Possible Front Facing/Selfie Camera Issues - ZTE Axon 7 Questions & Answers

Hi all,
Been going crazy trying to find the 'selfie' camera on my new Axon 7 A2017G.
Used the SD update method and images from the AU Axon 7 site to go from what was the latest MM to the current latest available N image (1.2.0B09).
Stock Camera App doesn't seem to have a 'selfie' / front facing camera mode.
Open Camera doesn't have a switch, and the icon used for switching in Snapchat is also missing.
I'm hoping im being a complete numpty and missing something obvious, bc otherwise this is sounding like a fairly serious software/hardware issue.
Have tried clearing data and cache both through android and through the stock recovery, as well as a factory reset through both android and stock recovery.
Any thoughts?
Attached is a screenshot of the stock camera app right after a recovery factory reset (thumbnail link to full).

greyhamism said:
Hi all,
Been going crazy trying to find the 'selfie' camera on my new Axon 7 A2017G.
Used the SD update method and images from the AU Axon 7 site to go from what was the latest MM to the current latest available N image (1.2.0B09).
Stock Camera App doesn't seem to have a 'selfie' / front facing camera mode.
Open Camera doesn't have a switch, and the icon used for switching in Snapchat is also missing.
I'm hoping im being a complete numpty and missing something obvious, bc otherwise this is sounding like a fairly serious software/hardware issue.
Have tried clearing data and cache both through android and through the stock recovery, as well as a factory reset through both android and stock recovery.
Any thoughts?
Attached is a screenshot of the stock camera app right after a recovery factory reset (thumbnail link to full).
Click to expand...
Click to collapse
Lol you don't have it. That's just because you don't have a front camera attached; I used to have my moto g 2 fully disassembled and if the front camera wasn't attached the button wouldn't appear.
You have two ways around this: follow jerryrigeverything's video and try to reseat the connector, or just send it in for repairs or whatever

Choose an username... said:
Lol you don't have it. That's just because you don't have a front camera attached; I used to have my moto g 2 fully disassembled and if the front camera wasn't attached the button wouldn't appear.
You have two ways around this: follow jerryrigeverything's video and try to reseat the connector, or just send it in for repairs or whatever
Click to expand...
Click to collapse
Yea ended up looking into it after posting here and came to a similar conclusion. Not very happy atm, as thats a pretty big thing to be broken out of the box :/
Will be contacting both the retailer i purchased it from as well as ZTE to see what can be done.

greyhamism said:
Yea ended up looking into it after posting here and came to a similar conclusion. Not very happy atm, as thats a pretty big thing to be broken out of the box :/
Will be contacting both the retailer i purchased it from as well as ZTE to see what can be done.
Click to expand...
Click to collapse
I mean, how do you know the transport didn't disconnect it? Maybe it wasn't properly seated, it passed qc testing, and it got disconnected later
It's also attached with a piece of tape I think, so i think it's plausible
But yeah, just send it in.

Related

g1 camera messed up? IS it doomed?

Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
whoah, thats a trip!
If you deem it to be hardware, I have a spare camera from a parted G1. PM if you want details
I may take you up on that, however I am searching google right now to see if you can even replace the CCD
The camera module is on a ribbon cable that attaches to the motherboard, easily removed. So long as the component damaged is not on the mainboard itself you should be fine.
That's what I like to see!
You have a PM
If you plan on taking it apart yourself you need to be extremely careful, i took mine apart to replace the case when i bought it and after putting it back together everything seemed fine but after a while the touchscreen kept dying the camera never worked and my signal dropped all the time, i tried taking it apart and putting it back together several times to no avail. The phone became unuseable and i shelved it for my D600... bad times. It was only until i was going to send my G1 to a phone recycle website that i opened it up one last time, after doing nothing different and putting it back together its for some reason worked ever since. Just a word of warning hope whatever you do works out ok - Adam
Thanks for the warning! Someone already has been in the camera before.. I am going to assume that it was to take a peak at the camera lens so I am not afraid of voiding the warranty. It's no new adventure for me, I have been inside multiple phones and other small electronics, but thank you again. It never hurts to be redundant when opening any electronic device.
PM returned
When disassembling, I like to modify the HTC manual a bit. I remove the back plastic, and the coaxial cables (be VERY CAREFUL when reassembling, they always get pinched!). Then, remove the connectors as instructed EXCEPT the camera. Now, lift the camera portion, as well as the IMEI sticker as a whole module. They are just taped down. When lifted up fully, now you can spin the mainboard out of it's hooks and remove the entire assembly. This was the difficult connection to the camera stays intact. Makes reassembling much easier too, as it will self align.
If you haven't read/downloaded the G1 service manual, you need to!
http://mikechannon.net/PDF Manuals/HTC Dream SM (A04).pdf
Whoa! My first phone that has a manual!
FTA:
"This document contains highly confidential information, so any or all of this document should not be revealed to any third party."
HAHAHAHA!
h1p1n3 said:
Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
Click to expand...
Click to collapse
My phone just started doing the same thing. I flashed the ADP image to see if it was a bug with the ROM I was using, only to find that it was still all crazy looking. Contemplating if I should try the repair or warranty exchange my phone again, ugghh
mine's doing the same suddenly, according to this: http://www.fixya.com/support/t2307654-htc_g1_camera_takes_pictures_messed_up
it's called solarization but how does one turn it off without a hard reset?
I downloaded the Snap Photo app which allows turning solarization on or off but it makes no difference
Any know how to fix this?
starting to look less and less like hardware
Anyone know how to switch this back to normal?
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
h1p1n3 said:
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
Click to expand...
Click to collapse
After reading the post of Fixya I went into Camera Magic and played with some of the setting and couldn't change it back to normal
Unrooted my G1 today, back to stock Donut DRC83, still the same issues, so I'm pretty sure it's not software related. Since I've had the same issue on the latest Cyanogen build, the Android Dev Phone build & the stock Donut build.
Called T-Mobile to get a warranty replacement, so I'm $9.99 and a couple days away from having another phone.
That's my fix anyways
I hope anyone not covered under a warranty is able to find a solution, my guess is you would have to replace the camera itself as Speed mentioned in one of the earlier posts, so look for a parted out phone or a aftermarket parts store and good luck with opening up the phone
As soon as money goes into my paypal account and I replace it I will post my results. Heck, if anyone is interested I will do a step by step for future reference. With pictures taken from a working camera, of course.
The only reason I am thinking software is that it seems like it is occurring to a few people all of a sudden where a week ago none of us had heard of this. I had a accelerometer problem with a G1 and I took it back to the RC29 rom and everything trying to fix it, it never would work. Sent it to HTC and they reflashed it...worked fine. They said there were no hardware issues. That makes me think there must be a bit of software that isnt getting replaced (like bios on a pc?). Perhaps what is going on is hardware..just hard to say right now.
The camera itself may have some firmware that is corrupted. Also possible that there's a fried transistor somewhere along the line. Could even be something really simple, like a bad ribbon cable or connection.
Cheers for Manual link
will greatly help when I swap over from black case to white case
( sticky keys and a mate wanted white one sooo $30 AUD for an complete white kit and hoping for sucsessfull fixed KB glitch )
note that you will still have black buttons for volume and camera, as well as memory card cover. That is what kept me from changing colors on mine- I went with a black replacement case so I didnt have the wrong colored buttons

[Q] Front Camera Problem

Hello,
I am new here and hope to find an answer to a problem i have with my Acer A500.
I am very happy with this tablet but when i wanted to do some video call with Skype i notice than my front camera doesn't work.
I get a green screen with a lot of noise and sometime its like i see some of my icons of my home page but a lot bigger.
Does anybody have the same problem, i want to have it fix in the shop but only when i am certain it is a hardware problem.
I don't want to miss my tablet for several weeks.
A factory reset did not make any difference.
Hey, sorry to hear that your front cam isn't working. I haven't heard of any similar issues lately. What version of Android or ROM are you using? Are you rooted? Ever dropped your tablet or anything? And lastly, have you tried using the front cam in another app such as the stock camera app? It could be a problem with Skype.
Camera
I am using Android 3.2 and my tablet is not rooted.
I am very careful with the tablet and didn't drop it.
I read somewhere that sometimes the camera socket can come lose ?
The stock camera app also doesn't work.
So, many it is just a hardware problem and i should bring it back to have it fixed.
Thats odd that you have that problem, because i have almost the same one, only thing is im rooted on cm9, and it does it on my rear facing camera....kinda something to think about
That's why i am not convinced that this is a hardware problem.
I am waiting for Android 4.0 to see if this will bring a sollution, if not i have no alternative than bring it back to the shop to have it repaired.
Maybe it is just a lose connector but it is strange that nobody has a sollution
Can anybody show me or tell me if i can check the connection with the front camera.
Is it easy to reach it when i open de back of the tablet.
Best and easiest thing to do is a factory restore, do that, and if it is still having the issue then send it in.
camera
I did a factory restore but nothing changed, so i agree that i will have to bring it back.
I just hoped for a quick fix thru software.
Thanks.
Problem + ICS install
I got ICS today everything worked fine after installation except ... the front camera.
So it definately time to go back to the shop.

[Q] Back Facing Camera Replacement(Software error)

So to make a long story short I recently broke the back facing camera on my Note 3. The Lens is cracked and obviously pictures are extremely distorted and purple in color and such. Knowing my usual DIY nature I figured it would cost me about 20 bucks to get buy a new camera and install it myself... Not exactly the case. At this point I have had 2 different replacement cameras and installed them both correctly. Both cameras have resulted in the error message "Warning: Camera Failed" and clearing the Camera data and cache have not helped. Neither has factory resetting the device. I also know it is not a hardware problem because when I reconnect the original camera it opens no problem.
I was wondering if anyone else had this issue or has similar experience or if anyone knows if I can try another replacement camera? Any help is much appreciated because at this point I am out of ideas
tmaclax013 said:
So to make a long story short I recently broke the back facing camera on my Note 3. The Lens is cracked and obviously pictures are extremely distorted and purple in color and such. Knowing my usual DIY nature I figured it would cost me about 20 bucks to get buy a new camera and install it myself... Not exactly the case. At this point I have had 2 different replacement cameras and installed them both correctly. Both cameras have resulted in the error message "Warning: Camera Failed" and clearing the Camera data and cache have not helped. Neither has factory resetting the device. I also know it is not a hardware problem because when I reconnect the original camera it opens no problem.
I was wondering if anyone else had this issue or has similar experience or if anyone knows if I can try another replacement camera? Any help is much appreciated because at this point I am out of ideas
Click to expand...
Click to collapse
Nope how in the hell u do that[emoji45]
Basically i got into an argument on the phone and I slammed the phone on the desk I was at. Hoping to avoid a screen crack I slammed it on the back(With a case on) and the next time i opened the camera it was destroyed
tmaclax013 said:
So to make a long story short I recently broke the back facing camera on my Note 3. The Lens is cracked and obviously pictures are extremely distorted and purple in color and such. Knowing my usual DIY nature I figured it would cost me about 20 bucks to get buy a new camera and install it myself... Not exactly the case. At this point I have had 2 different replacement cameras and installed them both correctly. Both cameras have resulted in the error message "Warning: Camera Failed" and clearing the Camera data and cache have not helped. Neither has factory resetting the device. I also know it is not a hardware problem because when I reconnect the original camera it opens no problem.
I was wondering if anyone else had this issue or has similar experience or if anyone knows if I can try another replacement camera? Any help is much appreciated because at this point I am out of ideas
Click to expand...
Click to collapse
Well, you say you replaced them correctly so the obvious conclusion is the hardware is different.
Sent from my Note 3 via Tapatalk
Thats why I was curious if anyone had personal experience or possibly knew where i could get a definite functional one from?... bump

"Camera Busy" error after update

Hello, I just bought a Moto X Play XT1563 used that has the camera problem.
When you open the camera app it returns the error "Camera busy. Can not start the camera. If this happens again, restart your phone."
The former owner of the handset, informed me that this happened after he upgraded the system.
I already took a technical assistance, the rear camera was changed but nothing solved.
I've tried all the tutorials and tips I found on the internet.
I'm still hoping to be a problem with the system.
Can anyone give me a light, or idea of what that might be?
I'm attaching the dmesg.log (kernel log, I'm currently with CoffeeKernel v2) which is returning some errors on the part of the camera.
I thank you.
Sorry, message has been translated.
same problem here.. anyone knows how to solve this?
Did u ever edited build.prop for any reason??if yes,just remove the lines u have added or restore the original build.prop file.
kos25k said:
Did u ever edited build.prop for any reason??if yes,just remove the lines u have added or restore the original build.prop file.
Click to expand...
Click to collapse
I've tried new and old ROMs, downgraded to 5.1.1 and went back to 6.0.1. But to no avail.
VictorLestat said:
same problem here.. anyone knows how to solve this?
Click to expand...
Click to collapse
Managed to solve?
no body? ;(
Nicolas Alves said:
no body? ;(
Click to expand...
Click to collapse
I've the same problem, when I try open the camera apk says "camera is busy), I changed the main camera but not fix the problem, so yesterday try to remove the front camera and now works only with the main. After that I replacing the front camera but after change only works the front, I've not a idea what happen with the phone but can't work with the both cameras.
I've stock firmware not rooted.
lipebu said:
I've the same problem, when I try open the camera apk says "camera is busy), I changed the main camera but not fix the problem, so yesterday try to remove the front camera and now works only with the main. After that I replacing the front camera but after change only works the front, I've not a idea what happen with the phone but can't work with the both cameras.
I've stock firmware not rooted.
Click to expand...
Click to collapse
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.
lipebu said:
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.
Click to expand...
Click to collapse
When you removed the front, did the flash (led) work again?
Mine currently does not work at all, not even the flashlight.
Maybe a solution
Guys, I've found that the problem in my phone was the flat of flash. It was a little to far from contacts . So I removed the clue in it's back and added a little piece of plastic. And assembled the phone again. It worked just like a charm.
I hope it helps you. (Sorry by the bad English)
lipebu said:
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.
Click to expand...
Click to collapse
How do you remove one camera or the other? I rather have only the main camera working, I don't mind the front camera.
still work's? im having the same problem. could it be the middle frame is broken or someting? maybe bad connectors.
This one
https://ae01.alicdn.com/kf/HTB1.cpH...b-Moto-b-font-font-b-X-b-font-font-b-Play.jpg
I just disassembled the phone, disconnected back camera cables and reconnected againg (remember to pull the locker down after reconnect) , I needed to do it 2 times because the first attempt did'nt work. YOu can try the camera witthout put the screws. Reassembled and now no errors!
erickdeoliveiraleal said:
I just disassembled the phone, disconnected back camera cables and reconnected againg (remember to pull the locker down after reconnect) , I needed to do it 2 times because the first attempt did'nt work. YOu can try the camera witthout put the screws. Reassembled and now no errors!
Click to expand...
Click to collapse
Just that? Because I tried changing my back camera but it didn't fix. Your camera still works?
justi153 said:
still work's? im having the same problem. could it be the middle frame is broken or someting? maybe bad connectors.
Click to expand...
Click to collapse
I've done a little mod and resolved my problem. The led's connectors were not touching correctly the connectors of the board.
I corrected it by sticking a little piece of plastic below the connectors of "middle frame", so it became a little popped out and solved the problem.
I hope have helped you guys.
josueoliveira said:
I've done a little mod and resolved my problem. The led's connectors were not touching correctly the connectors of the board.
I corrected it by sticking a little piece of plastic below the connectors of "middle frame", so it became a little popped out and solved the problem.
I hope have helped you guys.
Click to expand...
Click to collapse
this one?
justi153 said:
this one?
Click to expand...
Click to collapse
No. The blue one. I've lifted a little the connectors and put a plastic piece below it.
The first time the piece, got loose, the second time I used a dual face tape, to put it together.
josueoliveira said:
No. The blue one. I've lifted a little the connectors and put a plastic piece below it.
The first time the piece, got loose, the second time I used a dual face tape, to put it together.
Click to expand...
Click to collapse
im going to try this on the weekend and tell u if it works, Thanks!!
Hi Guys,
I too have the same issue. I have a XT1562 and it started post update to nougat stock. Than I moved to lineage 14.1 hoping that it will fix the issue but all in vein. Have tried all the methods on the internet. If its hardware issue and can you show in pics how to fix it.
Tried and worked
josueoliveira said:
Guys, I've found that the problem in my phone was the flat of flash. It was a little to far from contacts . So I removed the clue in it's back and added a little piece of plastic. And assembled the phone again. It worked just like a charm.
I hope it helps you. (Sorry by the bad English)
Click to expand...
Click to collapse
Hi Thanks for your post... I have pushed the flash and the camera did open... I will disassemble and sit correctly the flash :cyclops:

Rear camera issues/not detected

Hello Team,
I've had my Essential Ph-1 for several years and loved it. Recently I replaced the battery with no issues. However, I notice that since replacing the battery, the stock camera app would not launch with an error initializing the camera, and it said to restart the phone. Rebooting the phone made no difference.
I opened the device back up and carefully checked all the wires and connections, and they're all tight and nothing looks cut, cracked, or disconnected. I tried a third party camera app (OpenCamera), and it worked fine on the front facing camera, but the rear camera was in black and white only. Since then I have tried factory resetting and re-flashing the firmware, and now the front camera works (in third party app) but the rear camera is not even recognized and I don't get an option to swap cameras.
Any suggestions? Is there anything I can check to troubleshoot this further?
TIA!
jbstanford said:
Hello Team,
I've had my Essential Ph-1 for several years and loved it. Recently I replaced the battery with no issues. However, I notice that since replacing the battery, the stock camera app would not launch with an error initializing the camera, and it said to restart the phone. Rebooting the phone made no difference.
I opened the device back up and carefully checked all the wires and connections, and they're all tight and nothing looks cut, cracked, or disconnected. I tried a third party camera app (OpenCamera), and it worked fine on the front facing camera, but the rear camera was in black and white only. Since then I have tried factory resetting and re-flashing the firmware, and now the front camera works (in third party app) but the rear camera is not even recognized and I don't get an option to swap cameras.
Any suggestions? Is there anything I can check to troubleshoot this further?
TIA!
Click to expand...
Click to collapse
As it's happened at the same time as battery replacement you'd have to think the two are related. Possible try a "simulated battery pull" to ensure camera is powered down, that is a force restart, press power button & vol driven together for 15secs (I think). If this doesn't work try disconnect/reconnect any components related to camera. Only other thing I can think of is the camera or related component has received ESD damage form static electricity (most likely a diode or small IC), maybe you can find a cheap bricked or damaged phone for spares, if camera module expensive, assuming it's the camera.
Appreciate the response. I think you're right. I've forced restarted and flashed it back to stock, and while the stock camera doesn't work, I found that if I use a third party app (such as OpenCamera) the rear camera works in Greyscale only (not in Color).
IronRoo said:
As it's happened at the same time as battery replacement you'd have to think the two are related. Possible try a "simulated battery pull" to ensure camera is powered down, that is a force restart, press power button & vol driven together for 15secs (I think). If this doesn't work try disconnect/reconnect any components related to camera. Only other thing I can think of is the camera or related component has received ESD damage form static electricity (most likely a diode or small IC), maybe you can find a cheap bricked or damaged phone for spares, if camera module expensive, assuming it's the camera.
Click to expand...
Click to collapse
jbstanford said:
Appreciate the response. I think you're right. I've forced restarted and flashed it back to stock, and while the stock camera doesn't work, I found that if I use a third party app (such as OpenCamera) the rear camera works in Greyscale only (not in Color).
Click to expand...
Click to collapse
hummmm ... Yes, hard to say for sure boat seems like some hardware issue on the color camera, hope you can find a simple fix.
Appreciate the followup. After looking farther. I see there is a hairline crack in the camera. I bought a parts EssentialPH1 off of eBay for ~$50 and will give swapping them a shot.
jbstanford said:
Appreciate the followup. After looking farther. I see there is a hairline crack in the camera. I bought a parts EssentialPH1 off of eBay for ~$50 and will give swapping them a shot.
Click to expand...
Click to collapse
that would likely explain it, hope you fix it easily (see the video on youtube from Fixeze & ifixit if you haven't already

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