apps from the folders I'd created, but left the folders.
Rebooting took the device out of safe mode, but didn't fix my foldered icons or home screen widgets. Pretty annoying.
Anyone else had any Safe Mode experiences? Any idea what might cause a spontaneous reboot into it?
Since you have AT & T in your profile, could it be that you're posting in the wrong thread?
If you have AT&T Galaxy Note I717, you should go here for assistance:
http://forum.xda-developers.com/forumdisplay.php?f=1494
Restart your phone. . My little boy managed to put my note into safe mode (dont ask me how cos i cant work it out how he did it) turning off the phone and restarting puts the phone back to normal
Sent from my GT-N7000 using xda premium
You enter safe mode buy touching the menu button while the phone boots. If you are not touching menu, then some ap/ software is causing this. Try a factory reset to see if that resolves the problem.
chasmodo said:
Since you have AT & T in your profile, could it be that you're posting in the wrong thread?
If you have AT&T Galaxy Note I717, you should go here for assistance:
http://forum.xda-developers.com/forumdisplay.php?f=1494
Click to expand...
Click to collapse
No, I have the international Note. I did just buy an AT&T version, too, but haven't started using it.
I did reboot back into normal mode already. I was mainly wondering if booting into safe mode was responsible for removing all of my aftermarket widgets, non-stock app links in the bottom quicklaunch section, and taking everything out of the folders in my app drawer except for the stock apps. I guess I'll start removing apps and hopefully the problem will go away. The spontaneous reboot happens probably once every other day on average, but just to safe mode that once so far.
my phone used to go into reboot loops often and also very predictable. widgets would not load properly too.
The problem as per me is a buggy apps 2 sd move occurring in the phone (reproducible event every single time i recreate that situation).
Solution that i found the hard way after a lot of trial and error and a lot of frustration (needing to repeatedly reload all my apps) was to go into application manager and delete any apps that are present but blanked out without logos. They are always some apps that have been moved to sd card improperly by the phone.
Sometimes when you try to move many apps fast to sd card in sequence then the move isnt done properly and you get application manager showing the app size as 4kb or 8kb or 12kb etc when the actual app size is many times that or even several hundred kbs or mbs. you will need to uninstall all these apps and reinstal them slowly one by one instead of autoupdating market apps which just recereates the problem if the app has already been moved to sd card.
Also another reason not to auto audate apps that have been moved to sd card is that sometimes when you have many apps then this auto update feature when moving it to sd card does it improperly and previous properly installed app after the autoupdate will cause the device to crash because the sd move is buggy and when you go through application manager then the app size show is at variance with actual size and usually just shows 4kb 8kb or 12kb etc instead of usual size. You will then need to uninstal these apps and start all over again.
Since manually moving apps to sd one by one and removing autoupdate for these apps i havent had issues usually.
Once the phone even got stuck on data signal only and would not let wifi on and when ever switched on it would immediately disable it autoatically. couldnt solve this by rebooting or deleting apps or firmware update (not rooted) and had to do a factory reset to sort the problem.
This is not an issue with sd card as even brand new sd cards cause the same issue again. The problem does not occur if all apps are on internal memory or sd card is removed. so guess it is an issue with phone being unable to properly work when many apps are trying to access info on card that it cant access because of improper transfer to sd card. phone then freezes and goes into reboot loops sometimes for 8hours at a go! only sorts itself when the apps are deleted and works ok when same apps are reinstalled properly.
ps: wondering what the safe mode does though and when it is useful to start in this mode? any pointers anyone.
once i accidentally removed the battery while the phone was on. When i put the battery back and restarted it, it booted in safe mode.
Mine just went into Safe Mode. I had rebooted the phone and put it in my pocket whilst it was rebooting. I rebooted normally and got it out of Safe Mode. There is one very annoying thing and one quite good thing that has resulted from this though.
Annoying thing: Many widgets now need putting back onto the home screens
Good thing: All Apps in the App Drawer are now in alphabetical order !!!!
Use app zorter from the market or clear data of touchwiz. All downloaded apps will be sorted automatically.
Well I had safe mode once after unexpected reboot. Still wondering what the reason was.
I have random rebooting issues with my Note as well. It hasn't always done this but it has been happening for the last few months and it'll generally happen once every couple of days. It does seem to be somehow related to moving apps around as mentioned in previous posts because I've had apps fail to move to SD a couple of times and it has rebooted once or twice whilst in the middle of trying to move an app to SD. It'll also sometimes reboot when auto-updating an app as I can hear the boot sound happening at times when I'm nowhere near the phone. I don't have any apps showing up with a dodgy icon at the moment but I have seen some stuff appear like that in the past and the only solution was to uninstall and reinstall the app; although that's only fixed the app in question, it's never solved the general rebooting issues. The phone will also sometimes lock up and reboot when trying to launch application (this seems to happen more often with newly installed apps at first launch, but that might just be a coincidence).
The only other odd thing I've noticed, which might well be completely unrelated, is that the shortcut for one particular app (the full version of "Where's My Water?") continually disappears from a folder of shortcuts on my main desktop screen. The app itself is usually still on the phone and will happily launch from the app drawer, but if I create a shortcut anywhere else it will always disappear again shortly afterwards and it's literally the only app this happens with. The only reason I mentioned this as possibly related is because the app has appeared with a bad icon once and had to be reinstalled again as if the phone had lost track of it on the SD card.
Anyway, I do get the feeling that the reboots are happening when the phone can't find something on SD storage, or when it can't get data on/off the card fast enough or whatever. God knows how you'd get to the bottom of this or solve it though; the ICS upgrade will probably force me to do a factory reset of my phone so I'm hoping the issue will just fix itself as part of that process otherwise I'll just need to put up with being annoyed at it.
Earlier today, a few apps on my Nexus 7 have just started closing within one or two seconds of opening them.
Google Search Bar, Facebook and Catch Note all close within a couple of seconds after opening them. I have used them fairly frequently for the last few weeks with no problems. Other apps, such as Twitter, Chrome and some games all work fine.
I have turned my device on and off a couple of times, but the problem still persists. Any ideas?
The problem is still occurring for me.
Gmail, Calendar etc... all also closing within a second or two of opening. Is this a common problem?
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
I haven't seen it in the OP so: Reinstall them
Visa Declined said:
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
Click to expand...
Click to collapse
I haven't rooted my Nexus, or anything like that, it's all stock.
I just uninstalled Facebook, then downloaded it again. It seems to be working. Other apps still have the same problem. I assume that I have to do the same for all other apps - but is that even possible for apps such as Gmail, Calendar and the Search Bar?
Uninstalling and re-downloading hasn't worked as I had hoped.
It seems to have worked for Facebook. But I did the same for Catch Notes, and although it worked for a minute or so when setting it up, after creating a test note, it force-closed, I opened the app up again, and the old problem of closing within 2 seconds happened.
Other apps such as Gmail, I uninstalled, 'updated' again, and nothing changed, still closes immediately. There is no error message, it just returns to the home screen.
I thought that Task Killer might have been a problem, but I uninstalled that, restarted the Nexus, and the problem persists. Actually, when I turned off my Nexus, and tried to turn it back on, it was stuck on the 'coloured X' screen for a few minutes, I had to hold the power button down, and turn it on again. I'm starting to worry about my Nexus now.
Update:
A couple of other odd ones.
Google Drive doesn't even open. When clicking on the icon, the normal shading effect happens, but nothing else, no window even for a second.
Google Calendar opens, and just has a white screen, as if it is ready to load the calendar, but nothing loads. It doesn't close, just remains on the white screen, which can't be backed out of without pressing the home button.
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Asus_USA said:
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Click to expand...
Click to collapse
I have just followed the instructions for a 'cold-boot' and now my Nexus can't get beyond the 'X' screen...
I have held the power button down a number of times, and tried turning it on again - but the 'X' continues to be displayed for over 20 minutes.
Just managed to turn my device on - but the problem still exists.
I didn't download any new apps that seem to have caused this problem. Though I think an app might have force closed and the Nexus displayed an error message such as "android/Google system stopped working" (probably different) and my home screen went blank for a while. Everything reappeared though after a short while. It could have stemmed from that.
Sorry about another bump, but i'm wondering if anybody has any more ideas before I go for a factory reset?
Edit: Actually, I think that I have found the cause of the problem. I just opened a game (Let's Golf 3) that I was playing before the problem started and after a few seconds, a message popped up saying "Unfortunately, Launcher has stopped". When I press OK, it returns after a few seconds.
I pressed the sleep button, and my Nexus turned off. Now trying to turn it on again, having some problems getting past the 'X' screen again. If I finally get in, should I uninstall the game? Any other solutions to this problem?
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Letitride said:
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Click to expand...
Click to collapse
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Gawge said:
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Click to expand...
Click to collapse
I would flash the stock system image.
Sent from my Nexus 7 using Tapatalk HD
korockinout13 said:
I would flash the stock system image.
Click to expand...
Click to collapse
How would one do that?
My N7 isn't rooted or unlocked.
Gawge said:
How would one do that?
My N7 isn't rooted or unlocked.
Click to expand...
Click to collapse
You will need to download the factory image, unlock your bootloader, and flash it. There is a guide on this forum, it might be stickied.
Sent from my Nexus 7 using Tapatalk HD
I was hoping there was going to be a resolution to this other than a "flash to stock" suggestion... My Nexus started doing this exact same thing this past Sunday when it ran out of power completely and needed to be recharged. After it powered back up from charging the following apps quit working altogether or just started quitting once it appears they try to access data: Netflix, Currents, Zillow, Gmail, HBO Go, Press (though Google RSS Reader works), NVision, TegraZone and a couple others. I have done the reboot thing as well and almost had this thing brick again (stuck at X), but I managed to clear the data cache from the fastboot menu and it started up again. I'm now at the point where I'm troubleshooting individual apps but the clear data/cache, uninstall - reinstall process isn't working for any of the broken apps. This is now the 4th time I will be facing a 'flash to stock' situation as it appears that I've had every problem that leads to this 'fix'. I'll try a couple more things (mostly deleting and clearing everything) but I'm really frustrated with how many times I've had to flash this damn thing. sigh.
i337 AT&T GE53 v5.0.1
when I freeze nfc service (com.android.nfc) with either TB or SD Maid and try to access my settings menu it becomes unavailable. unfreezing nfc service brings it back each time. (a reboot is required after either freezing or unfreezing for the change to occur)
does anyone else experience this also?
if I want to freeze it but don't want to lose access to my settings, what's my next step to determine if anything else I've done, haven't done, have installed, don't have installed is causing this without having to go thru the same process I did to determine this was the app causing my problem (which i did by batch unfreezing things in small groups til I found the right group and then refroze/ rebooted one by one til it acted up again) ?
I'm wanting to learn how to understand why our how to see why this happens really. I'm not thinking that freezing this app will make my life better or my phone awesome somehow.
I just traded my sprint lg v20 for this verizon lg g6 vs988 yesterday because I needed a gsm unlocked phone. Now I finally got a phone my son card works in but I've been up all night trying to fix this issue.
Seemingly at random the phone just starts installing "random" apps that I've never used before. Some of them include
Go90
Wish
Yelp
Yahoo mail
And several others I can't remember at the moment but I'm sure ill be reminded soon. I keep uninstalling them and they keep coming back. By the manner which they are installed on sure they are not normal bloatware. They download silently in the background even while I have an active foreground download going.
I've googled the issue and found no resolution. I also noticed the phone charges ridiculously slowly. The phone was also on an outdated firmware with a security patch from 2017. The built in system update would not detect any update for the phone. I had manually download and install the latest update on the computer last night.
After doing this with a completely fresh factory reset these apps were still installing themselves. I then used verizons pc upgrade assistant again and did a firmware repair but skipped the phone backup step so I again would be starting fresh. Again these app's keep installing themselves.
It seems to be on some kind of interval. After so much time that the phone is running it suddenly install another random app or apps I've never heard of before, then after so long all of a sudden some more different apps suddenly appear.
I also tried malwarebytes and of course it says nothing is wrong. Can someone please help me get this sorted?
Which firmware you have?, maybe it would be the best to flash clean stock firmware with LG UP.
You can find latest kdz here..
https://lg-firmwares.com/lg-vs988-firmwares/
16a download via verizon upgrade assistant. Would reflashing the kdz via lg up do anything different than verizon upgrade assistant?
Ps I had to retype this message 3 times because half way through typing chrome just shut down for no apparent reason.
Finance
Groupon
EBay
Were can I download latest version of lg up. I only found one old for g4 and one that said 1.8.8.0 but wanted me to login.
Suspicious. What I do to prevent problems like this is to disable all apps possible, including googles apps and the Play store crap. Then go in to each app within settings and deny data access to them, clear the data and deny all hardware access that makes sense. For example, Groupon would not need microphone access so that access is removed. I think only the Contacts app has the phone permissions. It takes some time, but worth it. Reboot after you are done and re-check because sometimes the settings don't seem to stick. Maps will still work without Google Services. Using Android_x86 in a VM, trusted apps are downloaded in a virtual machine and then put on the sd card and then installed on the phone. I'm not a very trusting person Its suspect that the "Emergency Alert" app has access to everything and I can't deny microphone or any other access for it.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
Both my wife and I have had that happen. The apps we got were Big Farm, TMZ, and some other crappy game.
Our phones are unlocked and rooted, so I immediately did a bare-metal refresh - wiped everything including system and internal storage, and did a complete stock flash from recovery. Since then we have kept "Install from unknown sources" and "Auto-update" both set OFF, and have had no further issue.