Hi everyone, its my first post on xda so sorry if im doing something wrong, ive had my essential phone for over 4 months now and ive been loving it but yesterday i woke up and all of a sudden my cellular data stopped working, i had full bars but no icon above it (lte, h, 4g and so on) ive restarted my phone multiple times, reset internet settings, changed preferred cellular bands and so on but cant get it to work, i seriously dont want to do a hard reset, if that would even fix anything... any help?
thanks!
I've had this exact same issue since the January update. I also lose data on wifi.
Carrier?
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I had this weird problem where mobile data stopped working on my Note 3. The last time it worked was Saturday evening and when I got home, got on wi-fi. This morning, I left the house and I got just the bars without the usual H+ along with it. Phone status said that the network state was disconnected. However, calls worked fine. I tried to troubleshoot with the ATT rep, tried re-registering my number multiple times to no avail. Then, I went into network mode and switched it to "WCDMA/GSM auto" from the default "LTE/WCDMA/GSM auto", and data works again. Since I always had the phone on "LTE/WCDMA/GSM auto" and I know I didn't do any system updates lately, some recent change in the ATT network was probably not playing nice with that network mode. Has anyone with the int'l Note 3 on the ATT network had this problem?
Hey!
I have found a really weird issue since (officially) updating to lollipop (N910C, BOC3). Initially, mobile data worked fine, but after a day or two I noticed, that after going off of wifi, I only got edge connection. I rechecked the settings, restarted the phone but the phone just doesn't go past edge (to 3g or hsdpa; no lte yet for me).
So I then chose to hard reset my phone, wipe cache and reinstall everything. At first, everything went fine and I had H+ connection, no problem. I tried to enable/disable wifi and mobile data a couple of times, but all seemed fine. Today (after 1 day), I noticed again that mobile data is stuck on EDGE.
As far as I remember, everything worked fine on 4.4.4. I even rechecked my sim and settings on my old XperiaZ, where H+ works normally.
Any ideas?
Best regards and ty.
Update: After messing around, I found that by setting the network to wcdma only, allowed the phone to connect to 3g. This means that when left on automatic network mode, the phone choses 2g network and won't switch to 3g even if it is available... Do you guys know a setting where you can tell it to preferentially chose 3g, while on the auto network mode? P.S. I don't have any battery saving options turned on...
Bump... No one knows how to set preferred connection type?
Are you in a room when you are testing? Have you tried to go outside, and while you are connected to edge or H/H+ , open up your internet browser and go to a website and watch your connection if it changes to LTE or 4G...
There is an app that can do what you are asking but you have to root your device in order for it to work... I can't remeber what it's called and I know someone will chime in...
Zigurat said:
Hey!
I have found a really weird issue since (officially) updating to lollipop (N910C, BOC3). Initially, mobile data worked fine, but after a day or two I noticed, that after going off of wifi, I only got edge connection. I rechecked the settings, restarted the phone but the phone just doesn't go past edge (to 3g or hsdpa; no lte yet for me).
So I then chose to hard reset my phone, wipe cache and reinstall everything. At first, everything went fine and I had H+ connection, no problem. I tried to enable/disable wifi and mobile data a couple of times, but all seemed fine. Today (after 1 day), I noticed again that mobile data is stuck on EDGE.
As far as I remember, everything worked fine on 4.4.4. I even rechecked my sim and settings on my old XperiaZ, where H+ works normally.
Any ideas?
Best regards and ty.
Update: After messing around, I found that by setting the network to wcdma only, allowed the phone to connect to 3g. This means that when left on automatic network mode, the phone choses 2g network and won't switch to 3g even if it is available... Do you guys know a setting where you can tell it to preferentially chose 3g, while on the auto network mode? P.S. I don't have any battery saving options turned on...
Click to expand...
Click to collapse
hi ,
one option is if you are rooted is ,( see/read thread )
[APP][5.0+][ROOT] Toggle Network Type 5.0 (2G, 3G, LTE) by dev @cygery
http://forum.xda-developers.com/android/apps-games/widget-toggle-network-type-5-0-xda-t2945406
i have N910F ,rooted on Lollipop BOC3 app works 100% smooth ,no problems ( very impress with app )
good luck
willcor said:
hi ,
one option is if you are rooted is ,( see/read thread )
[APP][5.0+][ROOT] Toggle Network Type 5.0 (2G, 3G, LTE) by dev @cygery
http://forum.xda-developers.com/android/apps-games/widget-toggle-network-type-5-0-xda-t2945406
i have N910F ,rooted on Lollipop BOC3 app works 100% smooth ,no problems ( very impress with app )
good luck
Click to expand...
Click to collapse
Thanks for your suggestion. I am not rooted yet and will try to keep it that way for a little while yet... will see how long i'll last xD
Manual mode will have to suffice for now, seeing as rooting is the only option. Might be a carrier setting related problem =/
Ty
Hi All,
First time poster with an unusual problem. I live in Australia and have a Samsung Galaxy S5 SM-G900F which is the European model. Up and till recently I was getting Telstra 4G reception. Now all of a sudden I'm only getting constant 3G reception. I have confirmed that there are no 4G network repair/maintenance/upgrade issues in my area. It was only in the last week that I noticed the constant 3G reception so I can't really pinpoint a specific incident or exact date as to when it actually started happening. Here is what I have tried thus far:
Phone restarts, changing network settings and switching to flight mode.
I've confirmed that the phone network is set to LTE/WCDMA/GSM (auto connect).
I have done numerous hard resets, cache wipes, Dalvik cache wipes, drive wipes, etc.
I have rooted and unrooted the phone numerous times.
I have tried several different stock and custom ROMS.
I have tried 4G SIM cards from other phones.
Tried numerous network switching apps.
NOTHING WORKS!
I always love to tinker with my phone so I'm always looking for ways to improve the phone's performance. It may be that an app (battery improvement/tweaking type apps) I installed somehow changed the network settings but I would have thought a million hard resets would have sorted that all out but apparently not. At the moment I'm running a rooted stock Android 5.1 ROM. I've tried stock Android 4 and 6 as well with no joy.
Here is the unusual thing. When I put in another 4G SIM card into my phone the network still remains on 3G but as soon as I put my SIM card back in 4G magically reappears. It's bizarre. At least I know my phone can still get 4G. You would think that would solve the problem but it doesn't. When I am in an area where the 4G signal is weak the stronger 3G signal kicks in as it is supposed to. When I get back into an area with strong 4G reception the phone remains stuck on 3G and no matter what I do it won't go back to 4G unless I go through the convoluted process described above.
I am all out of ideas. I think I have tried everything possible. I've trawled the web and I appear to be the only person in the world with this problem. I don't know if it is a software or hardware problem with my phone. My SIM card works in other 4G phones so I don't think it is part of the problem. At the end of the day it's not a big deal as 3G is fine but I'm just one of these people that has to fix a problem. Worst case scenario I'll probably upgrade the phone in the next 6 months.
Any suggestions or tips other than what I have listed above would be greatly appreciated. Thanks in advance.
Bulky
Hi all
The past 2 days I seem to be having an issue with intermittent 4G coverage...
It will connect to 4G but have a small X next to it in the top menu. I receive no internet however.
What does the X mean as I can't find the answer anywhere, and is it an issue with my phone or my service provider?
I am on EE UK and running 7.1.1 Beta NPF10C
I have restarted, turned on and off airplane mode, reset my APN to no avail.
Anything else you need to need to know I will provide
Thanks in advance
I have had the same problems occasionally & I think it's an EE fault. It basically means you have a 4G connection but no internet access. Toggling mobile data off, waiting a minute or two, and re-enabling seems to get a new connection.
Pretty self-explanatory from the title, unlocked 6T with Oxygen 9.0 .5, constantly losing data signal, sometimes reconnecting in 5 or 10 seconds, sometimes taking longer or one time even requiring a reboot. Anybody noticed this, known issue?
Edit: on T-Mobile with T-Mobile SIM, APN looks all good, it auto-loads when you put the Sim in.
I've only seen my OP6T (unlocked) lose TMo signal once. It was when I was using the Switch app to migrate apps/data from my Pixel 2 XL. I had to reboot in order to get it to reconnect. But that was on 9.0.4. No issues since that one time and no issues on 9.0.5.
Jaxidian said:
I've only seen my OP6T (unlocked) lose TMo signal once. It was when I was using the Switch app to migrate apps/data from my Pixel 2 XL. I had to reboot in order to get it to reconnect. But that was on 9.0.4. No issues since that one time and no issues on 9.0.5.
Click to expand...
Click to collapse
Pretty much what this guy said. I'm also on T-Mobile. Used phone out and about today after update works fine.
Check your APNs and worse can just network reset.
Thanks to both of you, I did the network reset to default so I will see if that helps. Thanks again. The APN seems to Auto load when I pop in my T-Mobile SIM, so it's kind of greyed out but the settings look fine from what I remember of the T-Mobile APN.
Update: tried multiple Network resets, the issue persists. I believe my phone is going back, it's happening every 5 to 10 minutes when I'm using the phone.
I'm still getting lots of signal drops even though I've tried so many different things. The LTE Discovery app seems to be showing that I'm usually on t-mobile LTE band 4, but when the connection drops out and reconnects after 5 seconds or so, then I'm on band 2. So it's been suggested that it might be network congestion with all the new subscribers. But this doesn't seem to happen on my T-Mobile branded V30, or at least I haven't noticed it or it doesn't show in the status bar icon. So, I still don't know whether to keep the phone but chances are I guess I will.
Edit: this post failed because of a signal drop and I had to wait 15 seconds before I could get it to go through.