I've had my Galaxy Tab (Verizon edition) now for under a week. Naturally, that means I've been installing apps on it every day.
Last night an issue cropped up that turns out to be a deeper problem than I thought.
To start, I'd randomly see a force close for the built-in Google Maps app. Force closes aren't necessarily unusual, but this was force closing every 10 seconds or so. And it wasn't running. No sign of it in any of the task manager or application manager or running services areas. Yet, it was crashing.
(Don't worry, the fun doesn't end there.)
So, I suspected the last couple of apps I installed and uninstalled them (more on this later). The problem didn't go away. Around this time, other apps started crashing randomly -- often without a force close (much more like how iOS apps crash -- a return to the home screen).
The crashing always coincides with a single short vibrate then a triple-vibrate about 5 seconds later when the app closes or the force close dialog comes up. This happens in nearly any app -- from the home screen (less common) to the Browser, maps, settings, gmail, 3rd party apps, etc.
But wait, there's more...
I wasn't observant enough the first time to notice that the suspected apps were never uninstalled. Now no app will actually install. When I perform the uninstall, everything seems fine. Until I reboot. Then the app is back, fully functional.
None of the apps are installed to the SD card. The device is not rooted. The device claims just over a gigabyte of internal memory free, and slightly under half the SD card free.
Anyone see any of this behavior? I'm hoping to avoid doing a factory reset -- while also unsure that it would even do anything if something else is wrong. And the two issues (crashing and uninstalls-not-sticky) aren't necessarily related.
This isn't my first Android device, either... I haven't seen this or anything like it on the G1, N1, Droid, Evo, Archos, or any other device, for that matter.
Thoughts? Ideas? Musings? Questions?
[Update: Device was replaced. If it wasn't a hardware problem, it was still good enough to prompt the retailer to replace it. They easily accepted, "The factory reset doesn't work." as a reason.)
Sounds to me like there is something wrong with the internal memory chip. I would return the device within the DOA warranty if I were you.
Seems that it probably is a hardware issue.
I tried a factory reset (which appears to be a very convenient way to boot in to recovery mode, BTW) and it was only able to delete a portion of data. All of the apps are still there, all the data, etc. (The SD card aside, the factory wipe doesn't touch that.)
So, back it goes for exchange!
I just started having the same problem today and I have not installed any new apps although I did update date my existing apps a few days ago. My phone is rooted but by your discription that's not the cause.
I did reset my phone and I formated my SD memory. I also use a code that I found to reset the phone to factory and reset everything. Non of this has solved the problem.
I'm still trying and I'll let you know it I have any positive results.
I'm on a Galaxy S Vibrant with 2.2 Firmware, Froyo and a 2.6.32.9 kernel
Related
Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Are you using apps2sd?
No, I'm not using the apps2sd feature.
The lockscreen text showed "No service" and the notification bar icon showed the same. The "phone" application was the only one that would attempt to restart after being forced closed. After a second fc though, it would apparently give up.
Oh, and just remembered one other oddity.. Once booted and all force close messages removed, attempting to turn on the mobile network resulted in a hard reboot. I really didn't expect anything since there was no service link, but I was just clicking various shortcuts to see what did or didn't work.
Good part is that a Nandroid restore saved the day, so it's more of a curiosity at this point to what the root cause might have been.
I wouldn't have thought that a battery drain could have corrupted the apps or prevented the root filesystem from mounting.
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
mkhopper said:
Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Click to expand...
Click to collapse
oddly enough I've had a similar experience. it was 2 days before christmas and i was doing all my last minute shopping. heavy use of the phone caused the battery to die, so i just threw it on my car charger. it booted, but REFUSED to get any data at all (i didn't run into any fc's, however). I rebooted it 3 times and each time the issue persisted.
I was running the AOSP 2.0 build at the time, so i flashed my backup of 2.1 and everything was fine from there...
patches11 said:
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
Click to expand...
Click to collapse
Hmm, good possibility there. Just did a count and I do have 85 apps installed.
(whoof, I had no idea the number had gotten that high. just too many useful apps for this phone.
I'm starting to think I might have something wrong with my Note. From time to time I'll turn on the screen and go to do something, but it'll freeze, then go black and make the chimes sound it does when booting up. At first I thought touchwiz was restarting since it doesn't always make the chime sound, but now I'm pretty sure it's doing a full reboot.
Yesterday I got the freakout reboot, but this time it booted up into Safe Mode! I didn't even know there was such a thing on Android, but see the attached screenshot. It clearly says Safe Mode in the bottom left corner, and it deleted several widgets from my home screens, and in my app drawer it removed most of the apps from the folders I'd created, but left the folders.
Rebooting took the device out of safe mode, but didn't fix my foldered icons or home screen widgets. Pretty annoying.
Anyone else had any Safe Mode experiences? Any idea what might cause a spontaneous reboot into it?
Since you have AT & T in your profile, could it be that you're posting in the wrong thread?
If you have AT&T Galaxy Note I717, you should go here for assistance:
http://forum.xda-developers.com/forumdisplay.php?f=1494
Restart your phone. . My little boy managed to put my note into safe mode (dont ask me how cos i cant work it out how he did it) turning off the phone and restarting puts the phone back to normal
Sent from my GT-N7000 using xda premium
You enter safe mode buy touching the menu button while the phone boots. If you are not touching menu, then some ap/ software is causing this. Try a factory reset to see if that resolves the problem.
chasmodo said:
Since you have AT & T in your profile, could it be that you're posting in the wrong thread?
If you have AT&T Galaxy Note I717, you should go here for assistance:
http://forum.xda-developers.com/forumdisplay.php?f=1494
Click to expand...
Click to collapse
No, I have the international Note. I did just buy an AT&T version, too, but haven't started using it.
I did reboot back into normal mode already. I was mainly wondering if booting into safe mode was responsible for removing all of my aftermarket widgets, non-stock app links in the bottom quicklaunch section, and taking everything out of the folders in my app drawer except for the stock apps. I guess I'll start removing apps and hopefully the problem will go away. The spontaneous reboot happens probably once every other day on average, but just to safe mode that once so far.
my phone used to go into reboot loops often and also very predictable. widgets would not load properly too.
The problem as per me is a buggy apps 2 sd move occurring in the phone (reproducible event every single time i recreate that situation).
Solution that i found the hard way after a lot of trial and error and a lot of frustration (needing to repeatedly reload all my apps) was to go into application manager and delete any apps that are present but blanked out without logos. They are always some apps that have been moved to sd card improperly by the phone.
Sometimes when you try to move many apps fast to sd card in sequence then the move isnt done properly and you get application manager showing the app size as 4kb or 8kb or 12kb etc when the actual app size is many times that or even several hundred kbs or mbs. you will need to uninstall all these apps and reinstal them slowly one by one instead of autoupdating market apps which just recereates the problem if the app has already been moved to sd card.
Also another reason not to auto audate apps that have been moved to sd card is that sometimes when you have many apps then this auto update feature when moving it to sd card does it improperly and previous properly installed app after the autoupdate will cause the device to crash because the sd move is buggy and when you go through application manager then the app size show is at variance with actual size and usually just shows 4kb 8kb or 12kb etc instead of usual size. You will then need to uninstal these apps and start all over again.
Since manually moving apps to sd one by one and removing autoupdate for these apps i havent had issues usually.
Once the phone even got stuck on data signal only and would not let wifi on and when ever switched on it would immediately disable it autoatically. couldnt solve this by rebooting or deleting apps or firmware update (not rooted) and had to do a factory reset to sort the problem.
This is not an issue with sd card as even brand new sd cards cause the same issue again. The problem does not occur if all apps are on internal memory or sd card is removed. so guess it is an issue with phone being unable to properly work when many apps are trying to access info on card that it cant access because of improper transfer to sd card. phone then freezes and goes into reboot loops sometimes for 8hours at a go! only sorts itself when the apps are deleted and works ok when same apps are reinstalled properly.
ps: wondering what the safe mode does though and when it is useful to start in this mode? any pointers anyone.
once i accidentally removed the battery while the phone was on. When i put the battery back and restarted it, it booted in safe mode.
Mine just went into Safe Mode. I had rebooted the phone and put it in my pocket whilst it was rebooting. I rebooted normally and got it out of Safe Mode. There is one very annoying thing and one quite good thing that has resulted from this though.
Annoying thing: Many widgets now need putting back onto the home screens
Good thing: All Apps in the App Drawer are now in alphabetical order !!!!
Use app zorter from the market or clear data of touchwiz. All downloaded apps will be sorted automatically.
Well I had safe mode once after unexpected reboot. Still wondering what the reason was.
I have random rebooting issues with my Note as well. It hasn't always done this but it has been happening for the last few months and it'll generally happen once every couple of days. It does seem to be somehow related to moving apps around as mentioned in previous posts because I've had apps fail to move to SD a couple of times and it has rebooted once or twice whilst in the middle of trying to move an app to SD. It'll also sometimes reboot when auto-updating an app as I can hear the boot sound happening at times when I'm nowhere near the phone. I don't have any apps showing up with a dodgy icon at the moment but I have seen some stuff appear like that in the past and the only solution was to uninstall and reinstall the app; although that's only fixed the app in question, it's never solved the general rebooting issues. The phone will also sometimes lock up and reboot when trying to launch application (this seems to happen more often with newly installed apps at first launch, but that might just be a coincidence).
The only other odd thing I've noticed, which might well be completely unrelated, is that the shortcut for one particular app (the full version of "Where's My Water?") continually disappears from a folder of shortcuts on my main desktop screen. The app itself is usually still on the phone and will happily launch from the app drawer, but if I create a shortcut anywhere else it will always disappear again shortly afterwards and it's literally the only app this happens with. The only reason I mentioned this as possibly related is because the app has appeared with a bad icon once and had to be reinstalled again as if the phone had lost track of it on the SD card.
Anyway, I do get the feeling that the reboots are happening when the phone can't find something on SD storage, or when it can't get data on/off the card fast enough or whatever. God knows how you'd get to the bottom of this or solve it though; the ICS upgrade will probably force me to do a factory reset of my phone so I'm hoping the issue will just fix itself as part of that process otherwise I'll just need to put up with being annoyed at it.
My stock S7 exhibits random reboot behavior. 1-2x per week. Once in a while it happens 2x in one day. Once it a while it happens at the most inopportune time, like when I'm trying to take a picture of an event. When the reboot occurs usually it boot loops several times (and the phone gets warm while this is happening) and then finally stops. For the first year or so of owning the phone, no reboot problems. I did see the unmounted SD card notification issue that others reported (with a Samsung SD card). A while after the nougat update and after the 1 yr warranty period of course....random reboots. Also after the boot loops stop and I'm able to use my phone again, my Spotify login is lost and I have to re-download my playlists that I had saved locally. This is a real PITA if I'm traveling and not near any wifi connection.
Any ideas?
I've done the following:
- factory reset twice
- removed the SD card, not using it anymore -> I could consistently get the phone to reboot when scrolling through my pics in google photos. I do not get this behavior anymore with the sd card removed
- install a minimal amount of apps
I've read countless search results from Google search results and nothing has solved my problem. I'm past the 1 yr warranty period. I called a local shop and was told the cost of replacing the mainboard pretty high, I'm better off just getting a new phone...which I would like to avoid. Today I disabled the built in weather app to never refresh. I have little hope that this will fix my problem, we'll see.
I don't have any launcher apps. No games. Basic apps like Bank of America, Evernote, Flixster, Spotify, Swiftkey, Todoist, Logitech Harmony, etc. I disabled the built in Amazon app and installed the Amazon app from the google play store.
I have the same problem. Also after almost 1 year I am now getting random reboots. Especially but not exclusively uwhen using google maps. Mine is still under warranry.
Update: did a factory reset via recovery, working fine again.
Overnight while charging, my phone decided to bootloop until the battery died. Woke up to a warm phone that would not power on for about 20 min. I put the phone on a gel ice pack and now it's finally on. Uninstalled and disabled a bunch of apps, always on display, bluetooth etc. Just need this thing to stay alive until I can trade it in for the new Pixel.
I just traded my sprint lg v20 for this verizon lg g6 vs988 yesterday because I needed a gsm unlocked phone. Now I finally got a phone my son card works in but I've been up all night trying to fix this issue.
Seemingly at random the phone just starts installing "random" apps that I've never used before. Some of them include
Go90
Wish
Yelp
Yahoo mail
And several others I can't remember at the moment but I'm sure ill be reminded soon. I keep uninstalling them and they keep coming back. By the manner which they are installed on sure they are not normal bloatware. They download silently in the background even while I have an active foreground download going.
I've googled the issue and found no resolution. I also noticed the phone charges ridiculously slowly. The phone was also on an outdated firmware with a security patch from 2017. The built in system update would not detect any update for the phone. I had manually download and install the latest update on the computer last night.
After doing this with a completely fresh factory reset these apps were still installing themselves. I then used verizons pc upgrade assistant again and did a firmware repair but skipped the phone backup step so I again would be starting fresh. Again these app's keep installing themselves.
It seems to be on some kind of interval. After so much time that the phone is running it suddenly install another random app or apps I've never heard of before, then after so long all of a sudden some more different apps suddenly appear.
I also tried malwarebytes and of course it says nothing is wrong. Can someone please help me get this sorted?
Which firmware you have?, maybe it would be the best to flash clean stock firmware with LG UP.
You can find latest kdz here..
https://lg-firmwares.com/lg-vs988-firmwares/
16a download via verizon upgrade assistant. Would reflashing the kdz via lg up do anything different than verizon upgrade assistant?
Ps I had to retype this message 3 times because half way through typing chrome just shut down for no apparent reason.
Finance
Groupon
EBay
Were can I download latest version of lg up. I only found one old for g4 and one that said 1.8.8.0 but wanted me to login.
Suspicious. What I do to prevent problems like this is to disable all apps possible, including googles apps and the Play store crap. Then go in to each app within settings and deny data access to them, clear the data and deny all hardware access that makes sense. For example, Groupon would not need microphone access so that access is removed. I think only the Contacts app has the phone permissions. It takes some time, but worth it. Reboot after you are done and re-check because sometimes the settings don't seem to stick. Maps will still work without Google Services. Using Android_x86 in a VM, trusted apps are downloaded in a virtual machine and then put on the sd card and then installed on the phone. I'm not a very trusting person Its suspect that the "Emergency Alert" app has access to everything and I can't deny microphone or any other access for it.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
Both my wife and I have had that happen. The apps we got were Big Farm, TMZ, and some other crappy game.
Our phones are unlocked and rooted, so I immediately did a bare-metal refresh - wiped everything including system and internal storage, and did a complete stock flash from recovery. Since then we have kept "Install from unknown sources" and "Auto-update" both set OFF, and have had no further issue.
I've had this Nokia 6.1 Plus since release and its getting more and more annoying, so reaching out in the hope that theres a fix.
What seems to happen is after a while, Chrome will start freezing up when browsing. The page will lock up and it wont respond to any inputs, then after 5, 10, 15 seconds it will wake up and come back to life. Then a few seconds later an OS level popup appears saying Chrome isnt responding and do i want to end task or wait.
It seems to start doing it more and more often and eventually it becomes almost unusable.
The fix at that point is to open the app settings, goto storage and hit clear cache. Cache incidentally is always just shy of 1GB. Then things get even weirder. Hitting clear cache basically causes the phone to lock up completely. It takes about 20mins in this frozen state and it will eventually reboot, and once its rebooted the cache for chrome shows up as empty, and everything works nicely again. If you try to use the phone while its "stuck" it sometimes reboots earlier, but then you find the cache isnt empty and you need to repeat the process. I've found just clicking clear cache and then leaving it alone the best way to fix it.
It feels almost as though its a storage issue. It "feels" like an old PC with a dodgy hard drive. At a guess i would say the cache probably has a 1GB limit, and the hanging is caused by the browser clearing some of the old cached items to make way for new ones, but for whatever reason that IO is taking a long time to complete.
Any ideas? I bought this phone as a bit of a compromise, the specs look decent on paper, it has a decent sized screen that fills the whole body (and i dont mind the notch) and it runs Android One, all of which were features i really wanted. However it doesnt support the correct 4G bands for my area (Vodafone UK) and doesnt have NFC, which is really quite annoying as i found android pay becoming more and more useful. Along with these freezeups its getting to the point i am going to start looking for something else.
Thanks
I haven't experienced any such issues myself, but in this recent reddit thread one of the commenters seems to think that there may be an issue with app caching on the latest update.
https://www.reddit.com/r/Nokia/comments/c1aeay/61_phone_lags_after_clearing_app_cache/
Certainly been happening for a lot longer with mine, at least 6 months.
Well, I'm sure you've heard this already, but have you tried a factory reset? I can't really think of anything else to try other than that or completely reflashing the stock rom.