Cellular data usage monitoring in phone vs actual usage - Essential Phone Questions & Answers

After i got essential phone , i am seeing a difference in the data usage reported by phone vs the actual usage. Phone always shows the data usage as less 10 MB but actual network usage is above 1 GB. Is there a easy fix for this? I am on Android 7.1.1 and with Jan security update installed.
Screenshots:
https://photos.google.com/share/AF1QipOSzLYInMzVY397g6MM4jzersVU5l0h7SNt5LL3OE_8et4ryfreRS8OCPo98lPokQ?key=Mmk3OU1WYXZwY2JmRWtHUElQc2dncWFVZU5ZMUR3
Thanks

When you click more options on the data usage screen, look at the middle of the screen that comes up. There should be an option for billing cycle, make sure it syncs up with your actual billing cycle.

barteringram said:
When you click more options on the data usage screen, look at the middle of the screen that comes up. There should be an option for billing cycle, make sure it syncs up with your actual billing cycle.
Click to expand...
Click to collapse
Issue is not with the billing cycle. Billing cycle is correct for me. Even at the end of billing it has not crossed 10MB in the past 2 cycles.

There's a bug with this phone regarding this issue. Mine is the same, but I've never relied on the phone's reporting. That's what the MySprint app is for.

Related

Attention!!!!!! Everyone with battery life issues please read this!

I think I finally found the solution to lousy battery performance on Android phones in general!
If you are using Spare Parts -or any other battery monitor app- and noticed a near 100% of awake time then,
it's as simple as that:
Go to menu, choose Settings->Applications->Development
and make sure that Stay Awake (second option) is NOT checked.
If it is checked the phone never sleeps while charging, but unfortunately, due to an android bug I guess, won't return to his regular sleep schedule after disconnecting from the charger.
Please try this and let me know! It worked for me!
My_Immortal said:
I think I finally found the solution to lousy battery performance on Android phones in general!
It's as simple as that:
Go to menu, choose Settings->Applications->Development
and make sure that Stay Awake (second option) is NOT checked.
If it is checked the phone never sleeps while charging, but unfortunately, due to an android bug I guess, won't return to his regular sleep schedule after disconnecting from the charger.
Please try this and let me know! It worked for me!
Click to expand...
Click to collapse
mine wasn't checked, still get pretty crappy battery life. Thanks though
Chuteboxe39 said:
mine wasn't checked, still get pretty crappy battery life. Thanks though
Click to expand...
Click to collapse
Do you have Spare Parts installed?
If yes, then you can see what exactly is using your battery.
My solution applies to those who constantly have near 100% awake time.
I hope you find your culprit soon!
Timescape is the culprit.
Force close it and remove it from your home screen and watch your battery life double.
Well i'm having the 100%, so i will defenitely give it a shot. Thank you.
augie7107 said:
Timescape is the culprit.
Force close it and remove it from your home screen and watch your battery life double.
Click to expand...
Click to collapse
You speak my words absolutely right Timescape is the Main Battery sucker and nothing else. I removed it Days ago including of closing the Process in Taskmanager. my battery Life got up from 7 Hours to 16 Hours. Nothing else had effect for me even changing the Launcher to Helix or whatever.
Timescape / Mediascape is what sucks the X10 down.
No timescape on my homescreen and stay awake is not checked...still batterylife is lousy
Its fine when its not being used but as soon as i start using apps or use the phone in general, the battery drains fast.....
I reset the phone after unplugging it in the morning after a full charge, and my battery lasts a good 18 hours. Thats with Wifi on 75% of the time and 3g always on.
forzanerazzurri said:
I reset the phone after unplugging it in the morning after a full charge, and my battery lasts a good 18 hours. Thats with Wifi on 75% of the time and 3g always on.
Click to expand...
Click to collapse
Wow....thats great...how did you manage that?
could you guide me through what settings you use please
cause with wifi on ....i get like half a day!
3 to 4 days with wi-fi off,3g off and gps on......................
don't twit or face though.
After being fed up with barely making it throughout the day, I decided to perform the following experiment:
1) wiped the phone clean (factory reset);
2) did NOT configure my google account with the phone to avoid needless sync with google as well as all those processes running in background no matter data connection available or not;
3) disabled data (as that line I am testing the X10 on has no data plan on it);
4) switched off location services; removed every single widget from the home screens;
5) installed HelixLauncherDONUT and left default widgets + added SE's digital clock;
6) installed startup auditor to prevent stuff like timescape from starting
7) contacts/settings/show status updates changed from all to none
Now after 24 hours and 45 minutes since unplugged phone has 88% battery left!!! There was no usage beside me checking stats every few hours. Phone is set to 3G, so switching to 2G may yield even better results.
Before this test I have done exactly the same test with the only difference of Google account being enabled on the phone (with sync disabled). No matter there was no data connection at all, phone went thru 20% of battery in just 6 hours with same usage pattern - 'no usage, just standby and checking every now and then the status of battery'. Not bad as with normal use of the phone I was been able to make it thru the day without shutting down due to battery empty.
Bottomline, I blame Google services for the excessive battery drainage in this phone. It is 1.6 'Donut' with its outdated google services 'at fault' IMO.
Hopefully with the planned Eclair update (lets hope Froyo too!) this situation will be addressed, at least to a certain degree.
Cheers!
leobg said:
After being fed up with barely making it throughout the day, I decided to perform the following experiment:
1) wiped the phone clean (factory reset);
2) did NOT configure my google account with the phone to avoid needless sync with google as well as all those processes running in background no matter data connection available or not;
3) disabled data (as that line I am testing the X10 on has no data plan on it);
4) switched off location services; removed every single widget from the home screens;
5) installed HelixLauncherDONUT and left default widgets + added SE's digital clock;
6) installed startup auditor to prevent stuff like timescape from starting
7) contacts/settings/show status updates changed from all to none
Now after 24 hours and 45 minutes since unplugged phone has 88% battery left!!! There was no usage beside me checking stats every few hours. Phone is set to 3G, so switching to 2G may yield even better results.
Before this test I have done exactly the same test with the only difference of Google account being enabled on the phone (with sync disabled). No matter there was no data connection at all, phone went thru 20% of battery in just 6 hours with same usage pattern - 'no usage, just standby and checking every now and then the status of battery'. Not bad as with normal use of the phone I was been able to make it thru the day without shutting down due to battery empty.
Bottomline, I blame Google services for the excessive battery drainage in this phone. It is 1.6 'Donut' with its outdated google services 'at fault' IMO.
Hopefully with the planned Eclair update (lets hope Froyo too!) this situation will be addressed, at least to a certain degree.
Cheers!
Click to expand...
Click to collapse
thanks for your info,
if i disable that many things, then i'd use my old Motorola v3.
henh said:
thanks for your info,
if i disable that many things, then i'd use my old Motorola v3.
Click to expand...
Click to collapse
Don't get me wrong. The experiment I've done is a "proof of concept" sort of - I am trying to figure out what is wrong with the battery usage in this phone.
If we look from your point of view, just to have the phone on standby and not using it, not Motorola V3, but a toy phone from the dollar store would suffice.
leobg said:
Don't get me wrong. The experiment I've done is a "proof of concept" sort of - I am trying to figure out what is wrong with the battery usage in this phone.
If we look from your point of view, just to have the phone on standby and not using it, not Motorola V3, but a toy phone from the dollar store would suffice.
Click to expand...
Click to collapse
oh, i know. i just upset with SE, we're here to find some solutions
it's so sad that we buy the phone for the look & the features, too bad that SE did a very bad job. now we have to wait for months to get an update from them, & still don't know it'll fix all the issues???
What I've found out is that most battery drain comes from apps. Install an app that monitors cpu time per app and cpu speed and load. Shortly after I got the phone I was about ready to throw it from a bridge or something because of the horrible battery performance. However, one day I noticed that the cpu was running at ~1GHz most of the time even though it's supposed to throttle down and match speed to need. I found out that one app had ALOT more cpu time that all other apps/services (a widget from DMI, the Danish weather service, in case you care). Once uninstalled, my phone could go through half a day with both 3G and Wifi enable and not even drop below 90% battery capacity - although only mild usage because I was working. Before, the battery went from 100% to like 60% during a night with 6-7hrs of sleep.
Finding out how to improve battery usage has definitely made me like the phone alot more, but I still wish HTC had made the software for it.
Regards - Martin
I get a good full day with my x10. I use Timescape but set the update option to NEVER so it only updates by tapping on timescape tile; i also turn of wi-fi when not in range of my home wi-fi, bt off, gps off (unless needed for maps).
I also trained the battery. Let power off by itself and charging full 4 or 5 times.
as for the google thing id suggest going into settings then data synchronization.. click google and uncheck background data.. it even tells you it will save battery and lower data usage.. whenever you use market though it will ask you to enable it in order to use it.
hope it helps!!
leobg said:
After being fed up with barely making it throughout the day, I decided to perform the following experiment:
1) wiped the phone clean (factory reset);
2) did NOT configure my google account with the phone to avoid needless sync with google as well as all those processes running in background no matter data connection available or not;
3) disabled data (as that line I am testing the X10 on has no data plan on it);
4) switched off location services; removed every single widget from the home screens;
5) installed HelixLauncherDONUT and left default widgets + added SE's digital clock;
6) installed startup auditor to prevent stuff like timescape from starting
7) contacts/settings/show status updates changed from all to none
Now after 24 hours and 45 minutes since unplugged phone has 88% battery left!!! There was no usage beside me checking stats every few hours. Phone is set to 3G, so switching to 2G may yield even better results.
Before this test I have done exactly the same test with the only difference of Google account being enabled on the phone (with sync disabled). No matter there was no data connection at all, phone went thru 20% of battery in just 6 hours with same usage pattern - 'no usage, just standby and checking every now and then the status of battery'. Not bad as with normal use of the phone I was been able to make it thru the day without shutting down due to battery empty.
Bottomline, I blame Google services for the excessive battery drainage in this phone. It is 1.6 'Donut' with its outdated google services 'at fault' IMO.
Hopefully with the planned Eclair update (lets hope Froyo too!) this situation will be addressed, at least to a certain degree.
Cheers!
Click to expand...
Click to collapse
To follow up on my test - 7 days, 18 hours with 3% battery left. Here is a quick video I made: http://www.youtube.com/watch?v=lt2YjrREgxg
for me i use Launcher Donut
and disable data and mms
settings > wireless controls > Mobile network settings > MMS & DATA
try it and tell me how much u will reach in the same daily using average
Removing Timescape & Mediascape totally from the home screens.
and disabling Data Sync>Gmail
battery life is showing huge improvement.

Sudden massive data surge from G+

My data allowance was suddenly wiped out during the night given that I use wifi at home. I looked up the data usage and it was G+ 2.44Gb! I have auto-backup and sync switched on but only for wifi connection. I cannot understand how it might happen. No I am grounded in terms of mobile Internet till mid month when my allowance is going to be reset or should pay £1 a day if I keep using it. I guess there is no way to get Google pay for that although it is their fault.
Did you limit the data usage? Settings > data usage > Check set mobile data limit. In the bar move the two lines on how much data usage you should get a warning and limit the data usage.
Sent from my Nexus 4 using Tapatalk
badboy47 said:
Did you limit the data usage? Settings > data usage > Check set mobile data limit. In the bar move the two lines on how much data usage you should get a warning and limit the data usage.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
It was set albeit at the top of my monthly allowance. It all happened during a few hours at night so I could not act on the warning anyway. Next time I will be wise and set the limit to 50-75% of the allowance, which I usually never use fully anyway. The annoying bit is that there is no meaningful way to complain to Google or about Google, although it is probably their bug in G+, which was responsible for the extreme data usage.
Received the January bill from T-Mobile today and it shows that I got over the limit actually from Dec.29 and was charged 1 pound a day for 11 days. Something wierd happenned. I wonder if anyone else experienced same thing as well?

On android 6.0.1 there's no more DAILY data usage limit setting

I've got a daily plan. 1GB each day. I wanted to set daily data usage for my phone and i remember there was a daily option on android 4 but now there's no option to change.. only monthly. This is so silly.
Also, third party apps now are not able to block data when the counter reaches a certain amount. This means that if i have a daily plan i cannot stop the connection if it reaches a certain amount.
I am missing something here? Hope so.

Phone Idle under Settings/Battery

What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
VDoubleUVR6 said:
What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
Click to expand...
Click to collapse
Factory reset it
czerdrill said:
Factory reset it
Click to expand...
Click to collapse
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
I agree with you. Although my phone is just beyond a week old and does have all my apps installed, a factory reset can't be the solution here. This is the typical "I don't know how to fix this" answer always given by manufacturers and carriers.
Sent from my LG-H910 using Tapatalk
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Make sure Google now features are all turned off and not running in the background.
tourbound129 said:
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
Click to expand...
Click to collapse
I'll have to go through the apps one by one like I did previously on my G3 and see. Now within the battery stats there is only a handful of apps like hangout, play music, chrome and camera. The rest is OS related so that's why I was curious what ran under Phone Idle.
czerdrill said:
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Click to expand...
Click to collapse
No and sadly I was looking for that feature a week ago but couldn't find it so I had to individually install most of my apps I had on my previous phone...made for a long night along with the additional emails and configuration or icons and such.
I'll keep digging away at the phone...I really want to like this phone ?
Has there been a definitive resolution to "phone idle" battery drain? I just got a V20 2 weeks ago on sale for $360 and its a fantastic upgrade over the One+1 I've been rockin all these years, but I'm also suffering from mediocre life due to whatever phone idle is. Some forums (for other phones) say phone idle is related to your wireless signal. I'm still with the same carrier and frequenting the same locations and had no such battery drain with that old One+.
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Go to locations/ 3 dots in top right corner/ turn off WiFi scan. See if that helps.
My phone has been suffering from poor battery life for quite some time now, here are the screenshots, Android OS has been this high on almost all battery cycles.
I disabled wifi scanning as suggested above and will watch the performance, does the community have any other inputs to fix this? View attachment 4212978View attachment 4212979
Sent from my LG-H990 using Tapatalk
Phone idle is always the biggest battery draw on my phone too. I have minimal apps too. No Facebook or similar types of apps. I'm on a Verizon V20 stock with the latest security update. Is this normal V20 behavior to have phone idle consume more battery than everything else?
how about doze mode , isnt that meant to help with this sort of problem ? ( my phone is currently on a ship )
Any update. İ have the same problem
andreqf said:
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Click to expand...
Click to collapse
So what did you do?
Would also be grateful if anyone shared a solution.
I specifically have a SIM-unlocked Sprint model (LS997) which am using in Europe with another carrier.
Using it in LTE preferred mode drains about 10-15% overnight.
Using it in WCDMA preferred mode drains up to 5% per night (yes, wifi and cellular data OFF and many apps greenified) . So I'm really interested in how this can be fixed and achieve 0% battery drain across several hours.
Or maybe it's SIM-unlocked Sprint ROM related?? I can't root my phone since it has the Feb 2017 patch and is a ZV6.
I suspect rooting it and using another ROM would solve this + the annoying issue of not being able to send images via FB Messenger and Viber while on cellular data (I imagine the Sprint guys placed some kind of restriction to deny media transfer for these apps when using cellular data).
I have noticed this too.. wondered why "phone idle" takes most battery... any suggestions would be great!
I am also curious about the solution. Phone Idle is at top. Even without SIM card. 30% drains during a night (everything is disabled, but no airplane mode is on). I tried factory reset, reinstall older ROM, replace battery, use no app but still sucks.
hi
my v20 phone battery draining was about 1% per hour before (about 7% totally ) and recently increased to 2% during sleeping time overnight. (draining 15% overnight in sleeping state)
it seems that during day either performance off battery is decreased.(about 5h with wifi and screen on usage)
Fast charging while second screen is On , is slower than when it is off therefore when second screen is Off , fast charging goes better . exactly , first 30 mins fast charging makes about 40% battery charge(instead of 50%) and after 60 min leads to 85% and full charging taking place after about 100 min instead of 80 mins.
another important thing is that sometimes shades have been seen on the LCD that many users have complained about it.
phone information is :
Android security patch level: September 1, 2017
BASEBAND : MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
KERNEL : 3.18.31
BUILD NUMBER : NRD90M
SOFTWARE VERSION : V10g-AME-XX
MODEL NUMBER : LG-H990ds
my actions are as follows :
phone is factory reseted. No third party apps is installed. [especially social media apps.]
battery calibration steps for not rooted phones is taken place.(turning off the phone and charging several times repeatedly).
testing battery drain in safe mode in done and didn't change results
turn off location services and location scanning for WiFi and Bluetooth scanning
turn off WiFi being On during screen is Off.
turn off auto sync, NFC, GPS etc.
not using auto brightness.
not using comfort view .
turn off location services and location scanning for WiFi and Bluetooth scanning
second screen is off during test overnight. (either with second screen is ON with faced down to lower brightness in other day test )
phone is in Air Plane Mode and all data services is off.
system apps like Google services and Play and Assistance is limited by permissions.
following are some advanced battery drain overnight figures of my phone for more analyzing.
any help with this issue is appreciated.

View WiFi usage of specific date range (less than a month)

It seems WiFi usage only displays the last 30 days or something. Is there any way to make it more specific?
I need an app that can filter past WiFi usage to specific days. It cannot just start monitoring after I install it.
The ability to filter data usage the same way would be nice too, instead of only seeing billing cycle. Thanks.

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