Database Users

Help with Zenphone 2 laser ZE551KL, not detecting data sim card

I'm having problem with a Asus Zenphone 2 Laser ZE551KL.
I'm from Dominican Republic. I bought this phone to use 2 sims. one for calling (ORANGE) and the another for LTE Data (TRICOM).
This is my history:
When the phone arrive i put my 2 sims cards to the phone and update to the lastest Android version available: WW_ 1.17.40.1234. After that i can use the sim card ORANGE for calling but the data sim cards isn't detected by the Zenphone. I tried with another TRICOM Data sim card with the same result.
Also, i tried with a sim card from another company (CLARO) ant it works. it was detected by the Zenphone.
Later, i flashed CM 13.0 for the Zenphone and i get LTE data using the TRICOM sim card but for a 1 minute or less. I mean, when the phone boot up it get lte data and show me the icon LTE indicating that is working but after one minute the signal turn off. I only get data for that short time.
Also i test the lte sim card on another zenphone Z00A and it worked perfect.
the problem is that when using stock rom the sim card for lte data is not detectec. when i use CM 13.0 Rom, the sim card lte is detectec for a minute and it get loss.
Any suggestion about it?
I would like to try changing the modem version, but i don't know how to do it.

Did you check your APN settings? Different companies use different settings. Maybe the ROM doesn't have them set for one or the other SIM

[HELP] Which Sim slot is suitable for Reliance Jio

Is it possible to use jio sim on sim slot 2 ?
I'm using moto x play dual sim indian with latest marshmallow update.
I know both slots are 4g supported .
But When I inserted jio sim in sim 2 slot a pop up msg shows if u want to use LTE then insert jio sim on slot 1.
What to do ? Sim 1 is my primary number (Vodafone)
And in network mode selection phone is not showing VOLTE ,it's just showing 4g.
Need urgent help.

sim 1
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..

mizaj said:
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..
Click to expand...
Click to collapse
Why I'm getting this pop up ?

I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?

fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
U got signal only when sim will activated...til then it show either no service or emergency call only.

Sim 2 doesn't support VoLTE. Please put it in sim 1 to make calls using jio
Sent from my XT1562 using Tapatalk

fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
It's normal it will show no signal or emergency call only. Activation time depends on your state and place. if the store has more sim activation pending then your request will be get delayed.
When your application has been updated to jio by the store then you will receive an sms.
After one of that your sim will show signal .

SIM slots

Hi guys!
I've just oredered my ze520kl and i was looking for informations about SIM slots configuration.
From the ASUS site:
Dual SIM card
SIM 1: 2G/3G/4G Micro SIM Card
SIM 2: 2G/3G/4G Nano SIM Card
Dual SIM Dual Standby
Only use the nano SIM card or the microSD card at a time
Both SIM card slots support 3G WCDMA/ 4G LTE network band. But only one SIM card can connect to 3G WCDMA/ 4G LTE service at a time.
So, SIM1 slot is for micro SIM and SIM2 slot is for nano SIM. Which SIM shall I use for data connection? SIM1 or SIM2?
With Zenfone 2 i could only use SIM1 for data connection.
Thanks,
TooMAX

Hi, you can choose any of two SIM for data, but only one at the time. Means that both has call reception but only one with data connection.

Samsung A7 Dual SIM issues after OS upgrade to Mashmallow

I just upgraded my SM-A700FD to Android 6.0.1 and had trouble with Dual SIM operations.
My SIM 1 is on LTE data whereas SIM 2 has no data. Whenever I make a call on SIM 2 (incoming or outgoing) my data connection on SIM 1 is lost. I have enabled Dual SIM Always On in SIMCard Manager under Setting.
I tried in Safe Mode and still the same. Does anyone has the same issue? This seriously render the Dual SIM phone unusable.
The SIM Card Manager also force SIM 2 to 2G if SIM 1 is set to LTE/3G/2G (Autoconnect), even though my SIM 2 is on 3G network but using only voice and text.
When I am using data on SIM 1 to browse or running Apps, I can receive SMS text on SIM 2 without interrupting SIM 1 data, but as soon a voice call is established on SIM 2 the data on SIM 1 is lost.
Would appreciate it if anyone can help.
Thanks!

VoLTE not working

Is there any hardware issue which may lead to inactivity of VoLTE on sim slot 2 and inactivity of mobile data on sim slot 1? Mobile data and VoLTE won't work on sim slot 1 and when I switch to sim slot 2 VoLTE won't work. I have tried using a different sim card in my phone to get the same results. Whereas the previous sim is working fine in another phone. Please look into it.