[BAD ENGLISH ALERT; I DON'T KNOW ENGLISH VERY WELL]
I need some help. A few days ago I installed the ROM Lineage OS 14.1 for my 4th gen Moto G XT1626 and it happened all right. But after everything was installed and right, I tried to use the Substratum to put a different theme. When you reset the device to use the new theme, it rebooted itself, so I went into Recovery mode and formatted the device. But I didn't want to go into the system anymore. I downloaded the stock ROM from the device and installed it. Everything worked out, and the device is back on. But when he went to install an update of the device, he gave that problem of no longer power on (Hard Brick). I searched the internet how to solve, and I used the process of Blank Flash, but when I install the original ROM by CMD/Fastboot It demonstrates these errors:
bootloader) Slot-count: not Found
(bootloader) Slot-suffixes: not Found
(bootloader) Slot-suffixes: not Found
...
FAILED (remote failure)
Finished. Total time:-0.000 's
That is, it fails to do the process, giving error in all commands.
I wanted to know how to solve this problem, since I tried several ROMs. The last one I tried was the NPJS25.93-14-8.
Please help me because is only smartphone that I have, and I don't can buy another one.
Which blankflash did you use? Hopefully it was the one from here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-hardbrick-solved-guide-t3657761
Perhaps try flashing the latest stock ROM we have but please confirm it's correct for your device. https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
In future, please only flash stock ROMs of the same or newer build as on your device firmware, as downgrading (intentionally or accidentally) and then taking OTA updates can brick your device.
Related
Hello,
my goal is to get the latest version of Marshmallow. I think it is MPJ24.139-63
Build number I have is: MPJ24.139-48 with XT1642 retapac (32gb 3gb ram dualsim)
But when I try to update to 139-63 (with the XT1642_MPJ24.139-63_Blur_Version.24.24.4.athene.retail.en.US.zip via recovery mode),
it gives me an error, something like: Package expects build thumbprint of 6.0.1/MPJ24.139-63/64:user/release-keys or 6.0.1/MPJ24.139-23.4/4:user/release-keys; this device has .... (i had 139-48).
Another thing is, I can't flash boot.img or twrp.img, it gives the error: (bootloader) Image not signed or corrupt.
Flashing all the other files work.
I was also able to root earlier (systemless root) by starting twrp temporarely (command: fastboot boot twrp-3.0.2-0-athene.img). I reflashed to my original version, by using ATHENE_MPJ24.139-48_cid50_subsidy-DEFAULT_CFC.xml.zip and the many fastboot commands (only getting error at some files, some recovery and boot img i think, error example see below. It still booted perfectly and original, without root again.
I want root on the latest Marshmallow version (139-63 I think), and not on 139-48.
So, anybody knows how I can reach that?
And the bonus question: just wondering what the reason is for the error when I try to flash some .img, like twrp or boot.img
Code:
fastboot flash boot boot.img
[SIZE="2"](bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:boot: not found
target reported max download size of 536870912 bytes
sending 'boot' (16384 KB)...
OKAY [ 0.516s]
writing 'boot'...
(bootloader) Image not signed or corrupt[/SIZE]
Thanks in advance,
paul
paul-1 said:
So, anybody knows how I can reach that?
And the bonus question: just wondering what the reason is for the error when I try to flash some .img, like twrp or boot.img
Click to expand...
Click to collapse
The image does get flashed. Ignore the error.
zeomal said:
The image does get flashed. Ignore the error.
Click to expand...
Click to collapse
The 139-63 update did not get flashed because it aborts because it is not coming from the suggested version. I used the load from sdcard (internal) from the recovery menu (not twrp but standard recovery menu).
So I can use the XT1642_MPJ24.139-63_Blur_Version.24.24.4.athene.retail.en.US.zip although it says it is not compatible with my 139-48 and stops the recovery process. ?
If it's ok anyway, how to do it? What fastboot commands should I use? Or should I use TWRP? I am on 139-48
If I recall, the updater script checks if your OS build is the correct one to flash onto, else it aborts (as you've found). Is there an update to 139-63 for the Asia Pacific region? I'm just wondering if updating to 139-63 will still keep your radios functioning after the update.
This signed ROM flashed fine on my XT1642 (though it was already updated to 193-63 here in the UK), perhaps have a look and see if it'll fit the bill? https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695
Over the air it shows me that an update is available, the 7.0 version.
But I want to stay on Marshmallow, and want to have the latest version. The phone came with MPJ24.139-48 installed.
I don't know if there is/was an update higher than MPJ24.139-48 for the asia-pac region. But they probably received MPJ24.139-63 too?!
echo92 said:
If I recall, the updater script checks if your OS build is the correct one to flash onto, else it aborts (as you've found). Is there an update to 139-63 for the Asia Pacific region? I'm just wondering if updating to 139-63 will still keep your radios functioning after the update.
This signed ROM flashed fine on my XT1642 (though it was already updated to 193-63 here in the UK), perhaps have a look and see if it'll fit the bill? https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695
Click to expand...
Click to collapse
That 139-63 stock rom is for XT1643 and not for XT1642. So I don't really want to use it.
My Baseband Version: M8952_70009.08.03.45R
So I had this idea: In order to update to the XT1642_MPJ24.139-63_Blur_Version.24.24.4.athene.retail.en.US.zip, I will first downgrade my 139-48 to XT1621-XT1622-XT1642_ATHENE_MPJ24.139-23.4_cid50_subsidy-DEFAULT_CFC.xml.zip. And then it should not show an error when updating from 139-23.4 to 139-63.
So my question now is this: Can I flash to XT1621-XT1622-XT1642_ATHENE_MPJ24.139-23.4_cid50_subsidy-DEFAULT_CFC.xml.zip, although the phone came shipped with MPJ24.139-48 installed on it?
Good morning everyone, i have a horrible problem with my Moto G5 Plus XT1685.
I had the stock version NPNS25.137-33-11 of the firmware a couple of days ago, and i decided to unlock my bootloader and flash one custom rom.
Well, i did it but i realize i can't use Android Pay and i need it.
I tried to flash a firmware via ADB but i'm getting this error when i write "fastboot fash XXX XXX.img"
Code:
(bootloader) Security version downgrade
(bootloader) Image o failed validation
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 1.689s
I would RELOCK my bootloader and FLASH the original firmware but i can't because of this problem. Who can help me?
Thanks in advance
Unfortunately, to lock your device, you'd likely need the NPNS25.137-33-11 stock firmware to flash; generally, only stock firmwares of the same build or newer than what you have will be able to re-lock your device. Currently, I can't see that particular firmware having been released/leaked.
If you need Android Pay, you may wish to look into rooting and using magisk to hide your unlocked bootloader status, which may give you SafetyNet and Android Pay. I'm not familiar with rooting and with magisk on G5 Plus devices though.
kombocore said:
Good morning everyone, i have a horrible problem with my Moto G5 Plus XT1685.
I had the stock version NPNS25.137-33-11 of the firmware a couple of days ago, and i decided to unlock my bootloader and flash one custom rom.
Well, i did it but i realize i can't use Android Pay and i need it.
I tried to flash a firmware via ADB but i'm getting this error when i write "fastboot fash XXX XXX.img"
Code:
(bootloader) Security version downgrade
(bootloader) Image o failed validation
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 1.689s
I would RELOCK my bootloader and FLASH the original firmware but i can't because of this problem. Who can help me?
Thanks in advance
Click to expand...
Click to collapse
You can flash any potter fastboot you want, upgrade/downgrade, whatever; just don't flash the bootloader or gpt.
As long as you skip these, you won't have any issues.
FYI, flashing a stock fastboot file will NOT relock your bootloader.
echo92 said:
If you need Android Pay, you may wish to look into rooting and using magisk to hide your unlocked bootloader status, which may give you SafetyNet and Android Pay. I'm not familiar with rooting and with magisk on G5 Plus devices though.
Click to expand...
Click to collapse
Agreed, magisk is the way to go for root and solutions for rooted devices on the g5.
Thanks both for the replies, very helpful.
But how about relocking the bootloader? There is nothing I can do? I know you reply me yet about this, but I just wanna be sure..thanks again
kombocore said:
Thanks both for the replies, very helpful.
But how about relocking the bootloader? There is nothing I can do? I know you reply me yet about this, but I just wanna be sure..thanks again
Click to expand...
Click to collapse
Until the NPNS25.137-33-11 or newer stock firmware comes out, I think you cannot re-lock your bootloader (and as I mentioned, I see no sign of such stock firmware). Only stock ROM firmware of the same build or newer than the bootloader patch level on your device can re-lock your device.
Many thanks sir, very helpful.
I think we solved the problem.
Hi guys finally i managed to unbrick the hard bricked phone ...
now my question is how should i choose the stock firmware for my device which is Indian variant - XT1686 32 GB
Bcoz as there are lots of different variants .... i have tried brazil
XT1681-XT1683_POTTER_BRASIL_LATAM_MEXICO_7.0_NPN25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
2017-02-05
this doesnt give IMEI numbers it will make them 0 so can u guys please tell me how should i choose the variants
and also please if some one have the recent boot loader.img, recovery.img and gpt.bin please provide me im stuck in boot loop ... just the sake until we get oreo update - XT1686 is my phone
i am not able to use my phone right now request you guys....
It's normal not to have your IMEI on stock if you've flashed Oreo ROMs before.
You can follow instructions in this thread if you want to get IMEI back.
Happy flashing!
Jrhotrod said:
It's normal not to have your IMEI on stock if you've flashed Oreo ROMs before.
You can follow instructions in this thread if you want to get IMEI back.
Happy flashing!
Click to expand...
Click to collapse
now actually my phone is stuck with Moto Z2 play boot loader so that i need everything to be Moto z2 play's firmware .... to wake up the dead phone it took me around 4 hours .... So my boot loader is not letting me install any other firmwares on my phone
please help me :crying:
This is what i got when i tried to flash Moto g5 plus Boot loader by downloading all the firmwares from official website:
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
target reported max download size of 536870912 bytes
sending 'bootloader' (5115 KB)...
OKAY [ 0.118s]
writing 'bootloader'...
(bootloader) Validating 'bootloader.default.xml'
(bootloader) Security version downgrade
(bootloader) Image tz failed validation
(bootloader) Preflash validation failed
(bootloader) Security version downgrade
(bootloader) Image devcfg failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote failure)
finished. total time: 0.405s
praveen Glaxi said:
now actually my phone is stuck with Moto Z2 play boot loader so that i need everything to be Moto z2 play's firmware .... to wake up the dead phone it took me around 4 hours .... So my boot loader is not letting me install any other firmwares on my phone
please help me :crying:
This is what i got when i tried to flash Moto g5 plus Boot loader by downloading all the firmwares from official website:
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
target reported max download size of 536870912 bytes
sending 'bootloader' (5115 KB)...
OKAY [ 0.118s]
writing 'bootloader'...
(bootloader) Validating 'bootloader.default.xml'
(bootloader) Security version downgrade
(bootloader) Image tz failed validation
(bootloader) Preflash validation failed
(bootloader) Security version downgrade
(bootloader) Image devcfg failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote failure)
finished. total time: 0.405s
Click to expand...
Click to collapse
What on Earth did you do to get the Z2 bootloader and how did you get it to even flash in the first place?
Jrhotrod said:
What on Earth did you do to get the Z2 bootloader and how did you get it to even flash in the first place?
Click to expand...
Click to collapse
Okay dude .... Let me explain very quickly ....
First off I bought this device like 8 months ago .... 1 week b4 I flashed customs ROM that is lineago os 15.1 which was recent for my device .... Everything was fine until yrstdy.... Yrstdy morning what I did was I planned to flash normal stock ROM to my phone .... Using some brasil version by watching YouTube ... Everything went well I was like thank god and then I inserted the sim but there was not network due to imei issue ....
This is where problem started...
Thinking after I do the OTA update security patch might go back and I might get the signal but then I did ota update and phone restarted ... It showed installing updates in half wat it suddenly switched I realised that I hard bricked my phone ...
Then searched the whole xda forums and found this guide https://forum.xda-developers.com/g5-plus/help/moto-g5-plus-hard-bricked-recognized-t3636457/page6
By Rakesh1b.....
I did the same I used potter blank flash and my phone woke up after trying it several hours....
Then when I tried to flash bootloader of moto g5 plus it showed error like I previously displayed ..... Well there was one more post for all of these 3 files, bootloader.IMG gpt.bin and recovery.IMG well I did flash all of them they seem to be worked ...
Then I tried to flash moto g5 plus twrp recovery which gave me error of failure...
Then I tried moto z2 play twrp ... God damn it got flashed and went into twrp recovery then as I studied as per @Rakesh1b ......
And now I'm stuck here ..... Not able to go front...
I get error like /cache not found when I try to flash custom os ...
What all I need now is moto g5 plus boot loader.IMG recovery.IMG gpt.bin
Of January security patch ... Mine last update was November security patch
I request some one to give those files or give a proper solution for this plzzzzzz
praveen Glaxi said:
I did the same I used potter blank flash and my phone woke up after trying it several hours....
Then when I tried to flash bootloader of moto g5 plus it showed error like I previously displayed ..... Well there was one more post for all of these 3 files, bootloader.IMG gpt.bin and recovery.IMG well I did flash all of them they seem to be worked ...
Then I tried to flash moto g5 plus twrp recovery which gave me error of failure...
Then I tried moto z2 play twrp ... God damn it got flashed and went into twrp recovery then as I studied as per @Rakesh1b ......
And now I'm stuck here ..... Not able to go front...
I get error like /cache not found when I try to flash custom os ...
What all I need now is moto g5 plus boot loader.IMG recovery.IMG gpt.bin
Of January security patch ... Mine last update was November security patch
I request some one to give those files or give a proper solution for this plzzzzzz
Click to expand...
Click to collapse
Thank you for the explanation, your situation seems to (mostly) make sense to me now.
You probably realize this in retrospect, but you should not have accepted an OTA on stock with no IMEI. But enough with that, what exactly do you mean by "my phone woke up"? I'd love to offer you a solution, but to find one, I'll need to know if "waking up" involved booting into Android, booting into the bootloader, or whatever.
u should unlock bootloader first.. the version of bootloader is lower than on ur phone, you should not OTA update, OTA did upgraded ur bootloader ver to latest..
---------- Post added at 06:32 AM ---------- Previous post was at 06:28 AM ----------
Try this firmware for ur model latest from february 2018
https://firmware.center/firmware/Mo...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
or
https://firmware.center/firmware/Mo...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
---------- Post added at 06:54 AM ---------- Previous post was at 06:32 AM ----------
[/COLOR]if u followed this solution and unbricked ur devices,try this Rom
its debloated and deodexed stock rom
: https://doc-00-6o-docs.googleuserco...2322377&hash=4s4e5hh6kltpi7nthp0actt4434mbjof
Orginal post :
https://forum.xda-developers.com/g5-plus/development/stock-debloated-deodexed-t3619972
THE FIRST THING U SHOULD TO UNLOCK BOOTLOADER before to try and CWM OR TWRP, custom rom..
Hey guys thanks for everyone's assistance here
i have successfully flashed Pixel experience ROM to my phone by using this procedure
1st. Blank flash your phone as per the above procedure..... (disable signature enforcement if u are using windows 10)
press and hold power button you could hear that mobile disconnects and connects once you hear that then press voldown and power with one hand and run blankflash.bat and then release those buttons before u hear them again
2nd. Flash all 3 provided files in MotoG5Plus_addison2Potter in the attachement and it will take you to the boot loader
Using these Commands:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
Fastboot flash recovery recovery.img
fastboot reboot-bootloader
(Flash the files from provided Zip attachment)
3rd. download Moto z2 play or plus twrp recovery as i didnt have time to compress everything i cud nt provide that, then flash the custom recovery, then try to enter into recovery mod and it should enter..... if u have done 1st and 2nd step properly then u will enter into TWRP recvery mod
and here is the link for debolated ROM download version 2 which has november patch on it....
https://forum.xda-developers.com/g5-...dexed-t3619972
then once ur in twrp mount it to ur pc and copy the debolate ROM to ur phone and then flash it though TWRP ....
once it is done reboot ur phone into os and it should successfully boot into ROM...
once done u can flash any custom ROM into ur phone using TWRP
But 1 major issue is that i lost 4g or VoLTE:
Can u guys please help me with that.....
hi now I no you prob see this title and think oh another 1 but hear me out as I cant find any thing the same as the issue I'm having.
so I followed a rooting guide unlocked bootloader installed twrp all good installed supersu phone wont boot reinstalled twrp systemless installed supersu still nothing I have followed every guide I can find phone will only boot into twrp or bootloader I have flashed custom and stock roms however I do keep getting
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.004s]
writing 'partition'...
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.071s
PS C:\Program Files (x86)\Minimal ADB and Fastboot>
I have tried every way I can find still nothing when I try to boot it freezes on the screen saying my phone is unlocked and cant be trusted I'm now lost don't no were to go from here I did not back any thing up as the first thread I read don't say bout it and iv neva had any problems with any of my other phones or games consoles I no games consoles are different any help would be amazing
Most likely the flashing wasn’t complete or corrupted or the stock ROM wasn’t the correct one (Remember to be safe you’d have to flash the original ROM when you bought the phone) that being said. My suggestion you should try flashing TWRP again and boot into TWRP. Then flash stock ROM which will overwrite the current config. Not guaranteed, but it’s worth a shot.
Good luck.
Sent from my iPhone 7 Plus from Tapatalk
Sorry to sound dumb flash it through twrps? I can get twrps to boot but thats it iv flashed through bootloader putting all commands in separate but when i tried to boot it came up with no command with the andriod dude with a red triangle above him but i can flash and boot twrps after this
1) If you're rooting on stock Motorola Nougat ROMs, you need a custom kernel - attempting to root on the stock Motorola hudsoncm kernel usually results in a boot failure or bootloop as you've found. https://forum.xda-developers.com/mo...de-root-moto-g4-plus-supersu-android-t3587918 for a useful guide, you can root with either magisk or SuperSU.
2)That security downgrade error suggests you're attempting to flash stock firmware older than the firmware matching your device's bootloader. If you need newer firmware, you could look into this thread: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You'll need to flash this firmware via fastboot/the bootloader.
3) Try first of all booting into TWRP, copy a custom kernel to your device via a computer and USB cable, and then flash the custom kernel. See if that gets your device booting. If not, you may have to re-flash the stock firmware to get your device booting again (or use a backup, if you had one).
echo92 said:
1) If you're rooting on stock Motorola Nougat ROMs, you need a custom kernel - attempting to root on the stock Motorola hudsoncm kernel usually results in a boot failure or bootloop as you've found. https://forum.xda-developers.com/mo...de-root-moto-g4-plus-supersu-android-t3587918 for a useful guide, you can root with either magisk or SuperSU.
2)That security downgrade error suggests you're attempting to flash stock firmware older than the firmware matching your device's bootloader. If you need newer firmware, you could look into this thread: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You'll need to flash this firmware via fastboot/the bootloader.
3) Try first of all booting into TWRP, copy a custom kernel to your device via a computer and USB cable, and then flash the custom kernel. See if that gets your device booting. If not, you may have to re-flash the stock firmware to get your device booting again (or use a backup, if you had one).
Click to expand...
Click to collapse
If xt1625 amazon not having understood flash RSD firmware ATHENE_NPJS25.93-14-13 (instead ATHENE_AMZ_NPJ25.93-14.7) is there any way to restore the phone's load ?
bootloder lock, oem lock, "we have detected an attempt to flash unauthorized sw on your device"
hlpain said:
If xt1625 amazon not having understood flash RSD firmware ATHENE_NPJS25.93-14-13 (instead ATHENE_AMZ_NPJ25.93-14.7) is there any way to restore the phone's load ?
bootloder lock, oem lock, "we have detected an attempt to flash unauthorized sw on your device"
Click to expand...
Click to collapse
Have you tried to flash this firmware: https://androidfilehost.com/?fid=817906626617956922 That should be the AMZ NPJ25.93-14.7 US firmware (for XT1625 and XT1644)
tried, error gpt bootloader, all firmware below 14-13 not installed, AMZ NPJ25.93-14-13 I did not find it or it does not exist.
hlpain said:
tried, error gpt bootloader, all firmware below 14-13 not installed, AMZ NPJ25.93-14-13 I did not find it or it does not exist.
Click to expand...
Click to collapse
Unfortunately you'd have to wait for a newer firmware, the NPJS25.93-14-13, NPJS25.93-14-15 and NPJS25.93-14-18 firmwares are for retail devices. Amazon devices are on a different firmware and as you've partially flashed the Dec 2017 firmware, you'd likely need AMZ NPJ25.93-14.7-3 or NPJ25.93-14.7-5 (Feb 2018 update), however neither AMZ build appears to be available at the moment.
If you're desperate for a working device, your best bet may be to talk to Amazon or Motorola support, or if your bootloader was previously unlocked, you could try to unlock your bootloader and flash a custom ROM.
I will wait for a new firmware amz
Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.
Manisshyaddvv said:
Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.
Click to expand...
Click to collapse
Slot Suffix not found is normal, that's because TWRP is checking for another slot like in Pixel or other A/B devices.
About your other problem you have to provide more information, which stock ROM version did you flash and from which version did you come?
Maybe you downgraded your bootloader?
Have you been on any 64bit custom ROM? If yes which one?
Sent from my Moto G5 Plus using XDA Labs
Manisshyaddvv said:
Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.
Click to expand...
Click to collapse
In addition to wolfcity's useful post, have you unlocked this device's bootloader in the past? If so, then what happens if you try to unlock with your unlock key as given to you by Motorola?
If your key no longer works, and OEM unlocking (under Settings>Developer Options) is turned on, then you may have to request help from the official Motorola forums: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809
If you have not unlocked this device bootloader, then have you obtained the OEM unlock code and submitted that code to Motorola as per this tool? https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
Please help me
Wolfcity said:
Slot Suffix not found is normal, that's because TWRP is checking for another slot like in Pixel or other A/B devices.
About your other problem you have to provide more information, which stock ROM version did you flash and from which version did you come?
Maybe you downgraded your bootloader?
Have you been on any 64bit custom ROM? If yes which one?
Sent from my Moto G5 Plus using XDA Labs
Click to expand...
Click to collapse
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me
Manisshyaddvv said:
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me
Click to expand...
Click to collapse
Looks like you flashed a ROM meant for US devices onto your Indian device... Also, NPN25.137-35 is a really old firmware (March 2017) and Moto devices sometimes do not work well if you've flashed an older firmware to your device.
I'd recommend flashing the NPNS25.137-92-10 (April 2018 security patch) or NPNS25.137-92-14 (June 2018 security patch) firmware onto your device. I'd also recommend flashing with wiping your userdata, as I don't know what's causing this; with a data wipe, you will want to back up your data if possible. Copy your essential files to a computer/cloud storage and hopefully have your contacts backed up. You could use MyPhoneExplorer to back up your contacts, text messages and call log.
Manisshyaddvv said:
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me
Click to expand...
Click to collapse
Not much to add to echo92's post, a full wipe and flashing one of the mentioned firmwares is exactly what you should do.
For the case that you have downgraded your bootloader in the past I would recommend to not take future OTA as this could hardbrick your device.
Sent from my Moto G5 Plus using XDA Labs
How could i unlock bootloader
Tell me the full process of unlocking bootloader and flashing stock,
And please give me the link for firmware,
And what if again it shows slot suffix not found???
How to unlock bootloader in moto g5 plus
How could i unlock bootloader when lenovo is not sending me the key and also "Slot suffix is not found" is a big problem for me,
And also send me the link of firmware which i should use,
Please help me.
I'm waiting for your response
My device is totally in bad condition camera is not working and file explorer is not opening either,
So please help me
Which firmware and full process how to?
Manisshyaddvv said:
How could i unlock bootloader when lenovo is not sending me the key and also "Slot suffix is not found" is a big problem for me,
And also send me the link of firmware which i should use,
Please help me.
I'm waiting for your response
My device is totally in bad condition camera is not working and file explorer is not opening either,
So please help me
Which firmware and full process how to?
Click to expand...
Click to collapse
Here you'll find the firmware
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Use NPNS25.137-92-10 (April 2018 security patch) or NPNS25.137-92-14 (June 2018 security patch.
As I told you before the "slot suffix not found" message is normal and no problem.
It just tells you that your device has only one update slot and not two like Pixel or some Xiaomi devices.
And about the unlock key: Have you tried to get one like echo92 posted? Have you tried to use the
fastboot oem unlock command?
Here you find a complete guide for rooting your device, the first part is only about flashing stock firmware. Just follow the first part of this guide but use the above firmware.
https://forum.xda-developers.com/g5-plus/how-to/how-to-root-moto-g5-plus-t3579659/post74673573
Sent from my Moto G5 Plus using XDA Labs
As Wolfcity has mentioned above, the slot suffix is normal for our devices as we don't have A/B partitioning. To illustrate, if I boot my G4 Plus to fastboot and then issue the command 'fastboot reboot' from ADB, using minimal ADB 1.4.3 and the Motorola USB drivers, on Windows 10 64 bit, this is the output:
Code:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot reboot
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
rebooting...
finished. total time: 0.176s
Also, as I asked you in your PM, have you actually posted to that Motorola thread? Once AlphaDog or one of the moderators sees your post in that thread, they should start the process for getting you an unlock key, or at least advise you on what to do next. I do not know if posting outside of that Motorola thread will get you results.