Google Account - Action Required - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

This could just be a coincidence but after getting my Fire HD set up with Google services and such about a week or two later, I started getting the "Account Action Required" notifications on my android devices. It was requiring me to sign back into my Google account. Has anyone else had this issue with installing Google Play on their Fire HD tablets? Is there a fix?
If it matters, I am using the Fire HD 10 (7th Gen) tablet.

Skatedawg said:
This could just be a coincidence but after getting my Fire HD set up with Google services and such about a week or two later, I started getting the "Account Action Required" notifications on my android devices. It was requiring me to sign back into my Google account. Has anyone else had this issue with installing Google Play on their Fire HD tablets? Is there a fix?
If it matters, I am using the Fire HD 10 (7th Gen) tablet.
Click to expand...
Click to collapse
No issues on my end. Which version of the fire os are you running? My 7th gen hd 10 is on 5.6.0.1. You may need to completely reinstall the Google Play components.
link: https://forum.xda-developers.com/amazon-fire/general/how-to-install-google-play-store-fire-t3486603

Did you change the password of your Google account recently? It may be the cause of this issue.

Supersonic27543 said:
Did you change the password of your Google account recently? It may be the cause of this issue.
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Click to collapse
No. I have not changed my password. I contacted Google for support and they had me remove my account and add it back to my phone. This worked for a day or two. Now I got kicked out again and have this notification again. I just cant figure out if it is because I have Google Play on my tablet or if it is just a coincidence. I wish there was a way to know why I am getting prompted or something.

Okay so I figured it out. I was using an unofficial Google tool called Geemusic. It's to use Google Music on my Amazon echo devices. An update had happened in the app that requires you to set an Android ID. So since everytime the app restarted, it generated a new android id. So I had 92 android devices, Google freaked out basically and asks for you to reauthenticate. So there you have it.

Related

[Q] Does anyone know how to Fix App Store Authentication Error

I just got a Kindle Fire for my wife and it is linked to an already existing Amazon account, with a valid Credit Card linked and working fine with books.
When I try to go into the App Store it lets me in but I can't download anything. I can't even get into the "MyApps" section. A box pops up saying "Authenticating" but then goes away, and it goes back to the screen I was just on.
I noticed this issue out of the box and did some research where people made some recommendations such as "Clear Data" from the App. That didn't help, neither did a factory reset. I was hoping that rooting it and uninstalling the App Store app would help, but it didn't.
I figured I would try to turn off the in-App purchasing to see that might help but it would not accept my password. Hmmm Odd, I wonder if somehow this is holding onto an old account, since this was a refurbished Fire.
Personally I could live without the Amazon App Store and the Stock Rom, but my wife really wants it setup and wants to preserve the look and feel.
Any recommendations would be greatly appreciated.
Thanks,
I had that same thing. For me the problem was that I had too many devices registered with the Amazon App store, since I frequently reinstall ROM on my tablet.
There are two places the Kindle gets registered. One is under Mange My Kindle and the other is somewhere within you app store settings. I removed all my devices from the Manage My Kindle area but that didn't fix it. I actually had to call Amazon and they removed all my device registrations from the App Store portion for me, but they said I would have been able to do it myself if I had gone in there.
Sorry I don't have the specific directions to the link. But you should be able to find all your associated devices in you App Store settings online and delete them. After doing this I just restarted my Kindle and the app store worked like a charm.
Thanks that was exactly it. I have a Gtablet and 4 Android phones that get flashed all the time. I went in and deleted them and it fixed the problem.
The path to get to this section is:
Amazon Account settings -> Android Apps & Devices -> Your Devices
And start de-registering devices no longer needed.

My Fire HD 10 has problem downloading Apps from Google Play Store

Whatever app I try to download from the play store hangs up at download pending and never downloads. Any ideas what I may be doing wrong?
Gzilla2000 said:
Whatever app I try to download from the play store hangs up at download pending and never downloads. Any ideas what I may be doing wrong?
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Click to collapse
I had the same problem. Mine finally told me I wasn't logged in to my Google account. When I went to Google Settings > Sign in & Security it automatically logged in and play store worked after that.
Sent from my Fire HD 8 (7th gen)
rdhoggattjr01 said:
I had the same problem. Mine finally told me I wasn't logged in to my Google account. When I went to Google Settings > Sign in & Security it automatically logged in and play store worked after that.
Sent from my Fire HD 8 (7th gen)
Click to expand...
Click to collapse
I checked and I was logged in. I'm still having the problem.
Anyone having problems updating Kindle bookstore app or audible? My device is not listed on Google playstore. Not sure how to get it listed. I have a Samsung S8 which has updated the kindle app, but I can't do the same on my Kindle HD 8 and 10 after installing Google Playstore. I receive the error message 505 unable to install.
tech6 said:
Anyone having problems updating Kindle bookstore app or audible? My device is not listed on Google playstore. Not sure how to get it listed. I have a Samsung S8 which has updated the kindle app, but I can't do the same on my Kindle HD 8 and 10 after installing Google Playstore. I receive the error message 505 unable to install.
Click to expand...
Click to collapse
Are you trying to update the app that was installed via Amazon Appstore ? From my understanding you cannot update the apps from amazon which are already preinstalled on your Fire HD.
You first have to deinstall the one from Amazon (if possible and it is not installed as system app) and then install the one from Playstore again.
---------- Post added at 10:13 PM ---------- Previous post was at 09:38 PM ----------
Gzilla2000 said:
Whatever app I try to download from the play store hangs up at download pending and never downloads. Any ideas what I may be doing wrong?
Click to expand...
Click to collapse
I had this problem while trying to use google play in the second account on my fire hd. After resetting the device completely and setting up the account as the first one it seems to work now.
Philoxenes, thanks for your reply. I received a couple of Amazon updates which helped, but it seems as though I have the latest app. The one on the Playstore is older at least it seems like it.
I thought about deleting the original app, but thought that I wouldn't be able to replace it since Playstore wasn't cooperating. So, I'm okay with keeping what I have. The updates from Amazon updated the app, although it doesn't have the same functionality as the one that is listed as the update on Playstore.

Possible to install Play Store on the new HD 8?

I recently ordered the 8th gen HD 8 and I'm a little worried because I've read that they've disabled workarounds to install the Play Store on it. I'm not entirely sure if it's true since I don't actually have it in my hand yet, but does anyone else know? Any help would be appreciated.
You can install, but I heard it does not connect to Google at all (stuck at login) probably for everyone.
Thanks for the reply. I actually found a video that shows how to get it working. It's a couple weeks old, so maybe they'll push out an upload blocking it. As far as I know it all depends on the order the Play Store APKs are installed.
See this thread for Fire HD 8 with FireOS 6.3.x.x .... https://forum.xda-developers.com/amazon-fire/help/fire-os-6-3-x-play-store-fire-hd-8-t3850363
rwstarke said:
See this thread for Fire HD 8 with FireOS 6.3.x.x .... https://forum.xda-developers.com/amazon-fire/help/fire-os-6-3-x-play-store-fire-hd-8-t3850363
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Click to collapse
OK thanks
Sent from my Infinix HOT 4 Lite using BMstories
It works. But... I've had to create a 2nd account as my main Google account has Two Factor Authentication.
This is what seems to be causing an issue with login where you're just in a loop.
DKXC said:
You can install, but I heard it does not connect to Google at all (stuck at login) probably for everyone.
Click to expand...
Click to collapse
Can you re-install the Google APKs again and reboot your Fire tablet
It's very possible to install the Google Play store on my Fire HD 8 2018 without Fire registration

Google Play Games Application - Amazon Fire HD 10 (2019)

Hi,
I'm hoping someone has figured this out as its driving me crazy !
I've followed the instructions to put the google apks on via the android police website, install play store amazon fire tablet article (can't link to it as it's my first post !)
Everything initially seems to be ok, signed into google and can access and download apps from the Play store.
When I download the Google Play Games app it runs ok but switching to the Profile tab doesn't show me any profile information and all I get is the busy icon spinning constantly.
Does anyone know how to solve this ? I think this has a knock-on effect of games not working that require a google games profile.
This is on a brand new 2019 Amazon Fire HD 10.
Thanks in advance
TempesT360 said:
Hi,
I'm hoping someone has figured this out as its driving me crazy !
I've followed the instructions to put the google apks on via the android police website, install play store amazon fire tablet article (can't link to it as it's my first post !)
Everything initially seems to be ok, signed into google and can access and download apps from the Play store.
When I download the Google Play Games app it runs ok but switching to the Profile tab doesn't show me any profile information and all I get is the busy icon spinning constantly.
Does anyone know how to solve this ? I think this has a knock-on effect of games not working that require a google games profile.
This is on a brand new 2019 Amazon Fire HD 10.
Thanks in advance
Click to expand...
Click to collapse
That's the problem, your Fire tablet have registered with Amazon account.
Reset your Fire tablet and bypass Amazon account registration. Do not register.
Install Google services and remove all Amazon junk:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
AmznUser444 Dev said:
That's the problem, your Fire tablet have registered with Amazon account.
Reset your Fire tablet and bypass Amazon account registration. Do not register.
Install Google services and remove all Amazon junk:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
Click to expand...
Click to collapse
Hi , thanks for replying.
How do you bypass Amazon account registering/logon ? I thought it forced you to have an account.
I've used the toolbox before but only after I have signed in. are you suggesting I can somehow get to the home screen without logging in or registering and then use toolbox ?

Fire HD 10 + (11th Gen - 2021 Version) and Fire Toolbox 17.1 - Google Services break Alexa App

Is anyone else experiencing this? Using the Fire toolbox to install the Play Store affectively breaks the Alexa App. I don't know if it's something the toolbox itself is doing or if its the google services. I do know that I have the Play Store and Google services loaded without issue on my Fire HD 10 (2019). If anyone has any insight or knows some troubleshooting techniques it would be greatly appreciated. Basically what happens is when I go to load the app it pops the Alexa splash page for a split second but then just drops right back to the device home page, the app shows as recently ran in the history but obviously not in a way that is useful. Once I have broken her only way i have figured to get her back is by factory reset - using the toolbox to restore Alexa doesn't solve the problem.
superdeleted said:
Is anyone else experiencing this? Using the Fire toolbox to install the Play Store affectively breaks the Alexa App. I don't know if it's something the toolbox itself is doing or if its the google services. I do know that I have the Play Store and Google services loaded without issue on my Fire HD 10 (2019). If anyone has any insight or knows some troubleshooting techniques it would be greatly appreciated. Basically what happens is when I go to load the app it pops the Alexa splash page for a split second but then just drops right back to the device home page, the app shows as recently ran in the history but obviously not in a way that is useful. Once I have broken her only way i have figured to get her back is by factory reset - using the toolbox to restore Alexa doesn't solve the problem.
Click to expand...
Click to collapse
May I suggest that you bring this to the attention of @Datastream33 on the FTB thread? Support for the new 2021 tablets has just been added so I'm sure he'd like to know any issues that arise.
blaacksheep said:
May I suggest that you bring this to the attention of @Datastream33 on the FTB thread? Support for the new 2021 tablets has just been added so I'm sure he'd like to know any issues that arise.
Click to expand...
Click to collapse
Thanks I posted in there. Its funny cuz I found this forum from that thread but then I'm a newb and created this new one instead of doing just that. Hopefully he see's.
Hey, just wanted to know if you resolved your issue?
I just recently installed Fire Toolbox on a Fire Tablet 10 2019, and found it completely broke the Alexa app. I also noticed there was a banner across the main page of the Alexa app stating the app should be updated.
I found I could install the Amazon Appstore app from Google Play, and in the Amazon App Store they had the Alexa app available for install. I installed the Alexa app, and it appeared to update the original Alexa app, and the update banner was removed. I did notice that after first install, the text was all out of alignment in the app, but closing the app and opening it again, seemed to fix it.
So far, it appears to be working, but I havenet tested it long term. Also, if you install the app from the Amazon App Store, make sure all the permissions are activated to ensure everything works.

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